Chapter 8
Making Decision In Business Ethics
What is mean by decision making?
Reaching at conclusion Finding the solution based on facts and figure, So decision making is based on Facts & Figure.
What is mean by Ethical Decision Making?
Maintaining the moral principle and providing benefits to each and every party involved in decision making.
Ethical Decision should be good, practical, and stand moral test.
Ethical Decision Making Steps for manager Study Many solution Check past cases Final solution
Decision Process In competitive pressure
Market adopt the unethical practices in competitive pressure as competition demands cut the head to go ahead. Competitive pressure makes to take decision considering only short term goals so decision making process is limited to collecting the competitor data finding the opportunity or creating it.
Structure Of Ethical Decision Making
Identify the problem Generate the alternate solution Evaluate alternatives using cost- benefit relation Select the solution Implement the solution Impact of SEZ on the farmer and their land.
Guidelines for manager for ethical decision making
Understand Individual code of conduct Understand Industrial code of conduct Collect the facts
Problems in ethical decision making
Globalization Goal Congruence Financial burdens Competitive pressure
Individual Effect on decision making
Individual:- A Person Each person have its own personality based on Moral values Belief Way of thinking Knowledge Ability of handling the pressure Each of above characteristic affect the decision making process
Moral Values:A judgment about right & Wrong Taking bribe Belief:Pray to the god is based on belief of individual Way of thinking:A glass contain half amount of water Positive way of thinking & Negative of thinking Knowledge:A person with experience and without experience Ability of handling the pressure Success or Suicide
Situational Effect on decision making
Organization surrounded by external and internal environment. A situation affect the decision making process Example:Growth of Business Delineation of Business These are two different situation and in each situation we will find different decision making process.
Nokia makes the decision to introduce the mobile phones of lower rate in Indian market Based on season or festival price of product goes up or down ManMohan Sing analyzed the situation in 1991 and take the decision to introduce LPG policy
Model For Ethical Decision Making
1. Clarify 2. Evaluate
3. Decide 4. Implement 5. Monitor and modify
Model For Ethical Decision Making
Clarify. Determine precisely what must be decided. Evaluate. Distinguish solid facts from beliefs, desires, theories, suppositions, unsupported conclusions, opinions, and rationalizations. With regard to each alternative, carefully consider the benefits, burdens and risks to each stakeholder. Decide. Make a judgment about what is not true and what consequences are most likely to occur. Evaluate the viable alternatives according to personal conscience. Implement. Develop a plan of how to implement the decision. Maximize the benefits and minimize the costs and risks Monitor and modify. Monitor the effects of decisions. Be prepared and willing to revise a plan, or take a different course of action.