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Savage Script Improved

The document is a scripted phone call where a representative informs a caller named Isaac about a benefit card he was supposed to receive for paying bills and utilities. The representative confirms Isaac's eligibility for a government subsidy based on his income and lack of certain insurance types. Additionally, the representative addresses potential complaints about frequent calls and offers to register Isaac's number on a do-not-call list while clarifying the purpose of the subsidy card.
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0% found this document useful (0 votes)
3 views3 pages

Savage Script Improved

The document is a scripted phone call where a representative informs a caller named Isaac about a benefit card he was supposed to receive for paying bills and utilities. The representative confirms Isaac's eligibility for a government subsidy based on his income and lack of certain insurance types. Additionally, the representative addresses potential complaints about frequent calls and offers to register Isaac's number on a do-not-call list while clarifying the purpose of the subsidy card.
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Hi, my name is Isaac. How are you doing today?

Alright, awesome.
The reason for my call is that our system shows you were supposed to
receive a benefit card last month—a card you can use to pay your
bills, utilities, and house rent—but it looks like you haven’t received it
yet. Is that correct?
Alright, so today is the day we’re going to ship your card, along with
the proper welcome package.
You’re still residing in the state of Ohio, correct?
And your ZIP code is 45204, right?
Thank you so much.
Now, I have great news for you in your local county. Most people there
are receiving a monthly government subsidy between $500 and $950.
These are month-to-month subsidies, not a one-time benefit.
This program is for people who do not have Medicare, Medicaid, or
job-based insurance. You don’t have any of those, correct?
It’s also for people making less than $50,000 per year. You’re still
under that amount, right?
And you’re below the age of 64, correct, sir?
Perfect. Congratulations—you qualify for the government subsidy.
You can use this subsidy to pay your bills, utilities, and house rent.
Other than nicotine and alcohol products, you can use it almost
anywhere.
There are no shipping charges at all. Everything is fully funded by the
government, so you don’t have to pay a single penny out of pocket.
Now, this part is important. The lower your annual income, the higher
the subsidy amount you receive. Just a rough estimate—about how
much do you make in a year? Around $20,000, $21,000, or $22,000,
approximately?
Got it. Based on that income range, you’ll be receiving one of the
maximum subsidy amounts.
You’ll also receive a tax-related confirmation message on your cell
phone regarding your subsidy card. That’s just for record and
verification purposes.
To make sure everything is correct, may I please confirm your first
and last name, sir?

If he says that I am getting these calls daily?


Just answer:

*Oh yeah that’s why I’m calling you we received a complaint that you
have been receiving so many calls from the marketplace and just after
confirmation I was going to register your number in the federal don’t
call list making sure no one reaches you ever again from the
marketplace. I also see I here in your profile that you were supposed
to receive a subsidy card from the federal government as you are low
on income. So have you received that subsidy card.
Replies:
Yes I already have everything.

No sir you misunderstood. I’m talking about the subsidy card. Do you
know what this subsidy card is??

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