5-2
Perspectives on the Self
• Does the self exist?
– Yes, though the concept of self is a relatively new
way of regarding people and their relationship to
society.
• The self is seen by both Western and Eastern
cultures as being divided into the:
– Inner, more private, self
– Outer, more public, self
• Expressions of independent self are more
popular in Western cultures.
• Expressions of interdependent self are more
common in Eastern cultures.
5-3
Self-Concept
The Self-Concept Refers to the Beliefs a Person
Holds About His or Her Attributes, and How He or
She Evaluates These Qualities.
Components of the Self-Concept Include:
Positivity
Content or Negativity
Intensity,
Stability Over Time
and Accuracy
5-4
Self-Concept
Self-Esteem
Refers to the Positivity of a Person’s Self-Concept
Real and Ideal Selves
Ideal - How a Person Would Like to Be
Real - Realistic Appraisal of Who We Really Are
Fantasy: Bridging the Gap Between the Selves
When the Gap Between the Real and Ideal Self is Large,
Those Consumers are Good Targets for Fantasy Appeals
5-5
Multiple Selves
• The self has different components, or Role Identities,
that are active at specific times.
– They cause us to prefer different products and services.
– Some of the identities are more central than others (i.e.
husband, boss, student).
– Other identities may be more dominant in certain situations
(i.e. stamp collector, dancer, volunteer).
• Symbolic Interactionism stresses that relationships
with other people play a large part in forming the self.
– Looking-Glass Self: Process of imagining the reactions of
others toward us (self fulfilling prohecy).
5-6
Products That Shape the Self:
You Are What You Consume
• People use an individual’s consumption
behaviors to make judgments about that
person’s social identity:
– Clothing, grooming habits
– Leisure activities,
– Food preferences,
– Cars.
• Symbolic Self-Completion Theory predicts that
people who have an incomplete self-definition
tend to complete this identify by acquiring and
displaying symbols associated with it.
5-7
Consumption and Self-Concept
• Loss of Self
– Contribution of possessions to self-identity is most
apparent when these treasured objects are lost or
stolen.
• Self-Image Congruence Models predict that
products will be chosen when their attributes
match some aspect of the self.
– Ideal-self : more relevant for highly expressive
social products.
– Actual-self: more relevant for everyday, functional
products.
5-8
The Extended Self
Those External Objects That We Consider a Part of
Us Comprise the Extended Self.
There Are Four Levels of the Extended Self:
Individual Level
Personal Possessions
Family Level
Residence and Furnishings
Community Level
Neighborhood or Town
Group Level
Social Groups
Sex Roles 5-9
Gender Differences in Socialization
Males: Females:
Agentic Goals Such as Communal Goals Such As
Self-Assertion, Mastery Affiliation, Relationships
Gender Versus Sexual Identity
Sex-Typed Traits
Sex-Typed Products
Androgyny
Roles
Sex Roles 5-10
Female Gender Roles
Homemaker Professional Just-a-Job Cheesecake
Career
Male Sex Roles
Male Freedom of Fatherhood Beefcake
Bonding Choices
Gay and Lesbian Consumers
5-11
Body Image
Body Cathexis Ideals of Beauty
Body Issues in
Consumer Behavior
Fattism Cosmetic Surgery
5-12
Body Image
• A person’s feelings about his or her body
can be described in terms of Body Cathexis.
• Ideals of Beauty
– A person’s satisfaction with the physical image he
or she presents to others is affected by how
closely that image corresponds to the image
valued by his or her culture.
– Examples of ideals are physical features, clothing
styles, cosmetics, hairstyles, skin tones and body
type.
– Sexual Dimorphic Markers - those aspects of the
body that distinguish between the sexes.
5-13
Working on the Body
• Fattism
– The pressure to be slim is continually reinforced
by advertising and peers.
• Body Image Distortions
– Exaggeration of appearance importance can result
in disorders of great magnitude such as anorexia
or bulimia.
• Cosmetic Surgery
– Consumers increasingly are electing to have
cosmetic surgery to change a poor body image.
5-14
Body Decoration and Mutilation
Separate Group Members From Nonmembers
Place the Individual in the Social Organization
Place the Person in a Gender Category
Enhance Sex-Role Identification
Indicate Desired Social Conduct
Indicate High Status or Rank
Provide a Sense of Security