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1 2
3 4
1
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5 6
7 8
2
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9 10
11 12
3
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13 14
15 16
4
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17 18
19 20
5
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21 22
23 24
6
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25 26
27 28
7
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29 30
31 32
8
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33 34
35 36
9
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Example 2
Example 1 A certain product has been statistically controlled at a
The following are the mean and range values of 4 process average of 46 and a standard deviation of
subgroups of readings. 1.0. The product is currently being sold to 2
X = 10.2, 12.1, 10.8 and 10.9 customers; customer A has established a spec of 48
+/- 4.0 and customer B spec 46 +/- 4.0.
R = 1.1, 1.3, 0.9 and 0.8
a) Based on the above, what percent of the product
The specification limits for the components are 10.7 +/-
will not meet spec set up by customer A and B?
0.2
b) If the process target is made to shift to 47. At this
1. Establish the control limits for mean and range
suggestion, what percent will not meet spec from
chart and plot the chart
both customers?
2. Find the process capability
c) Do you think the shift to the process target is
3. Will the product meet its specifications? desirable?
37 38
10