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Engaging Audiences for Social Movements

The document provides tips for building social movements and engaging audiences digitally in 20 points. Some key tips include having a clear goal, giving up control of the message while still winning, doing what you do best, becoming relevant to people's everyday lives, manufacturing success through viral loops, working with popular parties and celebrities, being flexible, and throwing enough options while maintaining professionalism. The final point questions how real a social movement can be for a product like Xbox.

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0% found this document useful (0 votes)
3 views44 pages

Engaging Audiences for Social Movements

The document provides tips for building social movements and engaging audiences digitally in 20 points. Some key tips include having a clear goal, giving up control of the message while still winning, doing what you do best, becoming relevant to people's everyday lives, manufacturing success through viral loops, working with popular parties and celebrities, being flexible, and throwing enough options while maintaining professionalism. The final point questions how real a social movement can be for a product like Xbox.

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api-26178768
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© Attribution Non-Commercial (BY-NC)
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Download as PPTX, PDF, TXT or read online on Scribd

 FOR MULTI TASKING AUDIENCES…

So a chart run down….


Xbox
Building a social movement
around Xbox and ‘Project Natal’
Chris Ward
1GOAL (World Cup 2010 legacy)
Comic Relief
London 2012 (legacy)
Coffice
My experience comes from ‘discovering’ Friends Reunited
Britain: The Giving Nation
The 2009 Red Nose Day Digital
Campaign...

Oversaw broadcast, print & digital output of Red Nose Day 09


Now Global Digital Comms Director of World Cup 2010 legacy
a one-day summit focusing on the
most effective ways to engage,
inspire and motivate consumers to
gather around our product and
brand in the digital age

Boring….?
 HOW TO BE NUMBER 1 – A TOP 20

So a chart run down….


BEFORE YOU DO ANYTHING


 REMEMBER

Before you even launch…


HAVE A BLOODY GOAL

 Know what you want to achieve:



• Raise money?
• Get 30m supporters?
• Get people to join?

• One thing and very simple

28
 REALTIME IS THE NEW PRIMETIME

27
 GIVE UP CONTROL..AND STILL WIN

Don’t try to moderate what people think of you.. 26


 PEOPLE DON’T REALLY CARE ABOUT YOUR
PRODUCT(OR YOUR GREAT IDEAS)

 THE GRAPH OF ENGAGEMENT FOR THE MOST


 SUCCESSFUL FUNDRAISING EVENT IN UK HISTORY…

They care for the same time it takes to pass a car crash…
(A reverse long tail) don’t start too early

25
SO, TELL THEM A MILLION TIMES

 They will only hear it once – but when they do –


they will see it everywhere

 if they are not interested they are deaf to it so keep


telling them.

 They will only hear it if they are interested and then


they will love hearing about it as it is reinforcing the fact
that they are right to be interested – then they will tell
everyone they know…


24
DO WHAT YOU DO BEST

• And nothing else (link to the rest)


• Only write something if you can imagine someone


retweeting or linking.


23
THE REAL WORLD IS STILL THE BIG DRIVER.

• PR

• Old media: TV, Radio, newspapers, telephone


22

 BEFORE YOU LAUNCH


 (or relaunch)


 READ

Two great books…

21

 BECOME A COFFICE WORKER



he best working environment, enabling you to be in tune with your consumers….(with good c

20
 RUN A GREAT CAMPAIGN BEFORE ANYONE
 KNOWS IF YOUR PRODUCT IS ANY GOOD

Run a campaign based on the ‘anticipation’ of your release…that reverse longtail is importa
19
 IF THE PRODUCT IS NO GOOD
 CHANGE JOBS…OR SIDES

have to have a great product: Obama, Friends Reunited, Facebook, Twitter etc – all great pr
18
 Get yourself a great villain

Bush, Cowell, Poverty

17

 BE RELEVANT

Use facts that are relevant to peoples everyday lives…

16


 GO – FOR LAUNCH

 MANUFACTURE SUCCESS

Create a viral loop (or at least read the book and give it a go)

15

 GET SOMEONE BETTER THAN YOU
 TO DO YOUR JOB

You need to be in the inner circle to really achieve success

14

 TWEET

Followers of new tech in comms are the best sheep to follow you..

13

 ENABLE JOURNALISTS TO SHOW OFF

With FR we enabled journalists to show off to their old school friends…

12


Go Go Go – something live every day


• 1DAY for 1GOAL


• 42 Red Nose Days….



• Momentum!
11
GO TO THE PUBLIC

 - THEY WON’T BE BOTHERED TO COME TO YOU



Engage fully with consumers where they first come across you – don’t expect them to ‘click-

10
 Work with people already
 doing what you want to do

parties to get their ‘fans’ to ‘JOIN THEM’ in supporting you (not click through…) Obama was

9
RIP SOMEONE OFF

GET SOMEONE TO RIP YOU OFF


8

• LOVE CELEBS (EVERYONE ELSE DOES)



Putting Moyles on our FB page (instead of logo) doubled traffic…


7

 SHARE

od enough for you to use – let all your supporters use it also – videos & photos via creative c

6

 BE BORING

Make sure everything works on every platform at every speed…


5

 BE FLEXIBLE

Must be able to amend your approach or direction quickly


if demand calls for it…

4

 BE REAL

Have to have ‘real’ stories / examples (ideally in real time) for people to genuinely relate to

3

 THROW ENOUGH MUD…



know what ‘IS’ going to work – so you have to try everything – but you can do it professional
2
 Brief for final slide:



 From: Graeme Boyd
 Finally, can you wrap up with a pithy one-
slider that pulls out what you feel are the key
points/point? It could just be a statement, ie how
would you sum up what you’ve learned about
activating social movements over the past few
years to a taxi driver just before you jump out of
the cab? Maybe stick it before the child labour
slide (which is awesome)?
 Pity one liner

 “Have you got an hour….?”






 USE CHILD LABOUR…



They don’t know any different (you do!).


And they are good at PowerPoint…

1
FINAL THOUGHT

Xbox
Building a social movement
around Xbox and ‘Project Natal’
 SOCIAL MOVEMENT



How ‘real’ can an Xbox social movement be?


 The slides again

Common questions

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Before launching a marketing campaign, it is essential to have a clear goal, such as raising money or gaining supporters . Understanding the importance of real-time engagement as opposed to traditional primetime is crucial . Furthermore, it's recommended to run a campaign based on anticipation, highlighting the value of the reverse long tail effect . Preparation should also include being able to adapt quickly according to demand, emphasizing the need for flexibility . Lastly, conducting a campaign that can produce viral engagement and utilizing influential figures to extend reach are key factors .

The 'reverse long tail' concept involves generating anticipation before the release of a product, building momentum that can attract substantial engagement initially. This anticipation can create a viral effect, keeping potential customers engaged and interested from the outset . By focusing on building this anticipation, a campaign can harness the initial surge of interest and leverage it for broader, sustained engagement .

Using a well-known figure like Chris Moyles can significantly boost campaign visibility and credibility, as their established fan base can translate into increased traffic and engagement . Incorporating celebrities into marketing efforts taps into their influence, providing social proof and potentially converting their followers into supporters of the campaign or brand . This strategy can enhance campaign legitimacy and broaden reach.

Continuous engagement, such as having live content daily, keeps the audience consistently connected and invested in the campaign . It sustains interest over time, preventing the campaign from losing momentum and becoming stale. By providing regular updates or interactive elements, it maintains relevancy and encourages ongoing conversation around the campaign, which can lead to sustained awareness and active participation from the target audience .

'Relevance to everyday lives' ensures that a marketing campaign aligns with the audience's daily experiences, making the message more relatable and compelling . When a campaign uses facts and narratives that resonate with the target audience's realities, it enhances engagement and the likelihood of message retention, leading to more effective communication and persuasion . This approach can facilitate a deeper connection with the audience, increasing the campaign's potential impact.

Having a 'bloody goal' means clearly defining what the campaign aims to achieve before launching, be it raising money, gaining supporters, or encouraging participation . This focus provides direction and purpose, ensuring all actions are aligned and measurable. It simplifies decision-making and resource allocation, as every strategy employed should contribute directly to achieving this primary goal .

Focusing on real stories and examples adds authenticity and relatability to marketing efforts . It allows consumers to see tangible applications and outcomes of the product or campaign, making it more credible and engaging. Real stories also help in establishing an emotional connection, prompting consumers to invest interest and potentially share these stories further, enhancing the campaign's reach and impact .

Engaging fully with consumers at the point of initial contact strengthens the impression and increases the likelihood of retention and conversion . This approach takes advantage of the curiosity and interest from first encounters, making it critical to provide an engaging and informative experience immediately. Failing to do so risks losing potential advocates who may not return if initial interactions are passive or uninspiring .

Real-world media, such as TV and radio, still holds significant power due to its broad reach and established credibility . These platforms can amplify a campaign's message quickly to a wide audience. In a world oversaturated with digital content, traditional media can cut through the noise and reach demographics who may be less engaged online, creating a complementary relationship between digital and real-world strategies .

Allowing consumer-driven content is important because it empowers users to engage with the brand on their terms, fostering authentic interactions and shared ownership of the brand narrative . By giving up control, brands can still win by leveraging the organic spread of information among consumers, who often trust peer recommendations more than traditional advertising . This strategy can amplify reach and credibility as consumers feel more involved and invested in the brand.

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