Influence of Trainer Characteristics on the performance of Employees in Training
Training & Development
TRAINING
If you think education is expensive, try ignorance. Derek Bok
Change before you have to. Jack Welch No matter how good you get you can always get better and thats the exciting part. Tiger Woods
WHAT ARE THE COMPONENTS OF TRAINING??
Trainer
Trainee
Organization
WHY IS IT NEEDED??
Training and development are integrated elements of corporate human strategy
The four pillars of this strategy:
entry-level recruitment of the best and the brightest; training for skill building; career broadening to develop versatility and to help nurture future leaders; and providing a positive work environment that helps to win the commitment of career employees
PRINCIPLES OF TRAINING
Training can be handled as an event sponsored by a unit, district, or council, and often involves training teams with several members
Training includes teaching, coaching, critiquing, and mentoring, and most trainers perform all (or at least some) of these tasks.
Training can be handled as a one-on-one activity or as self-instruction, depending upon particular circumstances.
Not everyone is cut-out to be a trainer. A good trainer has specific skills and qualities that distinguish them from others.
As trainers we should all be committed to continuous improvement.
EMERGING TRAINER ROLE
Constantly being in touch with employees and work processes and be aware of their skill needs.
Knowing more and more about peoples learning styles.
Guiding executives in establishing strategic directions for the organization.
Training line managers how to train.
Facilitating process improvement and/or teaching line managers how to do it.
Acquiring in-depth knowledge of the organization and its mission/goals.
EMERGING TRAINER ROLE
Knowing information technology and explore the use of electronic training opportunities
Facilitate problemsolving teams.
Help trainees to think over their jobs.
Entrench training as an integral activity in the organization
Help managers to think through performance and solve them either through training or otherwise.
New Skill Requirements
PRIMARY RESEARCH
Tool- Questionnaire
Sample Size-35
RELATIONSHIP OF TRAINER AND TRAINEE
Trainer
Good performance
Trainee
SECTION I
FOR YOU AS A TRAINEE, WHAT IS THE LEVEL OF IMPORTANCE OF THE BELOW TABULATED PARAMETERS OF A TRAINER,
very imp 27 imp not imp
17 15 13 12 10 13 12
7
5 3
Know their subject Are non-judgmental matter
Are lively enthusiastic & original
Use a variety vocal qualities
23
very imp
imp
not imp
22
16 14 12 9 7 5 10 9
8 5
Illustrate their points
Understand Group Dynamics
Are inclusive
Make their remarks clear & easy to remember
SECTION II
DOES IT IMPACTS YOUR TRAINING IF THE TRAINER
Trainer is not flexible
no 32%
Trainer is not open to new ideas
no 24%
yes 68%
yes 76%
Trainer is hasty
no 38% yes 62%
DOES IT IMPACTS YOUR TRAINING IF THE TRAINER
Trainer is not receptive to feed back
no 21%
Trainer is stern
0% no 13% yes 79%
0%
yes 87%
SECTION III
5 IMPORTANT CHARACTERISTICS OF A TRAINER
25 22 20 20
18
15 10 8 7 16 14 11 9 6 6 11
15
10 5
2
0
THE ULTIMATE TRAINERS FEEDBACK ANALYSIS
Primary Research
Tool- Questionnaire
Sample Size-47
PARAMETERS
BODY LANGUAGE
VISUAL AIDS
DELIVERY
AUDIENCE PARTICIPATION
TECHNICAL COMPTENCE
DELIVERY
32 29 29 30 24
27
23 18 16 13 10 11 7 8 6 2 Q1 Q2 Q3 Q4 Q5 Q6 Q7 15 15
BODY LANGUAGE 35
33
30
6 6
11 6
Q1
Q2
Q3
AUDIENCE PARTICIPATION
31 27 21 22 20 22 29
15 9 7 4 5 5 4 Q1 14
Q2
Q3
Q4
Q5
VISUAL AIDS
30 27 31 30
28
19 14
15
13
16
17
11 8 6 9
4
1 Q1 Q2 Q3 Q4
Q5
Q6
TECHNICAL COMPETENCE 27
25
21 18 19 24
28
14
5 2 Q1 3 2 Q3 Q4
Q2
Conclusion
TRAINERS REQUIRE TRAINING TOO. NO ONES PERFECT !!!