SECTION III: ANALYSIS OF STRATEGIC
ALTERNATIVES
3.2. Prioritizing the Options
Top Five Strategic Choices Priority Reasons
1. Survival Higher competition due to existing and new
entrants in various platforms
2. Differentiation Lacks unique products and advanced online
services
3. Sustain High rate of employee turnover and lacks proper
training for employees
4. Growth Overlooks the opportunities attained from
developing rural areas
5. Globalization No exposer to international retail industry
3.3. General Strategic Planning
Top Five Strategic Choices Short-Term Plans Long-Term Plans
1. Growth Promotional campaigns Support local development
2. Business offering Increase sales and revenue Improve brand recognition
customization
3. Differentiation Providing discount New stores in Kathmandu and
across the country
4. Diversification Increase market share Largest corporate taxpayer in the
country
5. Sustainability Technological advancement Employee retention
6. Survival Suffocate the competition Generate employment
SECTION IV: BUSINESS/SERVICE PLANNING,
DEVELOPMENT AND IMPLEMENTATION
4. Product/Service Planning and Development
Indicators Intended Action Programs
P1: Product Wide variety of products and items
P2: Price High quality at a very fair price
P3: Place Delivery of goods to the right location through
effective distribution system
P4: Promotion Promotion through events, exhibitions, discounts &
demonstrations
P5: People Staff are consistent merchandising and customer
service is assured
P6: Process Customer satisfaction through rapid billing services
and quick product acquisition both online & offline
P7: Physical Environment Attractive infrastructure, lightings and ambience