Introduction.
Meaning of social case work process.
Case illustration.
Process of social case work.
Social case work is a method of helping
people individually through a one-to-one
relationship.
It is used by professionally-trained social
workers in social work agencies or
organizations to help people with their
problems of social functioning.
It is based on knowledge of human behaviour
and various tested approaches.
Social case work process is a ongoing
movement of the continuing development
of the case involving several activities.
Some steps of the social case work are
carried out by the social worker alone and
some by the client alone and some by the
worker and the client together.
Person
(Lavanya)
(name has been changed
Problem Place Process
(Physical challenged) (DDRC)
Intake Evaluation
Study Termination
Diagnosis Follow up
Treatment
It is an administrative procedure and not a process of
case work.
To take-in the person with problem, enroll him as a
client of the agency then starts seconds interview with
the intake worker.
During one or two skillful interviews case worker is
able to assess the following:
cont……
1. What are the needs/problems of applicant?
2. How and where his needs can be best met?
Areas of Probing:
1. The stage of the problem.
2. The nature of request.
3. His adjustment to his social functioning.
4. The state of his physical and mental health.
conti….
[Link] appearance including dress.
[Link] and intensity of feelings.
[Link] of defense mechanisms.
[Link] of motivation.
[Link] of family, its status, values, relationship
pattern within the family.
An exhaustive and systematic collection of
facts about the client and his situation is
called study.
Psycho-social study involves exploration,
observation and documentation.
Information is collected and organized with
regard to the following:
conti…
Age, sex marital status. Home and neighborhood.
Education. Family constellation.
Employment and income. Family history.
Health conditions. Cultural practices.
Personality features. Developmental stages.
Attitudes and behaviors. Values and beliefs.
Multidimensional
interactions.
Social diagnosis is aimed at finding answers to major three
questions:
1. What is the problem?
2. How has it arisen?
3. What can be done to solve it?
conti….
According to Lowry (1936) diagnosis consists
of:
1. Shifting the relevant from irrelevant data .
2. Organizing the facts and getting them into
relatedness.
3. Grasping the way in which the facts fit together .
4. Perceiving the configuration of meaning as a
whole.
Treatment is the fourth step in the social case
work process which aims at restoring,
maintaining or enhancing social functioning of
an individual in need of help.
Clients are helped through following ways.
1. Emotional support .
2. Material things like money, articles, medicines,
etc.
3. Non material resources like information and
knowledge.
4. Changes in the human and physical
environment.
5. Provision of counseling.
It is social worker’s reviewing of all the other components
of the case work process to make an appraisal of the result.
Here case worker need to evaluate outcome of efforts, and
goals are being achieved or not.
If goals are not achieved that situations in case work
practice are crisis and non motivated clients who pose
challenge to the practitioners. Dealing with such situations
requires specialized knowledge and approach. This process
is known as ‘crisis intervention’.
• The worker should discuss the original as well
as revised goals helpful or obstructive in
achieving the objectives.
• Once the client has reached the level of
achievement and improved positive feeling then
termination can be planned.
Follow up is done to help the client maintain the
improvement.
During follow-up the client is helped to discuss
the problems he faces in maintaining the
improvement.
Work is done with the people significant for his
improved social functioning.
If any problem, may also refer to proper source for
needed services and help.
[Link] (2003): social casework,Rewat publications,
ISBN 81-7033-758-5, P-136.
Dr.(Miss) Grace Mathew:(1992) An Introduction to social
casework, T,I.S.S. Bombay.
ISBN 81-85458-47-2, P 152.
Questions
DHANU
