Module 2
Gathering Client Data and
Determining Goals and
Expectations
[Link] Asset
Decisions
[Link] Decisions
[Link]
Financial Decisions Financia
Plans [Link]
l Results
Decisions
5. Retirement and
estate decisions
Financial Concerns
To cover for future needs
To minimize income taxes
To be able to retire comfortably
To create for future generations
To cover insurance/ medical needs
Factors affecting Client’s Risk Tolerance
Client Attitude
Client Knowledge
Client Behaviour
Client Health
Client Occupation
Hazardous Activities
Why is it important to collect accurate
data from client ??
The role of financial planner in that??
Collecting data from client
Open ended questions
Close ended questions
Clues hidden in non – verbal behaviour
Probing
Documents
Documents to be collected
Income tax returns
Income Proof
Latest statements from all accounts held jointly or separately.
(Savings, Mutual Fund, Money Market, Stock Portfolio)
Statements indicating cost basis of Assets (stocks, Personal
Residence, etc.)
Statements of Assets in Retirement Plans
Latest mortgage statement
Other loan details if not already provided
All insurance policies (life, health, disability, Business/Office
overhead, automobile, homeowners liability)
Other documents
Data segregation
Personal details
Assets & Liabilities
Income & Expenses
Discretionary expenses
Non- Discretionary expenses
Goals
Defining Goals
1. Specific
2. Measurable
3. Achievable
4. Realistic
5. Time bound