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Understanding Organizational Behavior

The document discusses organizational behavior topics including biographical characteristics, ability, components of an organization, challenges organizations face, how organizations respond, how managers respond, learning in organizations, and changes in organizations. It also discusses theorists Kurt Lewin and his three-step model of change (unfreeze, change, refreeze) and John Potter.

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Abdullah Makki
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6 views13 pages

Understanding Organizational Behavior

The document discusses organizational behavior topics including biographical characteristics, ability, components of an organization, challenges organizations face, how organizations respond, how managers respond, learning in organizations, and changes in organizations. It also discusses theorists Kurt Lewin and his three-step model of change (unfreeze, change, refreeze) and John Potter.

Uploaded by

Abdullah Makki
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Organizational

Behavior
WEEK TWO
2

Biographical Characteristics

Learning in Organizations
Agenda
Changes in Organizations

Kurt Lewin

John Potter
Biographical Characteristics

Age Gender

Tenure Marital Status


Ability

Natural aptitudes and learned capabilities required to


successfully complete a task
• Intellectual Abilities
• Physical Abilities
What is an Organization?

A systematic arrangement of people to accomplish


some specific purpose.

UIT Government Agencies Grocery Store

Steel Mill Hospital United Nation


Components of an Organization

Task Structure

People Technology
Challenges for Today’s Organizations

Globalization High Quality


and Culture and Low Cost

Multiple Rapid Pace


Stakeholders of Change
The Response of Organizations

Globalization and Going Global and


Cultural Issues Promoting Diversity

Rapid Pace
Restructuring
of Change

Demand for Quality Entrepreneurship and


and Low Cost Intrapreneurship

Multiple
High-Technology
Stakeholders
The Response of Managers

Globalization and Work With Others


Cultural Issues and Manage Diversity

Rapid Pace Identify and Harness


of Change Opportunities

Demand for Quality Be Flexible, Learn Fast,


and Low Cost and Think Creatively

Multiple Adopt a Broad,


Stakeholders Big-Picture View
Learning in Organizations

organizational learning is the organization's process of


gaining knowledge related to its function and using that
knowledge to adapt to a changing environment and
increase efficiency. The organization as a whole needs to
learn and adapt for long term success.
Changes in Organizations

• Foundation of Group Behavior


• Group and Team Work
• Functions of Communication
• Basic Approaches to Leadership
• Contemporary Issues in Leadership
• Power and Politics
• Conflict and Negotiation
Kurt Lewin

Unfreeze Change Refreeze


• Determine what needs to be • Communicate Often • Anchor the change into the
changed • Disperse Rumors culture
• Ensure there is strong support • Empower action • Develop ways to sustain the
from management • Involve people in the process change
• Create the need for change • Provide support and training
• Manage and understand the • Celebrate successes
doubts and concerns
John Potter

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