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Problem Identification Tools Overview

This document provides information on various problem identification and brainstorming tools, including affinity diagrams, brainstorming, and nominal group technique. It describes the purpose and basic process for each tool. Affinity diagrams help organize large amounts of idea data into logical groupings. Brainstorming is a group problem-solving technique where all members contribute ideas. Nominal group technique structures group brainstorming to encourage input from all members. Flow charts graphically map out the steps in a process.

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Shara Sampang
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74 views23 pages

Problem Identification Tools Overview

This document provides information on various problem identification and brainstorming tools, including affinity diagrams, brainstorming, and nominal group technique. It describes the purpose and basic process for each tool. Affinity diagrams help organize large amounts of idea data into logical groupings. Brainstorming is a group problem-solving technique where all members contribute ideas. Nominal group technique structures group brainstorming to encourage input from all members. Flow charts graphically map out the steps in a process.

Uploaded by

Shara Sampang
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

PROBLEM

IDENTIFICATION TOOLS
Abdulla
Berberio
Ekrima
Hermosa
Mohamamad Jal
Saplan
Tubig

Affinity Diagram
A tool that gathers large amount of

language data (ideas, opinions,


issues) and organizes them into
groupings based on their natural
relationships.

When to use an Affinity


Diagram:

Through large volume of data


To encourage new patterns of

thinking

Creating the Affinity Diagram


Affinitizing is a process performed by a
group or team.
Unique features of Affinity Diagram:
Affinitize silently
Go for gut reactions
Handle disagreements

Steps in creating an Affinity


Diagram
Step 1 Generate Idea

Step3 - Sort ideas into Related


Groups

Step 4 Create Header Cards

Step 5 Draw the finished Affinity


Diagram

Header

An idea that captures the essential


link among the ideas contained in
a group of cards.

Brainstorming
A group problem-solving technique
that involves the spontaneous
contribution of ideas from all
members of the group

Uses:
Brainstorming brings team members'

diverse experience into play.


It increases the richness of ideas explored.
It helps team members bond, as they solve

problems in a positive, rewarding


environment.

2 ways of brainstorming:
Individual Brainstorming

- Individual brainstorming is most


effective when you need to solve a
simple problem, generate a list of
ideas, or focus on a broad issue.
Group Brainstorming
- Group brainstorming is often
more effective for solving complex
problems.

Steps in Brainstorming:
1. Prepare the group
Set up a comfortable environment.

2. Present the problem


Clearly define the problem that you want to
solve, and lay out any criteria that you must
meet.
3. Guide the discussion
Encourage everyone to contribute and to
develop ideas, including the quietest people,
and discourage anyone from criticizing ideas.

Nominal Group Technique


Nominal group technique (NGT) is a
structured method for group
brainstorming that encourages
contributions from everyone.

When to Use Nominal Group Technique


When some group members are much more vocal

than others.
When some group members think better in silence.
When there is concern about some members not
participating.
When the group does not easily generate
quantities of ideas.
When all or some group members are new to the
team.
When the issue is controversial or there is heated
conflict.

Nominal Group Technique Procedure

1. State the subject of the brainstorming.


2. State the subject of the brainstorming.
3. Each member in turn states aloud one

idea.
4. Discuss each idea in turn.
5. Prioritize the ideas using list reduction.

Flow Charts

A tool that graphically represents the


steps of a process. They are easy-tounderstand diagrams that show how
the steps in a process fit together.

Uses of Flow charts


Estimate time
Identify who you should

involve in any decisions

How to create a flow chart


1. Identify tasks
2. Organize and document tasks
3. Test the flow chart
4. Challenge the flow chart

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