TRAINING AND
DEVELOPMENT
What is TRAINING
In simple words, training is
imparting specific skills, abilities, and
knowledge to an employee.
More clearly, It is an
attempt to improve current or future
employee’s performance by changing
employee attitude or increasing his skills
and knowledge.
Training Need= Standard performance- actual
performance
Benefits Of Employee Training
To The Organization:-
Improves job knowledge and skills at all the level
of the organization.
Organization gets more effective decision making
and problem solving skills.
Aids in increasing productivity and quality of work.
Improves labor management relation.
Helps keep cost down in many areas.
Helps employee adjust to change.
Helps people identify with organization goals.
Benefits Of Employee Training
To The Individual:-
Aids in achieving self development and
confidence.
Helps a person to handle stress, tension,
frustrations and conflict.
Increases job satisfaction and recognition.
Help eliminate fear in attempting new tasks.
Provides the trainee an avenue for growth.
Help individual in making better decisions and
effective problem solving.
TRAINING PROCESS
Need
Assessment
Designing Training
Programme
Implementation
Of Programme
Evaluation Of
Programme
Analyzing Training Needs
Need analyzing diagnose present problem
and future challenges to be met through training and
development. It has basically two main assessment
methods:-
Task and KSA Analysis: For ‘new employees’
assessing and identifying what tasks are needed
on each job and which knowledge skills and
abilities(KSA) are needed to perform this task.
Performance analysis: For ‘current employees, it is
the process of verifying that there is a performance
deficiency and determining if such deficiency
should be corrected through training or any
other means.
Methods And Techniques Of Training
Training methods are categorized into two
groups:-
On The Job Method
Refers to method that
are applied in the work place.
Off The Job Method
Refers to the methods
that are used away from workplace.
TYPES OF ON THE JOB TRAINING
Few types of on the job
training are:-
Job Instruction Training
Apprentice Training
Job Rotation
Coaching
TYPES OF OFF THE JOB TRAINING
Few Off the job training method
are:-
Vestibule
Lecture
Special Study
Role Playing
Simulation
Programmed Instruction
Implementation Of The Training
Programme
Once the course has been
designed it has to be implemented. Programmed
implementation includes action of the following
lines:-
Deciding the location and organising training and
other facilities.
Scheduling the training program.
Conducting the program.
Monitoring the program.
EVALUATION OF THE PROGRAMME
Need for evaluation:
To determine whether training
programmes are accomplishing training
objectives.
To determine the cost effectiveness.
To increase credibility of training
To ensure that change in trainee
capabilities is due to training
CRITERIA FOR
EVALUATION
Training Validity: Did the trainee learned during
the training?
Transfer validity: What has been learned in the
training, has been it transferred to the job? Has it
enhanced performance?
Intra-organisational validity: Is performance of
the new group of trainees, consistent with the
performance of original training group?
Inter-organisational validity: can a training
program validated in one firm can be used in
another company?
TECHNIQUES OF
EVALUATION
Using experimental and control groups
Comparison of experimental group
and control groups performance.
Time Series Analysis
Taking measure of the performance
before and after the program and analysing both.
Questionnaire
To collect opinion about the program.
Cost-Benefit comparison
To analyse wether the cost incurred
in training yields similar benefits.
THANK
YOU………