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Managing Change in Organizations

This document discusses managing change through manager and organization development. It covers manager development processes, training approaches, evaluating training programs, managing change and conflict, and organization development. The key learning objectives are to distinguish between manager development, training, and organization development; describe approaches to manager development including on-the-job training and internal/external programs; and understand the organization development process and characteristics of a learning organization.

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shreya
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12 views10 pages

Managing Change in Organizations

This document discusses managing change through manager and organization development. It covers manager development processes, training approaches, evaluating training programs, managing change and conflict, and organization development. The key learning objectives are to distinguish between manager development, training, and organization development; describe approaches to manager development including on-the-job training and internal/external programs; and understand the organization development process and characteristics of a learning organization.

Uploaded by

shreya
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Managing Change

through Manager
Chapter 13 and Organization
Development
• LO 1 Distinguish between manager
development, managerial training, and
organization development

• LO 2 Discuss the manager development


process and training

Learning • LO 3 Describe the various approaches to


manager development

Objectives • LO 4 Identify changes and sources of conflict


and show how to manage them

• LO 5 Describe the characteristics and process


of organization development

• LO 6 Understand the learning organization


Manager Development Process and
Training

Manager
development
process and
training

Adapted from John W. Humble, Improving Business Results [Maidenhead, England: McGraw-Hill Book
Company (UK), Ltd., 1968].
Approaches to Manager Development: On-
the-Job Training
• Planned Progression
• Job Rotation
• Creation of “Assistant-to” Positions
• Temporary Promotions
• Committees and Junior Boards
• Coaching
Approaches to Manager Development:
Internal and External Training
• Conference Programs
• University Management Programs
• In-House “Universities”
• Readings, Television, Video Instruction, and Online
Education
• Business Simulation and Experiential Exercises
• E-Training
• Innovation in Higher Education: edX and
• Coursera Online Programs
• Special Training Programs
Determining the
effectiveness of training
Evaluation programs is difficult.
and
Relevance It requires
of Training measurements against
Programs standards and a
systematic identification
of training needs and
objectives.
Managing Change
• Changes That Affect Manager and
Organization Development

• Techniques for Initiating Change

• Resistance to Change
Organizational Conflict
• Sources of Conflict

• Managing Conflict
Organization Development
• The Organization Development Process

A model of the organization development process


• Learning organization

– An organization that can


The Learning adapt to changes in the
Organization external environment
through continuous
renewal of its structure and
practices.

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