Job Analysis & Design
Approaches to Job Design
Scientific Management & the Mechanistic Approach
– Targets specialization and routine nature of jobs
– Efficiency goals
– Gains may be offset by losses in satisfaction and higher levels
of absenteeism and turnover
Job Enrichment: A Motivational Approach
– Design jobs to help incumbents satisfy their personal needs
– Focused on core job dimensions
Skill variety Autonomy
Task identity Feedback
Task significance
Job Description and Specification
• Job Description - written synopsis of the nature
and requirements of a job.
• Job Specification - description of the competency,
educational, and experience qualifications the
incumbent must possess to perform the job.
Process of determining
and reporting pertinent
information relating to
the nature of a specific
job.
Methods of Job Analysis
• Observation
Focus on job relevant behaviors
• Interview
Probably the most widely used technique
• Questionnaires
Usually the least costly approach
• Job incumbent diaries or logs
Examines routine and non-routine job duties
Job Description Guidelines
Be clear
Indicate scope of authority
Be specific
Be brief
Recheck
Potential Problems With Job Analysis
• Top management support is missing.
• Only a single means and source are used for gathering
data.
• The supervisor and the jobholder do not participate in the
design of the job analysis procedure.
• No training or motivation exists for jobholders.
• Employees are not allowed sufficient time to complete the
analysis.
• Activities may be distorted.
• There is a failure to critique the job.
Guidelines for Conducting a
Job Analysis
• Determine the desired applications of the job
analysis.
• Select the jobs to be analyzed.
• Gather the job information.
• Verify the accuracy of the job information.
• Document the job analysis by writing a job
description.
Uses of Job Analysis Information
Job
Analysis
Job Description
and
Job Specification
Job Evaluation
Recruiting and Wage and Salary Training
Performance
Selection Decisions Requirements
Appraisal
Decisions (Compensation)