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` Started operations in 1968.
` As a division of TATA SONS
Ltd.
` With wide range of interests in:
a) Engineering,
b) Telecommunications,
c) Energy,
d) Financial services.
` For fiscal Yr 04-05, net profit
of US$ 1billion.
` First Indian IT [Link] achieve
US$ 1billion revenues in Yr
02-03.
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1969,TCS had 10 consultants & 200 operators.
First Assignment,Tata Iron & Steel Company(TISCO)
First external assignment, Inter Bank Reconciliation
System(IBRS)
First International assignment, Institutional Group & Information
Company
1990, Management Consultancy Division made part of TCS
2005,TCS employed 45,000 people and Indian operations accounted 12%
of total TCS revenues
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` First two decades tough for operations.
` Rigid government licensing problem, made difficult
to import computers.
` 2 Yrs in INDIA and 1 Yr in US for clearances to import
computers, till time models of computer get
changed.
` To pay very high duties:
a. 300% import duties.
b. Export commitments of 250% the value of
computer.
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1. HR division acts as an facilitator.
r Meeting the demand when the supply of talent was quite low.
r Follows waterfall recruitment process which starts by recruiting
students from accredited institutes.
2. To built close association with academic institutes.
r Provide best training facilities to employees.
r Promote team work and imbibe TCS work culture.
3. Training of Recruitment Team in Interview Techniques.
Î Interview panel with at-least 1 psychiatrist and 1 language expert.
Î Interview structure to determine individuals orientation towards IT.
4. Senior Management involved in performance appraisal to set up the
guidelines.
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6. Cross functional teams with all level participation in determining
the rating system.
7. HRM provided software support for performance appraisal.
8. Encouraged informal discussions b/w team leaders and team
members.
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TCS adopted EVA for:
` Creating economic value for long term continuous improvement.
` To measure operating and financial performance of organization.
` To link compensation of all employees.
` To motivate employees and create value.
` To maximize profitability.
` TCS was the first company to implement EVA.
` EVA determined compensation on basis of value delivered by a
employee.
` It was measured at individual, business unit and enterprise level.
Total Corporate erformance of erformance of
Value [ business unit + people in units
&
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