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Management Functions and Skills Overview

The document discusses levels of management and managerial skills. It describes three levels of management - top level management which consists of board of directors and manages goals/policies, middle level management which executes plans and coordinates activities, and low level management which assigns tasks and guides workers. It also discusses important managerial skills including technical skills, human skills, and conceptual skills according to Robert Katz. Managerial skills allow managers to control resources, organize, motivate employees, and solve problems strategically. Communication, effectiveness, and interpersonal skills are also important types of skills needed for management.

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Deepti Chaudhary
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11 views24 pages

Management Functions and Skills Overview

The document discusses levels of management and managerial skills. It describes three levels of management - top level management which consists of board of directors and manages goals/policies, middle level management which executes plans and coordinates activities, and low level management which assigns tasks and guides workers. It also discusses important managerial skills including technical skills, human skills, and conceptual skills according to Robert Katz. Managerial skills allow managers to control resources, organize, motivate employees, and solve problems strategically. Communication, effectiveness, and interpersonal skills are also important types of skills needed for management.

Uploaded by

Deepti Chaudhary
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd

SHERWOOD COLLEGE OF MANAGEMENT, LUCKNOW

PRESENTATION ON

Submitted to : Ms. PRAGATI SINGH Submitted by : MBA- Section-’A’


(Lecturer ) GROUP- 1
WHAT IS MANAGEMENT?

“The planning, organizing, leading, and controlling of human and other resources
to achieve organizational goals effectively and efficiently.”

Definitions:

"Management is the art of knowing what you want to do and then seeing what
it is done in the best and cheapest way.”
-TAYLOR
“To Manage is to forecast, to plan, to organize, to command, to co-ordinate
and to control.”
-HENRY FOYL
FUNCTIONS OF MANAGEMENT
Levels of management
INTRODUCTION….

 LEVELS OF MANAGEMENT is defined as “a line of demarcation between


various managerial positions in an organization”.
THREE LEVELS OF MANAGEMENT
TOP LEVEL MANAGEMENT

 It is the ultimate source of authority and it manages goals and policies for an
enterprise

 It consists of board of directors, chief executive or managing director.

 It issues necessary instructions for preparation of department budgets, procedures,


schedules etc..

 Appoints the executive for middle level i.e. departmental managers

 Controls & coordinates the activities of all the departments

BACK
MIDDLE LEVEL MANAGEMENT

 The branch managers and departmental managers constitute middle level

 They execute the plans of the organization in accordance with the policies
and directives of the top management.

 Participate in employment & training of lower level management.

 They make plans for the sub-units of the organization.

 They are responsible for coordinating the activities within the division or
department.
BACK
LOW LEVEL MANAGEMENT

 It consists of supervisors, foreman, section officers, superintendent

 Assigning of jobs and tasks to various workers and guide and instruct workers for
day to day activities

 They are responsible for the quality as well as quantity of production.

 They help to solve the grievances of the workers

 They arrange necessary materials, machines, tools etc for getting the
things done

BACK
Levels of Management
Board of Directors
TOP MANAGEMENT

Managing Director

Executive Directors

MIDDLE MGT

Marketing Manager Finance Manager Personnel Manager

Branch Manager Chief Accountant Labor Officers

Sale Officers Finance Officers

LOWER MGT
MANAGERIAL SKILLS
INTRODUCTION:

In order to perform various management functions effectively,


managers must posses certain skills.

The ability to perform managerial tasks effectively with


readiness and dexterity. 

Managers need certain skills to perform the duties and


activities associated with being a manager.
The Importance of Management Skills

 Need both understanding and


skills to manage effectively.

 Behavioral skills learned through


practice and experience.
Why Learn Management Skills?
Understanding concepts is
not enough

Need to be able to act


appropriately

Must be able to do what is


required to get others to
behave as required
General Managerial Skills:
ROBERT L. KATZ founded that managers needed
three essential skills:

Technical Skills

Human Skills

Conceptual Skills
Technical Skills
 Ability to apply specialized knowledge or expertise

 Include knowledge of and proficiency in a certain specialized


field.

 More important at lower levels of management

BACK
Human Skills
 Ability to understand, alter, lead, and control the behavior
of other individuals and groups.

 Ability to work well with other people both individually and in


a group

 Equally important at all levels


of management

BACK
Conceptual skills
 The ability to analyze and diagnose a situation and distinguish
between cause and effect.

 Most important at top level management.

BACK
Functions of Managerial Skills
 Controlling the Organization’s Environment and Its
Resources
 Organizing and Coordinating
 Handling Information
 Providing for Growth and Development
 Motivating Employees and Handling Conflicts
 Strategic Problem Solving
Skills Types Needed
Communication Skills

Effectiveness Skills

Interpersonal skills

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