Problem Solving
Department of Applied Psychology
University of the Punjab
Problem Solving
• Problem Solving Aspects
• The problem solving Cycle
• Types of Problems
– Well defined problems
– Ill defines problems
• Obstacles and Aids to problem solving
• Mental set, Entrenchment, and fixation
• Negative and Positive Transfer
• Incubation
Problem Solving Aspects
• It is purposeful ( goal directed)
• It involves cognitive rather than
automatic processes
• A problem only exists when someone
lacks the relevant knowledge to
produce immediate solution
(professional mathematicians)
The problem solving Cycle
1. Problem identification
Evaluating problem solving Definition of problem
Constructing a strategy for problem
Monitoring problem solving
solving
Organizing information about a
Allocation of resources
problem
Types of Problems
• Well defined problems
– Are the problems in which all aspects of the
problem are specified
– Have clear solution path
– Psychologists always focus on well defined
problems
• Ill defines problems
– Are underspecified
– Do not have clear solution path
– Most everyday problems are ill defined.
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6 1 8
7 5 3
2 9 4
Obstacles and Aids to problem solving
• Mental set, Entrenchment, and fixation
• Negative and Positive Transfer
• Incubation
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