SMIC WAVE:
My Attitude,
My Choice
Work Attitude and Values
Enhancement Program (WAVE)
GROUNDRULES
Be here now. Stay focused.
Cell phones on silent mode.
Breaks will be provided: 3 Cs
When in doubt, ask.
Aspire for quality results.
Be open.
BE CHILDLIKE!
6 As of Learning
Attitude
Adaptation
Application
Attendance Punctuality!!!
Active Involvement
Aha!
Getting To Know Each Other
Name / Company / Department / Job
What do you hope to learn or gain?
Desired Outcomes for Today
Understand the SELF by understanding the interplay of values,
attitudes and behaviors
Align manifested behaviors along values
Manage Value Conflicts
Develop new habits
THE ICEBERG
ONLY 10% OF ANY ICEBERG IS VISIBLE.
THE REMAINING 90% IS BELOW SEA LEVEL.
KNOWLEDGE & SKILLS
ATTITUDE
THE ICEBERG
KNOWN
TO OTHERS
KNOWLEDGE
&
SKILLS
UNKNOWN
TO OTHERS
ATTITUDE
SEA LEVEL
THE ICEBERG
KNOWN
TO OTHERS
BEHAVIOR
SEA LEVEL
UNKNOWN
TO OTHERS
VALUES STANDARDS JUDGMENTS
ATTITUDE
MOTIVES ETHICS - BELIEFS
ATTITUDES
- Evaluative statements (either
favorable or unfavorable)
concerning objects, people, or
events.
- Reflect how one feels about
something.
Example: I like my job.
Attitudes
A mental disposition regarding a certain object,
person or situation a state of mind.
Attitudes reflect a tendency to classify objects and
events and to react to them with some consistency. It
could be negative, neutral or positive attitude
Attitudes are not directly observable but rather are
inferred from the responses a person makes.
Thus, investigators depend heavily on behavioral
indicators of attitudeswhat people say, how they
respond to questions, or physiological signs
Five Factors of Attitude
Five Factors of Attitude
Five Factors of Attitude
Paradigm
The Components Of Attitudes
The Components Of Attitudes
Cognitive = Evaluation
My superior gave a promotion to a
coworker who deserved it less than
me. My supervisor is unfair.
Affective = Feeling
I dislike my supervisor!
Behavioral = Action
Im looking for other work; Ive
complained about my supervisor to
anyone who would listen.
Negative attitude
toward supervisor
How Attitudes Form
Attitudes are formed through
experiences
Parents have an initial impact in
attitude formation
A person of authority could be
influential
The process of interaction between
individuals and groups of people is
called SOCIALISATION role
modelling
How Attitudes Form
1. Directly (stronger)
2. Vicariously
Important Attitudes Related to Organization
1. Job Involvement
Job Satisfaction
2. Organizational Commitment
Important Attitudes Related to Organization
1. Job Involvement
- extent to which an individual
is personally involved with his/
her job
2. Job Satisfaction
- extent to which a person feels
positively or negatively about
various aspects of his/ her work
Important Attitudes Related to Organization
3. Organizational
Commitment
- extent to which an
individual identifies with
an organization and its
goals
My Current Work Place
Name 5 things about your workplace that bother you or disturb you
Example: I live all the way in QC and work at the southern end of
EDSA.
I do all the tasks and functions in my department. I am a
one-woman team.
The Environment
Ouch!
Negative Work
Environment
YOU
Beware the Bullets!
Past Experiences
Negative Work Environment
- Dog eat dog . . . everyone fighting to get ahead
- No one appreciates your contributions
- Too much work . . . not enough help
- Deadlines are unrealistic
- Longer hours . . . additional work
- Budget Constraints
- Competition is eating us alive
- Poor management / direction
- Job insecurity
Other Peoples
Behavior
Bulldozers
Complainers
Patronizers
Whiners
Snipers
Clams
Sluffers
Gossips
Negatives
Backstabbers
Walking Wounded
Brown Nosers
Controllers
Exploders
Changing Environment
The only person who always
likes change is a wet baby
Challenges our paradigms
Alters the way we think
Makes life more difficult for a while
Causes stress
Is an on-going fact of life
Past Experiences
Ouch!
Ouch!
Ouch!
Ouch!
Ouch!
Ouch!
Ouch!
Ouch!
Ouch!
Negative World View
Media Frenzy
A recent Statistic:
Crime down 20% in America; reporting up 600%,
Look at what you are looking at !!!
Determinism Theory
GENETIC:
My Grandparents did it to me. (Inherited traits)
PSYCHIC:
My Parents did it to me. (Upbringing)
ENVIRONMENTAL:
My Spouse, my Boss, the Company, the
Economy, etc.. is doing this to me. (Surroundings)
Lifes Little Question
Are some people just born positive
thinkers
. . . or is it their CHOICE?
Choose the Right Luggage
The Problem With Dodging Bullets
Youre going to get hit!
Choice #2
Wear Bulletproof Armor
Bulletproof Armor
Comes from SELF CHANGE
Putting on the Armor
How to Change Your Attitude
ATTITUDE
Changes happen
personally
from the
INSIDE OUT!
ATTITUDE
Choose Your Behavior
REACTIVE
Stimulus
Response
Choose Your Behavior
RESPONSE - ABLE / PROACTIVE
Stimulus
PAUSE
Choose my
Response
Principles
Values
Response
Proactive
Values Identification and Clarification
Terminal Values
Instrumental Values
Value Conflicts
Intrapersonal Value Conflict
Interpersonal Value Conflict
Individual-Organizational
Value Conflict
6-49
Cognitive Dissonance
Psychological discomfort
experienced when
values/beliefs and
behavior are inconsistent
6-50
Reducing Cognitive Dissonance
Change your attitude and/or behavior
Belittle the importance of the inconsistent
behavior
Find consonant elements that outweigh
dissonant ones
My Workplace Challenges
So . . . Accept Responsibility
I am responsible . . .
. . . for who I am
. . . for what I have
. . . for what I do
Take Control
YOU
ATTITUDE
FROM THE INSIDE . . . OUT!
Motivation is a Journey, not a
Destination
Everything begins with a thought
What you think determines who you are
Who you are determines what you do
What you do often, becomes a habit
Habits determine your lifestyle
Lifestyle determines your destiny
Your destiny determines your legacy.