Development
PPT By Ruchi Khanna
Meaning & Definition of Development
It includes all those activities by which executives learn to
improve their behavior & level of performance.
It is the programme by which executive capacities to
achieve desired objectives are increased.
PPT By Ruchi Khanna
Features of Development
It is a planned, organized & systematic process.
It is a continuous process.
It cannot be developed over night or one shot.
It is guided self-development.
To prepare managers for better performance.
PPT By Ruchi Khanna
Importance of Development
Increase in size of organization.
Shortage of trained managers.
Technological changes.
Socio cultural changes
Changing labour management relations
Social responsibility of management
Shift in nature of management
Unending Process
PPT By Ruchi Khanna
Process of Development
Analyzing of Development Needs Appraisal of Managerial Talent
Individual Development Program Inventory of Executive Manpower
Establishment of T & D program Evaluating Development Program
PPT By Ruchi Khanna
Process of Development
It is a close & critical
Analyzing of Development Needs
examination of the present &
future developmental needs
of the organization.
Management should
Appraisal of Managerial Talent appraise the talent of its
present staff by comparing
the actual performance with
the standard performance
PPT By Ruchi Khanna
Process of Development
Inventory of qualified
Inventory of Executive Manpower
executive personnel should
be prepared to have a
complete information
about each executive in
each position.
Special programs for
development of executives
Individual Development Program may be chalked out on the
basis of the performance
appraisal of each executive.
PPT By Ruchi Khanna
Process of Development
HRD should prepare
Establishment of T & D program comprehensive & well
conceived programs. A
systematic procedure should
be introduced for the develo-
-pment of executives.
Evaluation should be made,
to see whether the objectives
Evaluating Development Program of the program have been
achieved or not & if any
deficiency if any should be
rectified.
PPT By Ruchi Khanna
Methods of Development
Specific Individual Needs
1. Special Project Assignments
2. Committee Assignments
3. Conferences
General Knowledge
1. Special Courses
2. Special Meetings
3. Specific Readings
Organizational Knowledge
1. Job Rotation
PPT By Ruchi Khanna
Methods of Development
Job Knowledge
1. Coaching
2. Understudy
Interpersonal skills
1. Role Playing
2. Sensitivity Training
Decision Making Skills
1. In basket Exercises
2. Business Games
3. Case Study
PPT By Ruchi Khanna
Methods of Development
Specific Individual Needs
Special Project Assignment
o A trainee is assigned a project that is closely related to his
[Link] trainees studies the problems & submit the written
recommendations upon it
Committee Assignments
o An adhoc committee is constituted & is assigned a subject
related to the business to discuss & to make
recommendations
PPT By Ruchi Khanna
Methods of Development
Specific Individual Needs
Conferences
o It is a group meeting. Members participate in oral discussion
Of a particular problem & thus develop their knowledge &
understanding.
PPT By Ruchi Khanna
Methods of Development
General Knowledge
Special Courses
o Executives can attend the workshops or executive development
Program organized by the mgmt institutes, universities & college.
Special Meetings
o Some outside organization & voluntary organization, like
Consumer forum, chamber of industry & commerce, organize
Special meeting from time to time
PPT By Ruchi Khanna
Methods of Development
General Knowledge
Specific Readings
o Articles published by journals, specific portions of important
books are provided to the trainees
PPT By Ruchi Khanna
Methods of Development
Organizational Knowledge
Job Rotation
o It implies systematic, planned & coordinated effort to transfer an
executive from job to job & from plant to plant
PPT By Ruchi Khanna
Methods of Development
Organizational Knowledge
Job Rotation:
Merits
o It works to bring down the feeling of superiority of one departmen
executive from job to job & from plant to plant.
o Develops interdepartmental cooperation.
o Boredom, monotony are reduced.
o Inject new ideas.
o It learn the nature & significance of management principles.
o Executives abilities & talents are best tested in variety of jobs.
PPT By Ruchi Khanna
Methods of Development
Organizational Knowledge
Demerits
o Productive work may suffer
o Executives can’t gain specialized knowledge in one particular
branch of work.
o It upsets home & family life.
o It develops friction, jealousy & other non-cooperative &
dysfunctional forms of human behavior.
o Interpersonal relationship takes time for adjustment & employees
o With frequent moves are apt to feel insecure
PPT By Ruchi Khanna
Methods of Development
Job Knowledge
Coaching
o The immediate superior guides the subordinates about the
Various method & skills to do the job.. He briefs the trainees
in what is expected of them & guides them how to get it.
PPT By Ruchi Khanna
Methods of Development
Coaching
Merits:
o Increased motivation of the trainee.
o Minimization of the problems of transferring learning from theory
to practice.
o Feedback on performance is received quickly.
o Less centralized staff coordination is required
PPT By Ruchi Khanna
Methods of Development
Coaching
Demerits:
o The training atmosphere is not available in this method.
o It is authoritarian.
o The learner cannot develop much beyond the limits of his own
boss’s abilities.
o It relies on the ability of the coach to be a good teacher, which
he may not necessarily be.
PPT By Ruchi Khanna
Methods of Development
Job Knowledge
Understudy
o It is the person who is specially designated as heir apparent.
The trainee is prepared to perform the work or fill position of his
Superior.
PPT By Ruchi Khanna
Methods of Development
Understudy
Merits
o It creates a practical & realistic situation in which the training
is conducted.
o It emphasizes learning by doing.
o It ensures that the organization will not be in a disadvantageous
Situation.
o It relieves the boss of some of his workload by delegating some
portion of the workload to the understudy.
PPT By Ruchi Khanna
Methods of Development
Understudy
Demerits
o It reduces the motivation level of both the one who is designated
& the other personnel.
PPT By Ruchi Khanna
Methods of Development
Interpersonal Skill
Role Playing
o A conflicting situation is artificially created & two or more
trainees are assigned different roles to play. No dialogues are
given beforehand.
PPT By Ruchi Khanna
Methods of Development
Interpersonal Skill
Role Playing
Merits
o Learning by doing is emphasized.
o Human interactions & sensitivity are stressed.
o The knowledge of result is immediate.
o Training interest & involvement tend to be high.
o It brings about desired changes in behavior & attitudes.
o Competitive atmosphere spurs active participations.
PPT By Ruchi Khanna
Methods of Development
Interpersonal Skill
Role Playing
Demerits
o Realism is sometimes lacking in role playing so that the learning
experience is diminished.
o It is not easy to duplicate the pressures & realities of actual
decision making on the job.
o Individuals are very differently in real life than they do in acting
out a simulated exercise.
o Many trainees often feel uncomfortable in role playing situation.
PPT By Ruchi Khanna
Methods of Development
Interpersonal Skill
Sensitivity Training
o It is a group experience designed to provide maximum possible
o Opportunity for the individuals to expose their behavior, give &
receive feedback, experiment with new behavior & develop
awareness of self & of others.
PPT By Ruchi Khanna
Methods of Development
Interpersonal Skill
Sensitivity Training
Features
o It consists of 10-12 persons.
o A leader acts as a catalyst & provides a free & open environment
for discussion.
o There is no specified agenda.
o Trainees express their ideas, opinions & feelings freely & openly.
o The focus is on behavior.
o The aim is to achieve behavior effectiveness in transactions
with one’s environment.
PPT By Ruchi Khanna
Methods of Development
Interpersonal Skill
Sensitivity Training
Merits
o Learn more about themselves, especially their own weaknesses
& emotions.
o Develop insights into how they react to others & how others
react to them.
o Discover how group work & how to diagnose human relations
problem.
o Develop more component & authentic relations in which feelings
are expressed openly.
PPT By Ruchi Khanna
Methods of Development
Interpersonal Skill
Sensitivity Training
Demerits
o It is considered waste of time.
o It makes the trainees so sensitive.
o It induces anxiety among participants.
o It is less effective in technical professionals.
o It creates stress situation.
PPT By Ruchi Khanna
Methods of Development
Decision Making Skill
In Basket Exercise
o After the trainees are given background information on a
o simulated exercise about a company & its products, organization
o & key personnel, they are provided with an in-basket of assorted
o Memoranda, requests & data pertaining to the firm.
PPT By Ruchi Khanna
Methods of Development
Decision Making skills
In Basket Exercise
Merits
o It is simple & easy to follow.
o It is inexpensive.
o It can be organized easily.
o Trainees are learn quickly.
o Since participants are from different departments, it is easy to
o put out inter-department fires.
PPT By Ruchi Khanna
Methods of Development
Decision Making skills
In Basket Exercise
Demerits
o It is somewhat academic & removed from real life situations.
o It discourages originality.
o It may not fully commit themselves to the task.
PPT By Ruchi Khanna
Methods of Development
Decision Making skills
Case Study
Merits
o It improves the problem solving skills of the participant.
o It is a way of learning by doing.
o It can provide stimulating discussions among participants.
o Trainees get a feel of how others work at a problem & begin to
appreciate & learn from each others thinking.
PPT By Ruchi Khanna
Methods of Development
Decision Making skills
Case Study
Demerits
o It is expensive & time consuming method.
o Case are sometimes not sufficiently realistic to be useful.
o It may fail to develop the analytical & reasoning abilities of the
participants.
o A trainee who is not skilled in this technique may undermine its
usefulness.
o Cases may contain information which may not be appropriate for
the kind of decisions that the trainees would take in real life
situations
PPT By Ruchi Khanna