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Understanding Workplace Communication

This document discusses the major elements of communication processes in the workplace. It describes workplace communication as the exchange of both verbal and non-verbal information and ideas within an organization. It identifies two types of communication: impersonal communication which transfers information with limited feedback, and interpersonal communication which exchanges information between people. Interpersonal communication can take aggressive, passive, or assertive styles.

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Mac Valdez
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353 views8 pages

Understanding Workplace Communication

This document discusses the major elements of communication processes in the workplace. It describes workplace communication as the exchange of both verbal and non-verbal information and ideas within an organization. It identifies two types of communication: impersonal communication which transfers information with limited feedback, and interpersonal communication which exchanges information between people. Interpersonal communication can take aggressive, passive, or assertive styles.

Uploaded by

Mac Valdez
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
  • Communication Process Overview
  • Workplace Communication
  • References

COMMUNICATION

PROCESS
HUMAN RELATIONS
Justine L. Salas
MA-PM (PM2 Group)
Major Elements of Communication Process
Major Elements of Communication Process
Workplace Communication
process of exchanging information and ideas, both verbal and non-
verbal, within an organization.

Impersonal Communication
Interpersonal Communication
Impersonal Communication
• a non-verbal communication and a process that works one way
transferring the information as instructions, data etc. and has limited
feedback.
Interpersonal Communication
• meant to exchange information between people.
Styles of Interpersonal Communication
• Aggressive interpersonal communication
• Passive interpersonal communication
• Assertive interpersonal communication
References
• [Link]
• [Link]
[Link]

COMMUNICATION PROCESS HUMAN RELATIONS Justine L. Salas MA-PM (PM2 Group)
(https://businessjargons.com/wp-content/uploads/2016/03/communication-process.jpg) (https://businessjargons.com/wp-content/u
Major Elements of Communication Process
Workplace Communication process of exchanging information and ideas, both verbal and non- verbal, within an organization. I
Impersonal Communication • a non-verbal communication and a process that works one way transferring the information as instr
Interpersonal Communication • meant to exchange information between people.
Styles of Interpersonal Communication • Aggressive interpersonal communication • Passive interpersonal communication • Assert
References • https://businessjargons.com/communication-process.html (https://businessjargons.com/communication-process.html)

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