HUMAN RESOURCE
MANAGEMENT
GARY DESSLER
CHAPTER 3
HRM Strategy and Analysis
After studying this chapter, you should be able to:
1. Outline the steps in the strategic management
process.
2. Explain and give examples of each type of
companywide and competitive strategy.
3. Explain what a strategy-oriented human
resource management system is and why it is
important.
4. Illustrate and explain each of the seven steps
in the HR Scorecard approach to creating
human resource management systems.
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The Strategic Management Process
Strategic Management
The process of
identifying and executing the
organizations mission by matching its capabilities
with the demands of its environment.
Strategy
A chosen course of action.
Strategic Plan
How an organization intends to balance its internal
strengths and weaknesses with its external
opportunities and threats to maintain a competitive
advantage over the long-term.
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Business Vision and Mission
Vision
A general statement of an organizations intended
direction that evokes
organization members.
emotional
feelings
in
Mission
Spells out who the company is, what it does, and
where its headed.
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Types of Strategies
Corporate-Level
Strategies
Diversification
Strategy
Vertical
Integration
Strategy
Consolidation
Strategy
Geographic
Expansion
Strategy
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Types of Strategies (contd)
Business-Level/
Competitive
Strategies
Cost Leadership
Differentiation
Focus/Niche
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Achieving Strategic Fit
The Fit Point of View (Porter)
All of the firms activities must be tailored to or fit
the chosen strategy such that the firms functional
strategies support its corporate and competitive
strategies.
Leveraging (Hamel and Prahalad)
Stretch in leveraging resourcessupplementing
what you have and doing more with what you have
can be more important than just fitting the strategic
plan to current resources.
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Strategic Human Resource Management
Strategic Human Resource Management
The linking of HRM with strategic goals and
objectives in order to improve business performance
and develop organizational cultures that foster
innovation and flexibility.
Involves
formulating and executing HR systems
HR policies and activitiesthat produce the
employee competencies and behaviors that the
company needs to achieve its strategic aims.
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Strategic Human Resource Challenges
Basic Strategic
Challenges
Corporate
productivity and
performance
improvement
efforts
Expanded role of
employees in the
organizations
performance
efforts
Increased HR
team involvement
in design of
strategic plans
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Human Resource Managements
Strategic Roles
Strategic
Planning
Roles
Strategy
Execution
Role
Strategy
Formulation
Role
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Creating the Strategic Human Resource
Management System
Components of a
Strategic HRM System
Human Resource
Professionals
Human Resource
Policies and
Practices
Employee
Behaviors and
Competencies
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KEY TERMS
strategic plan
strategic management
vision
mission
SWOT analysis
strategy
strategic control
competitive advantage
leveraging
strategic human resource management
HR Scorecard
metrics
value chain analysis
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Creating an HR Scorecard
The 10-Step HR Scorecard Process
1
Define the business strategy
Identify required HR policies
and activities
Outline value chain activities
Create HR Scorecard
Outline a strategy map
Choose HR Scorecard
measures
Identify strategically required
outcomes
Summarize Scorecard
measures on digital dashboard
Identify required workforce
competencies and behaviors
10
Monitor, predict, evaluate
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