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Business Research Methods Explained

Business research is defined as the systematic and objective process of generating information to aid in making business decisions. It can be basic research that expands knowledge or applied research that addresses specific problems. The research process involves defining the problem, formulating hypotheses, designing the research, collecting and analyzing data, and interpreting findings. Conducting business research is worthwhile when time allows, data is needed, decisions are important, and the value of the research exceeds its costs. Research applications include areas like marketing, finance, human resources, production, and more. Globalization and the internet are transforming business research.

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0% found this document useful (0 votes)
24 views31 pages

Business Research Methods Explained

Business research is defined as the systematic and objective process of generating information to aid in making business decisions. It can be basic research that expands knowledge or applied research that addresses specific problems. The research process involves defining the problem, formulating hypotheses, designing the research, collecting and analyzing data, and interpreting findings. Conducting business research is worthwhile when time allows, data is needed, decisions are important, and the value of the research exceeds its costs. Research applications include areas like marketing, finance, human resources, production, and more. Globalization and the internet are transforming business research.

Uploaded by

abhaynawab
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© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd

Business

Research Methods

The Role of Business Research


Business Research Defined

Business research is defined as the


systematic and objective process of
generating information for aid in
making business decisions.
Business Research

Research information is neither intuitive nor


haphazardly gathered.
Literally, research (re-search) -search again
Business research must be objective
Detached and impersonal rather than biased
It facilitates the managerial decision process for all
aspects of a business.
I dont know
if we
should
Information offer on-site
child care?
Reduces

Uncertainty
It aint the things we
dont know that gets us
in trouble. Its the things
we know that aint so.
Artemus Ward
Business Research Types

Basic research

Applied research
Basic Research

Attempts to expand the limits of knowledge.


Not directly involved in the solution to a pragmatic
problem.
Basic Research Example

Is executive success correlated with high need for


achievement?
Are members of highly cohesive work groups more
satisfied than members of less cohesive work groups?
Do consumers experience cognitive dissonance in low-
involvement situations?
"The secret of success is to know something nobody else
knows. "
Aristotle Onassis
Applied Research

Conducted when a decision must be made about a


specific real-life problem
Applied Research Examples

Should McDonalds add Italian pasta dinners to its


menu?
Business research told McDonalds it should not?
Should Procter & Gamble add a high-priced home teeth
bleaching kit to its product line?
Research showed Crest Whitestrips would sell well at a
retail price of $44
Types of research
Exploratory research is loosely structured and the
basic premise is to provide direction to subsequent,
more structured method of enquiry.

Conclusive research is structured and definite in


orientation. These studies are usually conducted to
validate formulated hypotheses and specified
relationships.
Exploratory vs Conclusive
Research
Conclusive research

Descriptive research: The main goal of this type of


research is to describe the data and characteristics
about what is being studied.

Causal research: Explores the effect of one or more


variables on other variable(s), with reasonable level of
certainty by controlling the impact of other influencing
variables.
The research process
The research process

The management decision problem

Defining the research problem

Formulation of the working hypotheses

Construction of the research proposal


The research process

Formulating the research design

Sampling considerations

Collecting the data for the study

Data analysis and interpretation of findings


Determining When to Conduct
Business Research
Time constraints
Availability of data
Nature of the decision
Benefits versus costs
Determining When to Conduct
Business Research
Availability of Benefits
Time Constraints Data Nature of the Decision vs. Costs
Is the infor- Does the value
Is sufficient time Is the decision Conducting
Yes mation already Yes Yes of the research Yes
available before of considerable
a managerial
on hand
strategic
information Business
inadequate exceed the cost
decision
for making
or tactical
of conducting Research
must be made? importance?
the decision? research?

No No No No

Do Not Conduct Business Research


Value versus Costs

Potential Value of a Business Research Effort Should


Exceed Its Estimated Costs
Value Should Exceed
Estimated Costs
Costs
Value Research
expenditures
Decreased certainty Delay of business
Increased likelihood
decision and
of a correct decision
possible disclosure
Improved business
of information to
performance and
rivals
resulting higher Possible erroneous
profits
research results
Major Topics for Research in
Business
General Business Conditions and
Corporate Research
Financial and Accounting Research
Management and Organizational Behavior
Research
Sales and Marketing Research
Operations Research
Research applications in marketing
Market & consumer analysis

Product research

Pricing research

Promotional research

Place research
Research applications in finance

Asset pricing, capital markets and corporate finance

Financial derivatives and credit risk modeling research

Market-based accounting research

Auditing and accountability

Other areas: financial forecasting, behavioural finance,


volatility analysis
Research applications in
human resources
Training & development studies

Selection and staffing studies

Performance appraisaldesign and evaluation

Organization planning and development

Incentive and benefits studies

Emerging areascritical factor analysis, employer branding


studies
Research applications in
production & operations
management
Operation planning and design

Demand forecasting and demand estimation

Process planning

Project management and maintenance effectiveness


studies
Logistics and supply chain-design and evaluation

Quality estimations and assurance studies


Business Research in the 21st
Century
Increased globalization
Growth of the Internet and other information
technologies
Global Research

Business Research is increasingly global


Market knowledge is essential
Global Business Research
General information about country - economic
conditions and political climate
Cultural and consumer factors
Market and competitive conditions - demand estimation
The Internet
Is Transforming Society
Time is collapsing.
Distance is no longer an obstacle.
Crossing oceans is only a mouse click away.
People are connected 24 hours a day, seven days a
week.
"Instantaneous" has a new meaning.
Internet Research

Seeking facts and figures about an issue


Surveys on Web sites

Common questions

Powered by AI

Business research aids managerial decision-making by generating information that reduces uncertainty and increases the likelihood of correct decisions, thereby improving business performance and profitability . Before conducting business research, key considerations include time availability, the adequacy of existing information, the strategic importance of the decision, and whether the potential value of the research exceeds its costs. If sufficient time is not available, the existing information is adequate, or the cost outweighs the benefits, research should not be conducted .

Exploratory research is less structured because its primary purpose is to provide direction and insight for more structured subsequent inquiries. It helps formulate hypotheses and identifies variables that may need further study . Conclusive research, on the other hand, is structured and oriented towards validating hypotheses and specifying relationships, often involving descriptive and causal studies to draw definitive conclusions .

Basic research in business studies aims to expand the limits of knowledge without focusing on solving a specific real-life problem. An example is studying whether executive success is correlated with a high need for achievement . In contrast, applied research is conducted to address a specific real-life problem. An example is assessing whether McDonald's should add Italian pasta dinners to its menu, where research concluded it should not .

Major applications of business research in marketing include market and consumer analysis, product research, pricing research, promotional research, and place research . These applications help businesses understand consumer behavior, optimize pricing strategies, develop effective promotions, choose the right distribution channels, and design products that meet market demand, ultimately enhancing competitiveness and profitability .

When deciding on conducting business research, the availability of sufficient time is critical, as insufficient time can preclude the possibility of thorough investigation before a decision is required . Moreover, the current adequacy of available information must be assessed; if existing information is already sufficient for decision-making, additional research may be redundant . These considerations help optimize resource allocation and ensure timely, informed managerial decisions .

Cultural and consumer factors are critical in global business research as they influence consumer preferences, purchasing behaviors, and market dynamics in different regions. Understanding these factors allows businesses to tailor their products, marketing strategies, and customer service to align with local cultural norms and consumer expectations . This knowledge is vital for effectively entering new markets and competing globally, as it helps prevent cultural missteps and fosters better engagement with diverse consumer bases .

Considering the balance between value and costs in business research is crucial to ensure that the potential benefits, such as reduced uncertainty and improved decision accuracy, outweigh the financial and temporal investments required . If research costs exceed the potential value, it may not be justified, as it could lead to wasted resources and potential exposure of information to competitors . Therefore, thorough cost-benefit analysis is essential before initiating research projects .

The internet has fundamentally transformed business research by collapsing time and space constraints, making global market research possible with just a mouse click. This connectivity allows for instantaneous information gathering and communication, enabling researchers to seek facts, conduct surveys, and analyze data in real-time 24/7 . The rise of internet-based research offers expanded access to global market and consumer insights and fosters a deeper understanding of international economic conditions and cultural factors .

Globalization broadens the scope of business research by necessitating an understanding of diverse market, economic, and cultural conditions across different countries. It compels businesses to adopt global research approaches to gain insights into international consumer behavior, political climates, and competitive landscapes . This globalization of business research demands more comprehensive and integrative methods that consider cross-border differences and similarities, and leverage technology to facilitate international data collection and analysis .

Management decision problems are the initial issues or opportunities that businesses face, which trigger the need for business research. These problems guide the formulation of research problems by defining the specific informational needs necessary to address the broader managerial issues . Accurately identifying and articulating the research problem from the management decision problem ensures that the research process remains focused and relevant, directly contributing to informed decision-making .

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