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Emachines D620 Service Guide

The eMachines D620 Service Guide provides technical information about the device, including system specifications, features, and user instructions. It emphasizes the importance of checking regional offices for localized features and part numbers when ordering replacements. The guide also includes details on the device's components, controls, and operating instructions.

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0% found this document useful (0 votes)

8 views118 pages

Emachines D620 Service Guide

Uploaded by

satsuki.lhs

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as PDF, TXT or read online on Scribd

eMachines

D620
Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,
please refer to [Link]

PRINTED IN TAIWAN

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Revision History
Please refer to the table below for the updates made on eMachines D620 service guide.

Date Chapter Updates

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Copyright
Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

iii

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Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.
Core Duo and Core 2 Duo are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

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Conventions
The following conventions are used in this manual:

SCREEN Denotes actual messages that appear on screen.

MESSAGES
NOTE Gives bits and pieces of additional information related to the current topic.

WARNING Alerts you to any damage that might result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.

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Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

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Chapter 1

System Specification
Features
Below is a brief summary of the computer’s many feature:

Operating system
• Genuine Windows Vista®

Platform
• AMD Athlon™ 2650e processor or higer
• AMD RS690MC/SB600 chipset
• IEEE 802.11b/g

Display and Graphics

• 14.1" WXGA TFT LCD, 1280 x 800 pixel resolution
• Built-in AMD RS690MC (Marketing name: ATI Radeon™ Xpress 1200 Graphics, integrated graphics
card)

Storage Subsystem
• 2.5” hard disk drive
• Optical drive options:
• DVD-Super Multi double-layer drive
• DVD/CD-RW combo drive

Audio
• Two built-in Acer 3DSonic stereo speakers
• High Definition Audio support
• Built-in microphone
• MS-Sound compatible

Communication
• Integrated webcam* (for selected models only, please refer to Appendix A for more details)
• WLAN: IEEE 802.11b/g
• LAN: Fast Ethernet; Wake-on-LAN ready

Privacy control
• BIOS user, supervisor, HDD passwords
• Kensington lock slot

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Special keys and controls
• 88-/89-key keyboard
• Touchpad pointing device

I/O Interface
• Four USB 2.0 ports
• External display (VGA) port
• Headphones/speaker/line-out jack
• Microphone-in jack
• Ethernet (RJ-45) port
• DC-in jack for AC adaptor

Power Subsystem
• ACPI 3.0
• 48.8 W 4400 mAh Li-ion battery pack (6-cell)
• 3-pin 65W AC adapter

Dimensions
• 331 (W) x 248 (D) x 29.7/41.08 (H) mm
(13.03 x 9.76 x 1.16/1.61 inches)
• 2.4 kg (5.29 lbs.) with 6-cell battery pack

Environment
• Temperature:
• Operating: 5 ° C to 35 ° C
• Non-operating: -20 ° C to 65 ° C
• Humidity (non-condensing):
• operating: 20%~80%
• Non-operating: 20%~80%

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Your eMachines Notebook Tour
After knowing your computer features, let us show you around your new eMachines computer.

Top view
p

# Icon Item Description

1 Integrated webcam Web camera for video communication. (only for certain
models)
2 Microphone Internal microphone for sound recording.

3 Display screen Also called Liquid-Crystal Display (LCD), display computer

output

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4 HDD Indicates when the hard disk drive is active.

Num Lock Lights up when Num Lock is activated.

Caps Lock Lights up when Caps Lock is activated.

5 Keyboard For entering data into your computer.

6 Palmrest Comfortable support area for your hands when you use the
computer.
7 Touchpad Touch-sensitive pointing device which functions like a
computer mouse.
8 Click buttons (left and The left and right buttons function like the left and right
right) mouse buttons.
9 Power Indicates the computer's power status.

Battery Indicates the computer's batttery status.

1. Charging: The light shows amber when the battery is
charging.
2. Fully charged: The light shows green when in AC mode.
Wireless LAN Indicates the status of wireless LAN communication.
communication indicator

10 Power button Turns the computer on and off.

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Closed front view

# Icon Item Description

1 Speakers Left and right speakers deliver stereo audio output.
2 Microphone-in jack Accepts inputs from external microphones.

3 Headphones/speaker/ Connects to audio line-out devices (e.g., speakers,

line-out jack headphones).

4 Wireless communication Enable/disable the wireless function. (manufacturing option).

switch

5 Latch Locks and releases the lid.

Rear Panel

# Icon Item Description

1 Ventilation slots Enable the computer to stay cool, even after prolonged use.

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Left View

# Icon Item Description

1 Kensington lock slot Connects to a Kensington-compatible computer security
lock.
Note: Wrap the computer security lock cable around an
immovable object such as a table or handle of a locked
drawer. Insert the locki nto the notch and turn the key to
secure the lock. Some keyless models are also available.

2 Optical drive Internal optical drive; accepts CDs or DVDs.

3 Optical disk access Lights up when the optical drive is active.
indicator*
4 Optical drive eject Ejects the optical disk from the drive.
button*
5 Emergency eject hole* Ejects the optical drive tray when the computer is turned off.
Note: Insert a paper clip to the emergency eject hole to eject
the optical drive tray when the computer is off.

NOTE: Location depends on model

Right View

# Icon Item Description

1 USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB
camera).
2 Ethernet (RJ-45) port Connects to an Ethernet 10/100-based network

3 External display (VGA) Connects to a display device (e.g., external monitor, LCD
port projector).
4 DC-in jack Connects to an AC adapter.

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Bottom Panel

# Icon Item Description

1 Battery bay Houses the computer's battery pack.

2 Battery lock Locks the battery in position.

3 Hard disk bay Houses the computer's hard disk (secured with screws).

4 Memory compartment Houses the computer's main memory.

5 Battery release latch Releases the battery for removal.

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Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor
responds as you move your finger across the surface of the touchpad. The central location on the palmrest
provides optimum comfort and support.

Touchpad Basics
The following items show you how to use the touchpad with two-click buttons.

1 2 3

• Move your finger across the touchpad (1) to move the cursor.
• Press the left (2) and right (3) buttons located beneath the touchpad to perform selection and execution
functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the
touchpad is the same as clicking the left button.

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Function Left Button (2) Right Button (3) Main touchpad (1)
Execute Click twice Tap twice (at the same speed as double-
quickly. clicking the mouse button).
Select Click once. Tap once.
Drag Click and hold, Tap twice (at the same speed as double-
then use finger clicking a mouse button); rest your finger on
on the touchpad the touchpad on the second tap and drag the
to drag the cursor.
cursor.
Access context Click once
menu
NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger
movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the
touchpad’s responsiveness.
NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under
Mouse settings in Windows Control Panel.

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Using the Keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function
and special keys.

Lock Keys and Embedded Numeric Keypad

The keyboard has three lock keys which you can toggle on and off.

Lock Key Description

Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a
<Fn> + <F11> calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you
need to do a lot of numeric data entry. A better solution would be to connect an external
keypad.
Note: <Fn>+<F11> only for certain models.
Scroll Lock When Scroll Lock is on, the screen moves one line up or down when you press the up or
<Fn> + <F12> down arrow keys respectively. Scroll Lock does not work with some applications.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.

Desired Access Num Lock On Num Lock Off

Number keys on embedded Type numbers in a normal N/A
keypad. manner.
Cursor-control keys on embedded Hold <Shift> while using cursor- Hold <Fn> while using cursor-
keypad control keys. control keys.
Main keyboard keys Hold <Fn> while typing letters on Type the letters in a normal
embedded keypad. manner.

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Windows Keys
The keyboard has two keys that perform Windows-specific functions.

Key Icon Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows
Start button; it launches the Start menu.
It can also be used with other keys to provide a variety of functions:
< > : Open or close the Start menu
< > + <D>: Display the desktop
< > + <E>: Open Windows Explore
< > + <F>: Search for a file or folder
< > + <G>: Cycle through Sidebar gadgets
< > + <L>: Lock your computer (if you are connected to a network
domain), or switch users (if you're not connected to a
network domain)
< > + <M>: Minimizes all windows
< > + <R>: Open the Run dialog box
< > + <T>: Cycle through programs on the taskbar
< > + <U>: Open Ease of Access Center
< > + <X>: Open Windows Mobility Center
< > + <BREAK>: Display the System Properties dialog box
< > + <SHIFT+M>: Restore minimized windows to the desktop
< > + <TAB>: Cycle through programs on the taskbar by using
Windows Flip 3-D
< > + <SPACEBAR>: Bring all gadgets to the front and select
Windows Sidebar
<CTRL> + < > + <F>: Search for computers (if you are on a network)
<CTRL> + < > + <TAB>: Use the arrow keys to cycle through
programs on the taskbar by using Windows
Flip 3-D
Note: Depending on your edition of Windows Vista, some shortcuts may
not function as described.
Application key This key has the same effect as clicking the right mouse button; it opens
the application's context menu.

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Hotkeys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen
brightness, volume output and the BIOS utility.
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hot Key Icon Function Description

Fn-F4 Sleep Puts the computer in Sleep mode.

Fn-F5 Display toggle Switches display output between the display screen,
external monitor (if connected) and both.

Fn-F6 Screen blank Turns the display screen backlight off to save power.
Press any key to return.

Fn-F7 Touchpad toggle Turns the internal touchpad on and off.

Fn-F8 Speaker toggle Turns the speakers on and off.

Volume up Increases the speaker volume.

Fn-

Volume down Decreases the speaker volume.

Fn-

Brightness up Increases the screen brightness.

Fn-

Brightness down Decreases the screen brightness

Fn-

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Special Keys
You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your
keyboard.

The Euro symbol

1. Open a text editor or word processor.
2. Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> key at the
upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to [Link]/
typography/faq/[Link] for more information.

The US dollar sign

1. Open a text editor or word processor.
2. Either press < > at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the
upper-center of the keyboard.
NOTE: This function varies according to the language settings.

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Hardware Specifications and Configurations
Processor

Item Specification
CPU type AMD Athlon 2650e (Acer PN:KC.AE002.265)
Clock Speeds 1.6 GHz
L2 Cache 512KB
Front Side Bus 800 MHz
Socket Interface AM 2 socket (or called Socket AM2; DT processor)
TDP (Thermal Design Power) 15W

Processor Specification

Cache
Processor# CPU Speed Cores Bus Speed Mfg Tech Package Acer PN
Size
Athlon 2650e 1.6GHz N/A 800MHz N/A 512KB Socket AM2 KC.AE002.265

System Board Major Chipsets

Item Specification
System core logic ATI RS690MC+SB600
HDD controller ATI SB600
Memory controller built in AMD Athlon 2650e
Video controller ATI RadeonTM Xpress 1200 Graphics (built-in AMD RS690MC)
Audio controller Realtek ALC268 or Conexant Audio Codec CX-20561-15Z
PCMCIA controller N/A (no PCMCIA card reader avaialbe on this model)
LAN controller ATI RS690MC+Marvell8040
Modem controller N/A (no modem function available on this model)
Keyboard controller Winbond WPC8773L

Hard Disk Drive Interface

Item Specification
Vendor Hitachi Travelstar 5K320 Toshiba (Virgo BS) Western Digital (Scorpio
(Falcon-B) ML160)
Model Name HTS5 HTS5 HTS5 HTS5 MK12 MK16 MK25 MK32 WD12 WD16 WD35 WD32
43212 43216 43225 43232 52GS 52GS 52GS 52GS 00BE 00BE 00BE 00BE
L9A3 L9A3 L9A3 L9A3 X X X X VT VT VT VT
00 00 00 00
Form factor 2.5 inch Serial ATA
and Interface
type
Capacity (GB) 120 160 250 320 120 160 250 320 120 160 250 320
Sector size 512 512 512
(Bytes)
Data heads 2 2 3 4 2 2 4 4 2 2 3 4
Data disks 1 1 2 2 1 1 2 2 1 1 2 2
Rotational 5400 5400 5400
speed (RPM)

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Hard Disk Drive Interface

Item Specification
Data buffer 8 8 8
(MB)
Media transfer 775 794 (MK3252GSX) 933
rate (Mbytes/s,
max)
Interface 150 N/A 150
transfer rate
(Mbytes/s,
max)
Voltage 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5%
tolerance

BIOS

Item Specification
BIOS vendor Phoenix
BIOS Version v0.25
Supported protocols ACPI 1.0b/2.0/3.0 compliance, PCI 2.2, System/HDD Password
Security Control, INT 13h Extenstions, PnP BIOS 1.0a, SMBIOS 2.4,
BIOS Boot Specification, Simple Boot Flag 1.0, Boot Block, PCI Bus
Power Management Interface Specification, USB Specification 1.1/2.0,
IEEE 1394 1.0, USB/1394 CD-ROM Boot Up support, PC Card
Standard 1995 (PCMCIA 3.0 Compliant Device), HD audio, WfM 2.0,
Preboot Execution Environment 2.1, Boot Integrity Service Application
Program Interface (BIS) 1.0, PC2002/2005 compliant

System Memory

Item Specification
Memory controller AMD Athlon 2650
DIMM socket number 2 sockets
Supports maximum 2 GB for 32 bit OS, 4 GB for 64bit OS
memory size
Vendor Samsung A- Hynix Nanya
DATA
Model name M470T M470 M470 HYOP HYMP HYMP NT512 NT1G NT2GT
6464Q T2864 T5663 E1B16 112S6 125S6 T64UH T64U 64U8H
Z3 QZ3 QZ3 3BZ 4CP6- 4CP8- 8B0FN H8D0 D0BN-
Y5 Y5 LF -3C FN-3C 3C
DIMM type DDR2 Synchronous DRAM
DIMM speed (MHz) 667
DIMM size 512MB 1GB 2GB 2G 1GB 2GB 512MB 1GB 2GB

Video

Item Specification
VGA controller ATI RadeonTM Xpress 1200 Graphics (built-in AMD RS690MC)

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Video

Item Specification
Features Intel Graphic Media Accelerator (GMA) X3000 with up to 256 MB of
Intel Dynamic Video Memory Technology 4.0 (8MB of dedicated
system memory, up to 256MB of shared system memory), supporting
Microsoft DirectX 9 and DirectX 10
VGA output Maximum resolutions supported by the VGA output for different refresh
rates are:
2048x1536 @85Hz (pixel clock at 388.5MHz) for 4:3 format
2560x1440 @75Hz (pixel clock at 397.25MHz) for 16:9 format
2456x1536 @60Hz (pixel clock at 320MHz) for 16:10 format

Audio

Item Specification
Audio controller Realtek ALC268 Codec or Conexant Audio Codec CX-20561-15Z
Features Two built-in Acer 3DSonic stereo speakers, Supports high definition audio,
Built-in microphone, MS-sound compatible

PCMCIA Port

Item Specification
PCMCIA controller N/A (no PCMCIA port available on this model)
Card type support N/A
Number of slot N/A

LAN

Item Specification
LAN controller ATI RS690MC+Marvell8040
LAN connector type RJ45
Features Onboard Gigabit Ethernet, PCI-E interface, support ASF 2.0

Wireless LAN module

Item Specification
Vendor Foxconn
Model name Atheros XB63 Broadcom 4312
Data throughput 54 Mbps 54 Mbps
Protocol 802.11b/g 802.11 b/g
Interface PCI bus (mini PCI socket for wireless PCI bus (mini PCI socket for wireless
module) module)

Modem

Item Specification
Modem controller N/A (no modem port available on this model)
Baud rate N/A
Modem connector type N/A

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Bluetooth Module

Item Specification
Vendor N/A (no Bluetooth function available on this model)
Model name N/A
Protocol N/A
Connector type N/A

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Keyboard and Input Devices

Item Specification
Keyboard controller Winbond WPC8773L
Model name Acer FineTouch keyboard
Features hotkey controls, embedded numeric keypad, multi-language support, three
easy-launch buttons, and one front-access communication switch

Combo Drive Interface

Item Specification
Vendor Toshiba Sony
Model name TS-L463A CRX890S
Drive type Internal Slim CD-RW/DVD combo drive
Data transfer rate Write: Write:
• CD-R: 24X • CD-R: 24X
• CD-RW: 24X • CD-RW: 24X
Read: Read:
• DVD-ROM: 8X • DVD-ROM: 8X
• CD-ROM: 24X • CD-ROM: 24X
Buffer Memory 2 MB 2 MB
Interface IDE IDE
Applicable disc format CD: CD:
CD-DA (Red Book) - Standard Audio CD-DA, CD-ROM/XA, CD-i, Caraoke
CD & CD-TEXT, CD-ROM (Yellow CE, Video CD, Multi-session Photo
Book Mode1 & 2) - Standard CD, Enhanced CD, i-trax CD, CD
Data,CD-ROM XA (Mode2 Form1 & extra, CD Plus, CD-Text, CD-R and
2) - Photo CD, Multi-Session, CD-I CD-RW
(Green Book, Mode2 Form1 & 2, DVD:
Ready, Bridge), CD-Extra/ CD-Plus DVD-ROM (DVD-5, DVD-9, DD-10,
(Blue Book) - Audio & Text/ DVD-18), DVD-R, DVD-RW, DVD+R,
Video,Video-CD (White Book) - DVD+R Dl, DVD+RW, DVD-R DL,
MPEG1 Video, CD-R (Orange Book DVD-RAM
Part ), CD-RW & HSRW (Orange
Book Part Volume1 & Volume2),
Super Audio CD (SACD) Hybrid type
US & US+ RW,
DVD:
DVD-ROM (Book 1.02), DVD-Dual,
DVD-Video (Book 1.1), DVD-R (Book
1.0, 3.9G), DVD-R (Book 2.0, 4.7G) -
General & Authoring, DVD+R
(Version 1.0), DVD-RW, DVD+RW,
DVD+R DL, DVD-R DL, Support
CPRM (read), Support VCPS (read)
Power supply 5 V DC N/A

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DVD Drive (Super-Multi) Interface

Item Specification
Vendor Toshiba Pioneer HLDS
Model name TS-L633A DVR-TD08RS GT10N
Drive type Internal Slim DVD/CD writer
Data transfer rate Write: Write: Write:
• CD-R: 24X CAV • CD-R: 24X • CD-R: 24X
• CD-RW: 24X CAV • CD-RW: 24X • CD-RW: 16X
• DVD-R/+R/+RW/- • DVD-RW: 6X • DVD-R: 8X
RW (single layer): • DVD-R/+R/+RW: 8X • DVD-RW: 4X
6X, 8X ZCLV
Read: • DVD-RAM: 5X
• DVD-R/+R (double
• DVD-RAM: 5X • DVD+R(DL): 2.4X
layer): 8X CAV
• DVD+R: 8X
• DVD-RAM: 5X ZCLV
• DVD+RW: 4X
Read:
Read:
• CD-R/RW/ROM: 24X
Max • CD-R/RW/ROM: 24X
• DVD-ROM (single • DVD-R/RW/ROM: 8X
layer): 8X
• DVD-ROM (double
layer): 6X
• DVD-RAM: 5X ZCLV.
• DVD-R/+R/+RW/-
RW (single layer): 8X
CAV
• DVD-R/+R (double
layer): 6X CAV
Buffer Memory 2 MB
Interface Enhanced IDE(ATAPI) compatible
Applicable disc format DVD-RAM, DVD-R/RW, DVD+R (SL, DL)/RW, CD-R/RW, DVD-ROM, DVD-
RAM, DVD-R, DVD-RW, DVD+R (SL, DL), DVD+RW; CD-R, CD-RW, CD-
ROM, CD-ROM XA, CD-DA, CD-I, CD-Extra, CD-Text, Photo CD, Video CD
Power supply 5V DC

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DVD Drive (Super-Multi) Interface

Item Specification
Vendor Sony Sony PLDS
Model name AD-7590S AD7580S DS-8A2S
Drive type Internal Slim DVD/CD writer
Data transfer rate Write: Write: Write:
• CD-R: 24X CAV • CD-R: 24X • CD-R: 24X
• CD-RW: 24X CAV • CD-RW: 24X • CD-RW: 16X
• DVD-R/+R/+RW/- • DVD-RW: 6X • DVD-R: 8X
RW (single layer): • DVD-R/+R/+RW: 8X • DVD-RW: 4X
6X, 8X ZCLV
Read: • DVD-RAM: 5X
• DVD-R/+R (double
• DVD-RAM: 5X • DVD+R(DL): 2.4X
layer): 8X CAV
• DVD+R: 8X
• DVD-RAM: 5X ZCLV
• DVD+RW: 4X
Read:
Read:
• CD-R/RW/ROM: 24X
Max • CD-R/RW/ROM: 24X
• DVD-ROM (single • DVD-R/RW/ROM: 8X
layer): 8X
• DVD-ROM (double
layer): 6X
• DVD-RAM: 5X ZCLV.
• DVD-R/+R/+RW/-
RW (single layer): 8X
CAV
• DVD-R/+R (double
layer): 6X CAV
Buffer Memory 2 MB
Interface Enhanced IDE(ATAPI) compatible
Applicable disc format DVD-RAM, DVD-R/RW, DVD+R (SL, DL)/RW, CD-R/RW, DVD-ROM, DVD-
RAM, DVD-R, DVD-RW, DVD+R (SL, DL), DVD+RW; CD-R, CD-RW, CD-
ROM, CD-ROM XA, CD-DA, CD-I, CD-Extra, CD-Text, Photo CD, Video CD
Power supply 5V DC

Battery

Item Specification
Vendor Sanyo Sony Panasonic Simplo
Battery Type Li-lon
Pack capacity 6 cell: 2.2 mAh

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LCD

Item Specification
Vendor AUO CMO LG Samsung
Model name B141EW04-V4 N141I3-L02 LP141WX3- LTN141W3-L01-J
(Glare) (Glare) TLN1 (Glare) (Glare)
Screen diagonal (mm) 14.1” WXGA
Display resolution (pixels) 1280 x 800 1280 x 800 1280 x 800 1280 x 800
Aspect ratio 16:10 N/A N/A N/A
Active area (mm) 303.36 x 189.6 N/A 303.74 x 189.84 303.4 x 189.6
Pixel pitch (mm) 0.237 N/A 0.2373x0.2373 0.237
Mode TN N/A N/A N/A
Number of colors 262 K 262 K 262,144 (6 bit) 262 K
Color saturation (NTSC%) 45 N/A N/A N/A
Typical white luminance (cd/ 200 220 200 (typ.5p) 200
m2) also called brightness
Contrast ratio 400:1 300:1 300:1 500:1
Response time (optical rise 16 16 16 25
time + fall time) (msec)
Power consumption (watt) 5.1 5.3 N/A N/A
Supply voltage (v) 3.3 N/A 3.3 N/A
Backlight 1 CCFL N/A N/A N/A
Outline dimensions (mm) 319.5 x 205.5 x 319.5 x 205 .5 x 320.0 x 199.0 x 319.5 x205.5 x
5.2 5.2 5.5 5.5
Weight (g) 400 400 415 (max) 390

LCD Inverter

Item Specification
Vendor YEC Foxconn RoHS
Model name YNV-W02 T621240 VK.21189.406

AC Adapter

Item Specification
Vendor Delta Lite-On Hipro
Model Name SADP-65KB DFA PA-1650-02AC HP-OK065B13
ADP-65KB BF PA-1650-02AC LV4 HP-OK065B13 LV4
Output rating 19 V/3.42 A, 65 W 19 V/3.42 A, 65 W 19 V/3.42 A, 65 W
Input (Vac) 90 ~ 270 100 ~ 240 90 ~ 265

System Power Management

ACPI mode Power Management

Off • Mech. Off (G3): All devices in the system are turned off
completely.
• Soft Off (G2/S5): OS initiated shutdown. All devices in the system
are turned off completely.

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System Power Management

ACPI mode Power Management

On • Working (G0/S0): Individual devices such as the CPU and hard
disk may be power managed in this state.
• Suspend to RAM (S3): CPU set power down, VGA Suspend,
PCMCIA Suspend, Audio Power Down, Hard Disk Power Down,
CD-ROM Power Down, and Super I/O Low Power mode.
• Save to Disk (S4): Also called Hibernation Mode. System saves
all system states and data onto the disc prior to system shutdown.

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Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your system’s BIOS (Basic Input/Output
System). Since most systems are already properly configured and optimized, there is no need to run this utility.
The BIOS setup utility stores basic settings for your system. You will need to run this utility if you encounter
configuration problems. Refer to Chapter 4 Troubleshooting when problem arises.

Entering BIOS Setup

Power on the system to start the system POST process. During bootup, press F2 to enter the BIOS setup
screen.
NOTE: You must press F2 while the system is booting. This key does not work during any other time.

BIOS Setup Primary Menus

There are several tabs on the setup screen corresponding to the six primiary BIOS menus.
• Information
• Main
• Advanced
• Security
• Boot
• Exit
In the descriptive table following each of the screen illustrations, settings in boldface are the default and
suggested parameter settings.

BIOS Setup Navigation Keys

Note the following reminders when moving around the Setup utility.
• Use the Left and Right arrow keys to move to the next page or to return to the previous screen.
• Use the Up and Down arrow keys to select an item.
• Use the + and - keys to select an option.
NOTE: You can configure a parameter that is enclosed in square brackets. Grayed-out items have fixed
settings and are not user-configurable.
• Use the Enter key to display a submenu screen.
NOTE: When a parameter is preceeded by an arrow or (>), it means that a submenu screen is available.
• Press F1 for General Help using the BIOS setup.
• Press F9 to load the default configuration.
• Press F10 to save changes and close the BIOS setup.
• Press Esc to close the BIOSe setup.
NOTE: The parameters on the screens shown in this Guide display default system values. These values may
not be the same as those in the system. System information is subject to different models.

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Information Menu

‘
Parameter Description
CPU Type Type of processor currently installed in the system.
CPU Speed Speed of the processor currently installed in the system.
IDE0 Model Name Model name of HDD installed on the primary IDE channel.
IDE0 Serial Number Serial number of HDD installed on the primary IDE channel.
IDE1 Model Name Model name of devices installed on the secondary IDE channel. The hard disk drive or
optical drive model name is automatically detected by the system.
IDE1 Serial Number Serial number of devices installed on the secondary IDE channel.
ATAPI Model Name Model name of the ATAPI CD/DVD-ROM drive installed in the system.
System BIOS Version Version number of the BIOS setup utility.
VGA BIOS Version Version number of the VGA firmware.
KBC Version Version number of the keyboard controller.
Serial Number Serial number of the system.
Asset Tag Number Asset tag number of the system.
Product Name Product name of the system.
Manufacturer Name Name of the manufacturer of this system.
UUID Visible only when an internal LAN device is present.
UUID=32bytes

NOTE: The system configuration information varies in different models. This model is AMD platform, please
refer to finish good units for actual

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Main Menu

P h o e n i x Tr u s t e d C o r e ( t m ) S e t u p U t i l i t y
Information Main Advanced Security Boot Exit

Item Specific Help

S y s t e m Ti m e : [10:10:10]
System Date: [04/28/2007]
< Ta b > , < S h i f t - Ta b > , o r
System Memory: 640 KB <Enter> selects field.
Extended Memory: 2046 MB
Vi d e o M e m o r y : 256 MB

Quiet Boot: [Enabled]

Network Boot: [Enabled]
F12 Boot Menu: [Disabled]
D2D Recovery: [Enabled]

F1 Help Select Item -/+ C h a n g e Va l u e s F9 Setup Defaults

Esc Exit Select Menu Enter Select Su b - M e n u F10 Save and Exit

Parameter Description Format/Option

System Time Set the system time following the hour-minute-second format. Format: HH:MM:SS
(hour:minute:second)
System Date Set the date following the weekday-month-day-year format. Format MM/DD/YYYY
(month/day/year)
System Memory Total size of system memory detected during POST.
Extended Memory Total size of extended memory during POST.
Video Memory Total size of VGA memory.
Quiet Boot When Enabled, the BIOS splash screen is displayed during Enabled
startup. Disabled
Network Boot When Enabled, the system can be booted from another PC on Enabled
your LAN, such as a remote server. Disabled
F12 Boot Menu When Enabled, pressing the F12 key during POST brings up a Disabled
menu of devices that you can select to boot. Enabled
D2D Recovery Enables or disables disk-to-disk recovery. D2D recovery is a Enabled
method of restoring the system to factory configurations without Disabled
using recovery CDs.

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Advanced Menu

P h o e n i x Tr u s t e d C o r e ( t m ) S e t u p U t i l i t y
Information Main Advanced Security Boot Exit

Item Specific Help

AHCI Mode: [Enabled]
Infrared Port: [Enabled]
Configure AHCI Mode
ASF Configuration using options:

[Disabled]
No configuration

[Enabled]
User configuration

F1 Help Select Item -/+ C h a n g e Va l u e s F9 Setup Defaults

Esc Exit Select Menu Enter Select Su b - M e n u F10 Save and Exit

Parameter Description Format/Option

AHCI Mode Enables or disables access to SATA connectors via the AHCI Enabled
(Advanced Host Controller Interface) Option ROM. AHCI is an Disabled
interface specification that allows the storage driver to enable
advanced SATA features such as Native Command Queuing and
hot plug.
Infrared Port Enables or disables the infrared port. Enabled
Disabled
ASF Configuration Press Enter to configure the Alert Standard Format feature.

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Security Menu

P h o e n i x Tr u s t e d C o r e ( t m ) S e t u p U t i l i t y
Information Main Advanced Security Boot Exit

Item Specific Help

Supervisor Password Is: Clear
User Password Is: Clear
Secondary [Link] Status: Clear Supervisor Password
controls access of the
Set Supervisor Password [Enter] w h o l e s e t u p u t i l i t y.
Set User Password [Enter] It can be used to boot
Set Secondary [Link] Password [Enter] up when Password on
boot is enabled.
Password on Boot: [Disabled]

F1 Help Select Item -/+ C h a n g e Va l u e s F9 Setup Defaults

Esc Exit Select Menu Enter Select Su b - M e n u F10 Save and Exit

Parameter Description Option

Supervisor Password Is Indicates whether a supervisor password has been Clear or Set
assigned.
User Password Is Indicates whether a user password has been Clear or Set
assigned.
Secondary [Link] Status Indicates whether a hard disk drive password has Clear or HDD Password Set
been assigned.
Set Supervisor Password Press Enter to configure the supervisor password.
Set User Password Press Enter to configure the user password.
Set Secondary [Link] Press Enter to configure the hard disk drive
Password password.
Password on Boot Enables or disables security check during POST. Disabled or Enabled

NOTE: Refer to the “Removing a System Password” section for more information on how to remove a
password.

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Setting a System Password
1. Use the up/down keys to select a password parameter (Set Supervisor Password, Set User Password, or
Set Secondary [Link] Password), then press Enter. A Password box will appear.
2. Type a password then press Enter.
The password may consist of up to six alphanumeric characters (A-Z, a-z, 0-9).
3. Retype the password to verify the first entry then press Enter again.
4. Press F10.
5. Select Yes to save the new password and close the Setup Utility.

Changing a System Password

1. Use the up/down keys to select a password parameter (Set Supervisor Password, Set User Password, or
Set Secondary [Link] Password), then press Enter.
2. Type the original password then press Enter.
3. Type a new password then press Enter.
4. Retype the password to verify the first entry then press Enter again.
5. Press F10.
6. Select Yes to save the new password and close the Setup Utility.

Removing a System Password

1. Use the up/down keys to select a password parameter (Set Supervisor Password, Set User Password, or
Set Secondary [Link] Password), then press Enter.
2. Enter the current password then press Enter.
3. Press Enter twice without entering anything in the new and confirm password fields.
4. After doing this, the system automatically sets the related password parameter to Clear.

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Boot Menu
This menu allows you to set the drive priority during system boot-up. The system will attempt to boot from the
first device on the list. If the first device is not available, it will continue down the list until it reaches an available
device. BIOS setup will display an error message if the drive(s) specified is not bootable.

P h o e n i x Tr u s t e d C o r e ( t m ) S e t u p U t i l i t y
Information Main Advanced Security Boot Exit

Item Specific Help

Boot priority order:
1: IDE0: XXXXXXXXXXX-(XX) U s e < > o r < > to
2: IDE1: select a device, then
3: CD/DVD: XXXXXXXXXXX-XXX XX-XXXX-XX press <F6> to move it
4: PCI LAN: MBA vXX.X.X Slot XXXX up the list, or <F5>
5: USB HDD: to move it down the
6: USB FDD: list. Press <Esc> to
7: USB Key: escape the menu.
8: USB CD/DVD ROM:

F1 Help Select Item -/+ C h a n g e Va l u e s F9 Setup Defaults

Esc Exit Select Menu Enter Select Su b - M e n u F10 Save and Exit

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Exit Menu

P h o e n i x Tr u s t e d C o r e ( t m ) S e t u p U t i l i t y
Information Main Advanced Security Boot Exit

Item Specific Help

Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults Exit System Setup and
Discard Changes save your changes to
Save Changes CMOS.

F1 Help Select Item -/+ C h a n g e Va l u e s F9 Setup Defaults

Esc Exit Select Menu Enter Select Su b - M e n u F10 Save and Exit

Parameter Description
Exit Saving Changes Save changes made and close the BIOS setup.
Exit Discarding Changes Discards changes made and close the BIOS setup.
Load Setup Defaults Loads the default settings for all BIOS setup parameters. Setup Defaults are quite
demanding in terms of resources consumption. If you are using low-speed memory chips or
other kinds of low-performance components and you choose to load these settings, the
system might not function properly.
Discard Changes Discards all changes made in the BIOS setup.
Save Changes Saves changes made in the BIOS setup.

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Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.

Disassembly Requirements
To disassemble the computer, you need the following tools:
• Wrist grounding strap and conductive mat for preventing electrostatic discharge
• Flat screwdriver
• Philips screwdriver
• Hex screwdriver
• Plastic flat screwdriver
• Plastic tweezers
• Thermal grease: Honeywell PCM45SP
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.

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General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.

3. Place the system on a flat, stable surface.

4. Remove the battery pack. See “Removing the Battery Pack” on page 51.

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Disassembly Process
The disassembly process is divided into the following stages:
• External module disassembly
• Main unit disassembly
• LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.
Main Screw List
Item Screw Color Part No.
A M2 x L4 Black/Silver 86.9A552.4R0
B M2 x L18 Black 86.00G64.720
C M2 x L3 Silver 86.9A552.3R0
D M3 x L4 Silver 86.9A524.4R0
E M2.5 x L6 Black 86.00E33.736
F M2 x L2.5 Silver 86.00F22.722
G M2 x L3 Silver 86.00C07.220
H M2.5 x L5 (torque 1.6) Black 86.00F87.735
M2.5 x L5 (torque 3.0)
I M2.5 x L5 (torque 2.5) Black 86.00F00.735

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External Module Disassembly Process
External Modules Disassembly Flowchart
The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you
on the components that need to be removed during servicing. For example, if you want to remove the
mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

TURN OFF POWER

AND PERIPHERALS

UNPLUG POWER
CABLES
Ax4
Bx1 Ex1

LOWER OPTICAL DISK

COVER DRIVE MODULE

Cx2 Fx1
HARD DISK OPTICAL
WLAN DIMM DRIVE LOCKER OPTICAL DISK
BOARD MODULES MODULE BRACKET DRIVE

HDD
MODULE

Dx2
HARD DISK HARD DISK
DRIVE RUBBER DRIVE HARD DISK
ENCLOSURE BRACKET DRIVE

Screw List

Screw Part No.

A M2 x L4 86.9A552.4R0
B M2 x L18 86.00G64.720
C M2 x L3 86.9A552.3R0
D M3 x L4 86.9A524.4R0
E M2.5 x L6 86.00E33.736
F M2 x L2.5 86.00F22.722

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Removing the Battery Pack
1. Turn base unit over.
2. Slide the battery lock/unlock latch to the unlock position (1).

3. Slide and hold the battery release latch to the release position (2), then remove the battery from the main
unit (3).

Removing the Lower Cover

1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. Loosen the four screws (A) on the lower cover.

Step Size (Quantity) Color Torque

1~4 M2 x L4 (4) Black 1.6 kgf-cm

4. Remove the screw (B) on the lower cover.

Step Size (Quantity) Color Torque
5 M2 x L18 (1) Black 1.6 kgf-cm

5. Use a plastic screw driver to pry open the lower cover.

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6. Remove the lower cover from the lower case.

Removing the DIMM

1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. Push out the latches on both sides of the DIMM socket to release the DIMM.

5. Remove the DIMM module.

6. Do the same on the other board.

Removing the WLAN Board Modules

1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.

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4. Remove the mylar tape from the cable.

5. Disconnect the two antenna cables from the WLAN board, then move the antennas away from the board.

6. Remove the two screws (C) on the WLAN board to release the WLAN board.

Step Size (Quantity) Color Torque

1~2 M2 x L3 (2) Silver 1.6 kgf-cm

7. Detach the WLAN board from the WLAN socket.

NOTE: When attaching the antennas back to the WLAN board, make sure the cable are routed properly.

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Removing the Hard Disk Drive Module
1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. Pull the HDD module out by pulling on the mylar attached to it, gently slide-out the HDD module from its
bay.

NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
NOTE: The HDD on this model does not have the rubber enclosure as above images show.

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5. Remove the HDD rubber enclosure by gently prying open the enclosure, starting on either side (3) and
proceeding down the bottom (4) and towards the top of the disk (5), then pull it up to detach from the HDD
module (6).

NOTE: The HDD on this model does not have the rubber enclosure as above images show. Please skip these
steps and got to next step directly.
6. Remove the two screws (D) on the HDD bracket.

Step Size (Quantity) Color Torque

7 M3 x L4 (2) Silver 1.6 kgf-cm

7. Remove the bracket as shown.

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Removing the Optical Drive Module
1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. Turn the base unit over, then remove the screw (E) on the bottom side of the unit.

Step Size (Quantity) Color Torque

1 M2.5 x L6 (1) Black 1.6 kgf-cm

5. Using the flat screwdriver, press the end of the module forward, then slide out the optical drive module
from the main unit.

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6. Remove the two screws (F) securing the optical bracket and remove the locker bracket from the optical
disk drive module.

Step Size (Quantity) Color Torque

1-2 M2 x L2.5 (2) Silver 1.6 kgf-cm

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Main Unit Disassembly Process
Main Unit Disassembly Flowchart
MAIN UNIT DISASSEMBLY

MAIN UNIT

Hx2 MIDDLE
COVER
FAN Cx2

Ax5 KEYBOARD

CPU HEATSINK Ex4

MODULE
LCD MODULE

CPU Ax1, Ex11

UPPER CASE

Gx1 Cx4

LED INDICATORS TOUCHPAD BRACKET

BOARD ASSEMBLY

Cx2

TOUCHPAD BOARD FINGERPRINT

BOARD

Cx2
DAUGHTER BOARD

Ax1
MAINBOARD

Cx2
MODEM BOARD

BLUETOOTH BOARD

Dx2
SPEAKER MODULES

LOWER CASE

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Screw List

Screw Part No.

A M2 x L4 86.00G64.720
C M2 x L3 86.9A552.3R0
D M3 x L4 86.9A524.4R0
E M2.5 x L6 86.00E33.736
G M2 x L3 86.00C07.220
H M2.5 x L5 (torque 1.6) 86.00F87.735
M2.5 x L5 (torque 3.0)

Removing the Fan Module

1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. Detach the heatsink cable.

5. Detach the tin foil tape on the fan.

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6. Remove the screws (H) securing the fan to the main unit.

Step Size (Quantity) Color Torque

1-2 M2.5 x L5 (2) Black 1.6 kgf-cm

7. Remove the fan from the main unit.

Removing the CPU Heatsink Module

1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Fan Module” on page 59.
4. Unfasten the screws (A) securing the heatsink in the order shown.

Step Size (Quantity) Color Torque

1-5 M2 x L4 (5) Silver 1.6 kgf-cm

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5. Carefully pull the heatsink out of the edge of the main unit.

6. Remove the heatsink.

Removing the CPU

1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Fan Module” on page 59.
4. See “Removing the CPU Heatsink Module” on page 60.
5. Press the CPU released lever to release the CPU then remove the CPU from the CPU socket.

NOTE: When installing the CPU, make sure to install the CPU with PIN 1 at the corner as shown.
IMPORTANT:To prevent any overheating problem, please apply some more thermal grease on the processor
when you need to reatch the thermal module onto the processor. Thermal grease brand and
model:Honeywell PCM45SP.

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Removing the Middle Cover
1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. See “Removing the Fan Module” on page 59.
5. See “Removing the CPU Heatsink Module” on page 60.
6. Open the LCD screen all the way to facilitate the easy removal of the middle cover.
7. Carefully insert the flat screwdriver under the side of the middle cover and gently pry up the middle cover.

8. Continue prying the middle cover until the full length of the cover releases from the main unit, then remove
the cover.

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Removing the Keyboard
1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Middle Cover” on page 62.
3. Remove the two screws (G) securing the keyboard.

Step Size (Quantity) Color Torque

1-2 M2 x L3 (2) Silver 1.6 kgf-cm

4. Carefully pry up and out the keyboard and turn it over.

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5. Disconnect the keyboard cable from the mainboard to remove the keyboard.

Removing the LCD Module

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10. Disconnect the touchpad cable.

11. Disconnect the internal microphone cable.

12. Detach the mylar tape securing the mic and antenna cables to the upper case.

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13. Carefully release the cables from the latches as shown.

14. Detach the mylar tape from the LCD coaxial cable.

15. Disconnect the LCD coaxial cable from the mainboard.

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16. Disconnect the cover switch cable from the mainboard.

17. Turn the system over and remove the two screws (E) from the base of the unit.

Step Size (Quantity) Color Torque

1~2 M2.5 x L6 (2) Black 3.0 kgf-cm

18. Remove the two screws (E) from the left and right hinge of the LCD module.

Step Size (Quantity) Color Torque

1~2 M2.5 x L6 (2) Black 3.0 kgf-cm

19. Carefully remove the LCD module from the base unit.

NOTE: Make sure the cables are routed well before connecting the cables back to the unit.

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Separating the Upper Case from the Lower Case
1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. See “Removing the Fan Module” on page 59.
5. See “Removing the CPU Heatsink Module” on page 60.
6. See “Removing the CPU” on page 61.
7. See “Removing the Middle Cover” on page 62.
8. See “Removing the Keyboard” on page 63.
9. See “Removing the LCD Module” on page 64.
10. Remove the screw (A) on the top panel.

Step Size (Quantity) Color Torque

1 M2 x L4 (1) Black 1.6 kgf-cm

11. Turn the system over and remove the 11 screws (E) on the bottom panel.

Step Size (Quantity) Color Torque

1~11 M2.5 x L6 (11) Black 3.0 kgf-cm

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12. Gently detach the upper case from the lower case.

Removing the Touchpad Board Module

1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. See “Removing the Fan Module” on page 59.
5. See “Removing the CPU Heatsink Module” on page 60.
6. See “Removing the CPU” on page 61.
7. See “Removing the Middle Cover” on page 62.
8. See “Removing the Keyboard” on page 63.
9. See “Removing the LCD Module” on page 64.
10. See “Separating the Upper Case from the Lower Case” on page 68.
11. Disconnect the touchpad cable from the touchpad board.

12. Remove the two screws (C) on the touchpad bracket.

Step Size (Quantity) Color Torque

1~4 M2 x L3 (4) Silver 1.6 kgf-cm

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13. Detach the touchpad bracket from the upper case.

14. Carefully insert the flat screwdriver under the side of the touchpad board and gently pry up the board.

15. Continue prying the board until it releases from the upper case, then remove the board.

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Removing the LED Indicators Board
1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. See “Removing the Fan Module” on page 59.
5. See “Removing the CPU Heatsink Module” on page 60.
6. See “Removing the CPU” on page 61.
7. See “Removing the Middle Cover” on page 62.
8. See “Removing the Keyboard” on page 63.
9. See “Removing the LCD Module” on page 64.
10. See “Separating the Upper Case from the Lower Case” on page 68.
11. Remove the screw (G) on the LED indicators board.

Step Size (Quantity) Color Torque

1 M2 x L3 (1) Silver 1.6 kgf-cm

12. Turn the LED board over, then detach the LED cable from the board.

13. Disconnect the LED board cable from the board, then remove the board.

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Removing the Mainboard
1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. See “Removing the Fan Module” on page 59.
5. See “Removing the CPU Heatsink Module” on page 60.
6. See “Removing the CPU” on page 61.
7. See “Removing the Middle Cover” on page 62.
8. See “Removing the Keyboard” on page 63.
9. See “Removing the LCD Module” on page 64.
10. See “Separating the Upper Case from the Lower Case” on page 68.
11. Remove the screw (A) holding the mainboard.

Step Size (Quantity) Color Torque

1 M2 x L4 (1) Silver 1.6 kgf-cm

12. Carefully detach the mainboard from the lower case.

NOTE: RTC battery has been highlighted with the red circle as above image shows. Please detach the RTC
battery and follow local regulations for disposal.

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13. Turn the mainboard over then disconnect the modem cable from modem board.

14. Disconnect the modem board cable from the mainboard.

Removing the Modem Board

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12. Remove the two screws (C) on the modem board.

Step Size (Quantity) Color Torque

1~2 M2 x L3 (2) Silver 1.6 kgf-cm

13. Detach the modem board from the mainboard.

Removing the Speaker Modules

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12. Remove the two screws (D) holding the left and right speaker modules to the lower case.

Step Size (Quantity) Color Torque

1~2 M3xL4 (2) Silver 3.0 kgf-cm

13. Carefully detach the speaker modules as shown.

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LCD Module Disassembly Process
LCD Module Disassembly Flowchart
LCD MODULE DISASSEMBLY

LCD MODULE

Ex2, Hx4
LCD BEZEL

Hx1
INVERTER BOARD

LCD ASSEMBLY

Ix2
Cx4 Cx4
CCD LCD FPC LEFT LCD RIGHT LCD
BOARD CABLE BRACKET BRACKET

Ix1 Ix1
LEFT HINGE RIGHT HINGE

MICROPHONE MAIN AUXILIARY

ANTENNA ANTENNA

LCD BACK PANEL

Main Screw List

Item Screw Part No.

C M2 x L3 86.9A552.3R0
E M2.5 x L6 86.00E33.736
H M2.5 x L5 86.00F87.735
I M2.5 x L5 86.00F00.735

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Removing the LCD Bezel
1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. See “Removing the Fan Module” on page 59.
5. See “Removing the CPU Heatsink Module” on page 60.
6. See “Removing the CPU” on page 61.
7. See “Removing the Middle Cover” on page 62.
8. See “Removing the Keyboard” on page 63.
9. See “Removing the LCD Module” on page 64.
10. Remove the six rounded screw caps as shown.

11. Remove the six screws (Ex2, Hx4) on the LCD module in the order as shown.

Step Size (Quantity) Color Torque

1~4 M2.5 x L5 (4) Black 3.0 kgf-cm
5~6 M2.5 x L6 (2) Black 3.0 kgf-cm

12. Carefully pry open the LCD bezel and remove the bezel from the LCD module.

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Removing the Inverter Board
1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. See “Removing the Fan Module” on page 59.
5. See “Removing the CPU Heatsink Module” on page 60.
6. See “Removing the CPU” on page 61.
7. See “Removing the Middle Cover” on page 62.
8. See “Removing the Keyboard” on page 63.
9. See “Removing the LCD Module” on page 64.
10. See “Removing the LCD Bezel” on page 77.
11. Remove the screw (H) that hold the board to the panel.

Step Size (Quantity) Color Torque

1 M2.5 x L5 (1) Black 3 kgf-cm

12. Turn the inverter board over.

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13. Disconnect the inverter board cable from its connector, then disconnect the 2P cable on the inverter
board.

14. Remove the inverter board.

Removing the LCD with Brackets

1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3.
4. See “Removing the Lower Cover” on page 51.
5. See “Removing the Fan Module” on page 59.
6. See “Removing the CPU Heatsink Module” on page 60.
7. See “Removing the CPU” on page 61.
8. See “Removing the Middle Cover” on page 62.
9. See “Removing the Keyboard” on page 63.
10. See “Removing the LCD Module” on page 64.
11. See “Removing the LCD Bezel” on page 77.
12. See “Removing the Inverter Board” on page 78.

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13. Detach the CCD board cable from the CCD board, then remove the board.

14. Remove the two screws (I) securing the left and right LCD brackets to the LCD back cover.

Step Size (Quantity) Color Torque

1~2 M2.5 x L5 (2) Silver 2.5 kgf-cm

15. Carefully detach the cables from the latches on the LCD bracket as shown.

16. Detach the LCD with the brackets from the back cover.

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17. Turn the LCD panel over, then detach the acetic tapes holding the FPC cable to the edge of the LCD
panel and detach the acetic tape securing the FPC connector.

18. Disconnect the FPC cable from the LCD panel.

Removing the LCD Brackets

1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. See “Removing the Fan Module” on page 59.
5. See “Removing the CPU Heatsink Module” on page 60.
6. See “Removing the CPU” on page 61.
7. See “Removing the Middle Cover” on page 62.
8. See “Removing the Keyboard” on page 63.
9. See “Removing the LCD Module” on page 64.
10. See “Removing the LCD Bezel” on page 77.
11. See “Removing the Inverter Board” on page 78.
12. See “Removing the LCD with Brackets” on page 79.

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13. Remove the eight screws (C) securing the left and right LCD brackets to remove the brackets.

Step Size (Quantity) Color Torque

1~8 M2 x L3 (8) Silver 1.6 kgf-cm

Removing the LCD Module Hinges

1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Lower Cover” on page 51.
4. See “Removing the Fan Module” on page 59.
5. See “Removing the CPU Heatsink Module” on page 60.
6. See “Removing the CPU” on page 61.
7. See “Removing the Middle Cover” on page 62.
8. See “Removing the Keyboard” on page 63.
9. See “Removing the LCD Module” on page 64.
10. See “Removing the LCD Bezel” on page 77.
11. See “Removing the Inverter Board” on page 78.
12. See “Removing the LCD with Brackets” on page 79.
13. See “Removing the LCD Brackets” on page 81.
14. Remove the two screws (I) securing the left and right LCD module hinges.

Step Size (Quantity) Color Torque

1~2 M2.5 x L5 (2) Black 2.5 kgf-cm

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15. Remove the left and right hinges from the LCD back cover.

Removing the Antennas

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15. Detach the gasket tape holding the left antenna in place, remove the antenna bracket, then carefully
remove the antenna.

Removing the Microphone

1. See “Removing the Battery Pack” on page 51.
2. See “Removing the Lower Cover” on page 51.
3. See “Removing the Express Dummy Card” on page 52.
4. See “Removing the Lower Cover” on page 51.
5. See “Removing the Fan Module” on page 59.
6. See “Removing the CPU Heatsink Module” on page 60.
7. See “Removing the CPU” on page 61.
8. See “Removing the Middle Cover” on page 62.
9. See “Removing the Keyboard” on page 63.
10. See “Removing the LCD Module” on page 64.
11. See “Removing the LCD Bezel” on page 77.
12. See “Removing the Inverter Board” on page 78.
13. See “Removing the LCD with Brackets” on page 79.
14. See “Removing the Antennas” on page 83.
15. Carefully remove the microphone cable from underneath the adhesive aluminum foil.

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16. Remove the microphone.

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Chapter 4

Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the
same operation.
3. Do not use any power sources when performing an assembly or disassembly procedures.
4. If any problems occur, you can perform the following visual inspection before you continue.
• Power cords are properly connected and secured.
• There are no obvious shorts or opens.
• There are no burned or heated components.
• All components appear normal.

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System Check Procedures
External CD/DVD-ROM Drive Check
Perform the following procedures to isolate the possible problem a controller, drive, or CD-ROM.
NOTE: Make sure that the CD-ROM does not have any label attached to it. The label may damage the drive or
cause drive failure.
1. Boot from the diagnostic disc and start the diagnostic programs.
2. See if CD-ROM Test is passed when the program runs the CD-ROM Test.
3. Follow onscreen instructions.
If an error occurs, reconnect the drive to the connector on the mainboard. If the error persists, do the following:
1. Reconnect the CD/DVD-ROM drive.
2. Replace the CD/DVD-ROM drive.
3. Replace the mainboard.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected error occurs, make sure that the flexible cable
extending from the internal keyboard is correctly connected to the mainboard. If the keyboard cable
connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following procedures in sequence to correct the problems. Do
not replace a non-defective FRU:
1. Reconnect the keyboard cable.
2. Replace the keyboard.
3. Replace the mainboard.
The following auxiliary input devices are supported by this computer:
• Numeric keypad
• External keyboard
If any of these devices do not function, reconnect the cable and repeat above procedures.

Memory Check
NOTE: Make sure that the DIMM is properly installed into the connector. A loose connection can cause an
error.
Do the following:
1. Boot from the diagnostic diskette and start the diagnostic program.
2. Go to the diagnostic memory in the test items.
3. Press F2 in the test items.
4. Follow onscreen instructions.

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Power System Check
Do the following:
1. Remove the battery pack.
2. Connect the power adapter and check the power supply.
3. Disconnect the power adapter and install the battery pack; then check that power supply.
If you suspect a power problem, see the appropriate power supply check in the following list:
• “Check the Power Adapter” on page 89
• “Check the Battery Pack” on page 89

Check the Power Adapter

Unplug the power adapter cable from the system and measure the output voltage at the plug of the power
adapter cable.
1. If the voltage is not correct, replace the power adapter.
2. If the voltage is within range, do the following:
a. Replace the System board.
b. If the problem is not resolved, see “Undetermined Problems” on page 103.
c. If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3. If the power-on indicator does not light up, check if the adapter’s power cord is properly connected to the
system.
4. If the operational charge does not work, see “Check the Battery Pack” on page 89.

Check the Battery Pack

Do the following:
Using the software to identify whether a problem occurs while the battery pack during recharge or discharge:
1. Open Power Management in the Control Panel.
2. In Power Meter, confirm if the parameters for Current Power Source and Total Battery Power Remaining
are correct.
3. Repeat the steps 1 and 2 for both battery and adapter.
Using the hardware to identify whether you should replace the battery pack or not:
1. Power off the system.
2. Remove the battery pack and measure the voltage between terminals one (+) and seven (-). There are
seven terminals totally.
3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
If the battery status indicator does not light up, remove the battery pack . If the charge indicator still does not
light up, replace the AC/DC charger board.

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Touchpad Check
If the touchpad doesn’t work, do the following procedures in sequence to correct the problem. Do not replace
a non-defective FRU:
1. After rebooting, run Tracking Pad PS2 Mode Driver. For example Syn touch driver.
2. Run utility with the PS/2 mouse function and check if the mouse is working.
3. If the PS/2 mouse does not work, then click if the main board to switch board FPC is connected properly.
4. If the main board to switch board FPC is connected correctly, then check if the FFC on the touch pad PCB
is connected properly.
5. If the FFC on the touch pad PCB is connected correctly, check if LS851 JP1 Pin6 = 5V are pules. If yes,
then replace switch board. If not, then go to the next step.
6. Replace the touch pad PCB.
7. If the touch pad still does not work, then replace the FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
will occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No actions are necessary to be taken if the pointer movement stops in a short period of time.

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Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
The error messages are listed in the coming pages to indicate the BIOS signals on the screen and the error
symptoms classified by functions. If the symptom is not included on the list, please refer to “Undetermined
Problems”.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.

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Index of Error Messages

Error Message List

Error Messages Check or do the following in sequence:

Stuck Key See “Keyboard or Auxiliary Input Device Check” on page 88.
System CMOS checksum bad - Default • RTC battery.
configuration used • Run the BIOS Setup Utility to reconfigure the system time,
then reboot system.
Real time clock error • RTC battery
• Run the BIOS Setup Utility to reconfigure system time, then
reboot system.
• Mainboard
Previous boot incomplete - Default • Run “Load Setup Defaults” in BIOS Setup Utility.
configuration used • RTC battery
• Mainboard
Invalid System Configuration Data • Run “Load Setup Defaults” in BIOS Setup Utility.
• Mainboard
Operating system not found • Run the BIOS Setup Utility to check if the fixed disk and drive
A are properly identified.
• CD/DVD-ROM drive
• Hard disk drive
• Mainboard
Power-on indicator turns off and LCD is • Power source (battery pack and power adapter.) See “Power
blank. System Check” on page 89.
• Ensure every connector is connected tightly and correctly.
• Reconnect the DIMM
• Mainboard
Power-on indicator turns on and LCD • Power source (battery pack and power adapter.) See “Power
is blank. System Check” on page 89.
• Reconnect the LCD connector
• Hard disk drive
• LCD cable
• LCD inverter
• LCD
• Mainboard
Power-on indicator turns on and LCD • Reconnect the LCD connectors.
is blank. But you can see POST on an • LCD cable
external CRT. • LCD inverter
• LCD
• Mainboard
Power-on indicator turns on and a • Ensure every connector is connected tightly and correctly.
blinking cursor shown on LCD during • Mainboard
POST.
Failure Fixed Disk • Reconnect the hard disk drive connector.
• Run “Load Setup Defaults” in BIOS Setup Utility.
• Hard disk drive
• Mainboard

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Error Message List

Error Messages Check or do the following in sequence:

No beep, power-on indicator turns off and • Power source (battery pack and power adapter). See “Power
LCD is blank. System Check” on page 89.
• Ensure every connector is connected tightly and correctly.
• Reconnect the DIMM.
• LED board
• Mainboard
No beep, power-on indicator turns on and • Power source (battery pack and power adapter). See “Power
LCD is blank. System Check” on page 89.
• Reconnect the LCD connector
• Hard disk drive
• LCD inverter ID
• LCD cable
• LCD Inverter
• LCD
• Mainboard
No beep, power-on indicator turns on and • Reconnect the LCD connectors.
LCD is blank. But you can see POST on an • LCD inverter ID
external CRT. • LCD cable
• LCD inverter
• LCD
• Mainboard
No beep, power-on indicator turns on and a • Ensure every connector is connected tightly and correctly.
blinking cursor shown on LCD during • Mainboard
POST.
No beep during POST but system runs • Speaker
correctly. • Mainboard

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Phoenix BIOS Beep Codes

Code Beeps POST Routine Description

02h Verify Real Mode
03h Disable Non-Maskable Interrupt (NMI)
04h Get CPU type
06h Initialize system hardware
08h Initialize chipset with initial POST values
09h Set IN POST flag
0Ah Initialize CPU registers
0Bh Enable CPU cache
0Ch Initialize caches to initial POST values
0Eh Initialize I/O component
0Fh Initialize the local bus IDE
10h Initialize Power Management
11h Load alternate registers with initial POST values
12h Restore CPU control word during warm boot
13h Initialize PCI Bus Mastering devices
14h Initialize keyboard controller
16h 1-2-2-3 BIOS ROM checksum
17h Initialize cache before memory autosize
18h 8254 timer initialization
1Ah 8237 DMA controller initialization
1Ch Reset Programmable Interrupt Controller
20h 1-3-1-1 Test DRAM refresh
22h 1-3-1-3 Test 8742 Keyboard Controller
24h Set ES segment register to 4 GB
26h Enable A20 line
28h Autosize DRAM
29h Initialize POST Memory Manager
2Ah Clear 215 KB base RAM
2Ch 1-3-4-1 RAM failure on address line xxxx*
2Eh 1-3-4-3 RAM failure on data bits xxxx* of low byte of memory bus
2Fh Enable cache before system BIOS shadow
30h 1-4-1-1 RAM failure on data bits xxxx* of high byte of memory bus
32h Test CPU bus-clock frequency
33h Initialize Phoenix Dispatch Manager
36h Warm start shut down
38h Shadow system BIOS ROM
3Ah Autosize cache
3Ch Advanced configuration of chipset registers
3Dh Load alternate registers with CMOS values
42h Initialize interrupt vectors
45h POST device initialization

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Code Beeps POST Routine Description
46h 2-1-2-3 Check ROM copyright notice
48h Check video configuration against CMOS
49h Initialize PCI bus and devices
4Ah Initialize all video adapters in system
4Bh QuietBoot start (optional)
4Ch Shadow video BIOS ROM
4Eh Display BIOS copyright notice
50h Display CPU type and speed
51h Initialize EISA board
52h Test keyboard
54h Set key click if enabled
58h 2-2-3-1 Test for unexpected interrupts
59h Initialize POST display service
5Ah Display prompt “Press F2 to enter SETUP”
5Bh Disable CPU cache
5Ch Test RAM between 512 and 640 KB
60h Test extended memory
62h Test extended memory address lines
64h Jump to User Patch1
66h Configure advanced cache registers
67h Initialize Multi Processor APIC
68h Enable external and CPU caches
69h Setup System Management Mode (SMM) area
6Ah Display external L2 cache size
6Bh Load custom defaults (optional)
6Ch Display shadow-area message
6Eh Display possible high address for UMB recovery
70h Display error messages
72h Check for configuration errors
76h Check for keyboard errors
7Ch Set up hardware interrupt vectors
7Eh Initialize coprocessor if present
80h Disable onboard Super I/O ports and IRQs
81h Late POST device initialization
82h Detect and install external RS232 ports
83h Configure non-MCD IDE controllers
84h Detect and install external parallel ports
85h Initialize PC-compatible PnP ISA devices
86h Re-initialize onboard I/O ports
87h Configure Motherboard Configurable Devices (optional)
88h Initialize BIOS Data Area
89h Enable Non-Maskable Interrupts (NMIs)

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Code Beeps POST Routine Description
C4h Initialize system error handler
C5h PnPnd dual CMOS (optional)
C6h Initialize notebook docking (optional)
C7h Initialize notebook docking late
C8h Force check (optional)
C9h Extended checksum (optional)
D2h Unknown interrupt
* If the BIOS detects error 2C, 2E, or 3O (base 512K RAM error), it displays an additional word-bitmap (xxxx) indicating
the address line or bits that failed. For example, "2C 0002" means address line 1 (bit one set) has failed. "2E 1020"
means data bits 12 and 5 (bits 12 and 5 set) have failed in the lower 16 bits. Note that error 30 cannot occur on 386SX
systems because they have a 16 rather than 32-bit bus. The BIOS also sends the bitmap to the port-80 LED display. It
first displays the check point code, followed by a delay, the high-order byte, another delay, and then the low-order byte
of the error. It repeats this sequence continuously.

BIOS Beep Codes for Boot Block in Flash ROM

Code Beeps For Boot Block in Flash ROM

E0h Initialize the chipset
E1h Initialize the bridge
E2h Initialize the CPU
E3h Initialize the system timer
E4h Initialize system I/O
E5h Check force recovery boot
E6h Checksum BIOS ROM
E7h Go to BIOS
E8h Set Huge Segment
E9h Initialize Multiprocessor
EAh Initialize OEM special code
EBh Initialize PIC and DMA
ECh Initialize Memory type
EDh Initialize Memory size
EEh Shadow Boot Block
EFh System memory test
F0h Initialize interrupt vectors
F1h Initialize Run Time Clock
F2h Initialize video
F3h Initialize System Management Mode
F4h 1 Output one beep before boot
F5h Boot to Mini DOS
F6h Clear Huge Segment
F7h Boot to Full DOS

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Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error Check or do the following in sequence

LCD backlight doesn't work • Run “Load Setup Defaults” in BIOS Setup Utility, then reboot
LCD is too dark system.
LCD brightness cannot be adjusted • Reconnect the LCD connectors.
LCD contrast cannot be adjusted • Keyboard (if contrast and brightness function key doesn't
work).
• LCD inverter ID
• LCD cable
• LCD inverter
• LCD
• Mainboard
Unreadable LCD screen • Reconnect the LCD connector
Missing pels in characters • LCD inverter ID
Abnormal screen • LCD cable
Wrong color displayed • LCD inverter
• LCD
• Mainboard
LCD has extra horizontal or vertical lines • LCD inverter ID
displayed. • LCD inverter
• LCD cable
• LCD
• Mainboard

Indicator-Related Symptoms

Symptom / Error Check or do the following in sequence

Indicator incorrectly remains off or on, but • Reconnect the inverter board.
system runs correctly • Mainboard

Power-Related Symptoms

Symptom / Error Check or do the following in sequence

Power shuts down during operation • Power source (battery pack and power adapter). See “Power
System Check” on page 89.
• Battery pack
• Power adapter
• Hard disk drive & battery connection board
• Mainboard
The system doesn’t power-on. • Power source (battery pack and power adapter). See “Power
System Check” on page 89.
• Battery pack
• Power adapter
• Hard disk drive & battery connection board
• Mainboard

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Power-Related Symptoms

Symptom / Error Check or do the following in sequence

The system doesn’t power-off. • Power source (battery pack and power adapter). See “Power
System Check” on page 89.
• Hold and press the power switch for more than 4 seconds.
• Mainboard
Battery can’t be charged • See “Check the Battery Pack” on page 89.
• Battery pack
• Mainboard

PCMCIA-Related Symptoms

Symptom / Error Check or do the following in sequence

System cannot detect the PC Card • PCMCIA slot assembly
(PCMCIA) • Mainboard
PCMCIA slot pin is damaged. PCMCIA slot assembly

Memory-Related Symptoms

Symptom / Error Check or do the following in sequence

Memory count (size) appears different from • Run “Load Setup Defaults” in BIOS Setup Utility, then reboot
actual size. system.
• DIMM
• Mainboard

Speaker-Related Symptoms

Symptom / Error Check or do the following in sequence

In Windows, multimedia programs, no • Audio driver
sound comes from the computer. • Speaker
• Mainboard
Internal speakers make noise or emit no • Speaker
sound. • Mainboard

Power Management-Related Symptoms

Symptom / Error Check or do the following in sequence

The system will not enter hibernation • Keyboard (if control is from the keyboard)
• Hard disk drive
• Mainboard
The system doesn't enter hibernation mode • Press Fn+o and see if the computer enters hibernation
and four short beeps every minute. mode.
• Touchpad
• Keyboard
• Hard disk connection board
• Hard disk drive
• Mainboard
The system doesn’t enter standby mode • LCD cover switch
after closing the LCD • Mainboard
The system doesn't resume from • Hard disk connection board
hibernation mode. • Hard disk drive
• Mainboard

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Power Management-Related Symptoms

Symptom / Error Check or do the following in sequence

The system doesn't resume from standby • LCD cover switch
mode after opening the LCD. • Mainboard
Battery fuel gauge in Windows doesn’t go • Remove battery pack and let it cool for 2 hours.
higher than 90%. • Refresh battery (continue use battery until power off, then
charge battery).
• Battery pack
• Mainboard
System hangs intermittently. • Reconnect hard disk/CD-ROM drives.
• Hard disk connection board
• Mainboard

Peripheral-Related Symptoms

Symptom / Error Check or do the following in sequence

System configuration does not match the • Run “Load Setup Defaults” in BIOS Setup Utility, then reboot
installed devices. system.
• Reconnect hard disk/CD-ROM/diskette drives.
External display does not work correctly. • Press Fn+F5 to switch to LCD or CRT
• Mainboard
USB does not work correctly • Mainboard
Print problems. • Run printer self-test.
• Printer driver
• Printer cable
• Printer
• Mainboard

Keyboard/Touchpad-Related Symptoms

Symptom / Error Check or do the following in sequence

Keyboard (one or more keys) does not • Reconnect the keyboard cable.
work. • Keyboard
• Mainboard
Touchpad does not work. • Reconnect touchpad cable.
• Touchpad board
• Mainboard

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Modem-Related Symptoms

Symptom / Error Check or do the following in sequence

Internal modem does not work correctly. • Modem phone port
• Modem combo board
• Mainboard
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 103.

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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the advanced diagnostic test for the mainboard in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 89.)
Follow procedures below to isolate the failing FRU. Do not isolate non-defective FRU.
1. Power off the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
• Non-Acer devices
• Printer, mouse, and other external devices
• Battery pack
• Hard disk drive
• DIMM
• CD/DVD-ROM drive
• PC cards
4. Power on the computer.
5. Determine if the problem has been resolved.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU.
7. If the problem persists, replace the following FRU one at a time. Do not replace a non-defective FRU.
• System board
• LCD assembly

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Chapter 5

System Block Diagram and Connector Locations

System Block Diagram

PCB Layer Stackup

L1: Signal 1
L2: VCC
Project code: 91.4BC01.001
DDR2 SODIMM L3: Inner Signal 2
PCB P/N : 48.4BC01.001
DIMM1
8,9
DDR II 533/667/800
AMD G792
32
REVISION : 08226- -1
L4: Inner Signal 3
L5: GND
DDR2 SODIMM K8 Rev.G L6: Signal 4
DDR II 533/667/800 4,5,
DIMM2
8,9 AM2 Socket 6,7
CLK GEN. 14.318MHz
ICS 9LPR462 CPU V_CORE
HyperTransport
OUT
16x16

IN
(RTM870T-690) 3
INPUT OUTPUT
S-Vedio 13 DCBATOUT VCC_CORE_S0

Mini Card ATI CRT15

802.11a/b/g/n 25 PCI-E x 1 SYSTEM DC/DC

RJ45 TXFM LAN

10/100 PCI-E x 1
RS690MC LCD14 INPUT

DCBATOUT
OUTPUT

1D2V_S0
24 24 1D8V_S3
Marvell8040 23 10,11,12,13
25MHz SYSTEM DC/DC
INT. MIC Array PCI-E x 4 INPUT OUTPUT
DCBATOUT 5V_S5
3D3V_S5
Line In
27 Codec SYSTEM LDO
AZALIA
27 ALC268 INPUT OUTPUT

MIC In
26
ATI 1D8V_S3 0D9V_S3

AMP SYSTEM LDO

27
G1432Q
27 SB600 25MHz

32.768KHz
INPUT

3D3V_S5
OUTPUT

1D2V_S5
[Link] 3D3V_S0 2D5V_S0
AZALIA

3D3V_S0 1D5V_S0

AMP SYSTEM LDO

27 G1412Q LPC BUS
27 INPUT OUTPUT
Line Out
5V_AUX_S5
(No-SPDIF) DCBATOUT
MODEM USB SPI I/F BIOS LPC 3D3V_AUX_S5
16,17,18,19,20 KBC
Winbond W25X80-VSS
RJ11 MDC Card 32.768KHz 30 DEBUG
22 22 WPC8773L CONN. 30 Battery Charger
28
USB x 2

SATA INPUTS OUTPUTS

CCD .3M/1.3M
USB

HDD 21 14 Touch INT. AD+ DCBATOUT

Pad 29 KB 29 BAT+

USB MINI USB

2 Port22 BlueTooth
22

CDROM SATA
21

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Board Layout
Top and Bottom View

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1 Lid switch connector 8 Fingerprint board connector (not available on
this model)
2 Power key switch 9 Touchpad board connector
3 Launch key switch 10 Bluetooth cable connector (not available on
this model)
4 LCD cable connector 11 Speaker cable connector
5 Keyboard connector 12 Daughter board connector (not available on
this model)
6 LED board connector 13 System fan connector
7 Microphone cable connector

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Standard Operation Procedures of Password Bypassing and BIOS Recovery
For RD and CSD to debug easily, the system provide one hardware open gap for bypassing password check,
and one hotkey to enable BIOS recovery. As to BIOS recovery, except for BIOS recovery hotkey, you can also
use crisis disk to restore BIOS.
1. Hardware open gap:
Gap Description
G41 Bypassing Password Check

RD/CSD can enable or disable this function by shorting the gap. The gap is located as shown.

2. Hotkey to enable BIOS Recovery: Fn+ESC, then Power Button. To use this function, it is strongly
recommended that the AC adapter is connected to the system and plug-in to a wall outlet and the Battery
is also in the system
3. Restore BIOS by the Crisis Disk
Enable this function by pressing the combination: Fn+ESC, and pressing the Power Button. To use this
function, it is strongly recommended that the AC adapter is connected to the system and plug-in to a wall outlet
and the Battery is also in the system. If this function is enabled, the system will force the BIOS to enter a
special BIOS block, called BootBlock. RD/CSD can use this special BIOS code to recover the BIOS to a
successful one if previous BIOS flashing process fails. However, before doing this, one Crisis Disk should be
prepared in WinXP. Detailed steps are as the followings:
a. Prepare the Crisis Disk in WinXP.
b. Insert the Crisis Disk to a USB floppy drive which is attached to the failed machine.
c. While the system is turned off, press and hold Fn+ESC, then press Power Button. The system
should be powered on with Crisis Recovery process.
d. BootBlock BIOS starts to restore the failed BIOS code. Short beeps should be heard when flashing.
e. If the flashing process is finished, a long beep should be heard.
f. Power down the system after you hear the long beep.
If the crisis recovery process is finished, the system should be powered on with the successful BIOS. RD/CSD
can then update the BIOS to a workable one by regular BIOS flashing process.

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Chapter 6

FRU (Field Replaceable Unit) List

This chapter offers the FRU (Field Replaceable Unit) list in global configuration of eMachines D620. Refer to
this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization).
NOTE: When ordering FRU parts, check the most up-to-date information available on your regional web or
channel. For whatever reasons a part number is changed, it will NOT be noted on the printed Service
Guide. For Acer authorized service providers, your Acer office may have a different part number code
from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided
by your regional Acer office to order FRU parts for service.
NOTE: To scrap or to return the defective parts, follow the local government ordinance or regulations on how
to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

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eMachines D620 Exploded Diagram

5
6

7 8

12
13

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eMachines D620 FRU List

NO. PART NAME DESCRIPTION ACER PART NO.

ADAPTER
1 N/A ADAPTER 65W DELTA ADT 65W SADP-65KB AP.06501.013
SADP-65KB DFA LF DFA LF DELTA
LEVEL-4
1 N/A ADAPTER 65W ADT 65W PA-1650- AP.06503.016
LITEON PA-1650- 02AC LF
02AC LF LEVEL-4
1 N/A ADAPTER 65W ADP 65W 3P HP- AP.0650A.010
HIPRO HP-OK065B13 OK065B13LF
LF LEVEL-4
1 N/A ADAPTER 65W 3PIN ADP 65W 3P SADP- AP.06501.014
DELTA SADP-65KB 65KB BFJA DELT
BFJA LF LEVEL-4
FOR OBL ONLY
BATTERY
1 13 BATTERY SANYO TM- BTY PACK LI+ 6C BT.00603.044
2007A LI-ION 3S2P 2.2AH SANYO
SANYO 6 CELL
4400MAH MAIN
COMMON NORMAL
TYPE
1 13 BATTERY SONY TM- BTY PACK LI+ 6C BT.00604.027
2007A LI-ION 3S2P 2.2AH SONY
SONY 6 CELL
4400MAH MAIN
COMMON NORMAL
TYPE
1 13 BATTERY BTY PACK LI+ 6C BT.00605.024
PANASONIC TM- 2.2AH PANA
2007A LI-ION 3S2P
PANASONIC 6 CELL
4400MAH MAIN
COMMON PSS
1 13 BATTERY SIMPLO BTY PACK PANA LI+ BT.00607.018
TM-2007A LI-ION 6C 2.2AH SMP
3S2P PANASONIC 6
CELL 4400MAH MAIN
COMMON PSS
BOARD
N/A LED BOARD YUKON LED BD 55.N2401.001
06576-1(D)

N/A TOUCHPAD BOARD TOUCHPAD ALPS 56.N2401.001

ALPS KGDFC0025A KGDFC0025A
N/A TOUCHPAD BOARD TOUCHPAD 56.TK501.001
SYNAPTICS SYNAPTICS TM00450-
TM00450-001 001

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NO. PART NAME DESCRIPTION ACER PART NO.
N/A MINI WLAN/B WLAN 802.11BG NI.23600.007
FOXCONN 802.11BGN ATHEROS REV06
ATHEROS XB63 BG
T60H976.00 FW:V06
MINICARD
N/A WIRELESS LAN WLAN 802.11BG NI.23600.029
BOARD 802.11BGN BCM4312 MINICARD
FOXCONN BCM4312
T77H030.00
MINICARD
CABLE
N/A POWER CORD 10A CODE US 7A 125V BK 27.T30V1.001
125V US
N/A POWER CORD 10A CODE 10A 125V 3P 27.01518.641
125V 3PIN US BK US BK
N/A POWER CORD 2.5A CORD USA/W CNS 27.01518.781
125V USA 2.5A 125V 8121-
N/A POWER CORD 3A CODE UK 2.5A 250V 27.01518.541
250V 3PIN UK 3P BK
N/A POWER CORD 5A CODE 5A 250V 3P UK 27.03118.001
250V 3PIN UK BK BK
N/A POWER CORD 250V CORD EUR 250V 3P 27.T30V1.004
3PIN EUR BK BK
N/A POWER CABLE 16A CORD 16A 250V 3P 27.01518.731
250V 3PIN EUR BK EUR BK
N/A POWER CORD 10A CODE DENMARK 2.5A 27.01518.561
3PIN BK DENMARK 250V 3P BK
N/A POWER CORD 10A CODE 10A 250V 3P 27.01518.671
250V 3PIN DENMARK DENMARK BK
BK
N/A POWER CORD 10A CODE SOUTH 27.01518.571
250V 3PIN BK SOUTH AFRICA 16A 250V BK
AFRICA
N/A POWER CORD 16A CODE 16A 250V 27.01518.681
250V SOUTH AFRICA SOUTH AFRICA BK
BK
N/A POWER CORD 10A CODE SWISS 2.5A 27.01518.581
250V SWISS 250V 3P BK
N/A POWER CORD 10A CODE 10A 250V 3P 27.01518.691
250V 3PIN SWISS BK SWISS BK
N/A POWER CORD 10A CORD CHINA 10A 27.01518.591
250V 3PIN CHINA 250V 3P
N/A POWER CORD 10A CORD 10A 250V 3P 27.01518.701
250V 3PIN CHINA BK CHINA BK
N/A POWER CORD 10A CORD ITALY 10A 250V 27.01518.611
250V 3PIN ITALY 3P BK
N/A POWER CORD 10A CORD 10A 250V 3P 27.01518.711
250V 3PIN ITALY BK ITALY BK
N/A POWER CORD 2.5A CORD 2.5A 250V 27.01518.621
250V AUSTRALIA AUSTRALIA BK

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NO. PART NAME DESCRIPTION ACER PART NO.
N/A POWER CORD ACA / POWER CODE ACA / 27.03218.021
ACNZ ACNZ ANNIE
N/A POWER CORD 2.5A CORD 2.5A 250V 27.01518.631
250V SOUTH AFRICA SOUTH AFRICA BK
BK (INDIA)
N/A POWER CORD 10A CORD 6A 250V 27.01518.721
250V SOUTH AFRICA SOUTH AFRICA BK
BK (INDIA)
N/A POWER CORD 7A CODE JAPAN 7A 125V 27.01518.551
125V 2PIN JAPEN 2P BK
N/A POWER CODE 7A CODE 7A 125V JAPAN 27.03518.161
125V 2PIN JAPAN 2PIN BK
N/A POWER CORD 250V CORD 250V 10~16A 27.01518.761
10A 3PIN ISRAEL 3P ISRAEL
N/A POWER CORD 10A CORD 27.01518.0U1
250V ARGENTINE ARGENTINE,10A
250V3G,1.8M
N/A POWER CORD 10A POWER CORD 27.01518.A41
250V 1.8M BRAZIL BRAZIL,BLK,1.8M
BLK

N/A LED BOARD CABLE C.A. LED BD FFC 50.TK501.001

BIWA 3RD

N/A TOUCHPAD CABLE C.A. T/P FFC BIWA- 50.TK501.002

JIHAW

CASE/COVER/BRACKET ASSEMBLY
N/A TOUCHPAD ASSY TP BRACKT 33.N2401.001
BRACKET YUKON

10 UNITLOAD COVER ASSY BIG DOOR 42.N2401.002

YUKON

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NO. PART NAME DESCRIPTION ACER PART NO.
9 LOWER CASE W/ ASSY L-CASE YUKON 60.N2401.001
SPEAKER

SPEAKER
N/A SPEAKER SPEAKER BIWA 23.TK501.002

CASE/COVER/BRACKET ASSEMBLY
7 UPPER CASE W/ ASSY U-CASE YUKON 60.N2401.002
COVER SWITCH
CABLE

5 MIDDLE COVER ASSY MIDDLE COVER 42.N2401.001

YUKON

CPU/PROCESSOR
N/A CPU AMD ATHLON IC CPU ATHLON KC.AE002.265
2650E AM2+ 1.6G 2650E 1.6G G2
512K 800 940 G2 15W,
ADG2650IAV4DP
COMBO MODULE
12 ASSEMBLY COMBO ODD NCB24XS FOR 6M.N2401.001
MODULE 24X YUKON

N/A OPTICAL BRACKET BRKT ODD BIWA 33.TK501.002

N/A COMBO BEZEL ASSY ODD BEZEL 42.N2401.003

COMBO YUKON

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NO. PART NAME DESCRIPTION ACER PART NO.
N/A ODD TOSHIBA COMBO SATA TSST/ KO.02401.006
COMBO 12.7MM TS-L463A OLAN
TRAY DL 24X TS-
L463A LF W/O BEZEL
SATA
12 COMBO MODULE 24X ODD COMBO 12.7 KO.0240E.009
SONY CRX890S LF W/ SATA CRX890S LF
O BEZEL SATA

12 ASSEMBLEY SUPER- ODD NSM8XS FOR 6M.N2401.002

MULTI MODULE 8X YUKON

N/A OPTICAL BRACKET BRKT ODD BIWA 33.TK501.002

N/A DVD-RW BEZEL ASSY ODD BEZEL 42.N2401.004
SMULTI YUKON
N/A ODD PIONEER S-MUL SATA KU.00805.046
SUPER-MULTI DRIVE PIONEER DVR-
12.7MM TRAY DL 8X TD08RS
DVR-TD08RS LF W/O
BEZEL SATA
N/A ODD HLDS SUPER- ODD S-MUL SATA KU.0080D.039
MULTI DRIVE 12.7MM HLDS GT10N
TRAY DL 8X GT10N LF
W/O BEZEL SATA
N/A ODD SONY SUPER- S-MULTI SATA SONY KU.0080E.017
MULTI DRIVE 12.7MM AD-7580S
TRAY DL 8X AD-
7580S LF W/O BEZEL
SATA
N/A ODD SONY SUPER- S-MULTI SATA SONY KU.0080E.025
MULTI DRIVE 12.7MM AD-7590S
TRAY DL 8X AD-
7590S LF W/O BEZEL
SATA
N/A ODD PLDS SUPER- S-MULTI SATA PLDS/ KU.0080F.001
MULTI DRIVE 12.7MM DS-8A2S OLAN
TRAY DL 8X DS-8A2S
LF W/O BEZEL SATA
FAN

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NO. PART NAME DESCRIPTION ACER PART NO.
N/A FAN FAN 14" FAN SUNON 23.TK501.001

CASE/COVER/BRACKET ASSEMBLY
N/A HDD BRACKET ASSY HDD BRACKET 33.N2401.002
YUKON

HDD/HARD DISK DRIVE

N/A HDD 120GB 5400RPM HDD 120GB SGT SATA KH.12001.032
SATA SEAGATE ST9120817AS
ST9120817AS LF F/
W:[Link]

N/A HDD 120GB 5400RPM HDD 120GB TOSHIBA KH.12004.008

SATA TOSHIBA MK1252GSX
MK1252GSX LF F/
W:LV010J
N/A HDD 120GB 5400RPM HDD 120GB KH.12007.016
SATA HGST HT543212L9A300
HT543212L9A300 C40C
FW:C40C
N/A HDD 120GB 5400RPM HDD 120GB WD KH.12008.020
SATA WD WD1200BEVT-22ZCT0
WD1200BEVT-22ZCT0
LF F/W:11.01A11
N/A HDD 160GB 5400RPM HDD 160GB SEAGATE KH.16001.034
SATA SEAGATE ST9160310AS
ST9160310AS F/
W:2010
N/A HDD 160GB 5400RPM HDD 160GB HGST KH.16007.019
SATA HGST HTS543216L9A300
HTS543216L9A300 F/
W:C30C
N/A HDD 160GB 5400RPM HDD 160GB WD KH.16008.022
SATA WD WD1600BEVT-22ZCT0
WD1600BEVT-22ZCT0
FW:11.01A11
HEATSINK

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NO. PART NAME DESCRIPTION ACER PART NO.
N/A CPU HEATSINK W/O ASSY THERMAL SINK 60.N2401.003
FAN FOXCON YUKON

KEYBOARD
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.002
EV2 88KS BLACK US AGL1D UI USI88
INTERNATIONAL (BIG
ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.003
EV2 88KS BLACK AGL0H HB HEB88
HEBREW (BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.004
EV2 89KS BLACK UK AGL0U UK UK89
(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.005
EV2 89KS BLACK AGL0T TR TUR89
TURKISH(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.006
EV2 88KS BLACK AGL03 TI THA88
THAILAND (BIG
ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.007
EV2 89KS BLACK AGL00 SW SWI89
SWISS(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.008
EV2 89KS BLACK AGL0W SD SWE89
SWEDISH (BIG
ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.009
EV2 89KS BLACK AGL0S SP SPA89
SPANISH(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.012
EV2 89KS SLO/ AGL1F SLO SL89
CRO(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.013
EV2 88KS BLACK AGL0R RU RUS88
RUSSIAN (BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.014
EV2 89KS BLACK AGL06 PO POR89
PORTUGUESE(BIG
ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.016
EV2 89KS BLACK AGL0N NW NOR89
NORWEGIAN(BIG
ERGO)

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NO. PART NAME DESCRIPTION ACER PART NO.
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.019
EV2 93KS BLACK AGL0J JA JAPAN92
JAPANESE (BIG
ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.020
EV2 89KS AGL0E IT ITA89
ITALIAN(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.023
EV2 89KS BLACK AGL0Q HG HUN89
HUNGARIAN (BIG
ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.024
EV2 88KS BLACK AGL01 GK GRE88
GREEK(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.025
EV2 89KS AGL0G GR GER89
GERMAN(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.026
EV2 89KS AGL0F FR FRE89
FRENCH(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.029
EV2 89KS AGL0D DM DAN89
DANISH(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.030
EV2 89KS BLACK AGL0C CZ CZE89
CZECH (BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.031
EV2 88KS BLACK AGL02 TW TAI88
TRADITIONAL
CHINESE (BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.032
EV2 89KS BLACK AGL0M CF F-C89
CANADIAN FRENCH
(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.033
EV2 89KS BLACK AGL1B BP BRA89
BRAZILIAN(BIG
ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.034
EV2 89KS BLACK AGL1A BE BEL89
BELGIAN(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.035
EV2 88KS BLACK AGL0A AR ARA88
ARABIC(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.212
EV2 89KS BLACK AGL2A ARABI-FR89
ARABIC/FRENCH
(BIG ERGO)
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.INT00.214
EV2 89KS BLACK AGL2M FR-C BI-89
ENGLISH/CANADIAN
FRENCH (BIG ERGO)

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NO. PART NAME DESCRIPTION ACER PART NO.
6 KEYBOARD 14_15KB- KB DARFON NSK- KB.I1400.004
EV2 89KS BLANK AGL13 CZ-SK
CZECH-SLOVAK(BIG
ERGO)
LCD
N/A LCD MODULE 14.1" LCD N14.1WGAG W/ 6M.N2301.001
WXGA GLARE W/ WLAN W/O CAMER
ANTENNA&MICROPH
ONE W/O 0.3M
CAMERA
N/A INVERTER BOARD INVERTER 17" YNV- 19.AR501.002
YEC YNV-W15 W15
N/A INVERTER BOARD INVERTER 17" 19.TQ901.002
FOXCONN T62I240.03 T62I240.03 06L1
V.00
N/A INVERTER BOARD INVERTER 17" ROHS 19.TRV01.001
17" DARFON VK.21189.407
VK.21189.408
N/A INVERTER BOARD INVERTER 17" TWS- 19.AR501.001
SUMIDA TWS-458-118 458-118 MS
N/A LCD BRACKET RIGHT BRACKET LCD R 33.TK501.004
BIWA
N/A LCD BRACKET LEFT BRACKET LCD L 33.TK501.005
BIWA
2 LCD CABLE C.A. NON CCD LED 50.N2301.001
YUKON HL
4 LCD BEZEL 14.1" W/O ASSY NON CCD 60.N2301.001
CAMERA HOLE BEZEL 60 YUKON
1 LCD COVER 14.1" W/ ASSY LCD PANNEL 60.N2401.005
ANTENNA & MIC YUKON
3 LCD 14.1" WXGA AU LCD 14.1"WXGA AU LK.14105.018
B141EW04-V4 LF B141EW04-V4 G
GLARE 200NITS
16MS
3 LCD 14.1" WXGA LCD 14.1"WXGA LK.14106.014
GLARE SAMSUNG LTN141W3-L01-J G
LTN141W3-L01-J L6
LF 200NIT 16MS
3 LCD 14.1" WXGA LG LCD 14.1"WXGA LG LK.14108.014
LP141WX3-TLN1 LP141WX3-TLN1
GLARE LF
3 LCD 14.1" WXGA LCD 14.1"WXGA CMO LK.1410D.016
CMO N141I3-L02 LF N141I3-L02 G
GLARE 200NITS
16MS
LCD
N/A LCD MODULE 14.1" LCD N14.1WGAG W/O 6M.N2301.002
WXGA GLARE W/ WLAN W/O CAM
MICROPHONE W/O
ANTENNA&0.3M
CAMERA

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NO. PART NAME DESCRIPTION ACER PART NO.
N/A INVERTER BOARD INVERTER 17" YNV- 19.AR501.002
YEC YNV-W15 W15
N/A INVERTER BOARD INVERTER 17" 19.TQ901.002
FOXCONN T62I240.03 T62I240.03 06L1
V.00
N/A INVERTER BOARD INVERTER 17" ROHS 19.TRV01.001
17" DARFON VK.21189.407
VK.21189.408
N/A INVERTER BOARD INVERTER 17" TWS- 19.AR501.001
SUMIDA TWS-458-118 458-118 MS
N/A LCD BRACKET RIGHT BRACKET LCD R 33.TK501.004
BIWA
N/A LCD BRACKET LEFT BRACKET LCD L 33.TK501.005
BIWA
2 LCD CABLE C.A. NON CCD LED 50.N2301.001
YUKON HL
4 LCD BEZEL 14.1" W/O ASSY NON CCD 60.N2301.001
CAMERA HOLE BEZEL 60 YUKON
1 LCD COVER 14.1" W/ LCD PANNEL NON 60.N2401.006
MIC W/O ANTENNA ANTENNA YUKON
3 LCD 14.1" WXGA AU LCD 14.1"WXGA AU LK.14105.018
B141EW04-V4 LF B141EW04-V4 G
GLARE 200NITS
16MS
3 LCD 14.1" WXGA LCD 14.1"WXGA LK.14106.014
GLARE SAMSUNG LTN141W3-L01-J G
LTN141W3-L01-J L6
LF 200NIT 16MS
3 LCD 14.1" WXGA LG LCD 14.1"WXGA LG LK.14108.014
LP141WX3-TLN1 LP141WX3-TLN1
GLARE LF
3 LCD 14.1" WXGA LCD 14.1"WXGA CMO LK.1410D.016
CMO N141I3-L02 LF N141I3-L02 G
GLARE 200NITS
16MS
MAINBOARD
8 MAINBOARD EMD620 YUKON MB 08226-1 MB.N2401.001
UMA ATI RS6950MC 6L D
SB600 LF W/RTC
BATTERY

MEMORY
N/A SODIMM 1GB SODIMM 1G KN.1GB03.026
DDRII667 NANYA NT1GT64UH8D0FN-
NT1GT64UH8D0FN- 3C
3C LF (0.07U)

120 Chapter 4

Chapter 4 121

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Appendix A

Model Definition and Configuration

eMachines D620
Please click the red paper clip icon below for more details.

Appendix A 122
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Appendix B

Test Compatible Components

This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
functions are tested under Windows® Vista™ Business, Vista Home Premium, and Vista Home Basic
environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the eMachines D620 series
Compatibility Test Report released by the Acer Mobile System Testing Department.

Appendix B 123
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Microsoft® Windows® Vista™ Environment Test

Vendor Device Name

I/O Peripheral List-External CRT
ViewSonic G220F
I/O Peripheral List - TV
Vendor Device Name
Westenhouse W37G (HDMI)
Panasonic TC-37MPK (VGA/HDMI )
I/O Peripheral List - External LCD
Vendor Device Name
Acer FP751 17" TFT LCD
Acer 17" LCD Monitor (DVI) Model:AL1721(*1)
ViewSonic 20'' LCD VD201b(DVI-I) ,(DVI-D),(D-sub) (*1)
Acer Acer P243W 24"(Resolution:1920x1200; Port:D-Sub,DVI-
D,DVIw,HDCP HDMI)
Dell DELL SP2208WFP 22
I/O Peripheral List - Projector
DELL 3300MP Projector
I/O Peripheral List - USB Keyboard / Mouse
Vendor Device Name
Logitech First Wheel Mouse
Logitech Internet Navigator Keyboard
BELKIN Miniglow Optical USB Mouse
I/O Peripheral List - Earphone / Microphone
Hawk Hawk Stereo Headset 933
I/O Peripheral List - USB Speaker / Joystick
Peripheral DOLBY HEADPHONE 5.1channel
Panasonic USB Speaker EAB-MPC57USB
JS iFun USB Speaker(JS1200UA)
Dell Dell USB Speaker
I/O Peripheral List - USB Camera
Canon Canon Digital IXUS 860 ISU
I/O Peripheral List - USB Storage Drive
PQI 6 IN 1 Flash Card Reader/Writer(*1)
I/O Peripheral List - USB Flash Drive
Sony Micro Bault Pro USD-5G 5GB USB Flash
Apacer Handy Drive The USB Flash Drive 256MB
IBM IBM 512MB USB2.0 Memory Key
Apacer Apacer USB2.0 Flash Drive 2GB Memory Key
SanDisk SanDisk USB 2GB Cruzer Micro Skin USB2.0 Flash Drive
Transcend Transcend JetFlash USB2.0 Flash Drive V85 8GB Memory
Key
Apacer Apacer AH421 8GB
A-Data A-Data PD16 Vista 16GB
I/O Peripheral List - USB Hub and Others

124 Appendix B

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Vendor Device Name
IOGEAR 4 Port Hub (usb 2.0)
Huawei Huawei mobile connect E220 USB Modem 3G (E220:
HSDPA/UMTS/EDGE/GPRS/GSM)
I/O Peripheral List - USB ODD
Plextor DVD+R/RW (Usb2.0)
Logitec CDRW + DVDROM combo USB interface
I/O Peripheral List - USB HDD
Transcend 2.5" Portable 80GB Hard Disk
I/O Peripheral List - Access Point 802.11b
Cisco Aironet 350 [ModeNum:350]
Cisco Aironet 1230 (*1) [ModeNum:AIR-AP1230B Series]
I/O Peripheral List - Access Point 802.11g
Vendor Device Name
D-Link Building Networks People WiFi Certified a/b/g Wrieless
108AG [ModeNum:DWL-7100AP]

For system components, please click the paper clip icon below for AVLC.

Appendix B 125

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126 Appendix B

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Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
• Service guides for all models
• User's manuals
• BIOS updates
• Software utilities
• Spare parts lists
• TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
• Detailed information on Acer's International Traveler's Warranty (ITW)
• Returned material authorization procedures
• An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.

Appendix C 127
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128 Appendix C

Downloaded from [Link] manuals search engine

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