ROLES OF ICT IN TTH OPERATIONS
AND ITS
CHANGES TO BUSINESSES AND
THEIR CONSUMERS CAUSED BY
TECHNOLOGICAL CHANGE IN TTH
EFCJ,MBA OLFU CHIM ANTIPOLO
ROLES OF INFORMATION AND
COMMUNICATION TECHNOLOGY
• Better Decision-Making
• Increased Productivity
• Improved Customer Service
• Greater and Virtual Collaboration
• Improved Financial Performance
EFCJ,MBA OLFU CHIM ANTIPOLO
CHANGES MADE BY ICT
• Impact on Operating Costs
• Securing Sensitive Information
• Improved Communication Processes
• Increased Employee Productivity
• Broaden Customer Bases
• Collaboration and Outsourcing
EFCJ,MBA OLFU CHIM ANTIPOLO