Management of nursing
services and education
Unit-2
Management process
Management process
Planning , mission , philosophy , objectives , operational plan ,
Staffing: philosophy , study ,norms , classification systems .
Human resource management: recruiting , selecting ,
deployment , retaining annuation etc, .
Budgeting: concept , principles, types, cost
Material management : equipment and supplies ,
Directing process
Controlling: quality
program evaluation review
Technique (PERT), Bench marking activity plan.
introduction
Management process:
A process is a series of steps or actions which lead to achieve a goal . and it is
dynamic. Nurses are familiar with the application of nursing process such as
assessing, diagnosing, planning, implementing and evaluating the patient care in
the health care management of their patients/clients in any setting .
Similarly nurse leaders must also be aware of various steps involved in the
management process. Generally the students are aware of managing their
learning activities during their professional carrier, and in their work in
professional practice .
Some of the individuals basically organized but some will learn through exposure
to certain situations during their practice. The effective nurses are those who
really understand and consciously apply the principles of management to
practice.
Henry Fayol (1925) first identified the functions of
management.
They are;
Planning
Organization,
Command,
Co-ordination and
Control
• Later Luther Gullick (1937) expanded these activities by
introducing two more activities in addition. (POSDECORB)
Planning, Organizing, Staffing, Directing, Co-ordinating ,
Reporting and Budgeting. All these are again reorganized by
clubbing reporting and coordinating under the component of
control and classified as five major elements or steps in the
management process
Elements of management process
The Major FIVE
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1. Planning:
Planning is Preparing a blue print. It is a continuous ,
Intellectual process of determining philosophy
,Objectives, Policies, procedures and rules and standards,
long and short term projected out comes and fiscal course
of actions and managing planned change. This is the
preliminary and most important step of management
process.
2. Organizing:
It is establishing the structure to carry out plans.
Determining the most appropriate type of patient care
delivery in a health agency. Or educational programs
in an institution. Grouping the activities to meet its
goals, Other functions involve;
working within the structure of an organization and
understanding and
using power and authority appropriately.
3 .Staffing:
It is a process of assigning competent people to fill the
appropriate nursing roles in a institution , designated for the
organizational structure through;
Recruitment & Selection of staff
Hiring and Orienting staff ,
Staff scheduling and
Staff development activities,. staffing often becomes part of
organizing.
Example : Appointment of a Dean for the college of nursing, nursing
superintendent for a hospital or a head nurse for a surgical unit
etc.
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Is a process of involving many human resource
management responsibilities such as ;
Motivating
Managing a conflict,
Communicating and
Facilitating Collaboration and Coordination.
5. Controlling:
It is an ongoing process to ensure that activities of an
institution or organization adhere to the plan .
It includes
Quality assurance,
Performance appraisal
Fiscal accountability.
Legal & ethical and professional control.
Administration & management
ADMINISTRATION:
Administration is the organization and direction of human and material resources to
achieve desired ends.
- Pfiffner and presthus
Administration has to do with getting things done; with the accomplishment of defined
objectives. - Luther Gullick
MANAGEMENT:
Management may be defined as the art of securing maximum results with a minimum of
effort so as to secure maximum prosperity and happiness for both employer and
employee and give the public the best possible service.
- John Mee
Management is distinct process consisting of planning, organizing, actuating, activating
and controlling, performed to determine and accomplish the objectives by the use of
people and resources.
- George
Administration & management
Management and Administration:
These two words are slightly similar and can employ
interchangeable.
Management refers to private sector. Whereas
administration refers to public sector.
Management or Administration is the process for
exceeding the goal expected.
- Derek French and Heather Saward.
Basis of Administration Management
difference
Nature of work It is concerned about the determination of It puts into action the policies and plans
objectives and major policies of an organization laiddown by the administration
Type of function It is a determinative function It is an executive function
Scope It takes major decisions of an enterprise as a It takes decisions within the framework
whole set by the administration.
Level of It is a top-level activity. It is a middle level activity
authority
Nature of status It consists of owners who invest capital in and It is a group of managerial personnel who
receive profits from an enterprise. use their specialized knowledge to fulfill
the objectives of an enterprise
Nature of usage It is popular with government, military, It is used in business enterprises.
educational, and religious organizations.
Decision making Its decisions are influenced by public opinion, Its decisions are influenced by the values,
government policies, social, and religious factors. opinions, and beliefs of the managers.
Main functions Planning and organizing functions are involved
in it.
Abilities It needs administrative rather than technical It requires technical activities
abilities.
continuation
on
Tomorrow
than-q
