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Web Payment Methods

The document outlines payment options and currency billing for Springer Nature orders, detailing that customers are billed in different currencies based on their location. It explains the Advance Payment (Proforma Invoice) method for print products and the Open Invoice option available in select countries. Additionally, it describes how to place orders and settle invoices through various payment methods including credit card and bank transfer.

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0% found this document useful (0 votes)
15 views4 pages

Web Payment Methods

The document outlines payment options and currency billing for Springer Nature orders, detailing that customers are billed in different currencies based on their location. It explains the Advance Payment (Proforma Invoice) method for print products and the Open Invoice option available in select countries. Additionally, it describes how to place orders and settle invoices through various payment methods including credit card and bank transfer.

Uploaded by

prti.aptransco
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

2/9/26, 8:12 PM Payment Options & Currencies : Springer Nature Support

1. Springer Nature Support


2. Solution home
3. Springer Nature Link
4. Help and Support

Currencies
Webshop Payment Methods
When is Advance Payment offered?
How to place the order with Advance Payment
Receipt of the proforma invoice
Settling of the proforma invoice
Fulfillment of the order
Expiry of the proforma invoice
Open Invoice
When is open invoice payment offered?
How to place the order with open invoice
Settling of the invoice

Currencies

The currency in which your order is billed depends on the invoice address:

Customers from the Americas (Canada, US and Latin America) will be billed in US Dollars (USD).
Customers from Great Britain are billed in Pounds Sterling (GBP).
Customers from Switzerland are billed in Swiss Francs (CHF).
Customers from Europe, Africa, Asia/Pacific will be billed in Euros (EUR).
Customers from Japan will be billed in Japanese Yen (JPY)

If your local currency is not one of those listed above, the amount will be converted by your bank or credit card issuer
automatically.

Webshop Payment Methods

In our Webshop Springer Nature Link ([Link] ([Link] offer payment by


credit card or by PayPal. We also offer Advance Payment (Proforma Invoice) for customers in Europe, Africa, Asia and
Australia/Oceania. Our Webshop Payment Methods
([Link] page has additional details.

Advance Payment (Proforma Invoice)

Advance Payment means that you will revceive a Proforma Invoice and that prepayment is required in all cases. Once
payment has been received, the order will be shipped.

When is Advance Payment offered?

The Advance Payment option (Proforma Invoice) is only available for print products. That means that eProducts such
as eBooks or PPV (electronic articles or chapters) or products with electronic content cannot be purchased with
advance payment.

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How to place the order with Advance Payment

Customers from Europe, Africa, Asia and Australia/Oceania can place orders in our Webshop
([Link] Nature Link ([Link] ([Link] with Advance
Payment (only for print products). Customers from Americas can send the order by email to Customer Service
requesting Advance payment/Proforma and including the following information:

Billing + Shipping address


VAT number (if applicable)
Title + ISBN or ISSN
Quantity

Receipt of the proforma invoice

After the order was placed with advance payment, a confirmation email will be sent.
If the product is available, the proforma invoice will be provided automatically (usually within 1-3 business days) by
email. If the product is temporarily not available or has not yet been published, the order will be recorded and the
proforma invoice will be provided as soon as the product is available.

The proforma invoice means that prepayment is required prior to the fulfillment of the order.

Settling of the proforma invoice

The proforma invoice can be settled in various ways

1. The proforma email contains a secure payment link (valid for 14 days), which enables the customer to pay the
proforma invoice with credit card (VISA, Mastercard or AmericanExpress). Please do not email us your credit
card details. If you did not receive a secure payment link for your proforma invoice, you can request one by
sending an email to our customers based in the Americas email address or to our Rest of World
customers email address and quoting your proforma invoice number.
2. The proforma invoice can be settled with bank transfer. The necessary bank details are stated on the proforma
invoice. Please add your proforma invoice or customer number as a reference on the bank/wire transfer details
so our Accounting Department can match the payment to your order.
3. For customers in some countries, check payment is possible. If the option is given in the proforma invoice,
please remit the check payment with a copy of the invoice/proforma invoice to the address shown in the
"remittance to" section. This information is listed at the bottom of the proforma invoice. Note: All Canadian
check payments of less that $500 USD must be drawn from a US Bank.

Fulfillment of the order

Prepayment is required in all cases. Once payment has been received, the order will be shipped.

Expiry of the proforma invoice

The proforma invoice is valid for 90 days upon the issuing date. The secure payment link is valid 14 days. If you
encounter a problem with the proforma, the secure payment link or wish to query anything relating to your order
please contact Customer Service.

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Open Invoice

Open invoice means that the order will be shipped without prepayment. The open invoice will be sent by email, by
post or together with the delivery depending on your provided address information.

When is open invoice payment offered?

For the following countries, the option to order print products (no electronic products) with an open invoice and
without prepayment is possible if the billing and the shipping address are the same:

Austria
Switzerland
Liechtenstein
Germany
Belgium
Netherlands
Luxembourg
Denmark
Sweden
Norway

How to place the order with open invoice

To place an order with open invoice, please send an email to Customer Service asking for an open invoice and
include the following information:

Billing + Shipping address


VAT number (if applicable)
Title + ISBN or ISSN
Quantity

The order will be entered manually and you will receive the book(s) with the open invoice.

Settling of the invoice

The open invoice can be settled in various ways:

1. The invoice email contains a secure payment link (valid for 14 days), which enables you to pay the proforma
invoice with credit card (VISA, Mastercard or AmericanExpress). Please do not email us your credit card details.
If youdid not receive a secure payment link for your invoice, you can request one by sending an email to our
customers based in the Americas email address or to our customers outside of the Americas email address
and quoting your invoice number.

2. The invoice can be settled by bank transfer. The bank details are stated on the invoice. Please add your invoice or
customer number as a reference on the bank/wire transfer details so our Accounting Department can match the
payment to your order.

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