Part – A

Unit – 1 : Communication Skills

Q.1. Communication word comes from which word and what is means?
Ans.: Communication word comes from the Latin word ‘Communicare’ which means ‘To
share’.
Session 1: Introduction to Communication
A. Multiple choice questions.
1. What is the purpose of communication?
(a) Inform (tell someone about something)
(b) Influence (get someone to do something you want)
(c) Share thoughts, ideas, feelings (d) All of the above
2. Which of the following methods are used to receive information from the sender through a
letter?
(a) Listening (b) Speaking (c) Reading (d) Writing
3. How do you receive information on phone?
(a) Listening (b) Speaking (c) Reading (d) Writing
B. Match the columns
Column A: Communication Barriers Column B: Examples
1. Language (c) A. Trying to read a book when somebody else is watching TV in
the same room.
2. Emotional (d) B. In some cultures, wearing shoes and walking inside the
kitchen is considered rude and disrespectful.
3. Environmental (a) C. Talking in Hindi when others know only Tamil.
4. Cultural (b) D. Parent is not talking to the child.

C. Short answer question

1. Write down the seven factors affecting perspectives in communication.
Ans.: Seven factors affecting perspectives in communication: -
(1) Language
(2) Visual Perception
(3) Past Experience
(4) Prejudice
(5) Feelings
(6) Environment
(7) Personal factor
2. Give an example of the following:
(A) Clear Communication:-
Situation:- A team member needs to know when to submit a report.
Unclear:- Send me the report.
Clear:- “Please email me the completed report by 5PM on Friday, August 22, in PDF format.”
(B) Complete Communication: - “Submit the sales report in PDF to my email by 5PM, Aug 22.”

Session 2: Verbal Communication

A. Multiple choice questions
1. Choose the correct example of oral communication.
(a) Reports (b) Newspapers (C) Face-To-Face Conversation (d) Notes
2. When we communicate verbally, we should use _______.
(a) difficult words (B) Simple Words (c) confusing words (d) abbreviations
3. Why do we send emails?
(A) To Reach On Time (b) To share documents and files
(c) To talk to each other (d) To meet each other
B. Short answer question
Q.1. Write down the different types of verbal communication. Give an example for each
type.
Ans.: There are two types of verbal Communication: -
Oral Communication:- Face-to-face conversation: When you can see the listener.
Written Communication:- Writing letters, notes, email, etc.
Q.2. What is 3P’s in public speaking.
Ans.: Prepare:- Think about your topic. Think about what your listeners need to know about
the topic. Think about the best way to make your listeners understand your topic. Write what
you plan to say.
Practice:- Practice by yourself first, talk in front of a mirror. Talk in front of your family and
friends and ask them what they think. Speak clearly, loudly and at the right speed (not very
fast nor very slow)
Perform:- Take a few deep breaths if you are feeling nervous. Think about what you have
prepared and start speaking confidently.
Session 3: Non-Verbal Communication
A. Multiple choice questions
1. Which of these is a positive (good) facial expression?
(a) Staring hard (b) Nodding while listening
(c) Wrinkled forehead (d) Looking away from the speaker
2. What does an upright (straight) body posture convey/show?
(a) Shyness (b) Fear (c) Confidence (d) Intelligence
3. Which of these is not an appropriate non-verbal communication at work?
(A) Putting Arm Around A Coworker’s Shoulder (b) Shaking hands firmly
(c) Looking at the speaker with a smile (d) Standing with an upright posture
4. When you are preparing for a presentation, you should __________________.
(a) focus on the objectives of the presentation
(b) practice your speech in front of a mirror or friend
(c) do rehearsals to time your presentation of slides (d) All of the above
B. Short answer questions
1. Give examples of any four common signs used for visual communication.
Ans.:
 Symbol Description Symbol Description
Traffic symbol Traffic Lights—Red
which for Stop; Yellow for
communicates not Wait and Green for
to blow horn Go.

Sign for ladies and Sign showing railway

gents toilet. Crossing.

Session – 4 Writing Skills: Parts of Speech

Session 5: Writing Skills: Sentences
Session 6: Pronunciation Basics
Session 7: Greetings and Introductions
Session 8: Talking about Self
Session 9: Asking Questions I
Session 10: Asking Questions II

(यह अं ेजी ामर पर आधा रत है , अं ेजी ामर पढ़े )

Unit – 2 : Self – Management Skills

Session 1: Introduction to Self-management
A. Multiple choice questions
1. Which of the following is not a self-management skill?
(a) Problem solving (b) Bargaining (c) Understanding self (d) Confidence building
2. Grooming is a term associated with
(a) time management (b) problem solving
(C) Neat and Clean Appearance (d) self-management
B. Short answer questions
1. Write a short note on the factors influencing self-management.
Ans.: Factors influencing self-management: -
1. Self – awareness – known strengths and Weaknesses.
2. Motivation – Internal drive and external rewards.
3. Goal Setting and Time Management – Planning and Prioritizing tasks.
4. Emotional control – Managing stress and feelings.
5. Support system & environment – family, friends, and surroundings.
2. List any 05 self-management skills.
Ans.: Any five self – management skill: -
1) Time Management
2) Stress Management
3) Goal Setting
4) Self – motivation
5) Adaptability
3. Draw an outline of your right hand and label each finger with different factors that influence
you in managing yourself.
Ans.:
 Session 2: Strength and Weakness Analysis
No Q/A
Session 3: Self-confidence
A. Multiple choice questions
1. What steps should one take to build confidence?
(a) Set goals in life (b) Appreciate oneself for all the achievements
(c) Always think positively (d) Talk to people who are confident
(e) All are correct
2. Which of the following is a quality of a self-confident person?
(a) Patient (b) Compassionate (c) Committed (d) Passionate
B. Short answer question
1. What are the factors that affect self-confidence?
Ans.: Factors affecting self – confidence: -
1) Past Experience
2) Family and Upbringing
3) Education and Knowledge
4) Physical Appearance and Health
5) Social Environment
6) Preparation and Practice
Session 4: Positive Thinking
A. Multiple choice questions
1. What is the best way to start our day positively?
(a) Think about all that can go wrong.
(b) Think about the difficult test you will face during the day.
(c) Think about all your accomplishment so far and feel good about it.
(d) Think about the traffic on the road and feel stressed.
2. Rahul gets feedback on his project work from his class teacher. Which of these options
demonstrates positive attitude in this situation?
(a) Rahul ignores the feedback.
(b) Rahul takes the feedback but does not use it.
 (c) Rahul tells others that the teacher is wrong.
(d) Rahul learns from the feedback and makes his project work better.
3. What can you do to get rid of negative thoughts or feelings?
(a) Meditate to calm down and feel positive.
(b) Ignore them and move on in life.
(c) Act based on the negative thoughts or feelings.
(d) Talk to a friend and share all your negative feelings.
Session 5: Personal Hygiene
A. Multiple choice questions
1. Do you think people living in hill stations can skip taking a bath for many days?
(a) No, irrespective of the climate, one should take a bath regularly.
(b) Yes, not taking bath for many days is acceptable for people staying in cold climate.
(c) Yes, if they wipe themselves with a wet cloth, then it is fine.
(d) None of the above
2. Radha wants to grow her hair and she applies a lot of hair oil. She does not wash her hair for
days and sometimes it smells bad too. What would be your suggestion to her?
(a) She can leave the oil in her hair, after all it helps her hair to grow.
(b) She can leave it on at night and wash her hair every day before leaving home.
(c) She should not apply the oil at all.
(d) She can apply the oil and pour a little water on her hair before leaving home to
reduce the smell.
B. Short answer question
1. List three things you will do for personal grooming in each of CARE, WASH and AVOID to
keep clean.
Ans.: Here’s a neat way to list them:
1. CARE
a. Trim nails regularly
b. Comb and oil hair properly
c. Brush teeth twice a day
2. WASH
a. Take a bath with soap and water
b. Wash hands before eating and after using the toilet
c. Wash clothes regularly
3. AVOID
a. Avoid wearing dirty or sweaty clothes
b. Avoid sharing combs, towels, or razors
c. Avoid biting nails or touching face with dirty hands

Session 6: Grooming
 Unit – 3 Information and Communication Skills
Session 1: Introduction to ICT
A. State whether the following statements are True or False
1. The full form of ICT is Information Commuting Technology. True
2. Live sports and news can only be shown using ICT. False
B. Short answer questions
1. Give any two uses of ICT at home.
Ans.: Two uses of ICT at home are:
Communication – Using mobile phones, video calls, and social media to stay connected with
family and friends.
Entertainment – Watching movies, playing games, or listening to music through TV, computer,
or the internet.
2. What are the emerging skills in ICT?
Ans.: Some emerging skills in ICT are:
1. Artificial Intelligence & Machine Learning
2. Data Analytics & Big Data
3. Cybersecurity
4. Cloud Computing
5. Internet of Things (IoT)
6. Blockchain Technology
7. Virtual & Augmented Reality
3. What are the key skills one should possess to use ICT?
Ans.: Key skills to use ICT are:
1. Basic Computer Skills – operating system, files, folders.
2. Typing & Word Processing – using MS Word, Writer etc.
3. Internet & Email – browsing, searching, communication.
4. Digital Communication – video calls, chat apps, social media.
5. Data Handling – spreadsheets, databases, presentations.
6. Cyber Safety – using strong passwords, avoiding scams.
 Session 2: ICT Tools: Smartphones and Tablets — I
Q. Write any two differences between a smartphone and a tablet.

Feature Smartphone Tablet

Smaller (typically 4-7 inches). Larger (typically 7-13+ inches). Designed for
Designed for one-handed use and two-handed use and a larger screen
Size portability. experience.

Highly portable; easily fits in a Less portable; usually requires a bag or

Portability pocket. sleeve.

Primary Primarily for communication (calls, Primarily for media consumption (videos,
Function texts) and quick, on-the-go tasks. reading, gaming) and productivity.

All smartphones have built-in cellular Most tablets are data-only (Wi-Fi or cellular
Calling calling capabilities. data) and do not have calling features.

Battery Generally has a smaller battery to Often has a larger battery to support longer
Life maintain its compact size. media consumption and use.

Session 3: ICT Tools: Smartphones and Tablets — II

A. Multiple choice questions
1. What is a short-range wireless communication technology called?
(a) Wi-Fi (b) Internet (c) Bluetooth (d) PS
2. Which part of the home screen is visible on all pages?
(a) Status bar (b) Main icon area (c) Dock (d) Clock
3. What does GPS stand for?
(a) Global Positioning System (b) Global Payment System
(c) Global Program System (d) Global Pointing System
 Session 4: Parts of a Computer and Peripherals
A. Multiple choice questions
1. Which of the following units make up the CPU? Choose and tick all the correct options.
(a) Processing Unit (b) Input Unit (c) Memory Unit (d) Control Unit (e)
Output Unit
2. Which of the following are names of ports in a computer? Choose and tick all the correct
options.
(a) HDMI (b) Input (c) VGA (d) USB (e) Ethernet
3. There is a talent contest in your town. For participating in the audition, you have to send a
recording of a song.
What would you connect to your computer to record your song?
(a) Keyboard (b) Microphone (c) Scanner (d) Mouse

B. Short answer questions

Write the purpose of the I/O devices
Input/Output device Purpose
Mic/microphone Recording audio
Scanner Scanning documents
Camera Recording video or capturing photo
Barcode Reader For scanning bar codes
Printer To print documents
Speaker To provide audio output.

Session 5: Basic Computer Operations

A. Multiple choice questions
1. Which of the following functions are performed using a mouse. Choose and tick all the
correct options.
(a) Turn on computer (b) Typing (c) Right click (d) Drag and Drop
an Icon
2. What is the term used when you press and hold the left mouse key and move the mouse
around?
(a) Highlighting (b) Dragging (c) Selecting (d) Moving
3. Rearrange the steps for starting a computer in the correct sequence.
(a) Desktop appears after login ( ) 5
(b) Login screen appears ( ) 4
(c) Power on Self-Test (POST) starts ( ) 1
(d) Operating system starts ( ) 2
(e) Welcome screen appears ( ) 3
B. Short answer questions
1. Describe the functions of at least 5 types of keys.
Ans.: Here are five key types and their functions:
1. Alphanumeric Keys: Used for typing letters and numbers.
2. Function Keys: Perform different commands depending on the software (F1-F12).
3. Control Keys: Modify the function of other keys when pressed together (e.g., Ctrl, Shift,
Alt).
4. Navigation Keys: Move the cursor and scroll through documents (e.g., arrow keys,
Home, End).
5. Numeric Keypad: A calculator-style block for quick and efficient number entry.
2. Describe the functions of a mouse.
Ans.: Here are the functions of a mouse:-
1. Point and Click: Selects or activates an item by moving the cursor and pressing a button.
2. Double-Click: Quickly opens a file or launches a program.
3. Drag and Drop: Moves an item from one place to another on the screen.
4. Hover: Displays extra information by simply placing the cursor over an item.
5. Scroll: Navigates up and down through a document using the scroll wheel.
Session 6: Performing Basic File Operations
A. Multiple choice questions
1. Which one of the following shortcut key is used to paste a file? Tick mark the correct
answer.
(a) Ctrl + C (b) Ctrl + P (c) Ctrl + V (d) Ctrl + X
2. Which of the following is a valid file extension for Notepad file? Tick mark the correct
answer.
(a) .jpg (b) .doc (c) .text (d) .txt
3. Which key do you use to copy something? Tick mark the correct answer.
(a) Ctrl+X (b) Ctrl+C (c) Ctrl+Z (d) Ctrl+T

Session 7: Communication and Networking — Basics of Internet

A. Multiple choice questions
1. To connect to the Internet, the computer has to be connected to the
____________________________.
(a) Internet Society (b) Internet Architecture
(c) Internet Service Provider (d) Large Area Network
2. What is the Internet?
(a) Phone connections (b) Collection of computer networks
(c) Network of computers in an office (d) None of the above
B. Short answer question
1. Write a short note on the uses of internet.
Ans.: The internet is a global network that has become essential to modern life, enabling a vast
range of activities. Its primary uses span from communication through email and social media,
to information retrieval via search engines, and education through online courses. It also
serves as a major platform for entertainment, offering streaming services and online gaming,
as well as a hub for commerce through e-commerce and digital banking. Furthermore, the
internet is integral to modern productivity and work, facilitating remote collaboration and the
use of cloud-based services.

Session 8: Communication and Networking — Internet Browsing

A. Multiple choice questions
1. What do I need to get information from the World Wide Web?
(a) Computer (b) Browser (c) Internet Connection (d) All of the
above
2. Which of the following is a web browser?
(a) Internet (b) Chrome (c) Windows (d) None of the above
B. Short answer questions
1. List the steps to search for information using a web browser.
Ans.: Steps to search information using a web browser:
1. Open the web browser.
2. Go to a search engine (e.g., Google).
3. Type the query/keywords in the search box.
4. Press Enter or click Search.
5. Browse the search results and open the relevant link.
Session 9: Communication and Networking —Introduction to e-Mail
A. State whether the following statements are True or False
1. Email cannot be sent to more than one person at a time. False
2. Email is an electronic message sent over the Internet or a computer network. True
3. Pictures, videos, audio files, and spreadsheet files cannot be attached with an e-mail. False
Session 10: Communication and Networking — Creating an e-Mail Account
1. Multiple choice questions
1. Here are the steps to sign in to your Gmail account.
(i) Type username (ii) Go to [Link] (iii) Click Sign in
(iv) Type password
Choose the option with the correct order.
(a) i > ii > iv > iii
(b) ii > i > iii > iv
(c) ii> i > iv > iii
(d) ii > iii > i > iv
2. Which one of the following statements is false?
(a) You need to create an account before you can send an e-mail.
(b) You should sign out of your account when you are not using the computer.
(c) You do not need an Internet connection to use your Gmail account.
(d) You must not share your password with others.
3. Which of the following is an e-mail service?
(a) WhatsApp (b) WeChat (c) Gmail (d) Facebook
Short answer questions
1. What characters should the password have in e-mail address, to make it more secure?
Ans.: To make an e-mail password more secure, it should include a mix of the following
characters:
1. Uppercase letters (A–Z)
2. Lowercase letters (a–z)
3. Numbers (0–9)
4. Special characters like: @, #, $, %, &, *, !, ? etc.

Session 11: Communication and Networking— Writing an e-Mail

A. Multiple choice questions
1. What do you type in the “To” field?
(a) The topic of the e-mail (b) The main message of the e-mail
(c) Email address of the person to whom you want to send a copy of the e-mail
(d) Email address of the person you are sending the mail to
2. You want to send an e-mail message to your friend Sushil. In which order will you perform
the given steps to write and send an e-mail to him?
(i) Type Sushil’s e-mail address, subject and message (ii) Click on the Compose button
(iii) Click Send (iv) Open your e-mail account.
(a) (iv)>(ii)>(i)>(iii) (b) (iv)>(i)>(ii)>(iii) (c) (iv)>(i)>(iii)>(ii) (d) (iii)>(i)>(ii)>(iv)
B. Fill in the blanks
1. In “To:” section e-mail address is typed for sending a message through e-mail.
2. The Attach button in e-mail often has a paperclip as its symbol.
3. In the Subject section of the e-mail, the topic of the mail is written.
4. After typing the message in the main body of the e-mail, you need to click on Send button
to send the e-mail.
Session 12: Communication and Networking — Receiving and Replying to e-mails
A. State whether the following statements are True or False.
1. By choosing the “Reply” option, the e-mail address of the sender of the original message will
appear in the “To” field. True
2. Email is an electronic message transmitted over the Internet or computer network from one
user to another. True
3. You can forward the e-mail by clicking on the delete icon. False

Unit – 4 Entrepreneurship Skills

Session 1: What is Entrepreneurship?
A. Multiple choice questions
1. Business is a (an) _____________________ activity.
(a) social (b) economic (c) hazardous (d) selling
2. What is the aim of entrepreneurship?
(a) Earn a profit (b) Solve customers’ need innovatively
(c) Both of the above (d) None of the above
B. Short answer question
1. List three businesses seen around you. Share details of what the business does, and how
they run it ?
1. Grocery Store ( कराना दक
ु ान)
What the business does:
A grocery store sells daily-use items like rice, wheat, sugar, tea, soap, oil, and snacks.
How they run it:
 The owner buys products in bulk from wholesalers.
 Items are displayed in the shop or shelves.
 Customers purchase goods and pay in cash or digitally (UPI, Paytm, etc.).
 The shopkeeper maintains records of stock and profit.

2. Salon / Barber Shop (सैलून / नाई क दक

ु ान)
What the business does:
They provide services like hair cutting, shaving, facial, hair styling, and grooming.
How they run it:
 The owner rents or owns a small shop.
 They charge customers per service.
 They maintain tools like scissors, razors, and dryers.
 Some use appointment systems or walk-in services.
3. Mobile Repair Shop (मोबाइल रपेयर क दक
ु ान)
What the business does:
They repair mobile phones, sell accessories (chargers, covers, earphones), and
sometimes sell SIM cards or recharge services.
How they run it:
 The shop owner/technician checks and fixes hardware or software problems.
 They earn money by charging for repair services and selling parts.
 Some also offer trade-in or second-hand mobile sales.
C. Read the following statement and write “Yes” or “No” as to whether the person is an
entrepreneur or not.
1. Ravi made tea for his friends in the office. Everyone liked the tea very much and told
him that he is very good at making tea. No

2. Savita, a house wife, needs extra money for her kids’ tuition. She notices that in the
afternoon, the children coming out of a nearby college look tired and hungry. She makes
refreshing Neembu Pani and samosas and sells them to the students. No

3. Rahul loves dogs. He plays with dogs of his friends’ family. One day when they were
going out-of-station, they asked Rahul to take care of their dog. Rahul thought that this
was a good idea, “taking care of dogs when the owner is traveling”. He started his own
company which is like a “hotel for dogs”. When the dog-owners travel, they leave their
dogs at this hotel and pay the company money for each day they take care of the dog. Is
Rahul an entrepreneur? Yes

4. Monica noticed that her neighbours used to face a problem. They had to leave their
young baby behind when they went for work. Monica started going to this house in the
evening to take care of the baby for them. Her neighbours were very happy and used to
give her chocolates for doing that. No

Session 2: Role of Entrepreneurship

A. Short answer question
Answer the following questions in your own words.
1. Gulab lives in a small village in Rajasthan. She noticed that all the women in her village were
good at making paintings and handicraft product. She collected money and started a business.
Gulab would help the women
to get material from cities and support them in making latest designs. She would then arrange
for these paintings and handicraft products to be sold in big cities. How do you think Gulab, is
helping her society as an entrepreneur?
Ans.: Gulab is helping her society as an entrepreneur in many ways:
1. Creating employment:
She is giving village women a chance to earn money using their painting and handicraft
skills.
2. Empowering women:
She is helping women become financially independent and confident.
3. Promoting local art and culture:
By selling these products in big cities, she is spreading awareness and appreciation of
traditional Rajasthani art.
4. Improving the village economy:
The income from the business helps improve the standard of living in her community.
5. Connecting rural and urban markets:
Gulab acts as a bridge between talented village women and customers in cities who
value handmade products.
2. Give examples of three entrepreneurs you know who live around you. Write how they are
helping your city?
Ans.:
1. Mr. Rakesh Sharma – Owner of “Sharma Sweets”
 He started a small sweet shop that has now grown into a popular local brand.
 He provides employment to many local people and uses locally produced milk and ghee,
helping dairy farmers.
 His shop attracts customers from nearby towns, boosting local trade.
2. Mrs. Neha Verma – Founder of “Green Bloom Nursery”
 She runs a plant nursery that sells indoor and outdoor plants.
 Her business helps keep the city greener and raises awareness about environmental
protection.
 She also hires local youth, teaching them gardening skills.
3. Mr. Anil Mehta – Owner of “TechFix Computers”
 He repairs and sells computers and accessories in the neighborhood.
 He provides quick and affordable tech services, helping students and small businesses.
 By training young assistants, he helps them learn technical skills and earn a livelihood.
 Session 3: Qualities of a Successful Entrepreneur
A. Short answer questions
Ques.1. Identify qualities of the following entrepreneurs. Also write why you think this person
has this quality or the
qualities.
(a) Anil wanted to do something very different and something no one has thought of before.
He decided to start a special travel services for old people/senior citizens.
Ans.:
Qualities: Creative and Innovative
Reason: Anil wanted to do something new and unique that no one had thought of before.
Starting a travel service specially for senior citizens shows his creativity and ability to think
differently to solve a real-life problem.

(b) Rakesh loves playing outdoors. He used to spend his evenings with his friends, playing
games. But, he had seen that many of his friends didn’t like playing outdoors because they
didn’t feel safe. He decided to open a playground for children of all ages, with proper security.
He found an unused playground, got permission to use it and asked his friends to help him
clean it. He hired a security guard for the playground. He charged a small fee for people who
wanted to play. Both parents and children liked his idea, and started playing there regularly.
His business helped children who would not play outdoor before.
Ans.:
Qualities: Helpful, Responsible, and Problem-solver
Reason: Rakesh noticed that children didn’t feel safe playing outdoors, so he took the initiative
to create a safe playground. This shows he is responsible toward his community, cares for
others, and is a problem-solver who takes action instead of complaining.

(c) Radhika was a cook in a small restaurant in her area. She made enough money to support
her husband and children. She decided to start her own food stall to sell Punjabi food. She
would make special parathas. A few days after starting her business, the police came and told
her that she was not allowed to run her stall in the area. Radhika did not give up. She started a
Tiffin service through which she would deliver fresh food to people.
Ans.:
Qualities: Hardworking, Determined, and Adaptable
Reason: Even when the police stopped her from running her food stall, she did not give up.
She found another way by starting a Tiffin service. This shows her determination, hard work,
and ability to adapt to challenges.

Ques.2. Do you think you have the qualities of an entrepreneur in you? If yes, give examples
when you have shown
these qualities.
Ans.: Yes, I think I have some qualities of an entrepreneur.
 1. Creative and Innovative:
I always try to think of new ideas. For example, in school, I once suggested organizing a
“used book exchange” so students could share old books instead of buying new ones.
2. Responsible:
When my class teacher gave me the responsibility of collecting notebooks for checking, I
completed the task on time and helped others who had missed submitting theirs.
3. Hardworking and Determined:
During an inter-school project, our model failed at first, but I didn’t give up. I worked
extra hours with my team to fix it, and we finally won a prize.
4. Helpful and Team-oriented:
I like working with others and helping my friends when they face difficulties in studies or
projects.
Ques.3. Read the story of Sushma, the Toy Maker once again and fill in the boxes mentioning
the various qualities
that Sushma might have possessed as an entrepreneur.
Ans.: 1. She has creativity. 2. She has adoptability. 3. She has patient.
Session 4: Distinguishing Characteristics of Entrepreneurship and Wage Employment
A. Fill in the blanks
1. State whether the person engaged in the activity mentioned below is an Entrepreneur or an
Employee.
(a) Rahul starts a shop to sell Chaat and special Paani Puri. He is an Entrepreneur
(Traditional).
(b) Shahid becomes the manager of a dealership selling food products. He is an Employee.
(c) Ritu leaves the company she worked for and starts catering food for marriage
programmes. She is an Entrepreneur. (Traditional)
B. Short answer questions
1. List any four characteristics of entrepreneurship.
Ans.: Here are four core characteristics of entrepreneurship:
(a) Innovation
(b) Risk-Taking
(c) Organization and Management
(d) Profit Motive
2. List any two characteristics of wage employment.
Ans.: Here are two key characteristics of wage employment in simple words:
(a) You work for someone else.
(b) Fixed Pay.
3. Name any one factor that is common to both entrepreneurship and wage employment on
contract basis.
Ans.: The single factor common to both entrepreneurship and wage employment on a contract
basis is the obligation to perform work or provide service. In entrepreneurship, the individual
is obligated to establish and run the entire business, generating a product or service to earn
variable profit. In wage employment, the individual is obligated by a contract to perform
specific tasks or duties defined by the employer to earn a fixed salary or fee. Both roles require
the individual to be actively and formally engaged in productive work for a return.

Session 5: Types of Business Activities

A. Fill in the blanks
State the type of business — product, service or hybrid
1. Arun bakery, which makes and sells bread to people. Product.
2. Ram’s repair shop, which repairs motorcycle. Service.
3. Hari’s hair-salon, where he cuts hair for women and men. Service.
B. Short answer question
1. What are the 3 types of business activities? Explain with examples.
Ans.: Types of business activities
• Product business
• Service business
• Hybrid business
Product business: - A business where a seller and buyer exchange an item, which can be seen
and touched, is called a product-based business. For example, a Sports Shop.
Service business: - A business where a seller helps the buyer to finish some work. For example,
a cricket coaching center.
Hybrid business: - A hybrid is the one where the business is doing both selling product and
selling services. For example, Rahul starting a sports academy for coaching and selling sports
equipment. We also see this in restaurants where the food itself is the product sold and the
catering is the service provided.

Session 6: Product, Service and Hybrid Businesses

A. Fill in the blanks
1. Write P- Product, S- Service and H- Hybrid for the following businesses.
(a) Ice-cream seller: P
(b) Restaurant/Cafeteria Owner: H
(c) Car-driving School owner: S
B. Short answer questions
1. What are the key differences between product- and service-based businesses?
Ans.:
 Product Business Service Business
1. Seen and Product can be seen and touched. Service cannot be seen or
touched Customer pays for physical exchange touched. Customer here pays for
of things. an experience.
2. Stored A product can be made and stored in a A service, for example, cutting
shop or a warehouse (usually). hair, cannot be stored. Service is
provided when a customer asks
for it.
3. Made and A product can be either made at home A service cannot be made or
transported or in a factory. It can then be transported. It is given to the
transported to different places where customer at the time of delivery.
shopkeepers sell it.
4. Same The quality and quantity of the product The quality and quantity of a
quantity and will be the same every time. service can be different at
quality different times.

2. If you had a choice to start a business of your own, which business will you start (include
in your reply the product or service that you would like to take up)? Why do you want to
start this type of business?
Ans.: I will start a hybrid business “Bike Repairing shop”. The shop combines the sale of
physical goods (products) with the provision of expert labor and technical assistance (services).
I will start this business for making more profit.

3. What is the meaning of manufacturing and trading based business?

Ans.: A Manufacturing Business actively takes raw materials and transforms them using labor
and machinery into a finished, usable product that they then sell (e.g., a furniture factory that
turns wood into chairs).

A Trading Business, however, is a middleman. It buys goods that are already fully made from a
manufacturer or wholesaler and simply resells those finished products to the final customer
without changing them (e.g., a local retail shop that buys shirts from a factory and sells them
to people). Both types deal in tangible goods that can be seen, touched, and stored.

Session 7: Entrepreneurship Development Process

A. Match the following
Column A Column B
1. Business idea A. Arun goes to the bank to get loan for the shop (2)
2. Get money B. Arun and Shyam are thinking about selling tea in
front of their school (1)
3. Customer needs C. Arun and Shyam decide to sell tea along with free biscuits. (4)
4. Attract customers D. Shyam takes his tea samples to customers to understand their
taste references (3)
B. Short answer questions
1. My customers are not buying my food product because they do not like the flavour of it.
What step of the business should I follow next?
Ans.: Here is the process you should follow:
(a) Understand Why (Customer Needs)
(b) Product Improvement
(c) Test Again
2. Write the four steps of entrepreneurship development. Give one example.
Ans.: The Four Steps of Entrepreneurship Development

1. Business Idea: This is the first step where the entrepreneur identifies a problem or a gap
in the market and comes up with an original concept for a product or service to fill that
need. This involves thinking about what to sell.
o Example: Arun and Shyam are thinking about selling tea in front of their school.
2. Customer Needs: After establishing the initial idea, the entrepreneur actively researches
the market and gathers feedback to understand what customers truly want, what their
taste preferences are, and what price they are willing to pay.
o Example: Shyam takes his tea samples to customers to understand their taste
references.
3. Get Money (Financing): Once the idea and the customer's needs are confirmed, the
entrepreneur estimates the capital required and arranges the necessary funds to start
the business. This involves investing their own money or getting loans from banks or
investors.
o Example: Arun goes to the bank to get a loan for the shop.
4. Attract Customers (Marketing): This final stage involves promoting the product or
service and finding ways to draw customers to the business. This includes marketing
strategies like special offers, advertising, or creating a unique customer experience.
o Example: Arun and Shyam decide to sell tea along with free biscuits to attract
customers.
 Unit – 5 Green Skills
Session 1: Society and Environment
A. Multiple choice questions
1. What are some of the environmental changes caused due to modern methods of
agriculture?
(a) Chemical pollution due to fertilisers (b) Improvement in the environment
(c) Lower air pollution due to crops (d) Decrease in forest areas
2. How can we conserve our health and environment? (Choose all the correct options)
(a) Grow organic crops (b) Use natural fertilisers
(c) Manage waste water (d) Use more air conditioning
3. A steel factory burns firewood and charcoal for heating and melting the steel? What are the
possible effects on the environment? (Choose all the correct options)
(a) Increase in global temperature (b) Decrease in global temperature
(c) Increase in air pollution (d) Decrease in air pollution
B. Short answer questions
1. What are the five sources of energy available to us? Give two examples of each source?
Ans.: The five main sources of energy available to us are:
1. Solar Energy – Energy from the Sun.
Examples: Solar cooker, solar panels.
2. Wind Energy – Energy obtained from moving air (wind).
Examples: Windmill, wind turbine.
3. Water (Hydro) Energy – Energy obtained from flowing or falling water.
Examples: Hydro power plant, water wheel.
4. Biomass Energy – Energy from organic materials (plants and animals).
Examples: Firewood, biogas.
5. Fossil Fuels – Energy from remains of ancient plants and animals.
Examples: Coal, petroleum.
2. What are the sources of pollution?
Ans.: The main sources of pollution are:
1. Industrial Sources – Factories releasing smoke, chemicals, and waste into air and water.
2. Vehicular Sources – Emission of gases and smoke from cars, trucks, and buses.
 3. Agricultural Sources – Use of pesticides, fertilizers, and animal waste.
4. Domestic Sources – Household waste, sewage, and smoke from burning fuels.
5. Natural Sources – Volcanic eruptions, forest fires, and dust storms.
3. Classify the following under the three respective categories of natural resources:
Air, iron, sand, petroleum, wind, clay, fish, forest, gold, pearls.
Inexhaustible Renewable Non- renewable
Air, Wind Petroleum
Sand Forest Iron, Clay
Fish Gold, Pearls

Session 2: Conserving Natural Resources

A. Multiple choice questions
1. What does conservation of energy mean? (Choose all options that apply)
(a) Saving energy (b) Producing energy
(c) Using energy efficiently (d) Creating energy sources
2. Which of the following are non-renewable resources? (Choose all options that apply)
(a) Coal (b) Diesel (c) Sun (d) Water
3. Which of the following is an example of renewable resources?
(a) Coal (b) Solar Energy (c) CNG (d) Petroleum
B. Short answer questions
1. Write any three actions which you can take to conserve energy.
Ans.: Three actions to conserve energy are:
1. Switch off lights, fans, and electrical appliances when not in use.
2. Use energy-efficient devices like LED bulbs and star-rated appliances.
3. Use public transport, walk, or cycle instead of using private vehicles.
2. Describe any three methods of water conservation.
Ans.: Three methods of water conservation are:
1. Rainwater harvesting – Collecting and storing rainwater for future use.
 2. Drip irrigation – Supplying water directly to the roots of plants to avoid wastage.
3. Fixing leaks – Repairing leaking taps and pipes to prevent water loss.
3. What is the purpose of soil conservation?
Ans.: The purpose of soil conservation is to prevent the loss of fertile topsoil due to erosion by
wind or water and to maintain the soil’s fertility for growing crops. It helps ensure long-term
agricultural productivity and protects the environment.
4. State any three ways by which we can save energy.
Ans.: Three ways to save energy are:
1. Turn off electrical appliances and lights when not in use.
2. Use energy-efficient products like LED bulbs and solar devices.
3. Reduce the use of private vehicles and prefer walking, cycling, or public transport.

Session 3: Sustainable Development and Green Economy

A. Multiple choice question
1. Which of the following options describe a green economy correctly? A green economy
_____________________.
(a) uses less resources (b) uses more resources
(c) wastes less items (d) wastes more items
B. Short answer questions
1. What are green skills?
Ans.: Green skills are the abilities and knowledge needed to protect the environment and use
natural resources wisely. They help in reducing waste, saving energy, and promoting
sustainable development — for example, skills in recycling, renewable energy use, and eco-
friendly farming.
2. Give two examples of green skills that you can start learning from now.
Ans.: Two examples of green skills you can start learning now are:
 Waste management and recycling – learning how to reduce, reuse, and recycle
materials properly.
 Energy conservation – learning ways to save electricity and use renewable energy
sources like solar power.
 Part B
Unit 1 : Introduction to IT and ITeS Industry
A. Give an example of the use of IT in the following areas.
Teacher Practice Example: - A teacher uses a Learning Management System (LMS) like Google
Classroom or Moodle to organize course materials, post assignments, and communicate with
students.
Classroom content transaction: - A history teacher uses an interactive whiteboard and
educational software to present a lesson on World War II.
Assessment of students: - Teachers use online assessment platforms like Kahoot! or Google
Forms to create and administer quizzes and tests.
Library management: - A school library uses an Integrated Library System (ILS) to manage its
collection.
Student record management: - A school uses a Student Information System (SIS) to store and
manage student data.
B. Short answer questions (50 words)
1. What do you understand by the term IT and ITeS?
Ans.: IT (Information Technology) refers to the creation, management, storage, and exchange
of information using computer hardware and software. It focuses on the technology itself,
including the development of systems, networks, and applications.
ITeS (Information Technology Enabled Services), on the other hand, are services that are
delivered by leveraging IT. It's about using technology to improve the efficiency and quality of
a business process. Examples include call centers, data entry, and medical transcription.
2. What are the pros and cons of using ICT?
Ans.: Pros:
1. Enhanced access to information
2. Improved communication and collaboration
Cons:
1. Digital divide and inequality
2. Distraction and over-dependence
3. What precautions are required to ensure that ICT use is safe?
Ans.: Precautions to ensure ICT use is safe:-
 1. Install and update security software
2. Use firewalls and content filters
3. Secure networks
4. Enable multi-factor authentication (MFA)
5. Use strong and unique passwords
6. Be cautious with emails and links
7. Protect personal information
8. Practice good digital citizenship
4. What are the four main sub-sectors in the IT-BPM industry?
Ans.: The four main sub-sectors in the IT-BPM (Information Technology and Business Process
Management) industry are:
IT Services: This is the largest sub-sector, and it involves providing technology-related services
to businesses. Examples include software development, IT consulting, systems integration, and
maintenance.
Business Process Management (BPM): This sub-sector involves an external organization
managing and optimizing a specific business process. This includes services like customer
support (call centers), data entry, human resources, and finance and accounting.
Software Products: This sub-sector focuses on the development and sale of commercial
software products and platforms. These are ready-made applications that are sold or licensed
to businesses for a fee.
Engineering and Research & Development (ER&D): This sub-sector involves outsourcing
engineering-related services, such as product design, R&D, and testing. It caters to a wide
range of industries, including automotive, aerospace, and electronics.
5. Give examples of use of IT in everyday life.
Ans.: Use of IT in everyday life:-
a) Communication
b) Entertainment
c) Finance
d) Commerce
e) Transportation
f) Education
g) Healthcare
h) Home Automation
6. How is IT used in libraries?
Ans.: IT is used in libraries to automate and enhance various functions, moving from traditional
manual processes to a digital-first approach. Libraries use Integrated Library Systems (ILS) for
tasks like cataloging books, managing borrower information, tracking loans and returns via
barcode or RFID scanning, and generating reports.
7. What are the various processes of education where IT is used?
Ans.: Processes of education where IT is used: -
1. Teaching and Learning
2. Assessment and Evaluation
3. Administrative Management
4. Research and Development
8. Which software are used in digital communication?
Ans.: Digital communication relies on a wide variety of software, platforms, and applications
that facilitate the exchange of information electronically. These tools can be categorized based
on their primary function:
 Instant Messaging and Collaboration Software: Examples include Slack, Microsoft
Teams, and Google Chat.
 Video Conferencing Software: Popular examples are Zoom, Google Meet, and Microsoft
Teams.
 Email Platforms: Examples are Gmail and Microsoft Outlook.
 Social Media Platforms: Examples include Facebook, Twitter (X), and LinkedIn.
 Content Management Systems (CMS): Examples include WordPress and Drupal.
 File Sharing and Cloud Storage: Examples are Google Drive, Dropbox, and Microsoft
OneDrive.
9. For what purpose is IT used in business?
Ans.: IT is used in business to improve efficiency, productivity, and communication. It enables
businesses to automate tasks, analyze data for better decision-making, manage customer
relationships, secure sensitive information, and expand their reach through e-commerce and
digital marketing. In essence, IT is the backbone that helps businesses operate smoothly,
innovate, and gain a competitive edge.
10. Which are the prominent areas where IT is used in science and engineering?
Ans.: Areas where IT is used in science and engineering: -
1) Data Analysis and Scientific Computing
2) Modeling and Simulation
3) Automation and Robotics
 4) Communication and Collaboration
5) Bioinformatics and Computational Biology
11. List the various uses of IT in a banking system.
Ans.: Here are the uses of IT in a banking system):
1. Online Banking
2. ATM Services
3. Electronic Fund Transfer (EFT/NEFT/RTGS/IMPS)
4. Mobile Banking & Apps
5. Credit/Debit Card Transactions
6. Core Banking System (CBS)
7. Security Systems
8. Customer Support
9. Record Keeping & Data Management
[Link] & Investment Management
12. Which are the different areas of healthcare where IT is used? And how?
Ans.: Areas of Healthcare where IT is used and How:
1. Patient Records Management – Electronic Health Records (EHR) store patient history,
prescriptions, and test results digitally.
2. Hospital Administration – IT helps in billing, staff management, appointment
scheduling, and inventory control.
3. Diagnostics & Imaging – Technologies like MRI, CT scan, and digital X-ray use IT for
accurate diagnosis.
4. Telemedicine – Doctors provide consultations to patients remotely through video calls
and apps.
5. Research & Data Analysis – IT supports medical research, drug development, and
analysis of large health databases.
6. Pharmacy & Drug Management – IT systems track medicines, prevent errors, and
manage supply chains.
7. Wearable Devices & Monitoring – Smart devices monitor heart rate, blood pressure,
and sugar levels in real time.
8. Health Awareness & Education – Websites, apps, and online campaigns spread health
information.
13. List any 5 websites of the Indian government which provide IT enabled services to the
people.
Ans.: Here are 5 Indian Government websites providing IT-enabled services:
 1. [Link] – National Portal of India (information & citizen services).
2. [Link] – Online railway ticket booking.
3. [Link] – Online income tax filing.
4. [Link] – Aadhaar services (enrollment, update, verification).
5. [Link] – Secure cloud storage for government-issued documents.
Part B Unit – 2 : Data Entry and Keyboarding Skills
A. Multiple choice questions
1. Which of the following is not a key for punctuation marks?
(a) comma (,) (b) period (.) (c) semicolon (;) (d) equal sign (=)
2. Which of the following is not an arrow key?
(a) top (^) (b) down (↓) (c) right (→) (d) left (←)
3. Which of the following operation is not performed by a mouse?
(a) Left Click (b) Right Click (c) Middle Click (d) Double Click
4. In the Rapid typing tutor, which of the following is not true?
(a) Green letters denote right inputs.
(b) Yellow letters stand for right inputs in extra time.
(c) Red letters denote wrong inputs within time.
(d) Orange letters indicate wrong inputs with in time.
5. The lesson control panel can be used for______________.
(a) animation (b) enable or disable sounds (c) plain (d) background
B. Fill in the blanks
1. A touch typist knows the location on the keyboard through muscle memory.
2. The typing speed is measured in words per minutes.
3. Alphabets (A–Z) and numbers (0–9) are known as Alphanumeric keys.
4. Del key deletes the character at the Right of the cursor position.
5. A standard keyboard has 12 Function keys.
6. Numeric keypad is used to enter numeric data.
7. Page Up key is used to shift the Cursor one page up.
8. Pressing the End key moves the cursor to the end of the last character of the line.
9. On numeric keypad ‘0’ is to be pressed by the Right-hand thumb.
10. The numeric keypad has 4 columns and 5 rows.
C. State whether the statements given below are True or False.
1. The Alt key is always used with the other key. True
2. There are 5 arrow keys on the keyboard. False
3. The Backspace key is used to delete the character on the right to the cursor. False
4. Caps lock key is a toggle key. True
5. The control key is used in conjunction with other keys. True
6. Enter key is also known as Return key. True
7. The function keys have different meaning in different software. True
8. The keys ‘F’ and ‘J’ are known as guide keys. True
9. There are two Caps Lock keys on the keyboard. False
10. The mouse has two scroll buttons. False
11. Page Down key is used to move the cursor on next page. False
12. Pressing the Home Key, moves the cursor to the first character in the document. False
13. On a numeric keypad, the number 8 is the guide key. True
14. In Rapid typing tutor, the right input entered is denoted by yellow color. False
15. In Rapid typing tutor, the right input entered in exceeding time frame is denoted by Red
colour. False
D. Short answer questions (50 words)
1. Discuss the various types of keys available on a computer keyboard.
Ans.: Types of Keys on a Keyboard:
1. Alphanumeric Keys:- These include all letters (A-Z) and numbers (0-9). They are used for
typing words, sentences, and numbers.
2. Punctuation Keys/Special Character Keys:- The keys with symbols such as comma(,),
question(?), semicolon (;) and parentheses ({}), etc. are called punctuation keys.
3. Function Keys:- Labeled as F1 to F12, these keys perform special functions depending on the
software (e.g., F1 = Help, F5 = Refresh).
4. Control Keys:- These include keys like Windows, Ctrl, Alt, and Esc, used in combination with
other keys to perform shortcuts or special actions.
5. Navigation Keys:- These help move the cursor or screen. Examples: Arrow keys, Home, End,
Page Up, Page Down.
6. Modifier Keys:- These keys modify the function of other keys. Common ones are Shift, Ctrl,
Alt, and Caps Lock.
7. Toggle Keys:- These keys turn a function on or off. Examples: Caps Lock, Num Lock, Scroll
Lock.
8. Numeric Keypad:- Found on the right side of full-sized keyboards, it contains numbers and
math operators for fast data entry.
9. Special Keys:- Include Tab, Enter, Spacebar, Backspace, and Delete – used for editing and
formatting text.
2. Differentiate between Home Keys and Guide Keys.
Ans.: Home keys are the middle row keys (ASDF–JKL;) where fingers rest while typing, while
guide keys are the raised keys (F and J) that help in correctly positioning the fingers on the
home row without looking at the keyboard.
3. What do you understand by Guide Keys? Name the Guide keys of a
(a) computer keyboard
(b) typewriter
Ans.: On a computer keyboard, keys ‘F’ and ‘J’ are called guide keys for left and right hand,
respectively. Both contain a
small raised tangible mark with the help of which the touch typist can place the fingers
correctly on the home keys.
Name of the Guide keys of a (a) Computer Keyboard:- ‘F’ and ‘J’ (b) Typewriter:- ‘F’ and ‘J’
4. Explain the role of typing ergonomics.
Ans.: Typing ergonomics helps maintain correct posture, hand position, and screen setup to
reduce strain, prevent injuries like back pain or carpal tunnel, and increase comfort and typing
efficiency.
5. Why the use of various typing software is common now-a-days?
Ans.: The use of various typing software is common nowadays because they help improve
typing speed and accuracy, provide interactive lessons and practice, track progress, support
multiple languages, and make learning easy and engaging for students and professionals.
6. Mention the finger allocation of keys of the Bottom Row of computer keyboard.
Ans.: Here’s the finger allocation of the Bottom Row keys on a computer keyboard (QWERTY):
 Left Little Finger → Z
 Left Ring Finger → X
 Left Middle Finger → C
 Left Index Finger → V, B
 Right Index Finger → N, M
 Right Middle Finger → , (comma)
 Right Ring Finger → . (full stop)
 Right Little Finger → / (slash) and other bo om row keys (like Shi )
Part B
Unit 3 : Digital Documentation
Q/A
A. Multiple Choice Questions
1. Which of following is not a component of the Office Suite?
(a) Writer (b) Impress (c) Internet Explorer (d) Base
2. The most widely used word processing software in late 1970s was_____________________.
(a) Word Perfect (b) Word (c) Word Star (d) Writer
3. We can change the mistakes noticed in which of the following?
(a) Electronic typewriter (b) Word processor software
(c) Simple typewriter (d) Both (a) and (b)
4. Header and Footer is available in which of the following menus?
(a) File Menu (b) Insert Menu (c) View Menu (d) Edit Menu
5. To hide or view ruler we should go to which of the following menus?
(a) Tools Menu (b) Insert Menu (c) View Menu (d) Edit Menu
6. To check the grammar we should go to which of the following menus?
(a) Tools Menu (b) Insert Menu (c) View Menu (d) Edit Menu
7. To replace a word Bombay with Mumbai, we should go to which of the following menus?
(a) Tools Menu (b) Edit Menu (c) View Menu (d) Language Menu
8. To close an opened document, we should to go to which of the following menus?
(a) File Menu (b) Insert Menu (c) View Menu (d) Edit Menu
9. Which of the following is the default extension of the writer file?
(a) .obt (b) .doc (c) .odt (d) .docx
10. Which of the following technique selects a sentence in Writer?
(a) Single click (Pressing left button of mouse) (b) Double Click
(c) Triple Click (d) None of the above
11. Which of the following is a shortcut key to Redo any operation?
(a) CTRL + R (b) CTRL + Y (c) CTRL + X (d) CTRL + Z
12. To find a word in a document we can use which of the following function key?
(a) F5 key (b) F8 key (c) Fl key (d) None of the above
13. Spellings are corrected automatically in Writer because of which of the following features?
(a) Auto Text (b) Auto Correct (c) Auto Complete (d) All of the above
14. The default table size is________________________.
(a) 1 column, 1 row (b) 2 columns, 1 row (c) 2 columns, 2 rows (d) 1 column, 2 rows
15. What is the shape of the mouse pointer when drawing a table?
(a) Pencil (b) White pointing arrow (c) Black pointing arrow (d) Black plus
16. Which shortcut key is used for automatic spell checking?
(a) SHIFT + INSERT (b) SHIFT + F7 (c) CTRL + INSERT (d) TAB + INSERT
17. Which shortcut key is used to insert table?
(a) CTRL + F12 (b) ALT + DELETE (c) CTRL + DELETE (d) TAB + DELETE
18. Which of the following is not valid type of data source in mail merge?
(a) Spreadsheet (b) Text files (c) MySQL (d) CSV file
19. The default orientation of a page in Writer is_____________.
(a) portrait (b) landscape (c) book (d) None of the above
20. Which of the following does not come under page formatting?
(a) Setting margins (b) Find and replace
(c) Setting header and footer (d) Page orientation
21. Saving an existing document with some other name using the Save As
option______________________.
(a) replaces the current document (b) leaves the current document intact
(c) is not possible (d) closes the document
22. Keyboard shortcut to italicise the selected text is……………..
(a) Ctrl + U (b) Shift + U (c) Ctrl + I (d) Shift + I
23. Which option should be used to type H2O, to get 2 at its proper place?
(a) Bold (b) Superscript (c) Underline (d) Subscript
24. What option should be used to change the word ‘Books’ to the word ‘Copies’ in a
document?
(a) Find (b) Find and Replace (c) Spell check (d) Spelling and grammar check
25. What is the option to print the document so that the height of the page is less than its
width?
(a) Landscape (b) Portrait (c) Indent (d) Tab setting

B. Fill in the blanks

1. The submenu item with three dots ‘...’ just after the submenu name, denote that it will
open the dialog box.
2. The submenu item with right hand side arrows ‘►’, means, clicking on it will open another
submenu.
3. Formatting Tool Bar contains various options for formatting a document.
4. By pressing the Home key you jump to the beginning of the line and by pressing the End key
you jump to the end of the line.
5. After using the undo command, to go back again to the previous position the, Redo option
or command is used.
6. Double click is used to select a single word.
7. Headers appear at the top and footers appear at the bottom of every page.
8. In the Landscape page orientation the height of the page is less than its width.
9. The Print Preview option is used to see how the document will look like when it will be
printed.
10. In mail merge the file holding the mailing addresses is called as data source.

C. State whether the following statements are True or False.

1. To open word processor ‘Window’ menu option is selected. False
2. Current file name is shown in Status Bar. False
3. Open icon for opening a file is part of Standard Tool Bar. True
4. Format Menu contains the options that apply to the whole document. True
5. It is possible to open a MS-Word file in Libre Office-Writer. True
6. We cannot open Libre Office-Writer file in MS-Word. False
7. Writer does not permit to copy a selected text in to another document. False
8. It is possible to copy a selected text without using Menu options and keyboard [Link]
9. To open the 'Find & Replace' dialog box, we have to go to Format menu. False
10. We can find all the cities included in a document using 'Find and Replace' feature of Writer. True

11. While typing if an incorrect spelling is detected a red line is marked under it. After
correcting it, the red line is converted into green line. False
12. The text written in Header and Footer is printed on each page of the document. True
13. The page number appears with gray background and is printed with background. True
14. Writer creates a table as wide as the page area. False
15. A new column is created in table by pressing tab key. False
16. Mail merge is used to prepare multiple copies of the same document. True
17. The Form Letter contains the variable information in mail merge. True
18. The portrait and landscape orientations are set in Paper option under properties. False
19. In Print Range by default current page is selected for printing. False
20. By default the page size is A4. False
D. Short answer questions (50 words)
1. In a document all the occurrences of word “this” have to be changed to “these”. Which
option is suitable for this and what is the shortcut command used for it?
Ans.: Find and Replace (Shortcut key Ctrl + H)
2. Which two documents are essential for mail merge?
Ans.: Main Document and Data Source.
3. Explain the concept of Word Processing.
Ans.: Word processing is the use of computer software to create, edit, format, and print text
documents.
4. List the various software available for word processing.
Ans.: WordStar, WordPerfect, Lotus Word Pro, Microsoft Word, LibreOffice Writer, Google
Docs.
5. Write difference between a text editor and a word processor software. Write the name of
any text editor or word processor available in market.
Ans.: A text editor is used for writing and editing plain text without any formatting, mainly for
coding or simple notes, while a word processor is used for creating, editing, and formatting
documents with features like fonts, styles, images, tables, and spell check. Text editor example
Notepad and Word processor example LibreOffice Writer.
6. List the various components of LibreOffice suite. Explain each component in one line.
Ans.: components of LibreOffice Suite with one-line explanations:
1) Writer – Word processor for creating and editing text documents.
2) Calc – Spreadsheet program for calculations, data analysis, and charts.
3) Impress – Presentation tool for creating slideshows.
4) Draw – Graphics editor for diagrams, flowcharts, and illustrations.
5) Base – Database program to create, manage, and query databases.
6) Math – Formula editor for writing mathematical and scientific equations.
7. Compare the features of manual typewriter, electronic typewriter and word processing
software.
Ans.:
1. Manual Typewriter – Works mechanically, no editing or storage, only direct typing on
paper.
2. Electronic Typewriter – Needs electricity, allows limited editing and small memory
storage.
 3. Word Processing Software – Computer-based, provides advanced editing, formatting,
storage, and printing options.
8. Explain the different views to display a document.
Ans.: In LibreOffice Writer, a document can be displayed in different views to make editing and
reviewing easier:
1) Print Layout View – Shows the document as it will appear on paper, including margins,
headers, and footers.
2) Web Layout View – Displays the document as it would appear in a web browser.
3) Outline View – Shows the document’s headings in a structured outline for easy
navigation.
4) Full-Screen View – Expands the document to full screen, hiding menus and toolbars for
distraction-free writing.
5) Notes View – Useful when working with notes or comments (often in presentations
linked documents).
9. What are the various methods for selecting the text in a document? Give the steps to
select a paragraph.
Ans.: In LibreOffice Writer, there are several methods to select text:
1) Using Mouse – Click and drag over the text.
2) Using Keyboard – Hold Shift and use arrow keys to extend the selection.
3) Using Mouse + Keyboard – Click at the start, hold Shift, and click at the end of the text.
4) Selecting Entire Elements – Ctrl + A to select the whole document.
Steps to select a paragraph:
1) Move the cursor anywhere in the paragraph.
2) click four times, the paragraph with the left mouse button.

10. What are the special characters? How can you insert them in a document?
Ans.: Special Characters are symbols or characters that are not available on a standard
keyboard, such as ©, €, ÷, ™, or accented letters (é, ü).
To insert special characters in LibreOffice Writer:
1) Place the cursor where you want to insert the character.
2) Go to Insert → Special Character from the menu.
3) In the dialog box, select the desired character.
4) Click Insert and then Close.
11. How will you count the total words of a document?
Ans.: To count the total words in a LibreOffice Writer document:
1) Open your document in LibreOffice Writer.
2) go to Tools → Word Count to see a detailed count of words, characters, and paragraphs.
12. What are the various menu of Writer GUI?
Ans.: Menus in LibreOffice Writer: File, Edit, View, Insert, Format, Styles, Table, Tools,
Window, and Help.
13. What is the default extension assigned to the document in Writer when you save it?
Write down the steps to save the document to LibreOffice Writer?
Ans.: The default extension for a LibreOffice Writer document is .odt.
Steps to Save a Document in LibreOffice Writer:
1. Click on File → Save (or press Ctrl + S).
2. In the Save dialog box, choose the location where you want to save the document.
3. Enter a file name for the document.
4. Make sure the file type is set to ODF Text Document (.odt).
5. Click Save.
14. What is the importance of password in the document? How will you protect the
document using password in Writer?
Ans.: A password protects a document from unauthorized access, ensuring that only people
with the correct password can open or modify it.
To Protect a Document with a Password in LibreOffice Writer:
1. Click on File → Save As.
2. In the Save dialog box, check the option “Save with password”.
3. Click Save, then enter a password in the dialog box.
4. Confirm the password and click OK.
15. What is mail merge? Write down the steps to create mailing labels to paste on wedding
cards.
Ans.: Mail Merge is a process of creating personalized documents (letters, labels, envelopes)
by combining a main document with a data source containing variable information like names
and addresses.

Steps to Create Mailing Labels in LibreOffice Writer for Wedding Cards:

1. Prepare Data Source:

o Create a spreadsheet or table with columns like Name, Address, City, Pincode.
o Save it as a data source (e.g., .ods file).
 2. Create Labels Document:
o Open LibreOffice Writer → File → New → Labels.
o In the Labels dialog box, select the Database and Table containing your data.
o Insert the fields (Name, Address, etc.) into the Label Text area.
3. Format Labels:
o Choose Brand and Type of labels or set custom dimensions.
o Adjust font, alignment, and spacing as needed.
4. Create Labels:
o Click Options → Synchronize contents to apply formatting to all labels.
o Click New Document to generate the labels.
5. Print Labels:
o Check the layout and print on sticker sheets for wedding cards.

16. What are the advantages of table? Prepare your report card of Class VIII in table format.
Ans.: Advantages of Tables in LibreOffice Writer:
1) Organize data neatly in rows and columns.
2) Makes information easy to read and compare.
3) Helps in creating structured documents like reports, invoices, and report cards.
4) Allows sorting, formatting, and calculations within cells.
5) Enhances the visual appeal of the document.

Subject Max Marks Marks Obtained Grade

English 100 85 A
Hindi 100 88 A
Mathematics 100 92 A+
Science 100 89 A
Social Science 100 84 A
Computer 50 45 A+

17. Write an application to your Principal for field visit to any IT Industry.
Ans.:
To
The Principal
Lions School Bhujwa ki Chauki
Mirzapur
Date: 12/08/2025
Subject: Request for Field Visit to an IT Industry
Respected Sir/Madam,
I, Abc, a student of Class IX, kindly request your permission to organize a field visit to an IT
industry. This visit will help us gain practical knowledge of computer applications, software
development, and workplace environment, which will complement our classroom learning.
We request you to kindly grant us permission for this educational visit and guide us regarding
the date and formalities.
Thanking You,

Yours sincerely,
Abc
IX, A

Unit – 4 Electronic Spreadsheet

A. Multiple Choice Questions
1. Which of the following technique can be used to allow only date value in cell?
(a) Data formatting (b) Data sorting (c) Data filtering (d) Data validation
2. Which of the following options when selected deletes all data validation?
(a) Delete formatting (b) Delete all (c) Delete formula (d) Delete me
3. We can replace multiple occurrences of a word using which of the following facilities of
Calc?
(a) Find and replace (b) By replace only (c) By copy command (d) By preview command
4. What is the name of mechanism to arrange the data in a particular order?
(a) Sorting (b) Searching (c) Filtering (d) Validating
5. What is the name of mechanism to filter out unnecessary data?
(a) Sorting (b) Searching (c) Filtering (d) Validating
6. Which of the following type of package does Calc refer to?
(a) Spreadsheet (b) Double sheet (c) Multi-sheet (d) Cannot determine
7. Which of the following is an extension of a worksheet created in Calc?
(a) .ods (b) .odd (c) .xls (d) .obj
8. How can one calculate the total of values entered in a worksheet column of?
(a) By manual entry (b) By auto-sum (c) By formula (d) By sum function
9. If we move a cell containing a formula having reference to another cell in the worksheet
what will happen to the cell numbers used in the formula?
(a) The cell row and columns are changed at destination.
(b) The cell row change at destination.
(c) The cell columns are changed at destination.
 (d) No change will scour.
10. What is the correct way to enter a function in Calc?
(a) Directly typing function name in a cell
(b) Using function wizard or selecting from toolbar
(c) Both (a) and (b)
(d) Depends on the function
11. A function should start with __________________.
(a) ‘=’ sign (b) alphabets (c) numbers (d) All of the these
12. Which of the following option is used to print a chart?
(a) Insert → Chart (b) File → View (c) File → Print (d) View → Chart
13. How many axes does charts in Calc have?
(a) Two (b) Three (c) Two or three (d) Four
14. The chart preview can be seen in________________.
(a) Page preview (b) Chart preview (c) Export chart (d) All of these

B. Fill in the blanks

1. The column immediately next to column “Z” is AA.
2. The default extension of a workbook created using a LibreOffice Calc spreadsheet is .ods.
3. The spreadsheet feature used to continue the series is called as Fill Handle.
4. The formula “=MIN(C1:C5)” stored in cell C6 when copied to cell D6 changes to
=MIN(D1:D5).
5. The formula in cell A2 is =B2+C3. On copying this formula to cell C2, C2 will change to =D2 +
E3.
6. The cell address of the cell formed by the intersection of the ninth column and the eighth
row will be I8.
7. $A1$B2 is an example of Mixed cell referencing in spreadsheet software.
8. Numbers entered into a cell are automatically right aligned.
9. If A1:A5 contain the numbers 16, 10, 3, 25 and 6 then =Average(A1:A5;60) will display 20.
10. In Relative cell referencing, the reference changes rows and columns automatically when
it is copied to a new cell.

C. State whether the following statements are True or False

1. A cell is a combination of row and column. True
2. A spreadsheet is also called as worksheet. True
3. There are ‘n’ number of sheets in a spreadsheet. True
4. In a spreadsheet, we can change the column width and row height. True
5. $A1$B2 is an example of mixed referencing. True

D. Solve the following in a spreadsheet

1. Cell A1 contains the number 10 and B1 contains 5. What will be the contents of cell C1, if
the formula =A1+B1*2^3 is entered in cell C1?
Ans.: = 50
2. The contents of Cell A1, B1, C1 and D1 are 5, –25, 30 and –35, respectively. What will be the
value displayed in cell E1 which contains the formula =MIN(A1:D1).
Ans.: -30
3. Cell D5 contains the formula =$B$5+C5 and this formula is copied to cell E5, what will be the
copied formula in cell E5?
Ans.: =$B$5 + D5
4. Cell D5 contains the formula =$B5 + C5 and this formula is copied to cell E5, what will be the
copied formula in cell E5?
Ans.: =$B5 + D5
5. Cell D5 contains the formula =$B5 + C$5 and this formula is copied to cell E6, what will be
the copied formula in cell E6?
Ans.: =$B5 + D$5

E. Short answer questions (50 words)

1. What do you call the document created in a spreadsheet application?
Ans.: Workbook.
2. What are the steps to create a new spreadsheet?
Ans.: Steps to insert new spreadsheet:-
1. Open LibreOffice.
2. In the Start Center, click on Spreadsheet (with the Calc icon).
3. A new blank spreadsheet (Workbook) will open in LibreOffice Calc.
3. What is the difference between spreadsheet, worksheet and sheet?
Ans.: Excel workbook is normally called as spreadsheet while worksheet is single page of
workbook and sheet is short form of worksheet.
4. What is the default name of the worksheet? How can it be renamed?
Ans.: Default name of the worksheet is “Sheet1”. You can change sheet name just by double
clicking on it.
5. Write the steps to insert and delete the worksheet in Calc.
Ans.: Steps to Insert a worksheet: -
1. Click Sheet → Insert Sheet....
2. In the dialog choose New sheet, how many to insert, and whether to put it Before /
After the current sheet, then OK.

Or

1. Right Click on Sheet tab.

2. Choose Insert Sheet.
3. New Sheet dialog box will open, choose options and click on Ok button.

Steps to Delete a worksheet: -

1. Right Click on sheet tab.
 2. Choose Delete Sheet option.

6. What is an active cell? How to delete the contents of an active cell?

Ans.: Currently selected or highlighted cell is called active cell in Spreadsheet. To delete the
contents of an active cell simply press delete key from keyboard.

7. What is relative and absolute cell address in the spreadsheet?

Ans.: A relative cell address changes automatically when you copy or move the formula to a
different cell. This is the default behavior in spreadsheets. Whereas, An absolute cell address
remains constant (fixed), when you copy or move the formula to a different cell. You can
create an absolute reference by adding a dollar sign ($) before the column letter and the row
number.

8. Explain any two operations performed on data in a spreadsheet.

Ans.: Sorting:- Sorting is the process of arranging data in a worksheet in a specific order based
on the values in one or more columns.
Filtering:- Filtering is the process of displaying only the rows that meet certain specified
criteria while temporarily hiding the rows that don't.

9. How do formulae work in a spreadsheet?

Ans.: Formulas in a spreadsheet are expressions that perform calculations or logical
operations on the data. The calculation follows the standard order of operations
(PEMDAS/BODMAS).

10. Can you include more than one mathematical operator in a formula?
Ans.: Yes.
11. How to make visible the desired toolbar a spreadsheet?

Ans.: Steps to make visible the desired toolbar:-

1. Go to the View menu on the Menu bar.

2. Click on Toolbars.
3. In the submenu that appears, you will see a list of available toolbars.
4. Click on the name of the toolbar you want to make visible.

12. Give the syntax and example of any three mathematical functions in spreadsheet.
Ans.: 1. SUM Function:- The SUM function is used to add all the numeric values within a
specified range of cells.
Syntax =SUM(number1; number2; ...) or =SUM(Range)
Example If the values in cells A1 through A5 are 10, 20, 30, 40, and 50.
Usage =SUM(A1:A5)
2. PRODUCT Function: The PRODUCT function is used to multiply all the numbers given as
arguments or within a specified range.
Syntax =PRODUCT(number1; number2; ...) or =PRODUCT(Range)
Example If cell B1 contains 5 and cell C1 contains 10.
Usage =PRODUCT(B1; C1)
3. ROUND Function:- The ROUND function is used to round a number to a specified number of
decimal places.
Syntax =ROUND(number; count)
Arguments:- number is the value you want to round. count is the number of decimal places.
Example You have the value 12.345 in cell D1.
Usage =ROUND(D1; 2)
13. Give the syntax and example of any three statistical functions in spreadsheet.
Ans.: Here is the syntax and an example for three common statistical functions in LibreOffice
Calc:
1. AVERAGE Function: The AVERAGE function calculates the arithmetic mean (average) of the
numbers within a specified range of cells.
Syntax =AVERAGE(number1; number2; ...) or =AVERAGE(Range)
Example: To find the average marks of students listed in cells C2 through C10.
Usage =AVERAGE(C2:C10)
Result Returns the sum of values in C2:C10 divided by the count of those values.
2. MAX Function: The MAX function is used to find the largest numeric value within a set of
values or a specified range of cells.
Syntax =MAX(number1; number2; ...) or =MAX(Range)
Example To find the highest score achieved in a test, listed in cells D1 through D50.
Usage =MAX(D1:D50)
Result Returns the single highest number in the range D1:D50.
3. COUNT Function: The COUNT function is used to determine the total number of cells in a
range that contain numeric data (including numbers, dates, and times). It ignores empty cells
and cells containing only text.
Syntax =COUNT(value1; value2; ...) or =COUNT(Range)
Example To count how many students have marks entered in the range E5 through E40.
Usage =COUNT(E5:E40)
Result Returns the count of cells in the range that have a numerical value
14. Give the syntax and example of any three decision making functions in spreadsheet.
Ans.: 1. IF Function: The IF function tests a single condition (a logical test) and returns one
value if the condition is true, and another value if the condition is false.
Syntax =IF(Test; Value_if_true; Value_if_false)
Example To check if a student has passed or failed. Marks are in cell B2.
Usage =IF(B2>=33; "PASS"; "FAIL")
Result If B2 is 45, the result is PASS. If B2 is 25, the result is FAIL.
2. AND Function: The AND function checks multiple conditions (logical tests) and returns TRUE
only if all conditions are met. If even one condition is false, it returns FALSE.
Syntax =AND(Logical_Test1; Logical_Test2; ...)
Example: To check if a student is eligible for a prize (Score > 90 AND Attendance >= 80%).
Score is in C2, Attendance is in D2.
Usage =AND(C2>90; D2>=0.8)
Result: Returns TRUE only if both conditions are true; otherwise, it returns FALSE.
3. OR Function
The OR function checks multiple conditions (logical tests) and returns TRUE if at least one of
the conditions is met. It returns FALSE only if all conditions are false.
Syntax =OR(Logical_Test1; Logical_Test2; ...)
Example To check if a student gets a concession (Fee < 500 OR Scholarship = “Yes”). Fee is
in E2, Scholarship is in F2.
Usage =OR(E2<500; F2="Yes")
Result Returns TRUE if either the fee is less than 500 or the scholarship status is "Yes".
15. Give the syntax and example of any three date and time functions in spreadsheet.
Ans.: 1. TODAY Function: The TODAY function returns the current system date. This function is
volatile, meaning it updates every time the spreadsheet is opened or recalculated.
Syntax =TODAY()
Arguments Takes no arguments inside the parentheses.
Usage =TODAY()
Result Displays the current date (e.g., 05-11-2025).
2. NOW Function: The NOW function returns the current date and time based on the system
clock. Like TODAY, it is volatile.
Syntax =NOW()
Arguments Takes no arguments inside the parentheses.
Usage =NOW()
Result Displays the current date and time (e.g., 05-11-2025 19:50:56).
3. YEAR Function:- The YEAR function extracts and returns the year (as a four-digit number)
from a given date.
Syntax =YEAR(Date_value)
Arguments Date_value is the date you want to extract the year from (can be a cell reference
or a date entered as text).
Example If cell A1 contains the date 25/08/2026.
Usage =YEAR(A1)
Result 2026
16. Give the syntax and example of any three logical functions in spreadsheet.
Ans.: Same as question no 14.
17. Give the syntax and example of any three string functions in spreadsheet.
Ans.:
1. CONCATENATE Function: The CONCATENATE function is used to join two or more text
strings (or the content of different cells) into a single string.
Syntax =CONCATENATE(Text1; Text2; ...)
Example To join a First Name (in A2) and a Last Name (in B2) with a space in between.
Content A2 = "Rohan", B2 = "Sharma"
Usage =CONCATENATE(A2; " "; B2)
Result Rohan Sharma
2. LEFT Function: The LEFT function is used to extract a specified number of characters from
the beginning (left side) of a text string.
Syntax =LEFT(Text; Number_of_characters)
Arguments Text is the original string. Number_of_characters is how many characters to
extract.
Example To extract the first 4 characters of a product code in cell C2.
Content C2 = "DMC10034"
Usage =LEFT(C2; 4)
Result DMC1
3. UPPER Function: The UPPER function is used to convert all letters in a text string to
uppercase (capital letters).
Syntax =UPPER(Text)
Arguments Text is the original string or a cell reference containing the string.
Example To convert a name in cell D2 to all capital letters.
Content D2 = "spreadsheet"
Usage =UPPER(D2)
Result SPREADSHEET
18. Explain the advantages of drawing a chart in Calc.
Ans.: Here are the advantages of drawing a chart in Calc:
1. Quick Understanding: Charts allow for instant understanding of data trends and
comparisons, which is faster than reading raw numbers.
2. Easy Comparison: They facilitate the simple comparison of different data sets (e.g.,
comparing sales across various months or regions).
3. Identify Trends: Charts clearly highlight patterns and trends over time (e.g., showing if
performance is consistently rising or falling).
4. Effective Presentation: They serve as engaging visual aids, making reports and
presentations clearer and more memorable.
5. Better Decisions: Visual analysis helps in faster decision-making and forecasting future
performance.
19. Explain in one line each the various types of charts.
Ans.: common types of charts used in spreadsheets:
 1. Column Chart: Compares different categories or groups of data using vertical bars.
2. Bar Chart: Compares different categories or groups of data using horizontal bars.
3. Line Chart: Shows trends and changes in data over a continuous period of time.
4. Pie Chart: Illustrates how parts contribute to a whole (percentages of a total).
5. Area Chart: Shows trends over time, emphasizing the magnitude or volume of change
by filling the space below the line.
6. Scatter Chart (or XY Chart): Shows the relationship between two sets of numerical data
(two variables).

20. Write the steps to insert a chart in Calc.

Ans.: The steps to insert a chart in Calc are:
1. Select the Data (including headings).
2. Go to Insert menu  Chart... (or click the Chart icon).
3. Use the Chart Wizard to Choose the Chart Type.
4. Specify Chart Elements (like Title and Axes names).
5. Click Finish.
21. Name and explain any five components of a chart in a spreadsheet package.
Ans.: Here are five essential components of a chart in a spreadsheet package, explained very
briefly:
1. Chart Title: The descriptive name of the chart, placed at the top (e.g., "Annual
Revenue").
2. Data Series: The visual representation (bars, lines, or slices) of the numerical data being
plotted.
3. Axes: The two lines forming the boundary. X-Axis (horizontal) holds categories (e.g.,
months), and Y-Axis (vertical) holds the values (e.g., amounts).
4. Legend: A small key that identifies what each color or symbol represents, essential for
charts with multiple data series.
5. Data Labels: The exact numerical value placed directly next to or on the data point (bar
or line) for precision.

Unit – 4 Presentation
A. Multiple Choice Questions
1. Which of the following option is not available on Presentation Wizard?
(a) Empty presentation (b) Form template
(c) Open new presentation (d) Open existing presentation
2. Which of the following is not a part of main Impress window?
 (a) Slides pane (b) Workspace (c) Work pane (d) Task pane
3. Which of the following is not a section of tasks pane?
(a) Master pages (b) Layouts (c) Custom View (d) Custom animation
4. Which view button listed below is not one of those available in the workspace?
(a) Normal view (b) Outline view (c) Thumbnail view (d) Notes
5. Which view is generally used for creating, formatting and designing slides?
(a) Normal view (b) Outline view (c) Notes (d) Slide Sorter view
6. The slide show can be exited at any time during the show by pressing which of the following keys?
(a) Space bar (b) End key (c) Break key (d) Esc key
7. Which of the following features is used to create a new slide show with the current slides
but presented in a different order?
(a) Rehearsal (b) Custom Slide show
(c) Slide Show Setup (d) Slide Show View
8. Which of the following feature is used to progress the slide show automatically while
speaking on the topic?
(a) Custom Animation (b) Rehearse Timing (c) Slide Transition (d) Either (a) or (b)

B. Fill in the blanks

1. Slide Master is used to maintain consistency in design and colour in the presentation.
2. Slide Sorter view is used to view all the slides simultaneously.
3. Standard Tool is used to perform basic operations on the presentation.
4. Master Page is used to modify the Overall design and layout of the slide.
5. To create a new blank presentation, use the key combination Ctrl + N.
6. In every presentation, first slide should be Title Slide.
7. To save a presentation, we can use key combination Ctrl + S.
8. In LibreOffice Impress, by default the presentation is saved with .odp extension.
9. The keyboard shortcut key for slide show is F5.
10. The short cut key to close the LibreOffice impress is Ctrl + Q.
11. The short cut key to insert a new slide is Ctrl + M.
12. The Normal view is used to apply animation on the content of slide.
13. A paper copy of presentation given to the audience is known as Handout.
14. To play a sound during transitions, select a sound from the Sound list.
15. To play the sound repeatedly, the Loop until next sound is used.

C. State whether the following statements are True or False

1. The order of the slides cannot be changed in slides pane. False
2. Slide design or layout can be changed for multiple slides simultaneously. True
3. Every slide in a presentation has exactly one slide master. False
4. Animations once applied can be changed but cannot be removed. False
5. Slide names are included in outline view. True
6. The notes added to slides can be seen during the presentation. False
7. A presentation can have multiple slide masters. True
8. A user can create his/her own slide master. True
9. Once a pre-defined slide master is selected, the background of slide cannot be changed. False
10. The text added to the header is displayed on the first slide only. False
11. The text added to the footer is displayed on the last slide only. False
12. User can create his/her own template and use it in the Presentation Wizard. True
13. The Notes View is used for the audience. False
14. It is not possible to insert audio or video clips in the presentation. False
15. Header and footer can be inserted in the presentation. True

D. Short answer questions (50 words)

1. List the possible multimedia contents that are included while creating a presentation.
Ans.: Text, images, audio, video, animation, charts, tables, and shapes can be included in a
LibreOffice Impress presentation.
2. List the important points to be considered while making an effective presentation.
Ans.: Important points to be considered while making an effective presentation
1. Know your audience and purpose of the presentation.
2. Keep slides simple and well-organized.
3. Use readable fonts and appropriate font sizes.
4. Maintain color contrast between text and background.
5. Use short points instead of long paragraphs.
6. Add relevant images, charts, or graphics to support content.
7. Use animations and transitions carefully and sparingly.
8. Check spelling and grammar before presenting.
9. Rehearse the presentation to manage time and flow.
[Link] confidently and clearly with the audience.
3. What are the advantages of using a presentation?
Ans.: Advantages of using a presentation: -
1. Makes information more attractive and easier to understand.
2. Helps in presenting ideas clearly and effectively.
3. Saves time through organized and visual communication.
4. Allows use of multimedia elements like images, audio, and video.
5. Keeps the audience engaged and interested.
6. Can be easily edited, updated, and reused.
7. Useful for explaining complex data through charts and diagrams.
8. Enhances the overall impact of the message.
4. What objects can be inserted to slides in Impress?
Ans.: Objects can be inserted to slides in Impress:
1. Text boxes
2. Images or pictures
3. Audio clips
4. Video clips
5. Tables
6. Charts or graphs
7. Shapes and lines
8. WordArt or Fontwork
9. Symbols and clip art
[Link] and animations
5. What are the steps to add picture or object to the slide?
Ans.: Steps to add picture or object to the slide: -
 a) Open the slide where you want to insert the picture or object.
b) Click on the Insert menu from the menu bar.
c) Choose Image (for picture) or Object (for shapes, charts, etc.).
d) Browse and select the file you want to insert.
e) Click Open to add it to the slide.
f) Resize and move the picture or object as needed.
6. How can text be added to header or footer on the slides?
Ans.: Steps to add header or footer on slides: -
1) Click on the Insert menu.
2) Select Header and Footer.
3) A dialog box appears — choose the Slides tab.
4) Check the boxes for the items you want to add, such as:
a. Date and time
b. Footer (enter your text here)
c. Slide number
5) Click Apply to All to add it on all slides, or Apply to add it only on the current slide.
7. Describe the use of fields available in header and footer.
Ans.: In LibreOffice Impress, the Header and Footer dialog provides several fields that can be
added to slides to display useful information. Their uses are as follows:
1. Date and Time – Displays the current date and time on each slide. It can be set to
update automatically or remain fixed.
2. Footer – Used to add custom text such as the presentation title, author’s name,
organization name, or any other note.
3. Slide Number – Automatically shows the number of each slide, helping the audience
and presenter keep track of the slide order.
8. Write the steps to create a template.
Ans.: Steps to create a template in LibreOffice Impress:
1. Open LibreOffice Impress and create a new presentation.
2. Design the slide as you want — set background, layouts, fonts, colors, and insert any
text or objects that should appear in the template.
3. Go to the File menu and select Templates → Save as Template.
4. In the dialog box, enter a name for your template.
5. Choose a category (for example, “My Templates”).
6. Click on Save.
9. Write down the steps to add slide transition in your presentation.
Ans.: Steps to add slide transition in LibreOffice Impress:
1. Open your presentation in LibreOffice Impress.
2. Select the Slide you want to apply a transition to.
3. Go to the Slide Transition option — you can find it in the Tasks Pane on the right side.
4. Choose a transition effect from the list (e.g., Fade, Wipe, Dissolve).
5. Set the Speed (Slow, Medium, or Fast).
6. Choose how to advance the slide — On mouse click or Automatically after a specific
time.
7. Click Apply to All Slides, if you want the same transition on every slide.
10. How will you add the slide number at the bottom of each slide?
Ans.: Steps to add slide number at the bottom of each slide in LibreOffice Impress:
1. Open your presentation in LibreOffice Impress.
2. Go to the Insert menu.
3. Select Header and Footer.
4. In the dialog box, click on the Slides tab.
5. Check the box for Slide number.
6. Click Apply to All to show slide numbers on every slide.
11. How will you insert a company’s logo (picture) in first slide of your presentation?
Ans.: Steps to insert a company’s logo:-
1. Go to the first slide where you want to insert the logo.
2. Click on the Insert menu.
3. Select Image → From File.
4. Browse and select the company’s logo image file from your computer.
5. Click Open to insert the image into the slide.
12. How will you add the name of the company on the top of each slide?
Ans.: Steps to add the name of the company on the top of each slide in LibreOffice Impress:
1. Open your presentation in LibreOffice Impress.
2. Go to the View menu and select Master Slide
3. In the master slide, click at the top area of the slide.
4. Type the name of the company where you want it to appear.
5. After finishing, click View → Normal to return to the normal slide view.
13. Write down the steps to create a table in a presentation.
Ans.: Steps to create a table in a presentation in LibreOffice Impress:
1. Go to the slide where you want to insert the table.
2. Click on the Insert menu.
3. Select Table.
4. In the dialog box, specify the number of columns and rows you need.
5. Click OK.
14. Write down the steps to insert a chart in slide.

Ans.: Steps to insert a chart in a slide in LibreOffice Impress:

1. Go to the slide where you want to insert the chart.
2. Click on the Insert menu.
3. Select Chart.
4. A default chart will appear on the slide along with a small data table.
15. What are the five views of presentation?
Ans.: Five views of presentation:-
1. Normal View
2. Outline View
3. Notes View
4. Slide Sorter View
5. Slide Show View