Nikhil R.

– Sr DevOps / Cloud Engineer

Professional Summary
With a decade of experience in the technology industry, I have consistently implemented robust DevOps
strategies and developed efficient solutions to deliver high-quality software applications. My expertise
covers a broad spectrum of cloud services, automation, and infrastructure management across major
platforms such as AWS and Azure. I am adept at provisioning and managing cloud resources, building and
maintaining CI/CD pipelines, containerizing applications, and orchestrating scalable deployments. My
technical breadth also encompasses middleware administration, data engineering, and the automation of
release management processes.

Core Competencies
 AWS Cloud Services: Proficient in provisioning and managing EC2, IAM, S3, AMI, EBS, ELB, Auto-
Scaling, Config, Secrets Manager, Route 53, KMS, DNS, VPC, VPN, CloudFormation (CFN), SNS, SQS,
RDS, CloudFront, Glacier, Lambda, API Gateway, CDN, CDK, CLI, and other services.
 Azure Cloud Services: Experienced in utilizing Resource Manager, Subscriptions, Resource Groups,
App Services, Virtual Networks (VNets), VPN tunnels, Blob Storage, VM Scale Sets, Azure SQL
Databases, Log Analytics, Security Center, Traffic Manager, CDN, and Notification Hubs.
 Cloud Computing Models: Knowledgeable in Infrastructure as a Service (IAAS), Platform as a Service
(PAAS), and Software as a Service (SAAS) throughout the Software Development Life Cycle (SDLC),
leveraging Agile methodologies.
 Troubleshoot and optimize hybrid and cloud-native systems across Linux and Windows
environments.
 Administer and maintain on-premises Windows Server infrastructure and related services.
 Server Administration: Skilled in the installation, configuration, and administration of RPM and NPM
packages on Linux distributions (RHEL, CentOS, Fedora, Debian), UNIX, and Windows servers.
 Kubernetes & Containerization: Managed Azure Kubernetes Service (AKS) clusters and related Azure
resources, ensuring scalable and resilient deployments. Containerized microservices using Docker
and Kubernetes, enabling automated deployments, scaling, and operations.
 CI/CD Automation: Implemented continuous integration and delivery pipelines using Azure DevOps,
Jenkins, Bamboo, and TFS, automating build, test, and deployment processes. Integrated Harness
with GitHub and Jenkins for full-stack DevOps automation.
 Infrastructure as Code: Developed reusable Terraform modules to standardize cloud infrastructure
deployments. Deployed scalable data pipelines on Databricks using Terraform.
 Release Management: Integrated Copado with Azure DevOps to streamline Salesforce release
management and CI/CD pipelines. Automated deployment processes by configuring Copado in
conjunction with Azure DevOps workflows.
 Data Engineering & Analytics: Deployed and maintained Apache Druid for real-time analytics in
both on-premises and cloud environments. Automated ETL processes using Python scripts, worked
with Hadoop clusters, Elastic Map Reduce, and Redshift pipelines.
 Maintained PRTG High Availability deployment to ensure fault-tolerant enterprise monitoring.
 Version Control & Collaboration: Configured and managed version control systems including Git,
ARM Templates, GitHub, SVN, and Bitbucket. Assisted defect tracking with JIRA, Confluence, and
ServiceNow; collaborated via Slack and Teams.
 Middleware & Web Servers: Extensive experience with middleware installations, deployments, and
domain configurations for Java/J2EE applications and web servers such as Apache Tomcat, Red Hat
JBoss, IBM WebSphere, IIS, and Oracle WebLogic.
 Database Management: Proficient in RDBMS and SQL database administration (Aurora, MySQL,
PostgreSQL, MongoDB), including restoration, logging, datastores, and caching using Memcached
and Redis.
  Automation & Scripting: Developed automation scripts with Python, Shell, PowerShell, and other
languages to streamline operations and deployments.
 RedHat Product Services: Hands-on experience with RHEL, CentOS, OpenShift, JBoss, and Ansible
Tower for server migrations and deployments.
 ServiceNow & AI Integration: Familiarity with ServiceNow DevOps module, AI Search, ICM workflows,
Geneva and Kusto queries, C# backend maintenance, API integration, and automation script
development.

Technical Skills
Category Details
Operating Systems Linux (RHEL, CentOS, Fedora, Debian, Alpine),
Unix, Windows
Infrastructure as Code Chef, Ansible, Terraform, CloudFormation CFT &
ARM Templates
Cloud Services Amazon Web Services (AWS), Microsoft Azure, GCP
Containerization & Orchestration Docker / Swarm, Kubernetes, OpenShift, Elastic
Services, PCF
Continuous Integration / Delivery / Testing Jenkins, Bamboo, VSTS/TFS, TeamCity, SonarQube,
Selenium
Version Control Systems Git, GitHub, Bitbucket, SVN
Scripting & Programming JSON, YAML, Shell, Python, Groovy, JavaScript, C+
+, Java/J2EE, .NET
API Services AWS API Gateway, Apigee, MuleSoft, Postman
Identity / Asset Management Active Directory, IAM
Data Security Compliance & Governance HIPAA, PHI, PCI, PII & DSS
Monitoring / APM Splunk, Dynatrace, New Relic, Datadog, Grafana,
Prometheus, ELK, Nagios, AppDynamics
Databases / Caching RDBMS, MySQL, Oracle, PostgreSQL, MongoDB,
Redis, Memcached
Networking TCP/IP, DNS, HTTP, SMTP, VPN, SSH, SSL, DHCP,
Firewalls, Load Balancers

Professional Experience

PACIFIC LIFE, CA
Role: Sr DevOps / Cloud Engineer

Duration: April 2024 – Present

 Provisioned infrastructure as code using Terraform, leveraging execution plans and automation of
change management.
 Automated build and deployment of Terraform scripts with Jenkins.
 Containerized applications utilizing Docker, EKS, CloudFormation (CFN), ECR, and ECS for efficient
lifecycle management.
 Implemented and managed PRTG Network Monitoring for proactive infrastructure health tracking,
alerting, and performance optimization.
 Act as a servant leader guiding teams on Agile values and Scrum best practices.
 Integrate GenAI/Devin workflows into DevOps pipelines to automate development and operational
tasks.
 Design and manage hybrid cloud environments on VMware and AWS, ensuring scalability, security,
and performance.
 Managed Kubernetes deployments, including Helm charts, rolling updates, and cluster scaling for
seamless operations.
 Designed and implemented CI/CD pipelines using Auto RABIT and Jenkins for Salesforce metadata
deployments.
 Implemented and maintained automated DevOps pipelines for Plain ID identity and access
management, ensuring secure and efficient deployments.
 Facilitate Scrum ceremonies including standups, sprint planning, reviews, and retrospectives.
 Designed, built, and managed scalable cloud infrastructure using AWS services including
ECS/Fargate, EC2, VPC, RDS, IAM, S3, and Load Balancing.
 Developed Python automation scripts to support CI/CD processes and log aggregation.
 Integrated Databricks notebooks with Git for enhanced version control.
 Leverage GenAI models to optimize CI/CD processes and reduce manual intervention in application
deployments.
 Manage and optimize AWS environments, including EC2, Security Groups, ALBs, and NLBs.
 Collaborate with R&D to debug and resolve production performance and stability issues.
 Implemented Copado branching strategies within Azure DevOps repositories.
 Collaborated on DevOps-driven integration solutions with platforms such as Cloudflare, Akamai,
Netlify, and Fastly.
 Integrated Code scan for automated code quality checks before deployment.
 Collaborated with InfoSec and compliance teams to enforce PCI-DSS, SOC2, and internal cloud
security standards.
 Implement Infrastructure-as-Code solutions with Terraform, Helm, and Ansible to streamline cloud
operations.
 Led DevOps automation initiatives for the ServiceNow platform, facilitating CI/CD and zero-
downtime upgrades.
 Automated Databricks job scheduling and monitoring using REST APIs and Python.
 Lead end-to-end Kubernetes application modernization, deployment, and scaling initiatives.
 Oversee Client 365 administration, including Exchange, Teams, SharePoint, and user provisioning.
 Implemented CI/CD pipelines via Harness and ArgoCD for streamlined GitOps deployments.
 Managed release branches and version control strategy across multiple Salesforce orgs.
 Managed infrastructure and CI/CD workflows to support PlainID solutions, optimizing scalability,
reliability, and performance.
 Configured, maintained, and automated PRTG dashboards and sensors to ensure real-time visibility
across servers, networks, and cloud environments.
 Designed and implemented Azure DevOps pipelines for automating builds and rollouts.
 Orchestrated containerized applications on AKS to ensure high availability.
 Configured Dynatrace dashboards for monitoring deployment health and error tracking.
 Use GenAI-driven code suggestions and debugging support to accelerate development and enhance
code quality.
 Configure and manage Infoblox for DNS, DHCP, and IP address management.
 Implemented observability and monitoring strategies using Splunk, Dynatrace, dashboards, and
proactive alerting.
 Implement security controls, SecOps processes, and compliance guardrails across cloud and
Kubernetes deployments.
 Lead VMware-to-KubeVirt migrations and deploy Kubernetes clusters using Spectro Cloud and
automation tools.
 Established observability and alerting frameworks using Prometheus and Grafana.
 Partnered with SQL database teams for capacity planning, ARM template management, and
performance analysis.
 Automated post-deployment verifications using GitHub-EMU scripts to validate component
synchronization.

Environment: Azure, RHEL, Ansible, Shell, Jira, Jenkins, Python, Docker, Kubernetes, SonarQube, Kibana,
NetSuite, PostgreSQL, Terraform, HashiCorp Vault, PlainID, Splunk, Apigee, Databricks, Gen Ai, PRTG,
LDAP, IAM, EMR, Cloudflare, Akamai, Netlify, Tomcat, WebSphere, Kafka, ETL, Redshift, Redis, RESTful
APIs, Grafana, Prometheus, RabbitMQ, Java
SENTARA HEALTHCARE, VA
Role: SRE DevOps / AWS Cloud Engineer

Duration: August 2022 – April 2024

 Configured and maintained AWS infrastructure services, Linux systems, and application
environments.
 Managed AWS security and compliance resources, reducing vulnerabilities by 20%.
 Installed and administered Jenkins CI/CD systems on Linux and Windows, overseeing plugins such
as Maven, ANT, and SonarQube.
 Integrated Terraform with CI/CD pipelines for streamlined automated infrastructure rollouts.
 Monitored Databricks jobs and clusters utilizing Prometheus and Grafana.
 Implemented automated triggers for nightly builds and sanity testing.
 Automate certificate management, DNS, MTLS, and secret rotation workflows.
 Implement AI-assisted automation for configuration management, monitoring, and incident
response.
 Implement Infrastructure-as-Code solutions with Terraform, Helm, and Ansible to streamline cloud
operations.
 Monitor, troubleshoot, and resolve Windows service and performance issues.
 Designed and automated deployment processes for PlainID IAM applications, enhancing release
speed and reducing operational errors.
 Establish and track SLAs, SLOs, and monitoring metrics to ensure application reliability and
performance.
 Developed custom PRTG monitoring scripts and integrations to enhance observability and incident
response efficiency.
 Streamlined the ML lifecycle within Databricks using MLflow.
 Managed ICM workflows for incident resolution and response.
 Implemented DevOps workflows with platforms such as Cloudflare, MaxCDN, and Fastly.
 Configured and managed Databricks clusters to support multi-environment pipelines.
 Collaborate with AI platforms to auto-generate infrastructure scripts, Helm charts, and pipeline
templates.
 Ensured SOX compliance through structured access and audit controls.
 Assist in configuring Palo Alto firewalls, including rule creation, NAT setup, and issue resolution.
 Collaborate with DevOps, Security, and Application teams to align cloud infrastructure with business
goals.
 Designed Kubernetes clusters for microservice orchestration and role-based access control (RBAC).
 Integrated APIs with Apigee and AWS API Gateway for secure communication.
 Configured Route 53 with CloudFront Edge locations to enable low-latency Lambda functions.
 Developed automation scripts in Python and PowerShell for deployment tasks.
 Collaborated with security and development teams to streamline PlainID DevOps workflows,
enabling seamless integration and monitoring.
 Enable AI-based knowledge sharing and documentation generation for smoother team onboarding
and collaboration.
 Architected end-to-end CI/CD pipelines using Auto RABIT integrated with Azure DevOps.
 Maintain Linux system internals, networking layers, and core services including Apache, DNS, SSH,
TCP/IP, and NFS.
 Collaborate with network and security teams to enhance scalability and security posture.
 Delivered DORA metrics and optimized automation processes in ServiceNow.
 Tuned PRTG thresholds and escalation workflows to reduce false alerts and improve operational
reliability.
 Deployed applications using AWS Lambda in a serverless framework.
 Managed Kubernetes environments with Spinnaker for rolling updates.
 Queried large datasets using Redshift Spectrum and Athena, orchestrated via Glue Jobs.
 Participate in change management, documentation, and scheduled maintenance activities.
 Environment: AWS, RHEL, Linux, Chef, Jira, Jenkins, Python, Kibana, NetSuite, PostgreSQL, Docker,
Kubernetes, Terraform, Git, Vault, RESTful APIs, Grafana, PRTG, Gen Ai, Prometheus, PlainID ,Sentry,
Databricks, Tomcat, JBoss, Kafka, Splunk, Nginx, PCF, Active Directory, Alert Logic, Lambda

FORTUNE MARKETING, INDIA

Duration: March 2018 – June 2021

 Configured cloud services in AWS and Azure, supporting multi-platform server environments.
 Provisioned infrastructure as code using CloudFormation, ARM templates, and Terraform.
 Configured Azure DevOps pipelines to automate build and deployment processes.
 Implemented CI/CD workflows using Azure DevOps (VSTS/TFS), Git, MS Build, Docker, Maven, and
Jenkins.
 Led microservice deployments on AKS and managed associated Azure resources.
 Managed incidents using ICM and performed root cause analysis for service improvements.
 Administered Azure infrastructure, including Web Roles, Worker Roles, VM Roles, SQL databases,
Storage, and Active Directory.
 Modified Shell and Java scripts for unit testing within Jenkins and Bamboo environments.
 Created custom Docker images and utilized Docker Swarm for deployment automation.
 Configured Kubernetes services, including API, Controller, Proxy, and Pods.
 Worked extensively with SQL databases such as MySQL, Oracle, and PostgreSQL.
 Integrated REST APIs and developed automation scripts in PowerShell and Python.
 Drove release planning through the SDP process and managed version control systems.
 Configured Splunk with Active Directory and LDAP for authentication and monitoring.

Environment: AWS, Azure, Windows, Linux, Bitbucket, Bamboo, Jenkins, Terraform, Docker, Oracle,
PostgreSQL, LDAP, WebLogic, Tomcat, Ansible, uDeploy, Python, Shell

NUCLEUS SOFTWARE, INDIA

Duration: September 2014 – March 2018

 Configured AWS cloud services, including EC2, EBS, ASG, ELB, AMI, SNS, SQS, Lambda, and
CloudWatch.
 Managed network resources such as VPNs, VPCs, DNS, Route 53, load balancers, and security
groups.
 Configured storage solutions (S3, Glacier) and security tools (IAM, MFA, GuardDuty, Inspector,
Macie, WAF, KMS).
 Provisioned infrastructure as code using Terraform and CloudFormation.
 Built CI/CD pipelines in Jenkins, integrating Nexus for artifact management.
 Administered databases, including RDS, Aurora, DynamoDB, and Azure SQL.
 Developed Python and Shell scripts for inventory management and system monitoring.
 Queried relational databases (Oracle, MySQL, SQL Server) using PL/SQL.
 Administered Active Directory and configured SAML, Kerberos, LDAP, OWASP, and SSL for secure
authentication.
 Performed Linux server administration, including patching and system upgrades.
 Environment: AWS, Chef, Terraform, Linux, Windows, SAN/NAS, Oracle, MySQL, SAML, OWASP