ICT TECHNICIAN LEVEL 6
IT/OS/ICT/CR/12/6
PERFORM SYSTEM ANALYSIS AND DESIGN
ASSESSMENT TOOL
SECTION A (40 marks)
Answer ALL the questions in this section
1. Define each of the following terms: (4 Marks)
i) System
ii) Information
2. State four components of an information system. (4 Marks)
3. Outline four items that should be included in the terms of reference document. (4 Marks)
4. Differentiate between management information system and decision support system. (4
Marks)
5. Explain four qualities of a good information system. (4 Marks)
6. An organization has acquired a new information system for use. Outline four factors that
could have influenced this decision by the organization. (4 Marks)
7. List three file organization methods used in an information system. (3 Marks)
8. Differentiate between hard and soft properties of an information system. (2 Marks)
9. David used questionnaires to collect data for his research work. Outline three advantages of
using this data collection tool. (3 Marks)
10. Outline any four disadvantages of prototyping. (4 Marks)
11. Distinguish between closed and open systems, citing an example in each case.
(4 Marks)
SECTION B (60 Marks)
Answer any THREE questions in this section.
12. a) A good information system enables perform operations of a business. Currently most
businesses are operating using systems and the transition is rapidly increasing over time. Discuss
five important characteristics of a system. (10 Marks)
b) Describe each of the following types of systems: (10 Marks)
i) Mechanistic;
ii) Probabilistic;
iii) Cybernetic;
iv) Abstract;
v) Physical.
13. a) Using well labelled diagram in case, describe five tools used system analysis. (10 Marks)
b) Maintenance is a very critical phase in the system development lifecycle. Discuss five
Types of maintenance that can be used. (10 Marks)
14. a) Maringa Company has been running its operations in an old system. Over time, they have
realized the need to monitor their operations in a clearer way with new strategies to perform the
system Change over. Explain four system changeover strategies that could be used. (8 Marks)
b) Sid Group of companies has been intending to come up with a new system. The management
has been curious to understand the steps that would be taken in developing system. Discuss the
system development life cycle (SDLC) waterfall model using a diagram. (12 Marks)
15. a) Explain four types of system design used in system development. (8 Marks)
b) Using well labeled diagram, discuss four methodologies used in system analysis and design.
(12 Marks)
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