I.
Emotional Intelligence (EI) (Mahni rilru put hmang in
hriatfiah)
Definition:
Emotional Intelligence chu mahni rilru chhungril (feelings)
inhriat fiahna. EI hi Daniel Goleman chuan Intelligence
Quotient (IQ) tluk a pawimawh a ni ati. Chu inhriatfiahna chuan
mahni in vawnna kawng ah te, midang te nen a khawsak ho na
ah inhriatthiam tawnna te, khawtlang a nunho dan ah te min
pui dawn a ni.
EI a bung 5 te chu:
1. Mahni inhriatfiahna (self-awareness)
2. Kan rilru ngaihtuahna leh khawsakzia in thunun theihna/
mahni in control theihna (self-regulation)
3. Mahni in fuih/ inti phur (motivation)
4. Midangte dinhmun a indah a hriatthiamna (empathy)
5. Vantlang a khawsak ho thiamna (social skills)
Mahni inhriatfiah police tan a pawimawhna te:
1. Police te chu pressure rip tak delh bet tu kan ngah bik
emem.
Mahni rilru puthmang enfiahthiam/ hriat fiah thiamna kan
neih chuan enge min delh rip tu kan hre thei ang. Hetiang
hunah hian rilru tawt, rilru hreawm leh thinurna lakah kan
fihlim dawn.
2. Harsatna a awm hunah public nen inlaichinna tha neiin
buaina chinfel kawngah min pui dawn a ni.
3. Thawh hona tha min neih tir ang, mi rin kan hlawh bawk
ang
4. Humsual dai kawng ah min vengtu ani ang
5. Rorelna fel tak kan nei thei thin dawn a ni
Engtin nge mahni inhriatfiahna (EI) nei tur hian hma kan sawn
ang:
1. Training: EI chungchang ah zirhona te neih thin tur
2. Mahni inhriatfiah na turin kan thian leh rualpui te atang
engang mi nge ka nih feedback lak
3. Taksa leh rilru chawlh hahdam tir thiam a pawimawh
4. Hun vawn thiam a hnawh khah tawk thiam a pawimah
5. Nunphung enkawl uluk a taksa a tul anga sawizawi a, ei tih
that a mut tam
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6. Zu leh thil thalo insum
II. Positive Thinking (Ngaihtuahna thalam)
Definition: Norman Vincent Peale: American minister,
motivational speaker and author mihring ngaihtuahna
thalam pu mi chuan thil a engzawng hlirin a thlir a, harsatna
a tawn pawhin beidawng lo in hmalam a pan thin. Mi a
ngaihdan in a nunzia a hril. Rinna nghet tak nei mi leh mahni
inring tawk mihring chuan a hmalam a dodaltu a su kiang
thin. Thil a thalam a eng zawnga thlir tlat mi chu a rilru a
hrisel a, a tul hunah a in siamrem thiam thin a ni.
Police tan thil thalam thlir thiam pawimawhna te:
1. Lunghnurna dodal tu atan: Police in kan thil tawn tamtak
te chu thil thalo leh rapthlak tak tak, mihring tawrhna te,
chunglam Atanga in rah behna hian rilru hnualsuatna min
thlen thin ani. Heng hunah hian a engzawnga thlir tlat mi
chuan heng lunghnurna te hi a ti tlem dawn
2. Kan thil tawn a zirin kan insiam rem anga, hna tuilohna te
kan ti bo anga. Hna ah thawhhona tha siamtu kanni pui
nuam kan ni dawn a ni ang
3. Kan hna ah kan lungawi anga, infuihna tha min pe anga
tha taka hna thawk thei ah min siam ang.
4. Rilru hrisel min pe anga kan taksa vawn that chungchang
ah pawh kan phur anga kan hrisel sawt ang.
Engtin nge Ngaihtuahna Thalam nei turin hma ka lak ang:
1. Nangmah ah in ring tawk rawh: Mahni in rintawkna neih hi
kan hmalam pen na tur a step pawimawh hmasa ber a ni.
Ka titheilo ang ti a rilru pu tlat mi chu hlawhtlinlohna
kawngah chance a nei tha bik
2. A tha lam a thil nem ngheh thiam. E.g katithei, ka chak
tawk, ka in ringtawk tih ngaihtuahna neih fo tur
3. Thil a englam thlir tlat chuan hlawhtlinna min hmuh tir nge
nge thin
4. Hlauhna leh manganna ten kan ngaihtuahna ah hmun
chang suh se
5. Tawngtai thiltihtheihna: Tawngtai hian rinna nghet min pe
a chu chuan beiseina min pe
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III. Time Management (Hun vawnthiam)
Definition.
Time management chu kan thil tihtur, ruahmanna kan siam leh
kan tih hlawhtlinna atan a hun kan hman thiam dan. Hun khawh
ral lo a rim lutuk silo a mahni tum ram thlen.
David Allen an hun hmanthiam kawnga point pawimawh
a zirtirna Getting Things Done (GSD) :
1. Dahthat (Capture): I hnathawh leh suangtuahna leh
intiamna te chu I thil rin tak ah dahtha rawh, I thluak ah
nilo.
2. Chian rawh (Clarify): Engthil pawh chiang hmasa phawt la
tichuan enge I tihtur tul thlang fel rawh.
3. Duang fel rawh (Organize): I thil tihtur leh hmachhawp a in
dawt in remfel/ duang tha rawh.
4. In enfiah (Reflect): I kawng zawh te nitin emaw kar dan in
enfiah fo rawh.
5. Inhnamhnawih (Engage): Hna thawk la, I hna thawh ah in
ring tawk la, tihtur a hun taka tih zir rawh.
Police te tan a a pawimawhna te:
1. Police hna chu emergency taka thil bawhzui ngai te, thil
bawhzui nghal rum rum ngai te, hunbi nei a hna thawk te,
court a inlan te, khawtlang thil a tel ngaihna te nei thin
kan ni a. Hemi avang hian hun hman thiam kan zir a
pawimawh lehzual. Time management kan thiam loh
chuan kan in hai buai fo anga, zilh ngai in kan awm fo ang.
2. Hun hmangthiamlo tak mi chu thawh hona tichhe tu a ni
thei.
3. Hun vawng thiamlo chuan a hna ah rah tha aiin rah thalo a
thlen tam zawk.
4. Kan duty hun a hna kan thawh leh kan duty off laia
hahchawlhna hun kan neih te kan balance thiam a
pawimawh rilru leh taksa a hrisel neih nan.
5. Hun hmang thiam chuan hna pawimawh leh hmanhmawh
thlak a thliar thiam ang.
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IV. Team Management at Police Station
Definition: Team management awmzia chu mi a huho a tum
thuhmun neia a, thu fel taka rel ho a, thawh ho a hlawhtlin tum.
(Peter Ferdinand Drucker- Father of modern management
Austrian American management consultant, educator and
author) a Team Management thurin te:
1. Tum nei a in kaihhruai: Team leh mimal in a thil tum a
chiang tur a ni. Tehfung tha tak a nei anga pawl thil tum
nen a in hne ang.
2. Kan chakna (strength) choh thlir tur: He inkaihhruaina ah
hian kan chakna choh kan en anga kan weak point thlirlo
in. Team member tin theihna a in ang veklo, an thatna ber
ah zel chhawrthiam tur.
3. Team anga kan kal chuan in pawhtlanna, rilru tlang leh
nghet kan pu tur ani.
4. Mawhphurna leh mimal thuneihna pawm thiam a
pawimawh. Chu chuan in rin tawnna leh in fuihna a hril
ang.
5. Kan thil tih mek ai chuan eng rah nge a chhuah a
pawimawh.
6. Hotu nihna chanvo ah nihna aiin mawhphurna a
pawimawh. Hotu chuan a hna ah rinawmna, nungchang ah
leh taimakna a entir tur a ni.
7. Team inkaihhruaina ah reng reng zir belh leh hmuh chhuah
belh zel lam kan thlir anga kan tihsual te chu hun
siamthatnan kan pe ang.
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V. Collective Decision-Making
Definition: Awmzia chu a huho a rorel tlanna. Mimal in
thuthlukna siam lovin group in thu a rel tihna ani.
James Suroweicki (Surowieki) a ziah Widom of Crowds ah
chuan thuthlukna siam chungchang ah mimal emaw thiamna
neibik/ expert te ai pawh in pawl anga a huho a thurel chuan
rah tha a chhuah zawk ati a ni.
Mipui tling khawm finna tehfung 4 te:
1. Ngaihdan in an lohna: A huho a thu ngaihtuah chuan
ngaihdan hrang hrang neiin thuthlukna tha chu chuan a
hring chhuak thin.
2. Zalenna: Ngaihdan zalen tak a awm thei a zalen taka
ngaihtuahna sen theih thin a ni.
3. Rorelna pum hmawm loh: Thuneihna leh hna sem darh a
ni thin.
4. Thu hlawm khawm: Ngaihtuahna hrang hrang neih chu
hlawm khawm niin thuthlukna fel pakhat rel chhuah ani
thin.
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VI. Importance of Team Work in Police
Teamwork kan tih chuan a huho a hna thawh a, in pui tawn leh
thu intawmtlang in tum ram thuhmin nei chunga thawh hona.
Ayman Kafel chu Africa leh Lebanon a indo hmachhawn tawh a
Iraq ah te sipai anga hmachhawn tamtak zuk nei a ni a. 2007
khan police lam hna ah zawm in lehkhabu te a ziak nual ani. A
sawi dan chuan basic training kan neih laia kan thupui lian ber
chu thawhhona/ teamwork hi a ni ati. Indona hmunah thil
tamtak kan hmu a, kan rilru ah vawiin hian hero nih kan tum
teh ang kantilo. Ka tihtur leh ka ding leh vei a awm te kha ka
rilru a lian ber chu ani, ati.
Police ah teamwork pawimawh bik chhan enge?
Police hna hi mimal a thawh theih anilo- inlungrualna, in rin
tawnna leh a huho a tanlak ngai hna ani. Heng a hnuai a points
te hian a pawimawhna te chu a sawifiah a ni-
1. Kan sa him nan/ safety: Police hna ah hian hlauhawm
tamtak a awm avangin in ven tawn ngaihna a tam hle a,
team anga hna kan thawh hian kan in humhim tawn thin.
2. Sawtna/ Effectiveness: Hna a huho a thawh hian mimal
ngaihtuahna ai chuan hlawkna a awm thin a bik takin
investigation, patrol, leh buaina hmachhawn na ah te hna
a felfai in a rang zawk bawk.
3. Thu inhrilhtawn/ Communication: Team anga kan thawh
chuan thu kan in share tawn thin a hei hian tihsual lakah
min veng a tin, kan thil hmachhawn ah hriat tharna min pe
thin.
4. Rorel a fel/ Better Decision-Making: Thawh hona chuan
ngaihdan tha zawk a hring chhuak a, thuthlukna tawp tha
tak a siam thin.
5. Mipui rin hlawh/ Public Confidence: Police inlungrual tak
leh a huho a thawk hian mipui rilru ati thlamuangin rin an
hlawh lehzual a ni.