PREPARED BY:
NOR ZULIATUL AKMA BINTI
MOHAMAD
NUR FATIHAH BINTI HALIM
RUZANNA BINTI ABAS
SITI AISAH BT HAMID
Sometimes you need to say no when
someone makes a suggestion, offers
something or asks you to do something for
them.
Examples:
◦ Would you like to see a film tonight?
I'm afraid I can't go out tonight. I've got a test
tomorrow.
◦ Why don't we have some Chinese food?
Sorry, but I don't particularly like Chinese food.
Sometimes, things happen that we would like
explained and we must demand explanations.
For example, if you have just bought a new
computer and there is a problem, but the
shop assistant says that the guaranty does
not cover the problem.
Examples:
◦ Can you tell me why...
◦ I don't understand why...
◦ Can you explain why..
◦ Why is it that...
◦ How come...
Examples:
◦ He could be in the garden.
◦ It looks like a miniature motor.
◦ Perhaps he needs some time off work.
◦ Maybe they want to come and visit this summer.
◦ It's difficult to say, but I'd guess that it's used for
cleaning house.
◦ I'm not really sure, but I think they enjoy hiking in
the mountains.
Examples:
◦ We'd love to stay for dinner, but we have got to get
going.
◦ Getting a good job is hard work, however, most
people eventually find one with patience.
◦ There were a number of people who came,
although the hotels were not equipped to handle
them all.
Examples:
◦ I don't think you should work so hard.
◦ If I were in your position, I'd work less.
◦ If I were in your shoes, I'd work less.
◦ You shouldn't work so hard.
Expressing another opinion.
Examples:
◦ I wouldn't do that. I would...
◦ But if we...
◦ I'm afraid I have to disagree with you.
◦ Don't get me wrong, ...
◦ Even so, if...
◦ Very true, but..
Examples:
◦ Don't push so hard on that toy, or you might / will
break it!
◦ Watch out! Be careful!
◦ Work hard otherwise you'll fail your exam.
It's important to remember that a direct
complaint or criticism in English can sound
rude or aggressive. It's best to mention a
problem in an indirect manner.
Examples:
◦ I'm sorry to have to say this but...
◦ I'm sorry to bother you, but...
◦ There may have been a misunderstanding about...
Examples:
◦ Could you tell me...?
◦ Do you know...?
◦ Do you happen to know...?
◦ I'd like to know...
◦ Could you find out...?
◦ I'm interested in...
◦ I'm looking for..
◦ I'm calling to find out...
◦ I'm calling about...
Examples:
◦ Why don't you go to the movies tonight?
◦ We could visit New York while we're there.
◦ Let's go to the travel agent's this afternoon to book
our ticket.
◦ What about asking your brother for help?
◦ How about going to Hawaii for your vacation?
◦ I suggest we take all the factors into consideration
before we decide.
Examples:
◦ May I help you?
◦ Can I help you?
◦ Are you looking for something?
◦ Would you like some help?
◦ Do you need some help?
◦ What can I do for you today?
Examples:
◦ There are about 600 people working in this
company.
◦ There are approximately 600 people working in
this company.
◦ There are a large number of students interested
in taking his course.
◦ Management predicts up to 50% growth for the
coming year.
◦ I'm not really sure, but I think they enjoy hiking in
the mountains.
[Link]
_the_English_language
8.51 pm,06 jan 2010-01-06
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9.09 pm, 06 jan 2010