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Basic PC Troubleshooting Guide

This document provides troubleshooting tips for common computer issues including power, display, mouse/keyboard, sound, and network problems. It suggests checking that devices are properly connected, headphone volume settings are correct, and ending unresponsive processes like QQ or Chrome as potential solutions. The focus is on basic steps users can take to resolve issues themselves or narrow down the problem area.

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Richelle Ticuala
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3 views16 pages

Basic PC Troubleshooting Guide

This document provides troubleshooting tips for common computer issues including power, display, mouse/keyboard, sound, and network problems. It suggests checking that devices are properly connected, headphone volume settings are correct, and ending unresponsive processes like QQ or Chrome as potential solutions. The focus is on basic steps users can take to resolve issues themselves or narrow down the problem area.

Uploaded by

Richelle Ticuala
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

BASIC COMPUTER

TROUBLESHOOTING
POWER ISSUES
DISPLAY ISSUES
Mouse & Keyboard
SOUND ISSUES
• Reinsert jack (green for headphone, pink
for microphone)
• Check headphone volume on the wire if
mic is on or off and volume slide is in the
bottom position.
• Check settings:
Microphone Settings:
NETWORK ISSUES
My Computer Froze
 General Steps:

 Press Ctrl+Shift+Esc
 Click Processes
 Click [Link], [Link], [Link] if any of
these (QQ, ET ,chrome) is unresponsive
respectively
 Then click End Process

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