Effective Training: Systems,
Strategies and Practices,4th Edition
Chapter One
P. Nick Blanchard and James W. Thacker
Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-1
General Open Systems Model
OPEN SYSTEM
INPUT PROCESS OUTPUT
Systems External Environment
Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-2
Training as a Subsystem within the
Organizational System
TRAININGS ORGANIZATIONAL ENVIRONMENT
Mission Strategy Structure Policies Procedures
Finances Resources People Products Technology
TRAINING SUBSYSTEM
INPUT PROCESS OUTPUT
Organizational Needs Analysis Knowledge
Employee Needs Design Skills
Budget Development Attitudes
Equipment Implementation Motivation
Staff Evaluation Job Performance
Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-3
Training Processes Model
Needs Analysis Phase
Input Process Output
Design Phase
Input Process Output
Development Phase
Triggering Input Process Output
Event
Implementation Phase
Process
Input Process Output
Evaluation Data
Outcome
Evaluation Evaluation Phase
Data Input Process Output
Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-4
Classification of Learning Outcome
Skill-Based Learning
Compilation
Automaticity
Learning
Cognitive Knowledge Attitudinal Learning
Declarative Knowledge Affect/Feelings
Procedural Knowledge
Strategic Knowledge
Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-5