EMOTIONAL
INTELLIGENCE
Daniel Goleman, an author, stated that “all
emotions are, in essence, impulses to act, the
instant plan for handling life that evolution has
instilled in us.”
THE NEUROLOGICAL BASIS OF
EMOTIONS
He traces the origins of emotions
from human race’s survival instinct
to sense, detect, assess, and act on
any threat to its life and survival,
also known as “flight or fight.”
Neuroscientists have agreed that there are parts of the human
brain primarily involved in the creation of emotions:
Amygdala – the center of action, the emotional sentinel that
can take control of our actions. It also keeps a memory bank
of previous experiences related to emotions.
Thalamus – sends out the pulses to the other parts of the
brain.
Neocortex – the thinking brain, assessing what to
do.
Frontal lobes – sends signals to the other parts of
the body for action.
Pre-frontal cortex – controls emotions so we can
deal better and more effectively with the situation.
Goleman defines emotional intelligence as “the ability
to motivate oneself and persist in the face of
frustrations, to control impulse and delay gratification,
to regulate one’s moods and keep distress from
swamping the ability to think, to empathize, and to
hope.”
WHAT IS EMOTIONAL INTELLIGENCE?
Peter Salovey, a psychologist from Yale University
joined by John Mayer, a psychologist from the
University of New Hampshire formulated emotional
intelligence.
Salovey’s Five Domains of Emotional Intelligence
1. Knowing one’s emotions or self-awareness
2. Managing emotions
3. Motivating oneself
4. Recognizing emotions in others
5. Handling relationships
1. Organizing groups
2. Negotiating solutions
3. Personal connection
4. Social analysis
Multiple Intelligences of Howard Gardner
1. Verbal-linguistic
2. Mathematical-logical
3. Spatial
4. Kinesthetic
5. Musical
6. Interpersonal
7. Intrapersonal
Anger
Sadness
Fear
Enjoyment
Love
Surprise
Disgust
Shame
VARIANCES OF EMOTIONS
Physical and Mental Health
Work Performance
Relationships
To develop one’s emotional intelligence means to be honest and
open to oneself, accepting one’s capacity for different types of
emotions, knowing how to handle emotions positively, and being
empathic and sensitive to other people’s emotions.
BENEFITS OF EMOTIONAL
INTELLIGENCE