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ISO 9001:2008 Quality Management Guide

This document outlines an organization's quality management system and quality policy. The quality policy commits the organization to providing quality products and reliable services to customers while maintaining a safe work environment. It provides a framework for setting quality objectives and continual improvement. The quality policy is communicated throughout the organization and reviewed regularly by management to ensure its ongoing relevance.

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Izatul Nadia
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0% found this document useful (0 votes)
9 views40 pages

ISO 9001:2008 Quality Management Guide

This document outlines an organization's quality management system and quality policy. The quality policy commits the organization to providing quality products and reliable services to customers while maintaining a safe work environment. It provides a framework for setting quality objectives and continual improvement. The quality policy is communicated throughout the organization and reviewed regularly by management to ensure its ongoing relevance.

Uploaded by

Izatul Nadia
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

A Management System to direct and control an organization with regard to quality

ISO 9001:2008 Standard Section 1: Scope Talks about the standard and how it applies to organisations Section 2: Normative Reference References another document that should be used along with the standard, ISO 9000:2008, Quality Management Systems-Fundamentals and Vocabulary Section 3: Terms and Definitions Gives a few new definitions Section 4: General Requirements Gives requirements for the overall Quality Management System Section 5: Management Responsibility Gives requirements for Management and their role in the Quality Management System Section 6: Resource Management Gives requirements for resources including personnel, training, the facility and work environment Section 7: Product Realization Gives requirements for the production of the product or service, including things like planning, customer related processes, design, purchasing and process control Section 8: Measurement, Analysis and Improvement Gives requirements on monitoring processes and improving those processes

div.Doc415TableInset2 { position: relative; left: 2; } Quality Policy


Document Issued by: Add Name Here Document Approved by: Here Document Approved by: Here Add Title Here Add Title Add Title [Link] 5.1. The Quality Policy states Your Organization commitments and aspirations to provide customers and consumers quality products and reliable services.

Add Name Here Add Name Here

Date in Effect:
[Link]

January 1, 2009

Rev.: A

1.1. To state Your Organizations commitments and aspirations in regard to product performance-integrity and 5.2. Based on the above commitments and aspirations reliability of service in a sound a safe environment. Your Organization developed a formalized quality management system to assure that the quality of the [Link] products we manufacture, and services we provide to our external customers meet and/or exceed their expectations 2.1. ADD QUALITY POLICY HERE in a safe and environmentally conscious manner. [Link], Responsibilities, and Authority 5.3. The Quality Policy provides a framework for establishing specific quality objectives and provides 3.1. Top management established the Quality Policy and direction for the continual improvement effort. the President approved it on Type Date Here. 5.4. Your Organization posted the Quality Policy 3.2. The President and Top Management may decide to throughout the organization in English and change the Quality Policy only when the organization Spanish. General orientation training explains and attains the goals and aspirations expressed or they are no discusses the Quality Policy meaning to new employees. longer relevant or sufficient. 5.5. Your Organization communicates the Quality Policy [Link] to customers, consumers, suppliers and other interested parties. The organization displays the Quality Policy in the 4.1. This document addresses clause 5.3 Quality Policy. reception area of the organization. 5.6. Top management reviews the Quality Policy on a quarterly basis to ensure its continual relevance and suitability. [Link] and Records 6.1. Management Review Meeting Minutes

[Link] of Revisions Rev# Effective Date Description A January 1, 2007

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