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Data Collection Methods Overview

The document discusses various methods for collecting primary and secondary data. Primary data is original information collected specifically for the research problem or project, while secondary data is pre-existing information collected by others. Primary data collection methods include observation, surveys, interviews, and focus groups. Secondary data comes from internal sources like company records or external sources like published reports and databases. Both primary and secondary data have benefits and limitations for research.

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0% found this document useful (0 votes)
174 views19 pages

Data Collection Methods Overview

The document discusses various methods for collecting primary and secondary data. Primary data is original information collected specifically for the research problem or project, while secondary data is pre-existing information collected by others. Primary data collection methods include observation, surveys, interviews, and focus groups. Secondary data comes from internal sources like company records or external sources like published reports and databases. Both primary and secondary data have benefits and limitations for research.

Uploaded by

Sachin Yadav
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
  • Data Collection Methods
  • Sources of Data
  • Classification of Data
  • Secondary Data
  • Sources of Secondary Data
  • Primary Data
  • Qualitative Research Procedures
  • Observation Method
  • Focus Group Discussion
  • Content Analysis
  • Personal Interview Method
  • Projective Techniques
  • Sociometric Analysis
  • Sociometric Matrix

DATA COLLECTION METHODS

Secondary and Primary Methods


Sources of Data

DATA SOURCES

PRIMARY METHODS SECONDARY METHODS

INTERNAL EXTERNAL

Fully Need Further Published Electronic Syndicated


Processed Analysis Database Sources
Classification of Data

 Primary data

 Information that is original


 Problem or project specific
 Collected for specific objectives and needs.
 Authenticity and relevance is reasonably high.

 Secondary data

 Information is not topical or research specific


 Collected and compiled by some other investigative body.
 It is recorded and published in a structured format.
Secondary Data

 Benefits
 Identification and formulation of Problem
 Development of Hypotheses
 Determining the Sample size
 Designing Questionnaires.
 Validate the information collected through primary sources.
 Resource advantage save both cost and time.
 Accessibility of data
 Accuracy and stability of data
 Assessment of data

 Drawback
 Applicability of data
 Source and credibility of data is a serious issue
 Data collection tools and methods
Sources of Secondary Data
 Secondary data can be internal or external.
 Internal Data Sources: Organization specific.
 Company records: Inception, Owner, Mission and Vision, past and current
manufacturing information, process and policy documents
 Employee records: Demographic data sets, performance appraisals and
grievance data
 Cash register receipt: Sales by product line, by major department, by
specific stores, by cash versus credit purchase, at specific time periods and
size of purchase bill.
 Sales persons call records: Information about potential customer,
classification of the customer in term of product requirement as well as
popular product.
 Sales invoices: Order placed by a customer to the company including size
of order, location, price, terms of sale and shipment.
 Financial records and sales report: Sales expenses, sales revenue, sales
overhead costs and profit. Total sales, sales across quarter, region, product
categories, promotion activities.
Sources of Secondary Data

 External Data Sources: Collected and compiled by external


sources.
 Published data: Both from government and non government sources or
from report compiled by individuals, or private organization.
 Other data sources: Like books, periodicals, guides and directories and
standardized non-government statistical data

 Information that was stored in an electronic form is called


computerized database.

 Information stored by data bank or organization is called


Syndicate data sources
Primary Data

 Data collected from primary sources by


 Observation
 Questionnaires
 Interviews through telephone
 Face-to-face Interview
 Other communication media.

 A survey is defined as a method of gathering primary data


through representative sample of target population.
 It provides quick, less expensive, efficient and accurate means of
assessing information about the population.

 Qualitative methods of data collection explore the latent and


unconscious situation, it is more in-depth and intensive.
Qualitative Research
Procedures

Direct Indirect
(Nondisguised) (Disguised)

Observation Focus Depth Content


Groups Interviews Analysis

Projective Sociometry New


Techniques

Association Completion Construction Expressive Choice /


Techniques Techniques Techniques Techniques Ordering
Observation Method

 Observation methods of data collection involves viewing and


recording of individuals or groups or organizations or events in a
scientific manner.
 It is direct method of data collection use for descriptive research.

 Format
 Standardized and structured format
 Nature of content to be recorded are predetermined.
 Non-standardized and unstructured format
 Observer recorded whatever he/she observe

 Level of respondent consciousness


 Disguised observation
 Respondent has no knowledge of being observed by investigator.
 Undisguised observation
 Respondent is under observation can be conveyed.
Observation Method

 Observation setting
 Natural environment
 The elements are not under control.
• Observation of employees interact with each other during lunch break.
 Simulated environment
 The elements are under control.
• Stress test are carried out to measure a tolerance level in armed forces.

 Role of human participant


 Participating situation
 Investigator is not supposed to contribute to the situation being observed
 In case of a structured observation, the format and areas to be observed and recorded
are clearly defined.
 In case of unstructured observation, the observer records in a narrative form the
entire event that he observed.
 Non-participating situation
 Man is replaced by machine.
Observation Method

 Mechanical observation:
 Store cameras provide vital information about consumer movement and
behavior patterns as well as reaction to store displays.
 Store scanners record product code, which depicts information related to
product category, brand, store type, price and quantity.
 Audio and people meters record the channel being watched and also record
who is watching it.
 Oculometers used to determine how a respondent reacts to various aspects
like advertisement, packaging, store displays.

 Trace analysis
 It is leftovers of the consumer basket are evaluated to measure current trends
and patterns of usage and disposal.
Focus Group Discussion

 A focus group discussion involves collecting information from a


representative group of respondents in a neutral setting.

 Key elements of focus group method


 Size: Ideal size for a group discussion is 8 to 12 members.
 Time: Ideal time duration is 1 to 2 hours in one single setting
 Nature: Composition of group should be homogenous in terms of
demographic and psychographic traits and product or subject knowledge.
 Acquaintance: Members of group should be stranger to each other
 Setting: Discussion should be neutral, informal and comfortable.
 Recording: Human or mechanical recording of entire discussion.
 Moderator: Might be a participant or a non-participant.
Content Analysis

 Content analysis study the previously recorded or reported


communication systematically and objectively by breaking it up
into more manageable units that are related to topic under study.
 It is classified as primary data collection technique
 It also classified under observation method

 Content analysis is reported in different formats such as


 Word: Smallest reported unit.
 Theme: Reporting the propositions and sentences or events.
 Characteristic: Refers the person producing the communication.
 Space measures: Related to physical format i.e. the number of page used
the length of communication.
 Time measures: Duration of communication.
 Item: Categorization of the communication.
Personal Interview Method
• Personal interview is one to one interaction between
investigator and respondents.
• Purpose of the dialogue is investigation specific
• It ranges from completely unstructured to highly structured
Projective Techniques

 Projective techniques involve indirect questioning technique,


where respondent is given a relatively ambiguous stimuli.
 Assume that, respondent would project their underlying emotion, belief
and attitude on to this object or subject.

 Association techniques:
 Present a stimulus to the respondent, then he need to respond with the first
things that comes to his mind.
• Sony colour TV is tested on three words: quality, price and availability.

 Completion techniques:
 Present an incomplete sentence, story or conversation to a respondent
 Then asked to complete.
• I use LG air conditioners it gives me……….
• Working at IBM is ……………..
Projective Techniques

 Construction techniques:
 Respondent is provided with less initial structure, then he or she completes
the task which could be a story, a picture, a dialogue or a description.
 Story gives an indication of the person’s personality
 An old man crossing a road on zebra lines

 Expressive techniques:
 Respondent needs to take on the roles of living or inanimate object, like
brands and carry out a dialogue.
 Then asked to play the role or assume the behavior of someone else.
• A sales person playing a role of a sales manager projects himself as a sales
manager and behaves like a sales manager.
• A person playing the role of another person actually exhibits his own expectation
for that particular person.
Sociometric Analysis

 Sociometry involves measuring choice, communication


and interpersonal relations of people in different groups
 Then the computations made on the basis of these choices
indicate the social attraction and avoidance in a group.

 Sociometric measures
 Sociometric indices
 Sociometric matrix
 Sociogram

 To a five member group each person has opportunity to


choose two members for his/her team. A selection is
marked 1 otherwise 0. Lastly you have to identify the
popular member of the group.
Sociometric Matrix(team choices)

Nimit Shanti Pooja Ravdeep Asmit Rini


Nimit 0 1 1 0 0 0
Shanti 1 0 0 0 1 0
Pooja 1 1 0 0 0 0
Ravdeep 0 1 0 0 1 0
Asmit 0 1 0 0 0 1
Rini 0 1 0 0 1 0
∑ 2 5 1 0 2 1

Common questions

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Qualitative data collection methods focus on exploring latent and unconscious phenomena, offering in-depth and intensive insights that are often subjective. Techniques include direct observation, focus groups, and depth interviews, aimed at understanding underlying reasons and motivations. Quantitative methods, conversely, aim to quantify data and generalize results from a sample, employing structured instruments like surveys and standardized observations to gather numerical data for statistical analysis. Both methods differ in their objectives of depth versus breadth and subjective versus objective analysis .

Content analysis extends its scope beyond primary data collection by enabling a systematic and objective analysis of previously recorded communication. It divides communication into manageable units, such as words, themes, or space measures, to study patterns and meanings related to specific research topics. Although classified under primary data techniques, content analysis is versatile, used for both qualitative and quantitative insights, as it can analyze sentiments, frequency, and context across various communication formats and durations .

Secondary data, which is not specific to a particular research and is collected by another investigative body, offers several benefits. These include aiding in problem identification and hypothesis development, determining sample size, designing questionnaires, and validating primary data. Secondary data is also cost-effective and time-saving, as it is typically more accessible and stable compared to primary data. However, there are significant drawbacks, such as issues with data applicability to the specific research context and concerns around the source and credibility of the data .

In mechanical observation, store cameras and scanners are crucial in collecting data on consumer behaviors unobtrusively. Store cameras track consumer movement and behavior patterns within a retail environment, including reactions to displays. Scanners read product codes to record details related to product category, brand, and pricing. This information helps analyze shopping behaviors and sales effectiveness without human intervention, providing reliable and objective data .

Projective techniques involve indirect questioning where respondents project their emotions, beliefs, and attitudes onto ambiguous stimuli. These techniques include association, where respondents respond with the first thought that comes to mind upon seeing a stimulus; completion, which involves finishing an incomplete sentence or story; construction, where respondents create stories or dialogues with minimal structure; and expressive techniques, requiring role-play to express thoughts indirectly. The main difference in their approaches lies in the level of ambiguity and the type of cognitive process they engage, from simple associations to complex constructions and expressions .

Sociometry is significant in understanding interpersonal relationships within groups as it measures choices, communication, and social attractions or avoidances among individuals. Through sociometric indices, matrices, and sociograms, researchers can analyze the dynamics of group interaction, such as popularity or isolation of members. This is particularly useful for identifying patterns of affiliation and influence, akin to how members in a group choose team partners, highlighting social cohesion and network structure .

In natural settings, observation is conducted in an environment where elements are not controlled, providing authentic behavior insights, such as observing employee interactions during lunch breaks. In simulated settings, conditions are artificially controlled, like stress tests in armed forces, which can affect the authenticity of responses but allow for controlled experimentation. This impacts data collection as natural settings capture more genuine behaviors, whereas simulated settings can isolate specific variables to understand their impact more clearly .

Internal data sources, which are specific to an organization, contribute significantly to secondary data sources. Common types of internal data include company records detailing inception, owners, and mission and vision statements; employee records such as demographic data and performance appraisals; cash register receipts with information on sales by product line; sales invoices detailing customer orders, and financial records showing sales expenses, revenue, and profits .

Focus groups are instrumental in qualitative research as they collect information from a representative group in a neutral setting. The key elements for effective focus groups include having a size of 8 to 12 members, a duration of 1 to 2 hours, a homogenous composition in terms of demographic and psychographic traits, ensuring participants are strangers, and maintaining a neutral, informal setting. The discussion should be recorded and moderated by either a participant or non-participant .

The applicability of secondary data can be a drawback in some research contexts due to its nature of being collected for purposes that may not align with the current research objectives. This can lead to mismatches in data relevance and specificity, causing challenges in effectively addressing the research questions or accurately interpreting results. Furthermore, since secondary data does not provide the high authenticity and contextual relevance of primary data, its use requires careful assessment and adaptation to fit specific research needs .

DATA COLLECTION METHODS
Secondary and Primary Methods
Sources of Data
 
DATA SOURCES 
SECONDARY METHODS 
PRIMARY METHODS 
INTERNAL 
EXTERNAL 
Fully  
Processed 
Need Further 
Anal
Classification of Data
Primary data
Information that is original
Problem or project specific
Collected for specific objec
Benefits
Identification and formulation of Problem
Development of Hypotheses
Determining the Sample size
Designing Quest
Sources of Secondary Data
Secondary data can be internal or external.
Internal Data Sources: Organization specific.
Compan
Sources of Secondary Data
External Data Sources: Collected and compiled by external
sources.
Published data: Both from gove
Primary Data
Data collected from primary sources by
Observation
Questionnaires
Interviews through telephone
Face-to-face
Qualitative Research 
Procedures 
Direct 
(Nondisguised) 
Observation  
Sociometry 
Indirect 
(Disguised) 
Content 
Analysi
Observation  Method
Observation methods of data collection involves viewing and
recording of individuals or groups or organi
Observation  Method
Observation setting
Natural environment
The elements are not under control.
• Observation of employees

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