Business Logistics/Supply
ChainA Vital Subject
The supply chain is simply another way of
saying the whole process of business.
Chapter 1
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The Immediate Supply Chain for an Individual Firm
Transportation Transportation Customers
Warehousing
Information
flows
Factory
Transportation
Vendors/plants/ports
Warehousing Transportation
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Logistics Defined
Logistics is the process of planning, implementing and
controlling the efficient, cost-effective flow and storage
of raw materials, in-process inventory, finished goods
and related information from the point of origin to point
of consumption for the purpose of conforming to
customer requirements.
Council of Logistics Management
Supply Chain Management Defined
SCM is the integration of all activities associated with the
flow and transformation of goods from raw materials
through to end user, as well as information flows, through
improved supply chain relationships, to achieve a
sustainable competitive advantage.
Handfield and Nichols
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Evolution of Supply Chain Management
Activity fragmentation to 1960 Activity Integration 1960 to 2000 2000+
Demand forecasting
Purchasing
Requirements planning
Purchasing/
Production planning Materials
Management
Manufacturing inventory
Warehousing
Logistics
Material handling
Packaging
Finished goods inventory Supply Chain
Physical Supply Chain
Management
Distribution Management
Distribution planning
Order processing
Transportation
Customer service
Strategic planning
Information services
Marketing/sales
Finance
1-4
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Supply Chain Schematic
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The Logistics/SC Mission
Getting the right goods or services
to the right place, at the right time,
and in the desired condition at the
lowest cost and highest return on
investment.
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A Revised Strategy is Generating
Great Top Management Interest
Historical perspective of distribution:
The last frontier of cost economies
Peter Drucker, 1962
The contemporary view:
Distribution is a new frontier for demand
generationa competitive weapon.
Both views are
now important!
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Critical Customer Service
Loop
Customer order processing (and
transmittal)
Transportation
Customers
Inventory
or supply source
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Costs are lower than K-Mart or
Target Stores
CEO is a former logistician
Wal-Mart is the largest retailer in
the world!
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Scope of the Supply Chain for Most Firms
Business logistics
Physical supply Physical distribution
(Materials management)
Sources of Plants/
Customers
supply operations
Transportation Transportation
Inventory maintenance Inventory maintenance
Order processing Order processing
Acquisition Product scheduling
Protective packaging Protective packaging
Warehousing Warehousing
Materials handling Materials handling
Information maintenance Information maintenance
Focus firms internal supply chain 1-14
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