Digital Roshni Project RFP Final
Digital Roshni Project RFP Final
Government of Pakistan
Table of Contents
PART A ............................................................................................................................................. 1
DEFINITIONS, INSTRUCTIONS & INFORMATION FOR BIDDERS ............................................... 1
1. Definitions..................................................................................................................................... 2
2. Mandatory Eligibility Criteria Checklist ..................................................................................... 3
3. Ignite – National Technology ..................................................................................................... 4
4. Instructions for Bidders .............................................................................................................. 5
5. Bidding Document ..................................................................................................................... 5
6. Preparation of Proposal .............................................................................................................. 6
7. Bid Security ............................................................................................................................... 7
8. Taxes ......................................................................................................................................... 7
9. Format and Signing of Proposal ................................................................................................. 7
10. Submission, Receipt, and Opening of Proposal .......................................................................... 7
11. Key Activities & Timeline ......................................................................................................... 9
12. Proposal Evaluation ................................................................................................................... 9
13. Evaluation of Technical Proposals ........................................................................................... 10
14. Financial Proposals .................................................................................................................. 11
15. Combined Score ...................................................................................................................... 12
16. Award Of Agreement............................................................................................................... 12
17. Confidentiality ......................................................................................................................... 12
18. Conflict of Interest ................................................................................................................... 12
19. Fraud and Corruption ............................................................................................................... 13
20. Clarification Request/Amendment ........................................................................................... 14
PART B ........................................................................................................................................... 15
TERMS OF REFERENCE ............................................................................................................... 15
21. Project Overview ..................................................................................................................... 16
22. Background ............................................................................................................................. 16
23. Terms of References ................................................................................................................ 17
PART C ........................................................................................................................................... 25
FORMS TO BE SUBMITTED WITH PROPOSAL ............................................................................ 25
24. Technical Proposal - Standard Forms ....................................................................................... 26
25. Financial Proposal - Standard Forms ........................................................................................ 36
26. Annexure A ............................................................................................................................. 40
27. Annexure B ............................................................................................................................. 41
28. Annexure C ............................................................................................................................. 42
Ministry of Information Technology & Telecom
Government of Pakistan
PART A
DEFINITIONS, INSTRUCTIONS & INFORMATION FOR BIDDERS
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 1
Ministry of Information Technology & Telecom
Government of Pakistan
1. Definitions
In this Request for Proposal (RFP), unless the context provides otherwise:
1.1. “Bidder” means a recognized legal entity under the applicable laws of Pakistan, including a
registered company, firm, agency, organization, or a lead entity representing a consortium
or joint venture (JV) partners, that submits a proposal in response to a Request for Proposals
(RFP) issued by the Company.
1.2. “Bidding Document” means set of documents prepared by Ignite, to solicit proposal, which
consists of definition, instructions for bidders, TOR, evaluation criteria, forms for providing
information and draft contract.
1.3. “Board” means the Board of Directors of the Ignite – National Technology Fund.
1.4. “Company” refers to M/s. IGNITE, a company incorporated under section 42 of the repealed
Companies Ordinance, 1984, now governed by the Companies Act, 2017, with Corporate
Universal Identification Number (CUIN) 0058556, having its registered office at Telecom
Foundation Complex Building, 3rd Floor, G-9/4, Islamabad, Pakistan.
1.5. “Consortium” means a group of two or more legally constituted (recognized entities within
the applicable laws of Pakistan) entities, including registered companies, firms, agencies and
organizations, that come together under a formal agreement to jointly submit a proposal as
a Bidder through a lead entity in response to the Request for Proposal (RFP). The members
of the Consortium collaborate to fulfill the requirements of the RFP and share responsibilities,
resources, and risks associated with the execution of the project or provision of services or
goods, as applicable. Each member of the Consortium remains legally responsible for its own
obligations and liabilities, but collectively, the Consortium is treated as a single entity for the
purposes of the RFP and any resulting contract.
1.6. “Date of Issue” means “the date on which this RFP “Provision of Service for Digital Roshni –
Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad” is issued by the Company to solicit bids from potential bidders to execute the
Project titled “Digital Roshni – Provisioning of Services, Establishment and Deployment of
Digital Learning Pods in Islamabad.”
1.7. “Day” means a calendar day unless otherwise specified. In the context of this RFP, all
references to "Day" shall include weekends and public holidays, unless explicitly stated
otherwise. If a deadline or submission falls on a weekend or public holiday, it shall be
extended to the next business day.
1.8. “Agreement” means “an agreement concluded between Company and the Successful
Bidder”. (see Annexure D).
1.9. “Joint Venture (JV)” means an enterprise formed by two or more individuals or companies
for the purpose of submitting the bid. All members of a consortium/joint venture (i.e., the
leader and all other members) are jointly and severally liable to the Contracting Authority.
1.10. “Lead Member/Partner” is the lead entity, in case of consortium, joint venture (JV) or
partnership who is principally participating in submission of the proposal and should submit
a letter of intent for purpose of identification.
1.11. “Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital
Learning Pods in Islamabad” RFP means “A Project which addresses the challenge of digital
inequality by establishing and deploying two (02) outdoor Digital Learning Pods in Islamabad
to provide community-based digital learning centers”.
1.12. “Proposal” means the entire set of documents consisting of bidder’s Profile, Technical and
Financial Proposals submitted by bidder.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 2
Ministry of Information Technology & Telecom
Government of Pakistan
1.13. “Request for Proposal (RFP)” means the request for proposal titled “Digital Roshni –
Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad” by the Company.
1.14. “Successful Bidder” means “a bidder who has been awarded the contract pursuant to the
RFP of “Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital
Learning Pods in Islamabad” and who shall be responsible for implementing the training
program.
1.15. “Terms of Reference” (ToR) means that part of Bidding Document which explains the scope
of work, activities, tasks to be performed, evaluation criteria, respective responsibilities of
the bidder as well as expected results and KPIs/deliverables of the assignment.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 3
Ministry of Information Technology & Telecom
Government of Pakistan
8.
Two separately sealed envelopes:
Envelope #1 shall clearly bear the name “Digital Roshni – Provisioning of
Services, Establishment and Deployment of Digital Learning Pods in
Islamabad”
One hard copy of Technical Proposal, one marked as Original and one
marked as Copy* must be submitted with one soft copy of the original
technical proposal in USB. Bidders are to make sure that Financial Proposal
is not part of the Technical Proposal in any form.
*Additional hard copy of Technical Proposal is not a mandatory
requirement.
9.
Envelope #2 shall clearly bear the name “FINANCAL PROPOSAL – Digital
Roshni – Provisioning of Services, Establishment and Deployment of Digital
Learning Pods in Islamabad”
Financial Proposal in hard copy must be submitted with one soft copy of the
same in USB. Soft copy must be in MS Excel format. (The hard copy and soft
copy of Financial Proposal must be sealed in Envelope # 2 and should not be
part of Technical Proposal in any form).
10.
Bid Security of PKR 750,000/- to be placed in Envelope # 1 along with
mandatory documentations.
11.
CONFLICT OF INTEREST - DISCLOSURE FORM (attached as Annexure-B)
12.
It is mandatory for bidders to submit their proposal on EPADs
[Link] In case a bid is not submitted on EPADs, it will not
be accepted by the Company in hard form.
13.
The bidder must have experience of Deployment of similar Pods of least one
(1) year. Mandatory partnership proof (certificate) must be submitted along
with the proposal.
Note: Bidders are required to submit filled, signed & stamped copy of the above checklist along with
the Proposal. All of the supporting documents of the mandatory eligibility criteria shall be attached
with checklist in same section of the technical proposal. Requirement No. 6 & 7 above, are required
to be submitted on separate stamp papers.
of work. Since 2021, Ignite has been organizing the nationwide Digital Pakistan Cybersecurity
Hackathon, which aims to raise awareness among the cybersecurity workforce by helping them assess
their strengths and weaknesses in knowledge, skills, and abilities. Additionally, the National Grassroots
ICT Research Initiative (NGIRI) promotes R&D and innovation at the grassroots level in Pakistan by
providing financial support to selected Final Year Projects (FYPs) of undergraduate students enrolled
in ICT-related disciplines across public and private sector institutions.
Through studies and stakeholder engagement initiatives, Ignite also aids public and private sector
planning. Ignite's outreach activities are designed to inform professionals, media, students,
corporations, and policymakers about the challenges and threats posed by the new economy, the
importance of innovation, and the need for increased engagement in Ignite's programs.
5. Bidding Document
The Bidder is expected to examine all instructions, general conditions, forms, terms and specifications
contained in the RFP document and its annexures. Failure to comply with instructions will be at the
Bidder’s risk and may affect the evaluation of the Proposal. Proposals that do not comprehensively
address the ToRs and other requirements may be rejected. Inability to comply with applicable
instructions, general conditions of Agreement, terms and specifications may lead to rejection of
Proposal.
Submission of Technical and Financial Proposals against RFP document means in principle acceptance
of attached Draft Agreement by the Bidder. During negotiations with Successful Bidder, only minor
changes, can be made in the attached agreement. Company reserves the right to accept or reject any
proposed changes by the successful bidder. Company reserves the right to make changes to the draft
agreement in order to ensure better & smooth implementation of the project.
After issuance of letter of acceptance, the successful Bidder is expected to sign the agreement as soon
as possible. If successful Bidder is not responsive and does not sign the agreement within a reasonable
time, maximum one (1) month after issuance of the letter of acceptance, the Company reserves the
right to terminate and nullify the bid award and bid security will be forfeited.
In the event of non-compliance with the ToRs of the RFP document and obligations contained in the
agreement, the Company may terminate the agreement by providing one (1) month written notice to
the successful bidder without any further obligation or compensation on the part of the Company.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 5
Ministry of Information Technology & Telecom
Government of Pakistan
6. Preparation of Proposal
6.1 Language of the Proposal
Proposals prepared by the Bidders and all correspondence and documents relating to the Proposal
exchanged between the Bidders and the Company shall be in writing and in English Language, except
where otherwise specified.
All prices shall be quoted in Pakistani Rupees (PKR) and all payments will be made in Pakistani Rupees
(PKR.)
Proposals shall remain valid for 180 days from the date of bid submission as provided in the RFP
document. In exceptional circumstances, Company may solicit the Bidder’s consent to an extension of
the period of validity without any material changes in the Bidding Document.
While preparing the Technical Proposal, the Bidder shall ensure that it provides the Company with
documentary evidence. Bid evaluation committees will evaluate proposals solely on the basis of
documentary evidence submitted in accordance with evaluation criteria described in this RFP.
6.5 Cost of Preparing Proposal
All costs of preparing Proposal, negotiations with Company, including visits for discussion, are not
reimbursable.
The Proposal, in binder form, with serial number of each page should comprise the following:
Form B3: Technical Infrastructure and Pod Design (Lead Member or any bidder in case of
consortium/JV)
Form B4: Relevant Experience (Lead Member or any bidder in case of consortium/JV)
Form B5: Content Provisioning & Outreach (Lead Member or any bidder in case of
consortium/JV)
Technical Proposal should detail the capability and experience of delivering the services specified
in the ToRs. Bidder should submit similar nature assignments for technical evaluation using the
prescribed format. Technical Proposal should not contain any financial proposal information. Cost
and financial estimates need to be provided in a separate sealed envelope clearly indicating
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 6
Ministry of Information Technology & Telecom
Government of Pakistan
Financial Proposal. The Technical Proposal must not contain any pricing information whatsoever
on the services being offered. Non-compliance will lead to rejection of the Proposal.
6.8 Financial Proposal
The Financial Proposal should provide detailed costing related to the management of “Digital
Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad”.
7. Bid Security
Bid security of PKR 750,000/- in the form of Call Deposit/Bank Draft (refundable) drawn in favor of
IGNITE- National Technology Fund (FTN/NTN: 2939308-6) is to be placed in Envelope#1 along with
the mandatory documentation.
8. Taxes
Quoted costs should be inclusive of all applicable (direct & indirect) taxes. Financial Proposal will be
scored based upon the bid amount inclusive of all taxes. All prices must be quoted in PKR. Price
inclusive of quoted tax, quoted by the bidder shall be considered for evaluation irrespective of the tax
rate. The lowest evaluated bidder shall be responsible of the quoted tax in its bid and any demand
from tax authorities shall be payable by that bidder.
Note: The Technical Proposal must not contain any pricing information whatsoever on the services
being offered. Non-compliance will lead to rejection of the Proposal.
10.1. Proposals will be accepted and evaluated using Single Stage, Two Envelope Procedure.
(Separate sealed envelopes for Technical and Financial Proposals). The process is further
defined at Annexure A.
10.2. The original Proposal shall contain no interlineations or overwriting. All pages of the Proposals
(Technical & Financial) must be numbered. Submission letters for both Technical and
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 7
Ministry of Information Technology & Telecom
Government of Pakistan
Financial Proposals, must be in the attached format on letterhead (Form B1 & C1) in separate
envelopes.
10.3. The Bidder’s Organization Head or an authorized representative on his/her behalf should
initial and stamp all pages of the original Technical and Financial Proposals. In case of
authorized representative, an authorization shall be provided which shall be in the form of a
written power of attorney accompanying the Proposal or in any other form demonstrating
that the representative has been duly authorized to sign.
10.4. Hard copies of Technical Proposal shall be sent to the address listed in this Bidding Document.
All required copies of the Technical Proposal are to be exact replicas of the original. If there
are discrepancies between the original and copies of the Technical Proposal, the original
governs.
10.5. Bidder is required to submit one original and one copy of Technical Proposal along with all
supporting documents.
10.6. One USB containing an electronic copy (labelled ‘Electronic Copy’) of all Proposal documents
in PDF format (excluding the Financial Proposal), must be provided with the Technical
Proposal. In the event of any discrepancy between the Original Proposal and the Electronic
Copy, the former shall be deemed as the accurate Proposal. If Financial Proposal is copied
to the USB containing Technical Proposal, the entire Proposal shall stand rejected.
10.7. The Technical Proposal shall be placed in a sealed envelope clearly marked “TECHNICAL
PROPOSAL” followed by the name of the assignment “Digital Roshni – Provisioning of
Services, Establishment and Deployment of Digital Learning Pods in Islamabad” and the name
of Bidder. Similarly, the Financial Proposal shall be placed in a separate sealed envelope
clearly marked “FINANCIAL PROPOSAL” followed by the name of the assignment “Digital
Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad” and the name of Bidder, with a warning “DO NOT OPEN WITH THE TECHNICAL
PROPOSAL”. The envelopes containing Technical and Financial Proposals shall be placed into
an outer envelope and sealed. This outer envelope shall bear the submission address and
title of the assignment mentioned in this document, and the name of the Bidder, and clearly
marked “DO NOT OPEN BEFORE SUBMISSION DEADLINE”. Company shall not be responsible
for misplacement, losing or premature opening of the outer envelope if not properly sealed
and marked as stipulated. Such negligence may result in rejection of the Proposal. If the
Financial Proposal is not submitted in a separate sealed envelope duly marked as indicated
above, this will constitute grounds for rejection of the Proposal.
10.8. The Proposal must be sent to the following address and received by the Company not later
than the time and the date specified elsewhere in this Bidding Document:
10.11. Any Proposal received by the Company after the deadline for submission shall be returned
unopened.
10.12. Company reserves the right to accept or reject any or all of the Proposals submitted at any
time in accordance with applicable PPRA rules and the stipulations contained in this
document.
10.13. Company shall open Technical Proposal thirty minutes after the submission deadline. The
envelopes with the Financial Proposal shall remain sealed and securely stored in the custody
of Company and will be opened as per the tentative timeline specified elsewhere in this
document.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 9
Ministry of Information Technology & Telecom
Government of Pakistan
12.3. Overall evaluation shall be carried out based on weighted average methodology wherein
technical evaluation will carry 60% and financial evaluation will carry 40% weightage
respectively.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 11
Ministry of Information Technology & Telecom
Government of Pakistan
14.3 At the outset of the Financial Proposal Opening session, and before actual opening of Financial
Proposal, technical score of qualified Bidders shall be read aloud.
14.4 A Financial Evaluation Committee shall evaluate the Financial Proposal. If any discrepancy
arises between the "total" amount and the partial amount, the “total” amount shall prevail. If
any discrepancy arises between “word" representation of amount and numerical
representation of amount, then the word representation shall prevail. The prices of all
activities and resources listed in the Technical Proposal shall be assumed to be included in the
Financial Proposal, whether or not they are individually listed and priced in the Financial
Proposal.
14.5 Quality and Cost Based Selection (QCBS) method will be used for evaluation of Proposal. The
lowest evaluated Financial Proposal will be given the maximum financial score of 30 points.
Please note that any stamp duty, registration fees, or any other charges or levies, wherever applicable,
in relation to the execution, performance, or registration of this Agreement, shall be the sole
responsibility of the Service Provider/Vendor/Supplier (successful Bidder) or any other party entering
into this Agreement with Ignite. Ignite shall not be liable for any such costs or expenses.
17. Confidentiality
The Company shall keep all information regarding the bid evaluation confidential until the
announcement of the evaluation report under PPRA Rule no. 41 read with rule 35.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 12
Ministry of Information Technology & Telecom
Government of Pakistan
a. Conflicting assignments
• The Bidder (including its Personnel) or any of its affiliates shall not be hired for any
assignment that, by its nature, may be in conflict with another assignment to be
executed for the same or for another Client.
b. Conflicting Relationships
• The Bidder (including its Personnel) or any of its affiliates that has a business or family
relationship with a member of the Company Board, Management, or staff who is
directly or indirectly involved in the preparation of Terms of Reference, selection
process of third party evaluation services and/or supervision of the Agreement may
not be awarded an Agreement unless conflict stemming from this relationship has
been resolved in a manner acceptable to the Company Board throughout the
selection process and the execution of the Agreement.
• The Bidder has an obligation to disclose any situation of actual or potential conflict
that impacts their capacity to serve the best interest, or that may reasonably be
perceived as having this effect by notifying the Company in writing. Failure to disclose
said situations may lead to disqualification of the Bidder or the termination of its
Agreement.
• Current employees of the Company shall not work as and for the successful Bidder
till the time they are employee of the Company.
• It is mandatory that all potential bidders are required to submit the Conflict-of-
Interest Form (Annexure-B) of the RFP at the time of submission of proposal.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 13
Ministry of Information Technology & Telecom
Government of Pakistan
19.2. The Company will reject a Proposal for award if it determines that the Bidder recommended
for award has directly or through an agent, engaged in corrupt, fraudulent, collusive or
coercive practices in competing for the agreement to be executed pursuant to RFP. The
Company may also impose penalties on the Bidder, declaring it ineligible, either indefinitely
or for a stated period of time, for Company funding, if at any time it determines that the
Bidder has, directly or through an agent, engaged in corrupt, fraudulent, collusive or coercive
practices in competing for, or in executing, a Company funded project.
19.3. The Company will have the right to inspect the bidding firm’s accounts and records and other
documents relating to the submission of Proposals and agreement performance, and have
them audited by auditors appointed by the Company.
20.2. At any time before the submission of Proposals, the Company may amend the RFP document
by issuing an addendum in writing or by standard electronic means. The addendum shall be
published in the local newspaper and uploaded at PPRA & Company web site, and revised
RFP document will be uploaded on Company’s and PPRA web site.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 14
Ministry of Information Technology & Telecom
Government of Pakistan
PART B
TERMS OF REFERENCE
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 15
Ministry of Information Technology & Telecom
Government of Pakistan
This initiative addresses the challenge of digital inequality by deploying two (02) fully functional
outdoor Digital Learning Pods in Islamabad as part of a scalable national pilot. These pods will serve
as community-based digital learning centers, enabling individuals who lack access to formal education
or online learning facilities to engage with high-quality digital content in Urdu.
Each pod will be a self-contained, backup power for atleast 1 hour during power outages, weather-
resistant learning hub, equipped with digital screens, seating areas, and management system. The
learning environment will be safe, inclusive, and gender-responsive, designed to facilitate both
structured educational sessions and open-access learning.
Through educational content, digital literacy courses, and awareness sessions on health, environment,
and civic responsibility, the pods will cater to children, youth, adults, women, and marginalized groups
such as the transgender community and persons with disabilities. The initiative aims to foster lifelong
learning and enhance digital readiness of the society.
By bridging the gap between technology access and community empowerment, Digital Roshni aims to
become a replicable model for digital inclusion and educational resilience, capable of scaling across
provinces and integrating with other sectors such as e-health, disaster response, tourism, and digital
governance in future phases.
22. Background
This section outlines the strategic rationale for the Digital Roshni Initiative by examining both
Pakistan’s domestic educational context and the global landscape of digital inclusion. It highlights the
key challenges faced by Pakistani youth and marginalized populations — including low literacy, limited
access to quality education, and insufficient digital skills — while identifying opportunities to leverage
technology for inclusive learning and social empowerment. Together, these factors underscore the
urgency, relevance, and feasibility of this intervention.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 16
Ministry of Information Technology & Telecom
Government of Pakistan
i. Deploy two (02) fully functional, backup powered Digital Learning Pods in Islamabad at F-9
Park & Saidpur Village as pilot project under the Prime Minister’s Digital Pakistan Vision.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 17
Ministry of Information Technology & Telecom
Government of Pakistan
ii. Provide open-access, Urdu-based digital education, including but not limited financial literacy,
numeracy, digital literacy, health, and civic awareness content, etc.
iii. Provide a centralized Management Information System (MIS) for delivering content and
maintain user data, and performance metrics in the MIS.
iv. Develop and implement a comprehensive Monitoring and Evaluation (M&E) framework to
measure the project learning outcomes, progress and management reports.
v. Provide on-site trained personnel for engagement and facilitation.
vi. Design, supply, and install all furniture (including desks, benches, chairs, and user seating) in
a manner that ensures full structural stability, safety, and protection against theft or
unauthorized removal.
vii. Ensure cleanliness, safety, and proper functioning of each pod.
viii. Maintain the infrastructure under a Service Level Agreement (SLA) and warranty terms,
including insurance coverage.
ix. Collaborate and make partnerships with NGOs, civil society, and relevant organizations to
provide community outreach and promotion of the program for maximum engagement of
target audiences.
x. Develop a sustainability and scale-up plan to replicate the Digital Learning Pod model across
Islamabad and further expansion to other cities and provinces and submit a comprehensive
plan exploring way to keep the pods operational beyond the project duration with options
such as sponsorships, advertising or government/NGO co-funding.
i. Pixel Pitch: P2.5 to P3.0 or better (HD clarity suitable for outdoor viewing)
vii. Outdoor-grade waterproof sound system integrated with the display, or a separate directional
audio setup, designed to ensure that sound remains contained within the pod area only.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 18
Ministry of Information Technology & Telecom
Government of Pakistan
viii. Deploy and install pods at approved sites with full utilities and Internet connectivity,
preferably fiber with 4G backup.
ix. Viewing Angle: Wide viewing angle suitable for outdoor audiences
x. Mounting & Protection: The SMD display shall be securely mounted on a robust
platform/enclosure designed to prevent unauthorized access, tampering, and physical
damage. The mounting system must support vibration-free installation and ensure complete
structural stability.
The potential bidder shall develop and submit complete design documentation of the Pods,
including but not limited:
i. Design of the proposed pod design with Seating capacity for 12–15 persons, between 50 to
70 square-meter measurements
ii. 2D technical drawings showing dimensions, layout, electrical and networking pathways
v. Semi-open classroom-like structure to install the required digital display system with
provided specifications as per Section 23.2 so that it is visible and easily accessible to the
public
vi. Having an open design to ensure airflow and visibility with Integrated space for, including
but not limited to:
• Digital screen
• Outdoor weather resistant furniture
• Power cabling
• Networking equipment
• Power back-up
• Lockable secure storage for devices and accessories
d. Compliant branding, including Ministry of IT & Telecom logo, Ignite logo, and national
insignia.
e. Submit a Pod Handover Report including Pod photos, technical specifications of all installed
equipments, warranty details, and an operational readiness certificate for each site.
f. Below is a sample design of the learnings pod and potential bidders are requested to come up
with an innovative design in their proposals.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 19
Ministry of Information Technology & Telecom
Government of Pakistan
i. Provide access to Urdu-language learning content of their own or from recognized e-learning
institutes and partners.
ii. The learning content to be delivered at these Pods should cover the covering the following
themes, including but not limited to:
• Financial Literacy
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 20
Ministry of Information Technology & Telecom
Government of Pakistan
iii. The Pod should display schedule and agenda of all the digital content of each day
iv. The SMD display shall support automated playback of digital awareness content during idle or
non-interactive periods. The system shall be capable of scheduling and displaying rotation-
based informational messages related to cybercrime prevention, online scams, digital safety,
e-government usage, and general public awareness. The solution must support video, image,
and text-based content formats and allow remote updates and scheduling.
v. Integrate and deliver this content with collaboration of NGOs, Organizations or content
management platform through MOUs that allows on-site access through the pod’s display
system. The bidder shall ensure the content is compatible with offline and online playback
modes.
vi. Ignite and MoITT will also provide access to relevant partner organizations for providing
access to the digital content
i. Ensure that each pod must have a dedicated facilitator present for 8-10 hours per day, with
the option to schedule these hours through a shift-based arrangement. The scheduling
should be proposed considering the weather and conditions. e.g. in summers, most of the
sessions may be in evening and in winters most of the sessions may be in daylight.
ii. The SMD display should be operational for 12 hours per day for dissemination of the digital
content.
iii. Ensure facilitators perform the following duties:
• Operate, monitor, and manage the digital screen and equipments present at the Pod.
• Responsible for maintaining, safety, security and protection of Pods and it’s all
associated infrastructure.
• Facilitate participation of children, women, and other learners, ensuring an inclusive
environment.
• Obtain, gather feedbacks and perform surveys from all the participants
iv. Maintain routine operation of pods including delivery of educational, awareness, and digital
skills sessions; facilitation of community engagement activities; and continuous data
collection.
v. Coordinate with CDA for installation of IESCO meter and internet connectivity at the pods.
vi. Submit quarterly invoices for record of utility expenses.
vii. The internet connectivity of atleast 50 MB for 15 to 20 users should be installed at the pods.
viii. A centralized Management Information System (MIS) for delivering content and maintain
user data, and performance metrics in the MIS and access should also be provided to Ignite.
ix. Ensure cleanliness, safety, and proper functioning of each pod.
I. Establish partnerships with NGOs, community-based organizations (CBOs), and local support
groups working in areas such as literacy, women’s empowerment, transgender inclusion, and
digital education.
II. Conduct community-level awareness campaigns using methods such as posters,
announcements, social media outreach, and collaboration with schools, mosques, health
centers, community leaders, and local influencers to promote digital literacy and inclusive
education.
III. Organize regular engagement activities including orientation sessions on pod usage, digital
literacy drives, awareness sessions, family learning days, and community demonstrations.
IV. Coordinate with relevant NGOs and philanthropic organizations for providing free support
services such as food/snacks for children, stationery, notebooks, basic hygiene kits, and
supplementary learning materials to encourage attendance and retention.
V. Coordinate with relevant NGOs, community groups and philanthropic organizations for
outreach and engagement activities.
i. Develop and implement a structured M&E framework that tracks key indicators related to pod
utilization, learner engagement, and overall community participation.
ii. Measure the number of individuals engaged across all sessions, disaggregated by gender, age
group, and priority beneficiary categories (children, women, transgender persons, and
illiterate adults).
iii. Track the total hours of educational, digital literacy, health, and awareness content delivered
at each pod.
iv. Collect regular community feedback, including session satisfaction levels and content
relevance.
v. Monitor and document outreach and engagement activities conducted with NGOs, CBOs,
philanthropic partners, and community groups.
vi. Maintain an updated log of pod uptime, operational issues, maintenance activities, and
service restoration timelines.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 22
Ministry of Information Technology & Telecom
Government of Pakistan
vii. Submit Quarterly Monitoring Reports summarizing performance, KPIs, outreach metrics, and
community impact.
viii. Conduct a comprehensive annual impact assessment at project close, documenting lessons
learned, best practices, and recommendations for replication and scale-up of the pods at
different locations.
Project Duration
The overall project duration will be of 13 months after award of contract to successful bidder and
starting from commencement of the project.
• 20% – Mobilization advance upon contract signing and provision of bank guarantee
equivalent to the mobilization advance. The same will be released immediately after
adjustment of mobilization advance.
• 45% – Upon installation and commissioning of all pods and MIS integration.
• 25% – Upon completion of quarterly operations with verified KPIs.
• 10% – Upon project closure.
i. Develop a robust strategy for continued pod operations after project completion, ensuring
uninterrupted access to digital learning and community services.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 23
Ministry of Information Technology & Telecom
Government of Pakistan
ii. Identify and propose CSR partnerships, sponsorship arrangements, advertising opportunities,
or co-funding models with private sector organizations, NGOs, and philanthropic partners to
support long-term sustainability.
iii. Propose a scalable model for replicating Digital Learning Pods across Islamabad and other
provinces, including a phased expansion plan, cost efficiencies, and site selection criteria.
iv. Design and propose a long-term maintenance and financial sustainability framework covering
operational costs, technical upkeep, equipment replacement cycles, insurance, and ongoing
service commitments.
v. Partner with local schools, at least three (03) non-profit organizations, and community groups
to co-organize learning sessions and contribute to community-driven sustainability.
vi. The deployed pods at all times should be the property of Ignite and Ignite reserves the right
to close or re-award the project through a due process after the completion of the project
duration.
vii. Encourage voluntary community contributions, including support for pod maintenance, crowd
management, and donations of educational materials or learning resources.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 24
Ministry of Information Technology & Telecom
Government of Pakistan
PART C
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 25
Ministry of Information Technology & Telecom
Government of Pakistan
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 26
Ministry of Information Technology & Telecom
Government of Pakistan
B1. Technical Proposal Submission Form (to be submitted on BIDDER’S letter head)
[Location, Date]
To:
Head Procurement
Ignite – National Technology Fund
3rd Floor, TF Complex, 7 Mauve Area, G-9/4
Islamabad, Pakistan
Tel: +92-51- 910 7441 - 46
Cell: +92-306-199-1234
Fax: +92-51- 910 7447
Email: procurement@[Link]
Sir,
We, the undersigned, offer to provide the services to rollout the project titled “Digital Roshni –
Provisioning of Services, Establishment and Deployment of Digital Learning Pods in Islamabad” in
accordance with your Request for Proposal dated [ADVERTISEMENT DATE]. We are hereby submitting
our Proposal, which includes this Technical Proposal and Financial Proposal sealed under a separate
envelope.
Our Technical Proposal shall be binding upon us subject to the modifications resulting from Contract
negotiations, up to expiration of the validity period of the Proposal, which is 180 calendar days from
the date of proposal submission.
We understand you are not bound to accept any Proposal you receive.
We remain,
Yours sincerely,
Authorized Signature:
Name and Title of Signatory:
Name of Firm:
Address:
Email:
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 27
Ministry of Information Technology & Telecom
Government of Pakistan
S# Criteria
2
i. Location of agency office/sub
office
ii. Number of branches and their
contact numbers.
iii. Total number of employees at
different branches.
3 Financial Position
i. Name of Banks
ii. Certificate of Financial
position (to be Issued by
relevant Bank)
iii. Copy of audited Annual
Accounts (of last 3 years)
iv. Tax Registration
(NTN/STN/FTN)
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 28
Ministry of Information Technology & Telecom
Government of Pakistan
B3-1 Experience in fabrication or deployment of outdoor structures such as innovation pods, kiosks,
digital information booths, or similar infrastructure.
** Add any relevant details in a separate column in addition to this, at the end of the table.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 29
Ministry of Information Technology & Telecom
Government of Pakistan
** Add any relevant details in a separate column in addition to this, at the end of the table.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods
in Islamabad 30
Ministry of Information Technology & Telecom
Government of Pakistan
B3-3 Experience in deploying digital content, integrating e-learning systems, and managing
community education initiatives
** Add any relevant details in a separate column in addition to this, at the end of the table.
Digital
Description of
Content Type of Content / Platform
# Project Title Location Services
Provided Used
Provided
(Yes/No)
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods
in Islamabad 31
Ministry of Information Technology & Telecom
Government of Pakistan
Location:
Address: (Islamabad)
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods
in Islamabad 32
Ministry of Information Technology & Telecom
Government of Pakistan
The bidder must submit Pod layout plan, drawings, 2D or 3D pictures, etc. The plan should
highlight placement of SMD, Furniture, Fixtures, branding material and all the other requirements
as per the scope of work etc.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods
in Islamabad 33
Ministry of Information Technology & Telecom
Government of Pakistan
Proposed equipment details including bill of quantity, bill of material along with material
specification.
Detailed
S. No. Equipments Category/Class Quantity specifications,
Warranty
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods
in Islamabad 34
Ministry of Information Technology & Telecom
Government of Pakistan
Content Provisioning & Strategy: Approach for sourcing, integrating, and delivering Urdu-based
digital learning content through the MIS and pod systems.
Operations Plan: Daily pod operations, session scheduling, facilitator duties, and reporting
procedures.
Monitoring & Evaluation Plan: Framework for tracking pod usage, community engagement,
content delivery, and KPI-based reporting.
Sustainability & Scale-Up Plan: Long-term operational, financial, and partnership strategy for
sustaining and expanding the digital pods
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods
in Islamabad 35
Ministry of Information Technology & Telecom
Government of Pakistan
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods
in Islamabad 36
Ministry of Information Technology & Telecom
Government of Pakistan
[Location, Date]
To:
Head Procurement
IGNITE – National Technology Fund
3rd Floor, TF Complex, 7 Mauve Area, G-9/4,
Islamabad, Pakistan
Tel: +92-51- 910 7441 - 46
Cell: +92-306-199-1234
Fax: +92-51- 910 7447
Email: procurement@[Link]
Sir,
We, the undersigned, offer to provide services to rollout the project titled “Digital Roshni
– Provisioning of Services, Establishment and Deployment of Digital Learning Pods in Islamabad”
in accordance with your Request for Proposal dated [ADVERTISEMENT DATE] and our Proposal
(Technical and Financial Proposals). Our attached Financial Proposal is for the sum of [Amount in
words and figures]. This amount is inclusive of all the local taxes, duties, fees, levies and other
charges applicable on our company, our sub-contractors and collaborations under the Pakistani
law.
Our Financial Proposal shall be binding upon us subject to the modifications resulting from
Contract negotiations, up to expiration of the validity period of the Proposal, which is 180 calendar
days from the date of proposal submission.
Though included in the above-mentioned fee, Commissions and gratuities, if any, paid or to be
paid by us to agents relating to this Proposal and Contract execution, if we are awarded the
Contract, are listed below:
Yours sincerely,
Authorized Signature:
Name and Title of Signatory:
Name of Firm:
Address:
Email:
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods
in Islamabad 37
Ministry of Information Technology & Telecom
Government of Pakistan
Project Cost
PKR …………
a. i. CAPEX
PKR…………
ii. OPEX
Note: All amounts mentioned above in Form C2 should be in PKR and inclusive of all applicable
taxes.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 38
Ministry of Information Technology & Telecom
Government of Pakistan
Head Procurement
IGNITE – National Technology Fund
3rd Floor, TF Complex, 7 Mauve Area, G-9/4,
Islamabad, Pakistan
Whereas [Name of Supplier] (hereinafter called “the Supplier”) has undertaken, in pursuance of
Contract No. [number] dated [date] to supply [description of services] (hereinafter called “the
Contract”). And whereas it has been stipulated by you in the said Contract that the Supplier shall
furnish you with a Bank Guarantee by a scheduled bank for the sum of 2% of the total Contract amount
as a Security for compliance with the Supplier’s performance obligations in accordance with the
Contract.
And whereas we have agreed to give the Supplier a Guarantee:
Therefore, we hereby affirm that we are Guarantors and responsible to you, on behalf of the Supplier,
up to a total of [Amount of the Guarantee in Words and Figures] and we undertake to pay you, upon
your first written demand declaring the Supplier to be in default under the Contract and without cavil
or argument, any sum or sums within the limits of [Amount of Guarantee] as aforesaid, without your
needing to prove or to show grounds or reasons for your demand or the sum specified therein.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 39
Ministry of Information Technology & Telecom
Government of Pakistan
26. Annexure A
One Stage Two Envelope Procedure for Bidding
Public Procurement Rules 2004
(i) The bid shall comprise a single package containing two separate envelopes. Each envelope
shall contain separately the financial proposal and the technical proposal;
(ii) The envelopes shall be marked as “FINANCIAL PROPOSAL Digital Roshni – Provisioning of
Services, Establishment and Deployment of Digital Learning Pods in Islamabad” and “Digital
Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad” in bold and legible letters to avoid confusion;
(iii) Initially, only the envelope marked “TECHNICAL PROPOSAL” “Digital Roshni – Provisioning of
Services, Establishment and Deployment of Digital Learning Pods in Islamabad” shall be
opened;
(iv) The envelope marked as “FINANCIAL PROPOSAL Digital Roshni – Provisioning of Services,
Establishment and Deployment of Digital Learning Pods in Islamabad” shall be retained in the
custody of the procuring agency without being opened;
(v) The procuring agency shall evaluate the technical proposal in a manner prescribed in advance,
without reference to the price and reject any proposal which do not conform to the specified
requirements;
(vi) During the technical evaluation no amendments in the technical proposal shall be permitted;
(vii) The financial proposals of bids shall be opened publicly at a time, date and venue announced
and communicated to the bidders in advance;
(viii) After the evaluation and approval of the technical proposal the procuring agency, shall at a
time within the bid validity period, publicly open the financial proposals of the technically
accepted bids only. The financial proposal of bids found technically non-responsive shall be
returned un-opened to the respective bidders; and
(ix) The bid found to be the most advantageous bid shall be accepted.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 40
Ministry of Information Technology & Telecom
Government of Pakistan
27. Annexure B
In compliance of the mandatory requirement mentioned in the RFP for ‘Digital Roshni – Provisioning
of Services, Establishment and Deployment of Digital Learning Pods in Islamabad,’ published by
Ignite National Technology Fund (hereinafter ‘Ignite’ and/or ‘Company’), I hereby confirm:
I have a potential Conflict of Interest to disclose and the details are mentioned hereunder:
Summary Information
Personal Information
Name: Title/Designation:
Nature of Conflict
Description:
I hereby affirm that the above details/disclosure are true to the best of my knowledge, and no
additional information/disclosure exists.
In case of any change to the above given information/disclosure, I will promptly notify the Company
and complete a new conflict of interest disclosure form which describes the changes.
Signature: ___________________
Date:
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 41
Ministry of Information Technology & Telecom
Government of Pakistan
28. Annexure C
BETWEEN
AND
[PARTY NAME]
Dated ____________________
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 42
Ministry of Information Technology & Telecom
Government of Pakistan
Note – 1: Any stamp duty, registration fees, or any other charges or levies, wherever applicable, in
relation to the execution, performance, or registration of this Agreement, shall be the sole
responsibility of the Service Provider/Vendor/supplier (successful Bidder) or any other party
entering into this Agreement with Ignite. Ignite shall not be liable for any such costs or expenses.
Draft– AGREEMENT FOR Digital Roshni – Provisioning of Services, Establishment and Deployment
of Digital Learning Pods in Islamabad
This Agreement for “Digital Roshni – Deployment of Digital Learning Pods in Islamabad”, (the
“Agreement”) is made at Islamabad on this [Insert the date] day of [Insert Month] 2025.
Between
M/s. Ignite, a company incorporated under section 42 of the repealed Companies Ordinance,
1984 (now TheCompanies Act, 2017), with Corporate Universal Identification Number (CUIN) No.
0058556, having its registered office at 3rd Floor, Telecom Foundation Complex, Mauve Area,
G-9/4, Islamabad, Pakistan (hereinafter referred to as the “Company”, which expression shall
where the context permits, mean and include its administrators, successors-in-interest and
permitted assigns) of the First Part;
And
[Insert name of successful bidder], a company incorporated and existing under the laws of
Pakistan, having its registered office at [insert address] (hereinafter referred to as the “Service
Provider” which expression shall where the context permits, mean and include its
administrators, successors-in-interest and permitted assigns) through its duly authorized
representative namely [insert Name & designation] of the Service Provider, of the Second
Part;
The Company and the Service Provider may hereinafter collectively be referred to as the
“Parties” and individually as a “Party”.
RECITALS
WHEREAS
A. The Company requires Services in relation to Digital Roshni – Provisioning of
Services, Establishment and Deployment of Digital Learning Pods in Islamabad,
as mentioned in TOR’s of RFP.
B. The Service Provider agrees to provide Services in relation to Digital Roshni –
Provisioning of Services, Establishment and Deployment of Digital Learning Pods
in Islamabad, as per the terms described in the RFP which is attached herewith as
Annexure A.
C. All Services and duties, incidental or necessary thereto, shall be conducted and
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 43
Ministry of Information Technology & Telecom
Government of Pakistan
NOW, THEREFORE, in consideration of the mutual promises and covenants hereinafter set forth and
for other good and valuable consideration the adequacy of which is hereby acknowledged by the
Parties and the mutual benefits to be derived therefrom, the representations and warranties,
covenants, conditions and promises contained herein below and intending to be legally bound, the
Parties agree as follows:
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 44
Ministry of Information Technology & Telecom
Government of Pakistan
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 45
Ministry of Information Technology & Telecom
Government of Pakistan
consents, licenses, leases, approvals, authorizations and the like required from any
private or public sector entity for performance of its obligations under this Agreement.
4 PRIMARY CONTACTS
The Parties shall appoint one (1) individual within their organizations to serve as the
primary contact between each other in order to receive or provide any requisite
assistance or support.
[Please insert details including name contact No. email etc. of the Primary Contact
of Ignite]
[Please insert details including name contact No. email etc. of the Primary Contact
of Service Provider].
5 AGREEMENT DOCUMENTS
The Recitals to the Agreement and the following documents, form an integral part of this
Agreement. In case of any conflict between the terms of these documents and provisions
of this Agreement, such conflict shall be resolved with reference to the provisions of this
Agreement:
i) The Agreement;
ii) Annexure-A i.e., the RFP;
iii) Annexure-B i.e., the Payment Schedule;
iv) Annexure-C i.e., the Deliverables; and
v) Subsequent Amendments, if any.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 46
Ministry of Information Technology & Telecom
Government of Pakistan
7.3 Both Parties agree that, regardless of the expiration or termination of the
Agreement for any reason, the provisions concerning Confidentiality shall remain in
effect for five (5) years after the Agreement's expiry or termination or unless the
Parties agree otherwise to discontinue its effect.
8 INTELLECTUAL PROPERTY
The Service Provider hereby acknowledges and agrees that any and all intellectual property
rights generated as a result of the performance of Services under this Agreement, Including
the Scope of Work provided in this RFP, shall be the absolute property of the Company.
The Service Provider shall not alter, assign, or subcontract any part of this Agreement without
obtaining prior written consent from the Company. If such consent is granted, it shall not
absolve the Service Provider of its obligations and liabilities under this Agreement.
Furthermore, the Service Provider remains fully accountable for the actions, omissions, and
performance of any subcontractors or assignees, as well as those of its own agents, employees,
and personnel.
12 TERMINATION
Termination for Default
12.1 The Company may, without prejudice to any other remedy for breach of
Agreement, by written notice of default ("Default Notice”) sent to the Service
Provider, terminate this Agreement in whole or in part, if:
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 47
Ministry of Information Technology & Telecom
Government of Pakistan
12.1.1 the Service Provider fails to deliver any or all of the services within the time
period(s) specified in the Agreement or any extension thereof granted by
the Company;
12.1.2 the Service Provider fails to perform any other obligation(s) under the
Agreement;
12.1.3 the Service Provider, in either of the above circumstances does not cure its
failure within a period of fifteen (15) days (or such longer period as the
Company may authorize in writing) after receipt of the Default Notice from
the Company.
14 AMENDMENT
No alteration, waiver or change in any of the terms of this Agreement will be effective unless
made in writing and duly executed by an authorized officer or representative of each of
the Parties.
15 ENTIRE AGREEMENT
This Agreement together with the attached Annexes contains the entire terms and
conditions and constitutes the entire Agreement between the Parties and cancels and
supersedes any previous oral or written agreements, representations or arrangements,
express or implied, by the Parties with respect to the subject matter of this Agreement.
16 INDEPENDENT CONTRACTORS
16.1 The Service Provider is and shall remain at all times an independent Contractor or
and shall be fully responsible for its own acts or defaults (including those of its
employees or agents).
16.2 The Service Provider, along with its employees, agents, or representatives, shall
refrain from engaging in any activities that could reasonably lead any individual to
believe that they are acting as employees, agents, or representatives of the
Company.
16.3 Nothing in this Agreement shall be deemed to constitute a partnership or other
profit-sharing agreement between the Parties.
17 SURVIVAL
Certain clauses of this Agreement, including but not limited to Indemnification,
Confidentiality, and Dispute Resolution, as well as any other clauses inherently intended
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 48
Ministry of Information Technology & Telecom
Government of Pakistan
to extend beyond the termination or expiry of this Agreement, shall remain in effect for
a period of Ten (10) years following such termination or expiry.
18 INDEMNIFICATION
The Service Provider agrees to indemnify, defend, and hold harmless the Company and its
officers, agents, and employees, from any claim, real or imaginary, brought against the
Company or its officers, agents, or employees, alleging damage or injury arising out of
the subject matter of this Agreement; provided, however, that such provision shall not
apply to the extent that the damage or injury results from proximate fault of the Company
or its officers, agents, or employees.
19 DISPUTE RESOLUTION AND GOVERNING LAW
Any dispute, controversy or claim arising out of or in connection with this Agreement shall
be initially resolved through negotiation by Parties. If dispute(s) remain unresolved for a
period of 30 days, it shall then be settled by the sole arbitrator appointed by both the
Parties as mutually agreed in accordance with the Arbitration Act 1940 and the rules made
thereunder. The venue of the arbitration shall be Islamabad, Pakistan. The award made
by the arbitration process shall be final and binding on the Parties and may be enforced
in any court of competent jurisdiction. Each Party shall bear the arbitration cost own its
own.
The validity of interpretation and construction of this Agreement and of each part hereof
shall be governed by the Laws of Pakistan. Both Parties shall comply with all applicable
laws of Pakistan.
20 FORCE MAJEURE
For the purposes of this Agreement “Force Majeure” means an event which is beyond
the reasonable control of a Party and which makes a Party’s performance of its obligations
under this Agreement impossible or so impractical as to be considered impossible under
the circumstances.
The failure of either Party to fulfil any of its obligations under this Agreement shall not
be considered to be breach of or default under this Agreement insofar as such inability
arises from an event of Force Majeure, provided that the Party affected by such an event
has taken all reasonable precautions, due care and reasonable alternative measures in
order to carry out the terms and conditions of this Agreement and has informed the other
Party as soon as possible about occurrence of such an event.
IN WITNESS WHEREOF, the Parties to this Agreement through their duly authorized
representatives have executed this Agreement in two (2) counterparts and on the days and dates
set forth above, and certify that they have read, understood, and agreed to the terms and
conditions of this Agreement as set forth herein.
Signed for & on behalf of the Company Signed for & on behalf of the Service Provider
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 49
Ministry of Information Technology & Telecom
Government of Pakistan
Witness - 1 Witness - 1
CNIC: ___________________________
CNIC: ___________________________
Witness - 2
Witness - 2
Signature: _______________________
Signature: _______________________
Name: __________________________
Name: __________________________
Designation: _____________________
Designation: _____________________
CNIC: ___________________________
CNIC: ___________________________
Note--2: This Agreement is a Draft Agreement subject to change in terms and conditions upon
negotiation with the successful bidder during the award of the agreement. The bidders should only
follow the terms of reference and instructions given in this RFP document for submission of their
bids.
Digital Roshni – Provisioning of Services, Establishment and Deployment of Digital Learning Pods in
Islamabad 50