CONTROLLING
DEFINITION: THE PROCESS OF ENSURING THAT ACTUAL ACTIVITIES CONFORM TO PLANNED ACTIVITIES
STEPS in the CONTROL PROCESS
ESTABLISH STANDARDS AND METHODS FOR MEASURING PERFORMANCE
MEASURE PERFORMANCE
DOES PERFORMANCE MATCH THE STANDARDS?
NO
TAKE CORRECTIVE ACTION
YES
RELATED CONCEPT: MANAGEMENT BY EXCEPTION
DO NOTHING
TYPES OF CONTROL METHODS
Pre-Action Controls: A control method ensuring that human, material, and financial resources have been budgeted. Post-Action Controls: A control method for measuring the result of a completed activity. Steering Controls: A control method designed to detect deviations from some standard goal and to permit corrective measures. Yes/No or Screening Controls: A control method for screening procedures that must be followed or conditions that must be met before operations continue.
TYPES OF CONTROL
Steering Controls Yes/No Controls Information Corrective Action
INPUTS
PROCESS
OUTPUTS
Pre-action Controls
Post-action Controls
BUDGETARY CONTROL
Budgets are the most widely used means for planning and controlling activities at every level of the organization. Budgets are stated in monetary terms, which are easily used as a common denominator for a wide variety of organizational activities, such as hiring and training personnel, purchasing equipment, manufacturing, advertising, and selling. The monetary aspect of budgets means that they can directly convey information on a key organizational resource (capital) and on a key organizational goal (profit). Budgets establish clear and unambiguous standards of performance for a set time period, usually a year. At stated intervals during that time period, actual performance will be compared directly with the budget. Frequently, deviations can quickly be detected and acted upon.
TOP-DOWN and BOTTOM-UP
What Top-Down Budgeting Incorporates Best? Economic industry projections Company planning parameters Corporate goals Overall resource availability What Bottom-Up Budgeting Incorporates Best? Operational plans Information on competition, products, and markets Alternative courses of action Specific resource requirements
THE MASTER BUDGET
STARTS WITH LONG-RANGE FORECAST
ENDING INVENTORY BUDGET
SALES BUDGET
LONG-RANGE SALES FORECAST
PRODUCTION BUDGET
SELLING & ADM. EXPENSE BUDGET
DIRECT MATERIALS BUDGET
DIRECT LABOR BUDGET
OVERHEAD BUDGET
CASH BUDGET
CAPITAL EXPENDITURE S BUDGET
BUDGETED INCOME STATEMENT
BUDGETED BALANCE SHEET
BUDGETED CASH FLOW STATEMENT