Engineering
MANAGEMENT
What is Engineering?
Design for customer requirements
Solve technical problems
Application of science/principles to solve
problems within constraints
Trade-offs between safety, economy,
performance, serviceability
Efficient application of resources
What is Management?
An assignment
Motivating workers
Facilitating
Communicating
Coordinating and organizing resources
(human, capital, tech, money) to
accomplish common goals
Engineer vs. Manager
Level of detail
Planning horizon
Number of tasks (chaos level)
Time per task
Typical tasks
Time communicating
Job satisfaction
Why Become a Manager?
Financial reward
Broader view of the company
Broader influence
Power/prestige
Job security (???)
Interesting variety of work
Technical obsolescence
What is Engineering?
The profession in which a knowledge of
the mathematical and natural science
gained by study, experience, and
practice is applied with judgement to
develop ways to utilize, economically,
the materials and forces of nature for
the benefit of mankind
(1979, US. Engineering societies).
Functions of Engineering
Research Sales
Design and Consulting
development Government
Testing Teaching
Manufacturing Management
Construction
THE ENGINEER IN VARIOUS
TYPES OF ORGANIZATION
Level One those with minimal
engineering jobs (i.e. retailing firms)
Level Two those with a moderate
degree of engineering jobs (i.e.
transportation companies)
Level Three those with a high degree of
engineering jobs (i.e. construction,
manufacturing firms)
What is Management?
A set of activities (including planning
and decision making, organising,
staffing, directing and controlling)
directed at an organisations resources
(human, financial, physical and
informational) with the aim of achieving
organisational goals in an efficient and
effective manner.
(Griffin)
What is Engineering Management?
Direct supervision of engineers and/or the
engineering function?
Application of quantitative methods and
engineering techniques to the practice of
management?
What engineering managers do!
Management of technical functions
Management of (other) functions in a high-
technology enterprise
Engineering Management
Engineering management refers to the
activity combining technical knowledge
with the ability to organize and coordinate
the 5Ms (man, money, materials,
machinery and methods)
One Golden Rule
The one golden rule about management is
that there are no golden rules
It is not an exact science, like Engineering
Tasks are predictable and People are not,
and everything in management
eventually leads to people
Management is both art and science.
It is the art of making people more effective than they
would have been without you.
The science is in how you do that.
Levels of Management
Top Level Management
The top management is the
ultimate source of authority and it
manages goals and policies for an
enterprise. It devotes more time on
planning and coordinating
functions.
The role of the top management can be summarized
as follows -
Top management lays down the objectives and broad
policies of the enterprise.
It issues necessary instructions for preparation of
department budgets, procedures, schedules etc.
It prepares strategic plans & policies for the enterprise.
It appoints the executive for middle level i.e. departmental
managers.
It controls & coordinates the activities of all the
departments.
It is also responsible for maintaining a contact with the
outside world.
It provides guidance and direction.
The top management is also responsible towards the
shareholders for the performance of the enterprise.
Middle Level Management
They are responsible to the top
management for the functioning of
their department. They devote
more time to organizational and
directional functions.
The role of the middle management can be summarized
as follows -
They execute the plans of the organization in accordance with
the policies and directives of the top management.
They make plans for the sub-units of the organization.
They participate in employment & training of lower level
management.
They interpret and explain policies from top level
management to lower level.
They are responsible for coordinating the activities within
the division or department.
It also sends important reports and other important data to
top level management.
They evaluate performance of junior managers.
They are also responsible for inspiring lower level managers
towards better performance.
Lower Level Management
They refer to those executives whose work has to
be largely with personal oversight and direction
of operative employees.
In other words, they are
concerned with direction
and controlling function
of management.
The role of the lower management can be summarized
as follows -
Assigning of jobs and tasks to various workers.
They guide and instruct workers for day to day activities.
They are responsible for the quality as well as quantity of production.
They are also entrusted with the responsibility of maintaining good relation in
the organization.
They communicate workers problems, suggestions, and recommendatory
appeals etc. to the higher level and higher level goals and objectives to the
workers.
They help to solve the grievances of the workers.
They supervise & guide the sub-ordinates.
They are responsible for providing training to the workers.
They arrange necessary materials, machines, tools etc. for getting the things
done.
They prepare periodical reports about the performance of the workers.
They ensure discipline in the enterprise.
They motivate workers.
They are the image builders of the enterprise because they are in direct
contact with the workers.
Basic Management Skills
Problem Solving and Decision Making
Planning
Delegation
Internal Communications
Meeting Management
Managing and Leading Yourself
Roles of a Manager
REPRESENTATIVE OF SUBORDINATES
APPROPRIATE COUNSELLOR
USES POWER PROPERLY
MANAGES THE TIME WELL
STRIVES FOR EFFECTIVENESS
LEADING
RELATIONSHIPS
SOURCES OF INFLUENCE
SANCTIONS