Role of Technology in Corporate
Training in India
COMPILED BY:
AGENDA
What is training and its methods?
What is Technology-Based Training?
Types of Technology-based Training.
How this training program is beneficial?
Contd…
Concluding Remarks
Some examples from
real world
TRAINING (DEFINITION) AND IT METHODS
“Training refers to the acquisition of knowledge, skills, and
abilities to improve performance in one’s current job. It consists
of a short term focus on acquiring skills to perform one’s job.”
Traditional
training
Technology-based
training (E-
learning)
Blended learning
TECHNOLOGY-BASED TRAINING
Our more focus is on explaining ‘ The role
of Technology in Corporate Training in
India’.
INTRODUCTION
Technology is having a major impact on the delivery of
training programs
Using technology for training requires collaboration
among the areas of:
Training
Information technology
Top management
USE OF NEW TECHNOLOGY IN TRAINING
24 percent of companies have a separate technology-based training
budget.
18 percent of companies have full-time trainers who are paid from
the information technology department’s budget.
80 percent of companies who use e-learning are creating the
content of these programs internally
The most frequently used technology in training is the Internet /
Intranet / Extranet.
(54 percent of companies)
USE OF NEW TECHNOLOGY IN TRAINING
Training delivered by the computer:
60 percent is not instructor-led and is done
through self-paced Web courses.
32 percent uses CD-ROM / DVD / diskettes.
34 percent of online learning follows the classroom
learning model. i.e., it connects trainees with an
instructor or other students.
Training
• Distance Learning and Electronic Synchronous
Performance Support System and
• Video conferencing Asynchronous
• Texts, graphics and animations via
and E-learning
CD-ROMs (multimedia program)
based Training
• Intranets, or the Internet Computer-
learning
• On-line discussions, Video chats
Self-directed
• Web-based training materials
Training and
Instructor-Led
TYPES OF TECHNOLOGY-BASED TRAINING
INSTRUCTOR-LED TRAINING AND SELF-
DIRECTED LEARNING
Instructor • It is the practice of face-
to-face delivery of
- Led training and learning
material between an
Training instructor and learners,
either individuals or
groups
Self • It is a way of creating a
situation where learning
Directed is owned by the
individual and aligned
Training with organizational
needs.
COMPUTER-BASED TRAINING AND E-LEARNING
• The computer provides the
It is an interactive learning stimulus
training experience • The trainee must respond.
in which:
Multimedia training
combines audiovisual • These programs integrate
training methods text, graphics, animation,
with computer-based audio, and video
training
COMPUTER-BASED TRAINING AND E-
LEARNING
CD-ROM, DVD,
Interactive Video
Laser Disc
The Internet,
Web-Based Virtual Reality
Training
ASYNCHRONOUS AND SYNCHRONOUS
TRAINING
Asynchronous:
Most responsibility for learning is placed on the learner.
Learning available 24/7; any time, any place.
Synchronous:
Virtual learning; live and online.
The learner must participate on a schedule through message
boards, video conference, text-chat or instant polling.
Still, any place, but not always any time.
DISTANCE LEARNING AND ELECTRONIC
PERFORMANCE SUPPORT SYSTEM
(ASYNCHRONOUS)
Distance
learning
Electronic
Performance
Support System
Distance Learning and Electronic Performance Support
System (Asynchronous)
Distance learning is used by geographically dispersed
companies to provide information about new products,
policies, procedures, and skills training and expert lectures
to field locations.
An electronic performance support system (EPSS) is an
electronic infrastructure that:
Captures, stores, and distributes individual and corporate
knowledge assets throughout an organization.
VIDEO CONFERENCING (SYNCHRONOUS)
Video Conferencing is used to:
Bring in an expert from another location.
Hold meetings with staff in various locations.
Communicate corporate information that needs to be
rapidly disseminated.
BENEFITS
Organizational benefits.
Cost-effective – reduces training costs per employee
No travel costs for employees
Information can be readily updated
Easy tracking
Can generate statistical reports.
How many employees receive training?
Who receives training, how often and how are they doing?
Track return on investment
Can pinpoint training where it is needed
BENEFITS
Learner benefits:
Training available 24/7
No travel or time away from home
More variety in training
Training can incorporate games, Internet resources and social networking
Wider access to resources – not just the trainer.
CONCLUDING REMARKS
The Indian e-Learning is expected to grow to Rs. 1,092 Crore by
2012.
The Gartner Group reports that the retention of e-learning is twice
as high as that of traditional classroom instruction.
The government’s focus area should be to shore up IT
infrastructure in rural areas, while at the same time bringing
service costs down.
Future technologies like e-Learning 2.0 have the potential to
transform the learning environment from the prevalent
instructional mode to more interactive and participative.
SOME EXAMPLES FROM REAL WORLD
ICICI
Industry: Financial Services
Revenue: $13237.10 M
Employee Strength of 74,056
ICICI Bank mandates four days of e-learning
to train employees in banking and management
skills.
SOME EXAMPLES FROM REAL WORLD
MahindraSatyam
. Industry: IT Services
Revenues :$1-1.3 billion
Employee Strength of 31659
• [Link] is investing $8 million to develop an on-
line learning-management system.
Helping 103 universities to train faculty members,
align elective courses with industry needs, through
e-learning infrastructure
SOME EXAMPLES FROM REAL WORLD
TCS
Tata Consultancy Services (TCS)
Industry: IT Services
Total Employee strength: 160,429
Revenue : $209.60 M
TCS runs a seven-month training course through E-
learning technology to enables employee learn courses
on computer programming, software engineering, and
database management.
SOME EXAMPLES FROM REAL WORLD
HCL
Industry: IT Services
Revenue: $804mn
Employee Strength of 55,688
On-line help for employees undergoing MBA
programs
SOME EXAMPLES FROM REAL WORLD
Genpact
• Industry: Business Process Outsourcing
• Employees Strength 41000+
• Total revenue $321.6 Million
• 40% of Genpact’s training is delivered through a
collection of e-learning courses.
• Training includes domain-expertise certification, soft-
skills and management, and process-quality
improvement.
SOME EXAMPLES FROM REAL WORLD
WNS
Industry: Business Process Outsourcing
Revenue: $607.51M
Employee Strength:21,392
WNS’s learning group has 300 trainers and twenty
curriculum designers
Provide voice-process and accent-neutralization training.
SOME EXAMPLES FROM REAL WORLD
Dell Learning
• Moved from offering 25% of their courses online to
95%
IBM
• Provides 200+ courses online for software and
hardware specialization
BOEING
• E-Learning Aviation Safety Program
SOURCE
[Link]
[Link]
6311/3_005-[Link]
[Link]
earch].pdf
[Link]
[Link]
orporate_university/