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Problem Prioritization Matrix Guide

The document describes a Problem Prioritization Matrix, which is a technique used to identify and rank problems based on weighted criteria in order to determine which should be addressed first. It involves listing criteria important to the project, weighting each criterion, then scoring potential problems against the criteria and summing the scores to prioritize problems with the highest totals. This helps facilitate consensus on priority and sharing rationale for final decisions.

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90 views7 pages

Problem Prioritization Matrix Guide

The document describes a Problem Prioritization Matrix, which is a technique used to identify and rank problems based on weighted criteria in order to determine which should be addressed first. It involves listing criteria important to the project, weighting each criterion, then scoring potential problems against the criteria and summing the scores to prioritize problems with the highest totals. This helps facilitate consensus on priority and sharing rationale for final decisions.

Uploaded by

Long Z Man
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd

Problem Prioritization Matrix

Definition/Purpose:
• A Prioritization Matrix is a useful technique to identify which
problems are the most important to work on solving first.
• The Matrix helps you rank problems or issues generated
through brainstorming, using weighted criteria that are
important to your project and/or organization.
• Useful in Define and Improve phases when you need to
prioritize problems, or to achieve consensus about an issue
or proposed solution.
• Also helpful in sharing with your sponsor and others how
final choices were made.
Instructions:
1. Develop criteria that are important for the listed
issues/problems/solutions that were generated from your team
or brainstorming session. Examples of typical criteria include:
a. Frequency: How frequent is the problem? Does it occur often or only
on rare occasions?
b. Importance: From the point of view of the users, what are the most
important problems? What are the problems that you want to resolve?
c. Cost
d. Time
e. Potential Benefits
f. Ease of Implementation
g. Feasibility: How realistic is it that we can resolve the problem? Will it
be easy or difficult?
h. You can choose other criteria if they better fit the situation you are
discussing.
2. List criteria and narrow criteria to 10 or fewer through consensus or
multi-voting approach. Multi-voting steps:
a. Count number of criteria listed and divide by 3.
b. Each member has this number of votes from step 2 to vote for criteria they consider
important.
c. Count votes. Eliminate any criteria with < 2 votes. With teams > 5 members- you
may want to eliminate criteria with 3-4 votes.
d. Repeat process until a manageable number of items are achieved (2-6).
3. Weight Criteria- each member allocates 1 point between the criteria.
Compute a composite score by adding up scores from all members for a
particular criteria. (see example below).
4. Rank items against established criteria based on selected scoring systems.
Examples of scoring systems noted on next page.
5. Add total of all members rankings from step 4 and multiply by the criteria
weight. High scores indicate the best options.

 
Weight Criteria Example

Criteria Team Team Team Composite


Member A Member B Member C Score

A. Frequency .5   .4 .9
B. Importance .2 .2 .3 .7
C. Feasibility .3 .2 .3 .8
D. Cost   .6   .6
Total 1. 1. 1. 3.0
Prioritization Matrix

Problem/ Frequency Importance Feasibility . Cost Total


Solution .9 .7 8 .6 Points

 
Item 1        
 
Item 2        
 
Item 3        
Possible Scoring System:

Scoring System:
1- Very low

2- Low
3- Medium
4- Fairly High
5- Very High

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