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MBA Change Management Overview

Change management is the process of transitioning individuals, teams, and organizations from a current state to a desired future state. It involves managing the people side of change to achieve business goals. There are different levels of change management including organizational, program, project, and departmental/team levels. The change management process involves three phases: preparing for change, managing change, and reinforcing change. Implementing effective change management is important for organizations as it allows them to respond faster to demands, align resources, assess impacts of change, and increase performance, customer service, and return on investment.

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Kamal Panchal
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99 views11 pages

MBA Change Management Overview

Change management is the process of transitioning individuals, teams, and organizations from a current state to a desired future state. It involves managing the people side of change to achieve business goals. There are different levels of change management including organizational, program, project, and departmental/team levels. The change management process involves three phases: preparing for change, managing change, and reinforcing change. Implementing effective change management is important for organizations as it allows them to respond faster to demands, align resources, assess impacts of change, and increase performance, customer service, and return on investment.

Uploaded by

Kamal Panchal
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
  • Title Page
  • Change Management Overview
  • Types or Levels of Change Management
  • Forces for Change
  • Change Management Process
  • Importance of Change Management
  • Conclusion

Change

Management

Kamal Panchal
MBA 2nd Sem
Change management

 Change management is an approach to shifting or


transitioning individuals, teams and organisations
from a current state to a desired future state.

 Change management is the process, tools and


techniques to manage the people side of change to
achieve the required business outcome.
Types or levels of change management

 Organizational change management


 Program change management
 Project change management
 Departmental & team management
 Organizational change management -
It is the practice of managing enterprise changes such as mergers &
acquisitions, restructuring, process changes and culture transitions.

 Program change management –


program change management tackles change at the program level.
Program change management control changes to an ongoing
portfolio of projects to ensure that overall program goals are met.
 Project change management
Project change management is the controlled integration of change
into every phase of a project. Changes are evaluated for cost ,
quality, risk and benefit.
Changes are either rejected or incorporated into the project.

 Departmental & team management


Departments and teams that are faced with an environment of
constant change often develop their own change management
practices.
Its Focus may be to improve the success rate of changes.
Forces for change

External forces :
New technologies
New equipments
Competitive laws and regulations
social and political change
Business cycle, etc.
Internal forces :
Leadership change
New product
Employee attitude
Job restructuring
Compensation and benefits ,etc.
Change management process

Change management process contain following three


phases :
Phase 1 – preparing for change
Phase 2 – managing change
Phase 3 – reinforcing change
Importance of change management for the
organization

 The organization can respond faster to customer demands.


 Helps to align exiting resources within the organization.
 Change management allows the organization to assess the overall
impact of change.
 Change can be implemented without negatively effecting the day
to day running of business.
 Organizational effectiveness and efficiency is maintained.
 Time needed to implement the change is reduced.
 The possibility of unsuccessful change is reduced.
 Employee performance is increased when staff feel supported and
understand the change process.
 Increased customer service and effective service to clients from
the confident and knowledgeable employees.
 Increased return on investment (ROI)
 Creates an opportunity for the development of “best practices”,
leadership development, and team development.

Change Management Kamal Panchal MBA 2nd Sem
Change management Change management is an approach to shifting or transitioning individuals, teams and organisations from a
Types or levels of change management Organizational change management Program change management Project change management
Organizational change management - It is the practice of managing enterprise changes such as mergers & acquisitions, restruc
Project change management Project change management is the controlled integration of change into every phase of a project. C
Forces for change External forces : New technologies New equipments Competitive laws and regulations social and political ch
Change management process Change management process contain following three phases : Phase 1 – preparing for change Phase 2 –
Importance of change management for the organization The organization can respond faster to customer demands. Helps to ali
Employee performance is increased when staff feel supported and understand the change process. Increased customer service a

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