TON DUC THANG UNIVERSITY

COMPUTER CENTER

Course Lectures

Module 6
Artificial Intelligence
Applications

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 Program Development Framework

❑ Framework for the universal program on digital knowledge

and skills for students in educational institutions
(accompanied by Decision No. 1504/QĐ-BGDĐT dated May
30, 2025, of the Ministry of Education and Training)

❑ Guidelines for implementing the digital competency

framework for learners in educational institutions
(accompanied by Official Letter No. 2957/BGDĐT-GDĐH
dated June 11, 2025 from the Ministry of Education and
Training)
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 Learning Objectives

❑ Understand the basic concepts of artificial intelligence, machine learning, deep

learning, and related fields.

❑ Recognize common applications of artificial intelligence in engineering,

healthcare, and economics.

❑ Practice using some artificial intelligence tools such as ChatGPT, Notion AI, and
Canva AI.

❑ Assess the effectiveness of applying artificial intelligence to work and study.

❑ Recognize the opportunities (automation, human support) and challenges (privacy,
ethics, risk) in the application of artificial intelligence.

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 Content

6.1 Basic concepts, common

applications in practice

6.2 Some Popular Generative AI

Tools

6.3 Opportunities and Challenges

7/26/2025 Module 6 4
 Content

6.1 Basic concepts, common

applications in practice

6.2 Some popular generative AI tools

6.3 Opportunities and Challenges

7/26/2025 Module 6 5
 6.1.1 Basic Concepts

❑ Concept: Artificial Intelligence (AI) is the broadest concept.

❑ It is the scientific field that studies how to enable
computers/robots to perform actions that typically require
human intelligence (reasoning, planning, understanding
language, image recognition, etc.).

❑ It encompasses various methods: logic rules, search algorithms,

optimization, expert systems, machine learning, etc.

❑ Examples: Siri, chatbots, self-driving cars, movie

recommendation systems.
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 6.1.1 Basic Concepts

❑ Classification of AI:
– Narrow AI: Specialized in performing a specific task
(e.g., virtual assistants, chess-playing AI).

– General Artificial Intelligence (General AI): Capable

of thinking and learning flexibly like humans (not yet
achieved).

– Superintelligent AI: Exceeds human intelligence

(currently only a hypothesis).

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 6.1.1 Basic Concepts

❑ Fields in AI:

– Machine Learning (ML): Machine learning.

– Deep Learning (DL): Deep learning.

– Computer Vision: Computer vision.

– Natural Language Processing (NLP): Natural

language processing.

– Robotics: Intelligent Robotics.

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 6.1.1 Basic Concepts

❑ The Relationship Between AI, ML, and DL

– AI – Artificial Intelligence: a broad
field of research focused on making AI
machines "intelligent."
ML
– ML – Machine Learning: a subfield of
AI that learns patterns from data rather
than through hard-coded
DL
programming.

– DL – Deep Learning: a subfield of

ML, using multi-layer neural networks
to learn complex features.
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 6.1.1 Basic Concepts

❑ Machine Learning (ML): A subfield of AI.

❑ Instead of "programming each rule explicitly," ML allows
machines to derive rules from data or experience.
❑ It is divided into several types:
– Supervised learning (e.g., classifying cat/dog images).

– Unsupervised learning (e.g., clustering customers).

– Reinforcement learning (machines learn through trial and

error, receiving rewards/punishments).

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 6.1.1 Basic Concepts

❑ Deep Learning: a subfield of Machine Learning.

– Characteristics:
• Uses deep neural networks to learn complex features.

• Effective with large datasets + sufficiently powerful

GPUs/TPUs.

• Applications include image processing, speech recognition,

natural language processing, autonomous vehicles, etc.

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 6.1.1 Basic Concepts

❑ Deep Learning Applications:

– Computer Vision: Face recognition, image classification.

– Speech Processing: Virtual assistants, speech recognition.

– Natural Language Processing: Machine translation,

chatbots.

– Self-driving cars: Environmental understanding,

movement control.

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 6.1.1 Basic Concepts

❑ Computer Vision is a field of artificial intelligence

that enables computers to "see" and understand
images and videos:

– Simulating human visual capabilities.

– Utilizing deep learning and machine learning

techniques.

– Capable of detecting, classifying, and identifying

objects.
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 6.1.1 Basic Concepts

❑ Computer Vision Applications:

– Face recognition (phone unlocking, security).

– Self-driving cars (obstacle detection, lane

detection, traffic sign recognition).

– Healthcare (supporting diagnosis through medical

imaging).

– Security monitoring and behavior analysis.

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 6.1.1 Basic Concepts

❑ Natural Language Processing (NLP) is a field of AI that

helps computers understand and generate human
language. Today, many NLP problems use Deep
Learning (LLMs).

– Capable of analyzing semantics, syntax, and context.

– Generate text, perform translation, and answer natural

language questions.

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 6.1.1 Basic Concepts

❑ NLP: Applications
– Virtual assistants (Siri, Alexa, Google Assistant).
Chatbots (customer service, consulting).

– Content writing and creation tools (ChatGPT,

Notion AI).

– Sentiment analysis on social media, text data.

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 6.1.1 Basic Concepts

❑History of AI: 1950 – Alan Turing proposed the Turing Test ("Can machines think?").

1956 – At the Dartmouth Conference, John McCarthy coined the term AI (Artificial
Intelligence).

1956–1974 – AI developed rapidly, creating programs for solving math problems

and playing chess, but computers were still weak.

1974–1980 – AI Winter: Lack of data, lack of funding, AI stagnates.

1980–1987 – AI revives with expert systems.

1987–1993 – Second AI Winter due to high maintenance costs and low efficiency.

1997 – Deep Blue (IBM) defeats chess champion Garry Kasparov.

2012 – Deep Learning flourishes thanks to Big Data and GPUs.

2016 – AlphaGo defeats Go champion Lee Sedol.

Today – AI is widely used in virtual assistants, self-driving cars, healthcare,

education, and automatic translation.

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 6.1.1 Basic Concepts

❑The overall operation process of the AI pipeline:

Data Data Model Evaluation & Using the

collection preprocessing training Deployment model

AI is not "naturally intelligent"; its responses depend

on data + trained models.

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 6.1.1 Basic Concepts

❑ The inference process is the final stage of the AI pipeline.

Submit new data Previously trained Results/Decisions

(pre-processed) model for users

The results depend on the data and the model, not on

AI "thinking for itself."

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 6.1.2 Fields of AI Application

❑ Health

– Diagnostic imaging support (MRI, X-ray)

– Medical record data analysis, disease prediction

– Surgical robots, virtual patient care

❑ Education

– Smart lecture creation, personalized learning

– Chatbots that answer learning questions

– Analyze learning outcomes to develop a suitable learning

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path Module 6 20
 6.1.2 Fields of AI Application

❑ Transportation

– Self-driving cars, delivery drones

– Traffic management, route optimization

❑ Banking - Finance

– Transaction fraud detection

– Automated financial advisory

– Risk analysis, market forecasting

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 6.1.2 Fields of AI Application

❑ Agriculture

– Weather forecasting, crop management

– Soil analysis, pest control

– Harvesting robots
❑ Industrial production

– Assembly robots, quality control

– Predictive maintenance for machinery

– Supply chain optimization

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 6.1.2 Fields of AI Application

❑ Security, defense

– Intrusion detection, facial recognition

– Automated security surveillance

– Satellite image analysis

❑ E-commerce & Marketing

– Product recommendations, personalized experience

– Customer support chatbot

– User behavior analysis

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 6.1.2 Fields of AI Application

❑ Entertainment & Media

– Automatic content creation (images, videos, music)

– Video and movie recommendations

– Language processing, automatic dubbing

❑ Environment

– Monitoring pollution and waste

– Natural disaster prediction

– Water and land resource management

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 Content

6.1 Basic concepts, common

applications in practice

6.2 Some Popular Generative AI

Tools

6.3 Opportunities and Challenges

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 6.2.1 Some popular GenAI tools

❑ What is Generative AI (GenAI)?

– Generative AI (GenAI):
Technology that enables machines
to create new content (text, images,
audio, video) based on input data.

– Characteristics:

• Creates new content → does not

just select from existing options

• Widely used in creativity,

education, and communication

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 6.2.1 Some popular GenAI tools

❑ GenAI in text processing

– NoteBookLM, ChatGPT, Gemini...

• Summarizing long texts

• Creating test questions

• Writing educational content, emails, product descriptions

– Applications in education and research: drafting assignments,

summarizing key points.

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 6.2.1 Some popular GenAI tools

❑ GenAI in image processing

– ShakkerAI, KlingAI, DALL·E, Midjourney…

• Converting text descriptions into illustrations

• Image style conversion

• Creating creative images for educational and

communication purposes.

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 6.2.1 Some popular GenAI tools

❑GenAI in video

– Sora (OpenAI), Google AI VideoFX, Runway

ML

• Create short videos from descriptions

• Turn static images into video clips

• Smart video editing

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 6.2.2 ChatGPT

❑ChatGPT is an AI virtual assistant that processes

natural language and can:

– Answer questions

– Generate content (text, outlines, dialogue

segments, etc.)

– Support thinking, creativity, and learning

❑Access: [Link]
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 6.2.2 ChatGPT

❑ Applying ChatGPT to learning

– You need to ask critical – Further analysis is needed on:
questions:
• Accuracy
• Is the content accurate?
• Goal suitability
• Is there any plagiarism?
• Personalization
• Should it be edited to reflect
• Ethical considerations (no
personal style?
copying, no misrepresentation)

❑ It is necessary to learn how to MONITOR AI results

before using them
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 6.2.2 ChatGPT

❑ The Concept of Prompt

– A prompt is the input information (command, request, or other data)

that a user provides to guide artificial intelligence in generating a
response.

– It is how humans communicate with AI to generate the desired

response.

– A prompt can take the form of a question, instruction, scenario, or

text segment.

– The quality of the prompt directly impacts the accuracy and

usefulness of AI results.

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 6.2.2 ChatGPT

❑ Prompt Structure and Writing

– Clear: State specific requirements, avoid ambiguity.

– Context: Provide complete information, examples, or

relevant data.

– Output Format: Specify the format you want the AI

to return (list, table, paragraph, etc.).

– Limits: Set limits on length, language, and writing

style.

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 6.2.2 ChatGPT

❑ Sample scenario 1:
– Write a short paragraph (100 words) in English on the
topic of beach tourism, using the vocabulary: beach,
sunshine, relax, swim, delicious food. Present it as a short
story.

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 6.2.2 ChatGPT

❑ Prompt analysis:
– Clear: There is a specific request: "write a short paragraph in
English" → clear about the language and task, and the length is
also specified: "100 words".

– Context: A specific topic is provided: "beach vacation" and a

list of keywords to use: beach, sunshine, relax, swim, delicious
food.

– Output format: Clear requirement: "present it as a short story"

→ specifies the text format.

– Word limit is 100 words and language used: English.

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 6.2.2 ChatGPT

❑ Sample result:

– “One summer, I went to the beach with my family.

The sunshine was warm, and we felt happy to relax
on the sand. Every morning, I liked to swim in the
clear water. In the evening, we enjoyed delicious
food at a small restaurant near the sea. That trip gave
me wonderful memories.”

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 6.2.2 ChatGPT

❑ Sample scenario 2:

– "Read the following passage and summarize the main content

in 3 short sentences, in Vietnamese, in a way that is easy for
students to understand. Present it in a bulleted list format.

– Paragraph: Artificial intelligence (AI) is the field of research

and development of computer systems capable of performing
tasks that typically require human intelligence, such as speech
recognition, language processing, computer vision, and
decision-making. In today's world, AI is widely used in
healthcare, education, transportation, and business.

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 6.2.2 ChatGPT

❑ Prompt analysis:
– The task is clearly to "summarize the main content in 3
sentences." There is a description of the subject: "for students" →
helping the AI choose an easy-to-understand way of expressing
itself.

– The context is the specific text provided for the AI to process.

– Required output format: "bulleted list".

– Limit on number of sentences: 3 short sentences using

Vietnamese.
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 6.2.2 ChatGPT

❑ Sample results:
– AI is a technology that enables computers to
perform tasks like humans, such as listening,
seeing, and making decisions.

– Today, AI is widely used in everyday life.

– Some notable fields include healthcare,

education, transportation, and business.

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 Content

6.1 Basic concepts, common

applications in practice

6.2 Some Popular Generative AI

Tools

6.3 Opportunities and Challenges

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 6.3 OPPORTUNITIES AND
CHALLENGES FOR AI

❑Lesson Objectives
– Recognize the opportunities that AI brings

– Understand the challenges and risks associated

with using AI

– Practice assessing the impact of AI in real-world

scenarios

– Develop critical thinking about AI technology

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 6.3 OPPORTUNITIES AND
CHALLENGES FOR AI

❑Practical Objectives

– Apply AI tools to solve tasks within an existing

workflow

– Evaluate the results produced by the AI system

– Responsible for decisions regarding the use of

results to ensure compliance with legal
regulations and ethical standards

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 6.3.1 OPPORTUNITIES

❑Opportunities for AI
– The potential to replace many jobs

– AI can:
• Automate repetitive tasks

• Process data at high speeds

• Minimize human error

• Operate 24/7 without rest

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 6.3.1 OPPORTUNITIES

❑Opportunities – supporting people

– AI supports, does not completely replace humans

– AI excels at:
• Processing large amounts of data

• Complex calculations

• Pattern recognition

• Predicting trends

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 6.3.1 OPPORTUNITIES

❑Opportunities – supporting people

– AI supports, does not completely replace humans

– Human superiority:
• Artistic creativity

• Social empathy

• Making complex decisions

• Multidimensional communication

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 6.3.1 OPPORTUNITIES

❑ Opportunities – the role of creativity

– Humans play a creative and decision-making role

– The future of human-AI collaboration:

• AI provides information and analysis

• Humans make the final decision

• Combining human intuition with the computational power

of AI

• Create innovative and effective solutions

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 6.3.1 OPPORTUNITIES

❑Opportunities – AI Applications in Healthcare

– Diagnosis and treatment of diseases:

• Accurate medical image analysis

• Early diagnosis of diseases

• Supporting doctors in decision-making

• Personalized treatment methods

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 6.3.1 OPPORTUNITIES

❑Opportunities – AI Applications in Education

– Improving the quality of education:

• Personalized learning for each student

• Automated assessment and feedback

• Creating smart teaching content

• Supporting teachers in classroom management

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 6.3.1 OPPORTUNITIES

❑Opportunities – AI Applications in Business

– Optimizing business operations:

• Customer data analysis

• Market trend prediction

• Automating sales processes

• Enhancing customer experience

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 6.3.1 OPPORTUNITIES

❑Opportunities – AI Applications in Transportation

– Self-driving cars and smart transportation:

• Reducing traffic accidents

• Optimizing routes

• Fuel savings

• Improving road safety

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 6.3.2 Challenge

❑Challenges – Privacy
– Protecting personal information

• AI requires a lot of data to function

• Risk of personal information leaks

• Strict security policies are required

• Compliance with data regulations

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 6.3.2 Challenge

❑Challenges – Ethics
– Ethics in Technology

– Ethical question:

• Can AI replace humans?

• Who is responsible when AI makes a mistake?

• How can we ensure AI is fair?

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 6.3.2 Challenge

❑Challenge – Ethics
– Principles to follow:

• Transparency in operations

• Fairness to all

• Social responsibility

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 6.3.2 Challenges

❑Challenges – Impact on employment

– Impact on the labor market:

• Some jobs may disappear

• Workers need retraining

• Skill gaps may emerge

• Requires appropriate support policies

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 6.3.2 Challenges

❑ Risks & Safety Measures

– Risks: model bias; over-reliance; misuse (deepfake/phishing); data
leaks.

– Measures:
– Human-in-the-loop,

– red-teaming,

– periodic evaluation (accuracy/bias/robustness),

– data reduction & anonymization,

– access control,

– logging & incident response procedures.

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 6.3.3 Practice

❑ Exercise: Identify opportunities and challenges

❑ Scenario: A company wants to use AI to recruit
employees
❑ Task:
– List 3 opportunities that AI brings

– Identify 3 challenges to consider

– Propose a solution for 1 challenge

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 6.3.3 Practice

❑ Exercise: Analyzing real-world scenarios

❑ Scenario: Using AI chatbots in customer service
❑ Task:

– Assess positive and negative impacts

– Identify the role of humans in the process

– Propose measures to protect privacy

– Designing AI Monitoring Processes

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 6.3.3 Practice

❑ Assignment: Designing Responsible AI Solutions

❑ Scenario: Deploying AI in online education
❑ Task:

– Design an AI system to support learning

– Identify ethical principles to follow

– Propose ways to ensure transparency

– Designing feedback mechanisms and improvements

– Risk assessment and prevention measures

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 6.3.4 Conclusion

❑ Evaluating AI results:
– Accuracy measurement

– Comparison with traditional methods

– Assessing the impact on work processes

– Cost-benefit analysis

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 6.3.4 Conclusion

❑ Preparing for the Future of AI:

– Enhancing Digital Skills

– Learning about AI

– Develop critical thinking

– Adapting to Change

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 6.3.4 Conclusion

❑ Key points to remember:

– AI brings many great opportunities

– There are also serious challenges

– It is necessary to balance benefits and risks

– Thorough preparation is the key to success

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