Strategy, Organization Design, and
Effectiveness
CHAPTER 2
The Role Of Strategic Direction In
Organization Design
• An Organization is created to achieve some purpose
• Top executives decide on the end purpose of the organization VISION and
the direction it will take to accomplish it MISSION.
Top Management Role in Organization Direction, Design, and Effectiveness
Organizational Purpose
Strategic intent – organization’s energies and resources are directed toward a
focused, unifying, and compelling goal.
Organizational Operating Goals
Goals Types and Purposes
Selecting Strategy and Design
• A strategy is a plan for interacting with the competitive environment
• Managers must select specific strategy design
Models exist to aid in formulating strategy:
• Porter’s Five Forces
• Miles and Snow’s Strategy Typology
Porter’s Competitive Strategies
• Differentiation strategy – to distinguish products or services from others in
the industry
• Low-Cost Leadership – increase market share by keeping costs low
compared to competitorsOrganizations may choose to focus broad or
narrow in reaching multiple markets.
Porter’s Competitive Advantage