Operating Instructions

Operation Guide

Read this manual carefully before you use this product and keep it handy
for future reference.
TABLE OF CONTENTS
How to Read This Manual................................................................................................................................. 6
Symbols...........................................................................................................................................................6
Terminology.................................................................................................................................................... 6
About Viewing This Manual.......................................................................................................................... 7
Important............................................................................................................................................................. 8
1. What is Device Manager NX?
What You Can Do with Device Manager NX..................................................................................................9
Searching and Monitoring Devices on a Network......................................................................................9
Managing Counter Information..................................................................................................................10
Managing User Information........................................................................................................................10
Managing Device Configuration Items......................................................................................................11
Managing SDK Applications and the SDK/J Platform.............................................................................11
Using Energy Saver Mode..........................................................................................................................12
Starting Device Manager NX..........................................................................................................................13
Screen Configuration....................................................................................................................................... 14
Display Icons................................................................................................................................................ 15
Sorting/Classifying Lists.............................................................................................................................. 17
2. Monitoring the Devices
Configuring Access Accounts..........................................................................................................................19
Configuring a Web Service Account......................................................................................................... 19
Setting an SNMP Account.......................................................................................................................... 20
Setting an SDK Account.............................................................................................................................. 20
Overwriting an Access Account................................................................................................................. 21
Deleting an Access Account....................................................................................................................... 21
Searching for Devices......................................................................................................................................22
Creating a Discovery Task.......................................................................................................................... 23
Adding a Device to Use.............................................................................................................................. 24
Deleting a Device.........................................................................................................................................24
Hide View for a Device............................................................................................................................... 24
Classifying Devices by Group Name............................................................................................................. 25
Creating a Manual Group..........................................................................................................................26
Creating a Filter Group............................................................................................................................... 26
Deleting a Group......................................................................................................................................... 28

1
 Importing/Exporting the Group Information............................................................................................. 28
3. Checking the Device Statuses
Retrieving the Device Status............................................................................................................................ 31
Creating a Polling Task................................................................................................................................32
Directly Performing Polling.......................................................................................................................... 32
Checking Device Properties............................................................................................................................ 34
Displaying Device Properties...................................................................................................................... 34
Main Properties............................................................................................................................................34
Status Details................................................................................................................................................ 36
Counters........................................................................................................................................................40
Optional Properties......................................................................................................................................41
Access Account Settings..............................................................................................................................42
Checking Counters...........................................................................................................................................43
Checking Counters on Each Device........................................................................................................... 43
Checking Per User Counters....................................................................................................................... 44
Message Notification with Set Conditions..................................................................................................... 45
Setting Notification Conditions................................................................................................................... 45
Setting Devices as Monitoring Targets.......................................................................................................46
Checking Notification Messages............................................................................................................... 47
Managing Device Logs....................................................................................................................................48
Configuring the Device Log Settings.......................................................................................................... 48
Collecting Device Logs................................................................................................................................ 49
Exporting the Device Log as a CSV File.....................................................................................................50
4. Changing the Device Settings
What is a Template?........................................................................................................................................ 51
Applying Same Settings to Multiple Devices................................................................................................. 53
Creating a Template by Editing Device Settings (Basic Device Preferences)......................................... 53
Creating a Template for Copying Device Settings (Advanced Device Preferences)............................. 54
Applying Energy Saver Mode to Multiple Devices at One Time.................................................................56
Managing the User Data.................................................................................................................................57
Creating a User Data Template..................................................................................................................57
Registering a User or a Group to the Entry List..........................................................................................59
Resetting the User Counter Information......................................................................................................61

2
Managing SDK Applications and the SDK/J Platform................................................................................. 63
Template for Updating the SDK/J Platform............................................................................................... 63
Creating a Template for SDK Application Settings................................................................................... 64
Registering Created Templates to Tasks.........................................................................................................66
Configuration Task Type............................................................................................................................. 66
5. Checking the System Operation Status
Managing Tasks...............................................................................................................................................71
Managing a Task in the Schedule Standby Status....................................................................................71
Checking Task Logs..................................................................................................................................... 72
Notifying/Confirming Overdue Tasks....................................................................................................... 74
Checking System Operation Logs...................................................................................................................75
Checking the System Log............................................................................................................................ 75
Checking the Notification Log.................................................................................................................... 76
Error Code List.................................................................................................................................................. 78
Server-related Errors....................................................................................................................................89
6. Maintenance
Activating Device Manager NX......................................................................................................................93
Activating Online......................................................................................................................................... 93
Activating Offline......................................................................................................................................... 94
Deactivating the Product............................................................................................................................. 96
Deactivating Device Manager NX Accounting in the Product.................................................................96
Performing a System Backup/Restore............................................................................................................98
Backing up the System.................................................................................................................................98
Restoring the System.................................................................................................................................... 99
7. Device Manager NX Setting Items
Configuration Item List................................................................................................................................... 101
Device List.......................................................................................................................................................105
[Groups] Tab............................................................................................................................................. 105
[Filters] Tab.................................................................................................................................................106
Device Access Settings.................................................................................................................................. 108
Discovery................................................................................................................................................... 108
Polling.........................................................................................................................................................112
Access Account Settings........................................................................................................................... 113

3
 Configuration................................................................................................................................................. 117
Device Preference..................................................................................................................................... 117
Software..................................................................................................................................................... 120
Address Book.............................................................................................................................................123
Power Mode.............................................................................................................................................. 134
Tasks............................................................................................................................................................... 136
Scheduled Tasks........................................................................................................................................ 136
Task Logs....................................................................................................................................................136
System.............................................................................................................................................................137
System Settings.......................................................................................................................................... 137
Authentication and Accounts....................................................................................................................144
Notification Policy..........................................................................................................................................145
Status Notification..................................................................................................................................... 145
Task Notification........................................................................................................................................147
Logs.................................................................................................................................................................149
System Log................................................................................................................................................. 149
Device Log Management..............................................................................................................................150
Device Log Collection............................................................................................................................... 150
Device Log Management......................................................................................................................... 153
8. Appendix
Setting a Password........................................................................................................................................ 155
Specifying the Communication Port Number for RICOH USB Device Agent v2..................................... 156
Supported Functions and Limitations on USB-connected Devices.............................................................157
Functions Supported on USB-connected Devices (with RICOH USB Device Agent).......................... 157
Functions Supported on USB-connected Devices (with RICOH USB Device Agent v2).....................162
Enhanced Security......................................................................................................................................... 167
Procedure for changing the protocol and encryption algorithm........................................................... 168
Notes on the Items That Are Transmitted in the Usage Report Notification.............................................. 170
List of Device Preference Setting Items......................................................................................................... 171
General...................................................................................................................................................... 171
Date and Time........................................................................................................................................... 172
Protocol...................................................................................................................................................... 173
TCP/IP........................................................................................................................................................173

4
 SNMP.........................................................................................................................................................174
Administrator..............................................................................................................................................176
Email........................................................................................................................................................... 177
User Authentication................................................................................................................................... 179
Paper Tray..................................................................................................................................................182
Printer..........................................................................................................................................................182
LDAP Server............................................................................................................................................... 187
Kerberos Server Settings...........................................................................................................................189
Firmware Update Settings........................................................................................................................ 189
User Lockout Policy................................................................................................................................... 189
Interface Settings....................................................................................................................................... 190
Device Functions........................................................................................................................................190
Web Browser NX...................................................................................................................................... 190
Importing/Exporting the System Settings.................................................................................................... 192
Format of CSV Files....................................................................................................................................... 193
Format of a Device Information CSV File................................................................................................ 193
Format of a Group Information CSV File.................................................................................................194
Format of an Address Book CSV File.......................................................................................................195
Format of a Discovery Range CSV File....................................................................................................205
Format of a Device Preference CSV File..................................................................................................207
Format of a Device Log CSV File............................................................................................................. 231
Command Line Tools..................................................................................................................................... 243
Batch File for Registration as a Service....................................................................................................244
Batch File for Canceling Registration as a Service................................................................................. 244
Batch File for Starting the Service............................................................................................................ 244
Batch File for Stopping the Service.......................................................................................................... 245
Troubleshooting............................................................................................................................................. 246
Trademarks.....................................................................................................................................................248

5
 How to Read This Manual
Symbols

This manual uses the following symbols:

Indicates a situation that may result in property damage or malfunction if instructions are not followed.
Be sure to read the instructions.

Indicates supplementary relevant information.

[]
Indicates the names of keys that appear on the computer screen.

Terminology

The terms used in this manual are described below.

Access Account
The information required to allow or restrict access to the device. Depending on the type of the
account, a user ID and password are required. To access devices in Device Manager NX,
configure the following access accounts:
• SNMP Account
Use this account to search for a device or obtain information from a device.
• Web Service Account
Use this account to modify the configuration of a device.
• SDK Account
Use this account to manage the SDK/J platform or SDK applications on a device.
Administrator
The person who manages device settings. There are various kinds of administrators depending on
the device that is used. For example, a device administrator can configure device settings and a
user administrator can manage user information. Both are referred to as "administrators" in this
manual. Specify an administrator according to the device you are using or the device's
configuration.

6
Device
A printer or a multifunctional printer (MFP) on the network. The term "device" in this document refers
to a printer or an MFP.
Discovery
A function to search for devices on a network based on specified conditions. Also, it sends the
device information to Device Manager NX.
Polling
A function to retrieve information such as the remaining amount of consumables or the status of
devices discovered by discovery.
RICOH Software Server
A RICOH server that can be accessed via the Internet. You can download SDK applications and
the SDK/J platform that are compatible with the device you use from the RICOH Software Server.
You can install them on the device.
USB-connected device
A device (multifunctional machine or printer) connected via USB to the computer installed with
RICOH USB Device Agent/RICOH USB Device Agent v2.
User
A person who uses the device for printing, scanning, etc.

About Viewing This Manual

If you want to view this manual on a computer, note the following:

• The following browsers are recommended to read the HTML manuals.
• Google Chrome
• Internet Explorer
• Mozilla Firefox
• Microsoft Edge
• Safari
• If JavaScript is disabled or unavailable on your browser, you will not be able to search or use
certain buttons in the HTML documentation.

7
 Important
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this product, losses of documents or data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of important documents or data. Documents or data
might be erased due to your operational errors or malfunctions of the machine. Also, you are
responsible for taking protective measures against computer viruses, worms, and other harmful software.
In no event will the manufacturer be responsible for any documents created by you using this product or
any results from the data executed by you.
Some illustrations in this manual might be slightly different from the machine.
Contents of this manual are subject to change without prior notice.
When using a non-English OS, some terms on the screen may be displayed in English.

8
1. What is Device Manager NX?
Device Manager NX is an application for integrated management of devices on the network. You can
configure and monitor devices from a computer to simultaneously manage multiple devices as a group.

What You Can Do with Device Manager NX

Searching and Monitoring Devices on a Network

You can use Device Manager NX to search for devices within a specified IP address range and network
and retrieve information such as errors and the remaining amount of consumables in the discovered
device. The function used to search for devices is called Discovery and the function to retrieve the device
information is called Polling. By combining these functions, Device Manager NX monitors the status of
devices.
If the status of a device changes, such as due to a device error, a pop-up message will appear on the
Device Manager NX display.

CQE003

Any device discovered by the discovery function will be classified automatically by its IP address,
hostname, or device manufacturer. Furthermore, it is also possible to manage devices by manually
creating categories and groups such as "Installation floor" or "Applicable department".

• For details about searching and monitoring devices and managing groups, see page 19
"Monitoring the Devices".
• For details about the notification settings, see page 45 "Message Notification with Set
Conditions".

9
 1. What is Device Manager NX?

• Also, you can check the device status and out-of-toner information of a USB-connected device
using Device Manager NX Accounting. For details, see RICOH USB Device Agent Installation
Guide/RICOH USB Device Agent v2 Installation Guide.

Managing Counter Information

You can use Device Manager NX to retrieve any counter information from a device. The counter
information includes the number of color/monochrome printed pages and transmitted fax pages. You
can check the number of devices being used and the usage by the users registered to a device. This
information can be exported as a CSV file.

CQE004

• For details about the counters and how to check them, see page 43 "Checking Counters".

Managing User Information

You can use Device Manager NX to manage the information about the users registered to a device. You
can retrieve user information from a device, CSV or other types of files, add or delete users, limit
available functions, set a usage limit, and apply these settings to the device. Also, you can directly edit
settings configured using Device Manager NX after they are exported to CSV files, and you can back
up settings after they are exported to encrypted files to ensure data security.

10
 What You Can Do with Device Manager NX

CQE005

• For details about managing user data, see page 57 "Managing the User Data".

Managing Device Configuration Items

You can use Device Manager NX to change network, paper, and printer settings registered to a device.
Settings of multiple devices can be changed simultaneously, so you do not have to make individual
changes using the Web interface of the device. If a user is allowed to change the device settings, the
status of devices can be maintained by performing this function periodically.

CQE006

• For details about managing a device settings, see page 53 "Applying Same Settings to Multiple
Devices".

Managing SDK Applications and the SDK/J Platform

You can use Device Manager NX to update the SDK/J platform that is installed on a device. Also, you
can install or uninstall SDK applications. Download the files for SDK applications and SDK/J platform
from RICOH Software Server using the Internet, and update/install them on the target device.

11
 1. What is Device Manager NX?

CQE008

• For details about managing SDK applications and the SDK/J platform, see page 63 "Managing
SDK Applications and the SDK/J Platform".

Using Energy Saver Mode

You can use Device Manager NX to change the power status of a device. By specifying a time period
such as a device downtime, you can specify when the device enters or exits energy saver mode.
Energy consumption can be reduced by efficiently switching to the power saving mode.

CQE007

• For details about the energy saver mode, see page 56 "Applying Energy Saver Mode to
Multiple Devices at One Time".

12
 Starting Device Manager NX

Starting Device Manager NX

Select Device Manager NX from the Start menu or by clicking the shortcut icon on the computer that
Device Manager NX is installed on.

1. From the [Start] menu, select [All Programs], [Device Manager NX XXX], and then click
[Start Device Manager NX XXX].
"XXX" varies depending on Device Manager NX to use.
2. Enter the password if already set, and then click [Login].

• For the password setting method, see page 155 "Setting a Password".

13
 1. What is Device Manager NX?

Screen Configuration
The standard screen configuration of Device Manager NX is explained below using the Device List
section as examples.

CQE009

1. Section area
Items in each section are displayed in this area.
When a section is clicked, details of each item are displayed in a tree structure.
2. Tab area
The control screen that corresponds to the selected section tree item is displayed.
Use the tabs to switch between multiple control screens. To close multiple tabs at once, right-click on the tab
and select [Close All but Current] or [Close All].
3. List area
A list of devices, tasks and other items are displayed above the tab area. Various icons are located on the tool
bar in the list area and can be used for the following operations:
• Import and export information such as the list information
• Switch to an arbitrary view
See page 15 "Display Icons".
• Sort and classify lists
See page 17 "Sorting/Classifying Lists".
• Accumulate device counters
See page 43 "Accumulating device counters in the list".
• You can access Web Image Monitor.
Click the IP address of the target device. The device management tool displayed may differ depending
on the target device.

14
 Screen Configuration

4. Properties area
Detailed information about a device or task selected in the list area is displayed below the tab area and used
for editing and configuring the information.
Click the name bar in the property area to open or close the selected area. Drag the name bar to change the
size (height) of the area.

Display Icons

All of the operation icons and device icons displayed by Device Manager NX are described below.
There are some operation icons that are not displayed depending on the function.

Operation icons
Icon Description

The following menus used for the device list are displayed.
• Add Device: Add a device to the list.
See page 24 "Adding a Device to Use".
• Delete: Delete a device from the list.
See page 24 "Deleting a Device".
• Hide Device: Hide a device from the list.
See page 24 "Hide View for a Device".
• User Counter: Show the user counter of the selected device.
• Polling: Perform polling of the selected device and retrieve the device
information. The retrieved information does not include user counters.
• Notification Options: Specify the selected device as a monitoring
target.
See page 45 "Message Notification with Set Conditions".

Add or delete devices and tasks to/from the list.

See page 24 "Adding a Device to Use", page 24 "Deleting a Device".

Save the edited device information, configured task and templates.

Hide a device from the list.

See page 24 "Hide View for a Device".

Copy a template, etc.

Add or delete a target device or group.

15
 1. What is Device Manager NX?

Icon Description

In the list of task logs, perform task suspension, stop, and restart.
In the list of discovery, polling, or configuration task, click to immediately
perform the task.

Save the list view and switch it to another.

• Save: Save the view. The following statuses are maintained. Up to five
views can be listed.
• Row display items
• Sorting status of each row
• Save as: Save a view as new.
• Delete: Delete a view in the list.
Selecting a view in the list box allows you to switch to the view.

Export or import the list information in a CSV file.

Update the list information.

Filter the list information. Click to display an input/selection area over the item
name in the list. Enter or select a search key and click located to the right of
the input area or press the Enter key. The relevant entry is displayed.

Displays help for the setting items in the display area.

• Up to eight views can be saved.

• Specifying a blank column on the view list box allows you to switch to the default view. Basic
device information and status and group information are displayed in a view by default. You
cannot overwrite the default view.
• For details of the CSV file to be exported, see page 192 "Importing/Exporting the System
Settings".
• For the format of CSV files, see page 193 "Format of CSV Files".

Device icons
Icon Description

RICOH digital full color multifunctional machine *

RICOH digital monochrome multifunctional machine *

RICOH color laser printer *

16
 Screen Configuration

Icon Description

RICOH monochrome laser printer *

RICOH hybrid multifunctional machine

RICOH gel jet printer

RICOH OEM color/monochrome multifunctional machine or printer

Non-RICOH brand color/monochrome multifunctional machine or

printer

A device (printer) connected via USB to the computer installed with

RICOH USB Device Agent

A device (multifunctional machine or printer) connected via USB to the

computer installed with RICOH USB Device Agent v2

* Device icons to be displayed differ depending on the machine being used.

Sorting/Classifying Lists

This section describes how to sort and classify lists for ease of view.
Place the cursor on the item name of a row and right-click. The following menu items for sorting and
classification are displayed. Some menu items are not displayed depending on the function.

Menu item Description

Sort Ascending Sort the target row in the ascending order.

Sort Descending Sort the target row in the descending order.

Configure Sort Click this to display a sort dialog. For details, see page 18 "Setting
Configure Sort".

Clear Sort Clear the sorting status.

Auto Fit All Columns Display all columns with widths automatically adjusted.

Auto Fit Adjust the target column width.

Columns Set the items to be displayed in or to be hidden from the list. In the item
name list on the submenu, select check boxes for the items to be
displayed and clear the check boxes for the items to be hidden.

17
 1. What is Device Manager NX?

Menu item Description

Freeze Name "Item name" The rows on the left including the target rows are fixed so that they are
not hidden even when horizontal scrolling is performed. The item name
is displayed as "Item name".

Unfreeze Name "Item

Unfreeze the target rows. The item name is displayed as "Item name".
name"

Add Calculation Field Add, edit, and/or delete the fields (rows) with accumulated device
Edit Calculation Field counters.

Delete Calculation Field For calculation field settings, see page 43 "Accumulating device
counters in the list".

Right Align The target row information is right-justified.

Left Align The target row information is left-justified.

Setting Configure Sort

1. In the list area, right-click an item name and select [Configure Sort].
The configure sort dialog is displayed.
2. Click (Add).
3. Specify a sort target item from the drop-down list of the [Columns] row.
4. Select [Ascending] or [Descending] from the drop-down list of the [Sort Order] row.
5. To add another sorting condition, repeat Steps 2 to 4.
Click (Copy) to copy the selected sorting condition.
Click (Delete) to delete the selected sorting condition.
To change the sorting conditions, double-click the setting value.
6. When more than one sorting condition is set, click [ ] or [ ] to prioritize the sorting
conditions.
7. Click [Apply] when the settings are configured.

18
2. Monitoring the Devices
This chapter explains how to search devices using the discovery function. It also explains the Device
Grouping function.
This chapter explains about searching and grouping devices.

Configuring Access Accounts

Specify user account information so that a user can access a device. Multiple accounts can be
configured in Device Manager NX. If an account is created and its information is specified, the account
can be used with the discovery function and associated with groups and devices.
Multiple accounts can be created for the Web service account, SNMP account, and SDK account. Each
user can prioritize account access to devices. An account that is successfully accessed is registered to the
device profile, and the registered device access account is used for future access to these devices.
By default, one access account is provided for the Web service account, SNMP account, and SDK
account. These default access accounts can be edited but cannot be deleted.

Configuring a Web Service Account

"Web service" in Device Manager NX is a service associated with RICOH MFPs, printers and Device
Manager NX.
To access a device that requires user authentication or change the device's settings, configure a Web
service account with a login user name and login password.

• The Web service works in an HTTP/HTTPS environment.

• The system's default values are applied to timeout and retry values that are specified in an HTTP/
HTTPS environment.
• The authentication information of the Web service account to be used for discovery must have all
administrative privileges (Device Administrator, User Administrator, File Administrator, and
Network Administrator) on the subject device.

1. In the section area, click [Device Access Settings].

2. In the [Access Account Settings] category on the section tree, click [Web Service Account
Setting].
3. Click (Add) in the list area.
4. In the properties area, set [Profile Name], [Profile Description], [User Name], and
[Password] for the account.
For details about values that can be specified, see page 113 "Access Account Settings".

19
 2. Monitoring the Devices

5. Click (Save) when the setting is configured.

Setting an SNMP Account

• When managing a USB-connected device of RICOH USB Device Agent, specify "30000" in
[Timeout (millisecs.)].
• When you are using multiple connection methods (network connection device/RICOH USB Device
Agent/RICOH USB Device Agent v2), you can specify Target and Priority. Specify [Device Search
Target/Priority] after STEP 6. For details, see page 114 "SNMP Account Setting".

1. In the section area, click [Device Access Settings].

2. In the [Access Account Settings] category on the section tree, click [SNMP Account
Setting].
3. Click (Add) in the list area.
4. In the properties area, set [Profile Name], [Profile Description], [Retry], and [Timeout
(millisecs.)] for the account.
5. Select protocol [SNMP v1/v2] or [SNMP v3].
6. Specify values appropriate for the selected protocol.
For details about values that can be specified, see page 113 "Access Account Settings".
7. Click (Save) when the setting is configured.

Setting an SDK Account

An SDK account is required to perform operations such as updating the SDK/J platform, and installing
or uninstalling SDK applications.

• An SDK account does not need to be configured for normal operation.

1. In the section area, click [Device Access Settings].

2. In the [Access Account Settings] category on the section tree, click [SDK Account Setting].
3. Click (Add) in the list area.
4. In the properties area, set [Profile Name] and [Profile Description] of the account.
For details about values that can be configured, see page 113 "Access Account Settings".
5. Click (Save) when the setting is configured.

20
 Configuring Access Accounts

Overwriting an Access Account

How to change and overwrite an access account of a detected device is explained below.

1. Select the target device in the device list.

2. In the [Device Properties] area, click the [Access Account Settings] tab.
3. Click the target account tab, and then select the profile name of the account that you want
to change in the [Profile Name] list.
4. Click (Save) when the setting is complete.

Deleting an Access Account

1. In the section area, click [Device Access Settings].

2. In the [Access Account Settings] category on the section tree, click the target account.
3. Select the profile name of the account that you want to delete from the list area.
4. Click (Delete).
5. Click [Yes] when a confirmation message appears.

• The account may not be deleted depending on its state. For details, see page 246
"Troubleshooting".

21
 2. Monitoring the Devices

Searching for Devices

You can use Device Manager NX to search for devices on a network by using the discovery function
and to detect monitoring and control target devices.
Before using the discovery function, set search conditions such as the IP address range, model name,
and status, and then create a discovery task. Specifying a target search range based on the discovery
task may result in improved discovery operations. Also, network traffic load can be reduced. To use
discovery, identify appropriate methods and hours for your business operations.
The following two methods are available when using discovery on a network:
Network Search
A specified IP address range is used for network search. Each of the IP addresses within the IP
address range will be accessed using SNMP.
Broadcast
SNMP broadcast is performed for all devices on a local or specified network so as to detect
devices that are connected to the network.

• The discovery function can detect devices that are compatible with Printer MIB v2 (RFC 3805),
Printer MIB (RFC 1759), MIB-II (RFC 1213), and Host Resource MIB (RFC 2790).
• You can perform Network Search for a USB-connected device via the network using Device
Manager NX Accounting.
• A USB-connected device can be detected by Broadcast only when using RICOH USB Device
Agent v2.

• When you are using multiple connection methods (network connection device/RICOH USB Device
Agent/RICOH USB Device Agent v2), you can specify Target and Priority. For details, see
page 114 "SNMP Account Setting".
• When changing the connection method of the device registered in the device list, the
communication with the device will be disabled if the device corresponds to either of the following.
Delete the device from the device list and register it again.

Before change After change

RICOH USB Device Agent v2 RICOH USB Device Agent

Network connection RICOH USB Device Agent

22
 Searching for Devices

Creating a Discovery Task

1. In the section area, click [Device Access Settings].

2. In the [Discovery] category on the section tree, click [Network Search] or [Broadcast].
3. Click (Add) in the list area.
4. On the [General] tab, enter a task name and description.
5. On the [Access Account Settings] tab, add to [Assigned Account] an account that you
want to use for access to a device.
Up to ten accounts can be registered for Web service account, SNMP account, and SDK account.
6. On the [Discovery Range (Network Search)] or [Discovery Range (Broadcast)] tab, set a
discovery search range by entering an address, subnet mask, etc.
• If a search range is specified manually:
1. Click (Add).
2. Set a search range.
3. Click (Save).
• If a CSV file that specifies a search range is imported:
1. Click (Import CSV File).
2. Click [Browse...].
3. Specify a CSV file to be imported, click [Open].
4. Click [Upload].
5. Click [OK].
The items that can be specified vary depending on whether [Network Search] or [Broadcast] is
specified. Click (Exports data to CSV files.) to export the set search range as a CSV file.
7. On the [Schedule] tab, specify when to perform discovery.
8. Click (Save) when the setting is configured.
A discovery task is registered to the list. To immediately perform discovery, click (Immediately).

• Select the discovery task that is already registered to the list area and edit the settings in the
property area. To save edited settings, click (Save).
• To delete a discovery task, select the discovery task to be deleted, and click (Delete).
• New devices may be added to the network. To find additional devices on the network after the
initial network configuration, perform discovery again.
• For details on the configuration items of each tab, see page 108 "Discovery".
• When the schedule you set will be performed, Device Manager NX must be run on the PC. When
Device Manager NX is not run, the schedule will not be performed.

23
 2. Monitoring the Devices

Adding a Device to Use

Manually add any device you want to use.

1. In the section area, click [Device List].

2. Click any category or a group.
3. Click (Add Device) in the list area or right-click the device list, and select [Add Device].
The Add Device dialog is displayed.
4. Enter the IP address or host name of the device.
5. Select the access account that you want to use for access to the device.
6. Click [OK].

Deleting a Device

1. In the section area, click [Device List].

2. Click an arbitrary category or a group.
3. Select the device that you want to delete form the device list, and then click (Delete), or
right-click and select [Delete].
To select multiple devices, click a device while pressing the SHIFT key or CTRL key.

Hide View for a Device

1. In the section area, click [Device List].

2. Click any category or a group.
3. Select the device that you want to delete form the device list, and then click (Hide
Device), or right-click and select [Hide Device].

Display hidden devices

1. In the section area, click [Device List].

2. Right-click an arbitrary category or a group, and select [Display Hidden Devices].
A list of hidden devices is displayed.
3. Select the device to be shown.
4. Click (Show Device).

24
 Classifying Devices by Group Name

Classifying Devices by Group Name

Monitoring and management of devices can be facilitated if devices are grouped by category such as
installation site and user.
Three group types are available: automatic, manual, and filter.
Automatic groups
Device Manager NX classifies devices automatically. Groups [IP Address], [Host Name], and
[Models] are provided.
Manual groups
Any groups can be created. Any devices can be added to each of the groups you want to create.
Filter groups
Groups of devices that meet specified search conditions can be created.

CQE001

1. Auto and manual groups are displayed on the [Groups] tab. Filter groups are displayed on the
[Filters] tab.
2. This is a category group that is created in the highest layer by [Add Category].
3. This is a group that is created in the lower layer of a category group by [Add Group].
The section tree structure is displayed with low-layer groups expanded/collapsed when the "+" / "-" icon next
to the group (folder) icon is clicked.

• Up to 200 groups each can be created as manual groups and filter groups.
• Up to seven ranks can be created for manual groups.

25
 2. Monitoring the Devices

Creating a Manual Group

1. In the section area, click [Device List].

2. Click the [Groups] tab.
3. Right-click the section tree, and then select [Add Category].
4. Enter the name of the category, and then click [OK].
The maximum number of characters for a category name is 128.
The following characters cannot be used: "#*,/:;<=>?[\]|
5. Right-click the created category, and then select [Add Group].
6. Enter the name of the group.
The maximum number of characters for a group name is 128.
The following characters cannot be used: "#*,/:;<=>?[\]|
7. Add a device to the created group.
To narrow down the list of devices, specify the device search conditions, and then click [Select
Device(s)]. The devices that are displayed in the list are added to the group.
For details about search conditions, see Step 5 in page 26 "Creating a Filter Group".
8. Click [OK].
9. In order add a device to a group individually, drag the device from the device list and
drop it in the group to which the device is to be added.
To select multiple devices, click a device while pressing the SHIFT key or CTRL key.

• The specified search condition is valid while creating groups only. A device that is detected after a
group has been created will not be automatically added to the group.

Creating a Filter Group

This section explains how to specify device search conditions for a filters group.

1. In the section area, click [Device List].

2. Click the [Filters] tab.
3. Right-click the section area, and then select [Add Filter].
4. Specify a search target item.
Select a device properties item in the list.

26
 Classifying Devices by Group Name

5. Specify a comparative operator to be applied to the specified item of the search target
item.
• If the search target item is a string:
contains: Includes the value as a partial string.
does not contain: The value is not included as a partial string.
equals: Includes the search value as a complete string.
starts with: The value matches the first part of the string.
ends with: The value matches the final part of the string.
Comparative operators are not case sensitive.
• If the search target item is a numerical value, date, or status:
equals: Matches the value.
not equal to: Does not match the value.
less than: Less than the value, and the display priority is low.
greater than: Greater than the value, and the display priority is high.
less than or equal to: Matches or is less than the value, and the display priority is low.
greater than or equal to: Matches or is greater than the value, and the display priority is high.
If the search target item is a status, only "equals" or "not equal" can be specified.
6. Specify search values for search conditions.
7. To add a search condition, click (Add).
Set search conditions by repeating Steps 4 to 6.
8. Specify a combination of search conditions from [Match All], [Match Any], and [Match
None].
[Match All]: All conditions are satisfied.
[Match Any]: Any condition is satisfied.
[Match None]: No condition is satisfied.
9. Click [Test Filter] to check that a normal operation is performed.
10. Enter the name of the filter group, and then click [Save Filter As].

27
 2. Monitoring the Devices

• To change the search conditions for the created filter group, right-click the filter group to be
changed, and select [Edit Filter].

Deleting a Group

1. In the section area, click [Device List].

2. On the section tree, right-click the group you want to delete, and then select [Delete].

• Auto groups cannot be deleted.

• Devices that are registered in the deleted group will move to the unmanaged group.
• When a group to be deleted includes sub groups, these sub groups are also deleted.

Importing/Exporting the Group Information

Group information can be imported or exported using a CSV file. Importing or exporting of automatic
groups is not permitted.

• Export and import of auto and filter groups are not permitted.

Exporting group information

A group structure, group name, and internal ID can be exported.

1. In the section area, click [Device List].

2. Click the [Groups] tab.
3. Right-click the category group, and then click [Export].
4. Select the check boxes for the export target categories and groups. To export all groups,
select the [Export All Groups] check box.
5. Click [OK].

Importing group information

If there is a group that is identical to the group you want to import, the group information of the existing
group is overwritten by that of the group to be imported. The internal ID is used to check whether groups
are identical.

1. In the section area, click [Device List].

28
 Classifying Devices by Group Name

2. Click the [Groups] tab.

3. Right-click the category group, and then select [Import].
4. Click [Browse...].
5. Specify the CSV file that you want to import, and then click [Open].
6. Click [Upload].
7. Select the check boxes for the import target categories and groups. To import all groups,
select the [Import All Groups] check box.
8. Click [OK].

• For details about the format of a CSV file, see page 193 "Format of CSV Files".

29
 2. Monitoring the Devices

30
3. Checking the Device Statuses
This chapter explains how to monitor devices using the polling function.

Retrieving the Device Status

The function of Device Manager NX to retrieve information about devices is called polling. Monitoring
of a device by periodically performing polling enables users to check the device's current status, such as
the remaining amount of toner and paper and errors.
The following types of polling are available:
Status Polling
• Retrieved information: Status and system information about printer, copier, scanner and fax
functions.
• Default execution schedule: Performed once every hour for all target devices.
Supplies Polling
• Retrieved information: Statuses of toner, input trays, output trays, etc.
• Default execution schedule: Performed once every three hours for all target devices.
Counter Polling
• Retrieved information: Counter information such as the number of pages printed or pages
copied by the device.
• Default execution schedule: Performed once every six hours for all target devices.
User Counter Polling
• Retrieved information: Counter information about every user registered in the device and
counter information about unspecified users (unregistered users).
• Default execution schedule: Disable
Other Polling
• Retrieved information: Device firmware, installed SDK application types, etc.
• Default execution schedule: Performed once every week for all target devices.

• A pop-up notification will be displayed if a device error is detected or any supply is exhausted. For
details about the notification settings, see page 45 "Message Notification with Set Conditions".
• You cannot obtain the user counter and other information (device firmware and SDK applications)
from a USB-connected device. For details, see page 157 "Supported Functions and Limitations on
USB-connected Devices".

31
 3. Checking the Device Statuses

Creating a Polling Task

Create a polling task and periodically monitor device statuses.

1. In the section area, click [Device Access Settings].

2. On the section tree, click [Polling].
3. Click (Add) in the list area.
4. On the [General] tab, enter a task name and a description.
5. On the [Target Devices/Groups] tab, set the polling target devices/groups.
1. Click (Add Group) or (Add Device).
2. Select a target device/group.
3. Click [OK].
6. Click the tab of the polling that you want to perform, and then set the schedule.
7. Click (Save) when the setting is complete.
A polling task is registered to the list. To immediately execute polling, click (Immediately).

• Select the polling task that is already registered to the list area and edit the settings in the property
area. To save the setting that has been edited, click (Save).
• To delete a polling task, select the polling task to be deleted, and click (Delete).
• A device in power mode recovers from the energy saving state when Other Polling of the device
has been performed.
• When processing the polling task continues even after the specified prohibited time period has
begun, the process will continue until the polling task is completed.
• For configuration items of each tab, see page 112 "Polling".
• When the schedule you set will be performed, Device Manager NX must be run on the PC. When
Device Manager NX is not run, the schedule will not be performed.

Directly Performing Polling

1. Select a target device in the device list.

To select multiple devices, click a device while pressing the SHIFT key or CTRL key.
2. Right-click the selected device, and then select [Polling].
3. Specify the types of polling to perform, and click [OK].
Polling results will be applied to the device.

32
 Retrieving the Device Status

• A device in power mode recovers from the energy saving state when Other Polling of the device
has been directly performed.

33
 3. Checking the Device Statuses

Checking Device Properties

Device properties that are retrieved by Device Manager NX are explained below.
When a device is selected in the device list, the information about the device retrieved by discovery or
polling is displayed in the properties area.

• Some items are not displayed depending on the device.

• You cannot obtain some of the information from a USB-connected device. For details, see
page 157 "Supported Functions and Limitations on USB-connected Devices".

Displaying Device Properties

1. In the [Device List] section, click a target group to display the corresponding device list.
2. Select a target device in the list area.
3. The information about the selected device is displayed in the properties area.
Check the device information and statuses by switching the following tabs:
• Main Properties
• Status Details
• Counters
• Optional Properties
• Access Account Settings

Main Properties

The device information retrieved by discovery or polling can be checked.

• Device Display Name
The name of the device is displayed. You can change the display name to the one you want. The
device name that you have changed is used even after the device is detected again by discovery.
• Date Installed
The installation date of a device is displayed. Users can specify this value.
• Address
The address for Device Manager NX to access the device is displayed.
• Registration Date
The registration date is displayed. This date/time indicates when discovery or a device is manually
added.

34
 Checking Device Properties

• Registered by
This is displayed as "localhost".
• Model Name
• IP Address
• Host Name
• Subnet Mask
• Vendor Name
• IPv6 Address
• Serial Number
• MAC Address
• WIM Location
The installation site set in the device is displayed.
• WIM Comment
The comment set in the device is displayed.
• PPM
• Total Memory
• Status Polling Time
• Supplies Polling Time
• Other Polling Time
• Counter Polling Time
• User Counters Polling Time
• Last Communication Time
• System Version
• Printer Version
• NIB Version
• NetWare Print Server
• NetWare Mode
• Document Server Capacity
• Document Server Free Space
• DOSS Last Auto Delete Date
• DOSS Auto Delete
• DOSS Auto Deletion Method
• DOSS Number of Auto Deletions

35
 3. Checking the Device Statuses

• HDD Encryption
• Operation Panel
• Interface Settings
• Wi-Fi

• On a RICOH MFP or printer, the settings configured in Web Image Monitor are displayed as
"WIM Location" and "WIM Comment" information.

Status Details

You can check the device status by switching the [Printer Status], [Paper Tray], [Toner/Ink], and [Output
Tray] tabs.
Printer Status
• System
You can check the system status.
: No response
: Service call
: Replace/supply
: Toner/ink exhausted
: Paper jam
: No paper
: Paper jam in ADF
: Performing maintenance
: Fax transmission error
: Open cover
: Miscellaneous error
: Access violation has been detected
: Ready

• You cannot obtain the following status information on a USB-connected device (printer)
of RICOH USB Device Agent:
• Paper jam in ADF
• Performing maintenance
• Fax transmission error

36
 Checking Device Properties

• Printer
You can check the statuses of the printer functions. To display detailed information, place the
mouse cursor on the status icon. If there are multiple statuses, the status of the higher priority is
displayed.
Descriptions of the icons indicated below are displayed in the order of highest priority.
: No response
: Toner/ink exhausted
: Paper jam
: No paper
: Open cover
: Miscellaneous error
: Offline
: Warming up
: Busy
: Toner/ink cartridge almost empty
: Paper almost empty
: Caution
: Energy saver mode
: Ready
• Copier
You can check the statuses of the copier functions. To display detailed information, place the
mouse cursor on the status icon. If there are multiple statuses, the status of the higher priority is
displayed.
Descriptions of the icons indicated below are displayed in the order of highest priority.
: No response
: Service call
: Toner/ink exhausted
: Paper jam
: Paper jam in ADF
: No paper
: Open cover
: Miscellaneous error
: Warming up
: Busy

37
 3. Checking the Device Statuses

: Toner/ink cartridge almost empty

: Caution
: Energy saver mode
: Ready
• Fax
You can check the statuses of the fax functions. To display detailed information, place the
mouse cursor on the status icon. If there are multiple statuses, the status of the higher priority is
displayed.
Descriptions of the icons indicated below are displayed in the order of highest priority.
: No response
: Service call
: Performing maintenance
: Fax transmission error
: Paper jam in ADF
: Open cover
: Miscellaneous error
: Busy
: Toner/ink exhausted
: Paper jam
: No paper
: Warming up
: Toner/ink cartridge almost empty
: Caution
: Energy saver mode
: Ready
• Scanner
You can check the statuses of the scanner functions. To display detailed information, place the
mouse cursor on the status icon. If there are multiple statuses, the status of the higher priority is
displayed.
Descriptions of the icons indicated below are displayed in the order of highest priority.
: No response
: Service call
: Paper jam in ADF
: Open cover

38
 Checking Device Properties

: Miscellaneous error
: Busy
: Caution
: Energy saver mode
: Ready
Paper Tray
You can check the paper tray type. Also, you can check the orientation, size, type and remaining
quantity of paper loaded in each paper tray.
: Indicates two orientations of the loaded paper
On devices using rolled paper, the icon on the right-hand side that indicates the remaining paper
amount is displayed.

• You cannot obtain the remaining amount of paper on the bypass tray for a USB-connected
device (printer) of RICOH USB Device Agent.
: No paper
: 0-20%
: 20-40%
: 40-60%
: 60-80%
: 80-100%
Toner/Ink
You can check the colors of toner/ink and the remaining quantity of each toner/ink. "Unknown"
may be displayed for some devices or monochrome MFPs if the remaining quantity of toner or ink
cannot be detected.
The level of remaining toner or ink is indicated as shown below. The color of the indicator is the
same as that of the applicable toner. Black is used as an example below:

• For a USB-connected device of RICOH USB Device Agent, either the toner depleted indicator
or the toner running low indicator is displayed.
: Toner/ink is empty
: Toner/ink cartridge is almost empty
: 0-20%
: 20-40%
: 40-60%
: 60-80%

39
 3. Checking the Device Statuses

: 80-100%
Output Tray
You can check the output tray type and the status of each tray.
The output tray status is indicated by the icons as shown below:

• The tray-full status of the output tray cannot be detected on the USB-connected device of
RICOH USB Device Agent.
: Output tray is full
: Paper is located in output tray
: Miscellaneous error
(Nothing appears): Normal status

Counters

You can check counter information such as the number of pages printed in color/monochrome or
transmitted pages.
• Device Counter Total
A total of the counters for the copier, printer, and fax functions
• Copier: B&W, Full Color, Single Color, and Two-color
Counter for the copier function
• Printer: B&W, Full Color, Single Color, and Two-color
Counter for the printer function
• Economy Color Counter
• Fax Prints: B&W, Single Color
Counter for the fax function
• A3/DLT
• A2
• Duplex Print
• Send/TX Total: Color, B&W
A total of the counters for the scanner transmission and fax transmission functions
• Fax Transmission
• Scanner Send: Color, B&W
The counter for the scanner transmission function

40
 Checking Device Properties

Optional Properties

You can check the individual information of optional properties by switching the [Custom Properties],
[Installed Application], [SDK Information], and [Functions] tabs.
Custom Properties
Users can configure custom properties. For details about configuring custom properties, see
page 41 "Setting custom properties".
Installed Application
You can check Extended Features Name, Version, Product ID, Activated, License Type, and
Expiration Date.

• You cannot obtain some of the information from a USB-connected device.

SDK Information
You can check Version, Heap Size, Stack Size, and Smart SDK version (models with Smart
Operation Panel only)

• You cannot obtain some of the information from a USB-connected device.

Functions
You can check the functions and printer language provided for the device.
• Functions
You can check the functions provided for the device, such as manual paper feed, duplex
printing, and card printing functions.
• Printer Language
You can check the printer language provided for the device.

Setting custom properties

Custom properties are used for adding unique information to devices. Information such as administration
number and asset number can be set for each device.

1. In the section area, click [System].

2. In the [System Settings] category on the section tree, click [Custom Properties].
3. Enter the item name to be used for custom properties.
Up to 255 characters can be entered for the item name.
4. Click [Save].
5. Select a device from the device list.

41
 3. Checking the Device Statuses

6. In the properties area, click the [Optional Properties] tab, and then click [Custom
Properties] tab.
7. Double-click the [Value] row, and enter the unique information.
8. Click (Save) when the setting is configured.

Access Account Settings

You can check access account profiles used for access to devices. Also, you can change an access
account profile for each device.
For the functional outlines or operations of access accounts, see page 19 "Configuring Access
Accounts".
For items of access accounts, see page 113 "Access Account Settings".

42
 Checking Counters

Checking Counters
Device Manager NX can retrieve and check the counter information of a device.
Device Manager NX classifies the counter information of a device as follows:
Device counter
Counter information of a device that can be retrieved by Counter Polling.
User counter
Counter per user information of a device that can be retrieved by User Counter Polling. You can
check how frequently a user accesses the device.

Checking Counters on Each Device

Check the counter information retrieved by Counter Polling.

1. Click a target group in the [Device List] section to display the device list.
2. Select a device to check the counter information.
3. Click the [Counters] tab in the properties area.

• For details about polling, see page 31 "Retrieving the Device Status".
• For details about device properties, see page 40 "Counters".
• To export the device counter information as a CSV file, select [Counters] in the [View] list, and then
click (Exports data to CSV files.).

Accumulating device counters in the list

You can accumulate device counters and add rows of calculation fields.

1. Click a target group in the [Device List] section to display the device list.
2. Right-click the item name of a row, and then select [Add Calculation Field].
3. Enter the item name of the calculation field in the [Title] box.
Up to 125 characters can be entered for an item name.
4. Enter a calculation formula in the [Calculation Field] box.
The calculation formula permits use of operators (+, -, *, /), numerical values, and source field
keys.
Example: To calculate the total of counters indicated below, enter "A+B" as the calculation formula.

43
 3. Checking the Device Statuses

Key Source Field

A Copier: B&W

B Printer: B&W

5. Click [Save] when the setting is configured.

A calculation field is added to the list.

• The only source fields that can be used in a calculation formula are those related to counters. For
the counters that can be retrieved from devices, see page 40 "Counters".
• To edit or delete the added calculation field, right-click the item name of the calculation field, and
then select [Edit Calculation Field] or [Delete Calculation Field].

Checking Per User Counters

Check the user counter information retrieved by User Counter Polling.

User counters may contain a large volume of information. To retrieve user counter information, make
sure that the hard disk has sufficient free space.

1. Click a target group in the [Device List] section to display the device list.
2. Right-click the device to check counter information, and then select [User Counter].
The user counter information tab opens. Click (Exports data to CSV files.) if you want to export
the user counter information as a CSV file.

• You can export data as a CSV file in standard format that records data according to the column
information that is currently displayed or in the format that is compatible with the old software
(SmartDeviceMonitor for Admin).
• You cannot obtain some of the information from a USB-connected device.

44
 Message Notification with Set Conditions

Message Notification with Set Conditions

When a toner cartridge in a device becomes nearly empty or when an error occurs, a pop-up message
indicating the device status can be displayed on Device Manager NX.

CQE011

1. Notification occurrence criterion and notification conditions

Notification occurrence criterion means the following:
• A specific device status was detected by polling.
Notification condition is defined by the combination of the duration that a criterion is sustained, and the count
of a criterion that occurs within the specified time interval.
Example: A notification is issued if the out-of-paper state continues for five minutes.
For details about setting the occurrence criterion and notification conditions, see page 45 "Setting
Notification Conditions".
2. Monitoring target devices
The devices with which notification conditions are associated are monitoring target devices.
For details about setting monitoring target devices, see page 46 "Setting Devices as Monitoring Targets".
3. Confirmation of notification message
For details about the contents of the notification messages, see page 47 "Checking Notification Messages".

Setting Notification Conditions

• You can register up to 500 notification conditions.

• The notification messages will be displayed on the timer in Device Manager NX, and a delay of up
to 5 minutes may occur.

45
 3. Checking the Device Statuses

1. In the section area, click [Notification Policy].

2. In the [Status Notification] category on the section tree, click [Notification Policy].
3. Click (Add) in the list area.
4. Enter a definition name, and then click [Save].
5. Click the definition name that was registered in the list area.
6. Specify the notification occurrence criterion using the [Triggers] tab.
Select the check box for a device status to be used as the notification occurrence criterion. (More
than one status may be selected.)
7. On the [Conditions] tab, set the notification conditions.
• Notify only if criteria is repeated within specified time interval
• Notify only if criteria is sustained for (time interval)
• Specify a time interval that is longer than the status polling schedule.
• For details about configuring a schedule for the status polling tasks, see page 112 "Polling".
8. On the [Monitored Devices] tab, check the devices and groups to be monitored.
To delete a device or group from the monitoring target, select a device or group and click
(Delete).
For details about setting monitoring target devices, see page 46 "Setting Devices as Monitoring
Targets".
9. Click (Save) when the setting is configured.

Setting Devices as Monitoring Targets

Specify devices and groups to be associated with notification conditions.

More than one notification condition can be associated to a device.

1. Display the device list.

2. Right-click the device to be set as a monitoring target, and then select [Notification
Options].
To associate notification conditions in group units, right-click a group, and then select [Notification
Options].
3. Click (Add) in the list area.
4. Select a notification condition to be associated in the [Notification Policy Name] list.
5. Click (Save).
6. To associate another notification condition, click (Add) and repeat Steps 4 and 5.

46
 Message Notification with Set Conditions

Checking Notification Messages

Notification messages appear in pop-up windows.

Those messages indicate information such as the change in the status, the date and time it has been
detected, the device name, IP address, and MAC address.

47
 3. Checking the Device Statuses

Managing Device Logs

Information such as usage of device features and changes in device status is recorded and stored in
each device. This information is called a device log.
Using Device Manager NX, you can retrieve logs from registered devices and export them as CSV files.
There are three types of logs:
• Device Job Log
A log that records information such as copying, printing, sending faxes, and scanning of user
documents.
• Device Access Log
A log that records authentication and user information such as the login or logout history and
managing address books.
• Device Eco-friendly Log
A log that records the history of power status changes and usage of paper on a device.
Device Manager NX can retrieve Device Job Log.

• Use Device Manager NX Accounting to manage device logs. Device Manager NX Lite cannot be
used for this purpose.
• Device logs can be recorded on devices represented by one of the following icons:

• When a registered device is deleted, the device log will also be deleted.

Configuring the Device Log Settings

You can configure the task to specify whether or not to store the device log internally in each device,
and apply the setting to the device.

1. In the section area, click [Device Log Management].

2. Click [Device Log Settings] on the section tree.
3. In the list area, click (Add).
4. On the [General] tab, enter the name and description of the device.
5. Select the task type from [Check], [Apply], and [Check & Apply].
6. On the [Device Log Settings] tab, configure the settings related to the device log.
7. On the [Target Devices/Groups] tab, specify the devices or groups that will be the target
of the task.
1. Click (Add Group) or (Add Device).

48
 Managing Device Logs

2. Select a target device or group, and click [OK].

8. On the [Schedule] tab, specify the schedule to execute the task.
9. Click (Save) when the setting is complete.

• For details about the settings on each tab, see page 150 "Device Log Management".
• When the schedule you set will be performed, Device Manager NX must be run on the PC. When
Device Manager NX is not run, the schedule will not be performed.

Collecting Device Logs

1. In the section area, click [Log Management].

2. Click [Device Log Collection] on the section tree.
3. In the list area, click (Add).
4. On the [General] tab, enter the name and description of the device.
5. On the [Target Devices/Groups] tab, specify the devices or groups that will be the target
of the task.
1. Click (Add Group) or (Add Device).
2. Select a target device or group, and click [OK].
6. On the [Schedule] tab, specify the schedule to execute the task.
7. Click (Save) when the setting is complete.

• Once a log has been retrieved, it will not be retrieved the next time the task is executed.
• Only one device log can be retrieved for each device even when Device Manager NX is used
several times.
• You cannot use Device Manager NX and other device log collecting software at the same time for
the same device.
• The log transfer setting specified in other log collecting software such as Remote Communication
Gate S will be disabled when you configure Device Manager NX to retrieve device logs.
• When the number of logs exceeds the maximum number that can be stored in a device, the oldest
log is deleted. Configure the schedule so that all logs are collected.
• The maximum number of logs that can be stored in a device may vary depending on the device.
For details, consult your sales or service representative.
• The number of retrieved device logs is recorded in the task log. For details about task logs, see
page 72 "Checking Task Logs".
• For details about the settings on each tab, see page 150 "Device Log Management".

49
 3. Checking the Device Statuses

• You cannot operate the device until the collection of the device log that is stored in the device is
complete. Collect the log when the device is not used.
• When the schedule you set will be performed, Device Manager NX must be run on the PC. When
Device Manager NX is not run, the schedule will not be performed.

Exporting the Device Log as a CSV File

1. In the section area, click [Log Management].

2. Click [Device Log Export] on the section tree.
3. Specify the start and end dates of the device log you want to export.
4. Click [Export].

• For details about the settings, see page 150 "Device Log Management".
• For details about the items that will be exported to a CSV file, see page 231 "Format of a Device
Log CSV File".

50
4. Changing the Device Settings
This chapter explains how to configure devices by using templates.

What is a Template?
A template provides a set of configuration values to change device settings at one time. Use a template
to share settings among devices so as to maintain device setting consistency. Applying a template
regularly can provide shared settings among devices.
You can use Device Manager NX to create templates with the following categories:
Device
Changes can be added to configuration items related to main unit settings such as system, paper,
date/time, e-mail, and network.
For details, see page 53 "Applying Same Settings to Multiple Devices".
User data
Per user restrictions on use of devices can be provided, or per user counter information can be
reset.
For details, see page 57 "Managing the User Data".
Software
Manages or installs software and applications on devices.
• SDK/J Platform Update
Updates the SDK/J platform.
• SDK Application
Performs installation, uninstallation, activation, and update of SDK applications.
For details, see page 63 "Managing SDK Applications and the SDK/J Platform".
Power mode
Turns on energy saver mode. Also, this template can be used to return a device from energy saver
mode to its previous mode.
For details, see page 56 "Applying Energy Saver Mode to Multiple Devices at One Time".
You cannot change the setting on a USB-connected device.

Template Creation Process

Step Description

Select a template appropriate for the settings you want to change.

1. Select a template type.
In the [Configuration] section, click a template to change the settings.

51
 4. Changing the Device Settings

Step Description

Edit the template that contains configuration items and setting values to
be changed for target devices and groups.
2. Create a template. • Example 1: Change the paper type of the source tray 1 from [Plain
Paper] to [Thick Paper].
• Example 2: Update the SDK/J platform.

In the [Configuration] section, click [Tasks].

Specify the target devices of the created template, and then configure
"Task Type" for the template.

3. Register tasks and • Example 1: When the task type of the template is [Apply], the
apply the template. paper type of the source tray 1 is set to [Thick Paper] automatically.
• Example 2: When the task type of the template is [Check & Apply],
the version of the SDK/J platform available on RICOH Software
Server is checked first. If a newer version is found on the server, it is
updated.

52
 Applying Same Settings to Multiple Devices

Applying Same Settings to Multiple Devices

Create Device Preference to configure various device settings at one time.

• The following access accounts are required to implement Device Preference.

• Web Service account
• SNMP account
The basic and advanced templates have different template target devices, settings of devices that can be
retrieved when a template is created, and permission for editing settings.

Difference Advanced Device Preferences Basic Device Preferences

Template target device *1

Retrieval of confidential
Available Not available
information of device

Editing of retrieved settings Not available Available

Retrieval of images on the

Available Not available
[Home] screen

*1 This can be checked by the device icons displayed in the device list.

Creating a Template by Editing Device Settings (Basic Device Preferences)

Create a template by retrieving settings from a device or a file or by creating new settings.

1. In the section area, click [Configuration].

2. In the [Device Preference] > [Template] category on the section tree, click [Basic Device
Preferences].
3. Click (Add) in the list area.
Select a template that is registered to the list area and then click (Copy) to create a new
template based on the selected template. Proceed to Step 6.
4. Specify how to create a template.
• [Create Blank Template]
Create a new template.

53
 4. Changing the Device Settings

• [Get Data from Device]

Retrieve the present values of configuration items from a device, and then edit a template
based on this data. Encrypted information, such as password and security settings, cannot be
retrieved.
1. Click [Select Device].
2. Select a device to retrieve data, and then click [OK].
• [Import CSV File]
Import a CSV file.
1. Click [Browse...].
2. Specify the file to be imported, and then click [Open].
5. Click [OK].
6. On the [General] tab, enter a template name and a description.
7. On the [Basic Device Preferences] tab, configure the necessary items.
8. Click (Save) when the setting is configured.

• For details about the configuration items, see page 171 "List of Device Preference Setting Items".
• You must register a task to apply a template. For details, For details, see page 66 "Registering
Created Templates to Tasks".

Creating a Template for Copying Device Settings (Advanced Device

Preferences)

Create a template for applying settings of a device to another device as is.

• Settings of the advanced template are retrieved and the advanced template is applied to the
following devices:
• Devices of device icons:
• A template cannot be applied to devices that are different from the model that has been acquired
in the template.

1. In the section area, click [Configuration].

2. In the [Device Preference] > [Template] category on the section tree, click [Advanced
Device Preferences].
3. Click (Add) in the list area.
4. Enter a template name and a description.

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 Applying Same Settings to Multiple Devices

5. Specify how to create the template.

• [Backup from Devices]
Retrieve settings of each item from a device and create a template. Confidential information,
such as password and security settings, can also be retrieved. The retrieved settings cannot be
changed.
1. Click [Select Device].
2. Select the device from which to retrieve the data, and then click [OK].
3. Enter a password to protect the data
4. To retrieve images, select the [Logo Image] check box.
• [Import Backup File]
Import a device backup file and create a template. The retrieved settings cannot be changed.
1. Enter the password that was specified when creating the backup file.
2. Click [Browse...].
3. Specify the file to be imported, and then click [Open].
4. To retrieve images, click [Browse...] under [Logo Image].
5. Specify the image file and click [Open].
6. Click [OK].
7. Click (Save) when the setting is configured.

• When applying an advanced template, all setting values from the device or backup file are
retrieved.
• The images retrieved by a template are used for the [Home] screen on the device display panel.
For images, see the instruction manual that comes with the device.
• You must register a task to apply a template. For details, see page 66 "Registering Created
Templates to Tasks".

55
 4. Changing the Device Settings

Applying Energy Saver Mode to Multiple

Devices at One Time
Create a template so that energy saver mode can be applied to multiple devices at one time. Also,
create a template so that devices can be returned from energy saver mode to their previous modes.

• The following access account is required to set the Power Mode Preference.
• SNMP account
• Do not turn off the target device while configuring a device.

1. In the section area, click [Configuration].

2. In the [Power Mode] category on the section tree, click [Tasks].
3. Click (Add) in the list area.
4. On the [General] tab, enter a template name and a description.
5. Select [Energy Saver Mode] or [Cancel Energy Saver Mode].
6. On the [Target Devices/Groups] tab, specify the target devices/groups.
1. Click (Add Group) or (Add Device).
2. Select a target device/group.
3. Click [OK].
7. On the [Schedule] tab, specify when to perform a task.
8. Click (Save) when the setting is complete.

• For Power Mode configuration items, see page 134 "Power Mode".
• Energy saver mode cannot be enabled if a device is operating a print job or its current mode
cannot be changed to energy saver mode.
• When the schedule you set will be performed, Device Manager NX must be run on the PC. When
Device Manager NX is not run, the schedule will not be performed.

56
 Managing the User Data

Managing the User Data

The method for managing user data is described below. Using User Data Preference, you can specify
how to use devices per user and add or delete users.

• The following access accounts are required to enable User Data Preference:
• Web Service account
• SNMP account

Creating a User Data Template

• When acquiring data from a device to create a template, the processing of the data may take
longer, or a data-read error may occur if the address book of the device is encrypted. If you want
to encrypt the address book data to protect it from being read by other users, use the data
encryption function of the device.

1. In the section area, click [Configuration].

2. In the [Address Book] category on the section tree, click [Template].
3. Click (Add) in the list area.
Select a template that is already registered in the list area and then click (Copy) to create a new
template based on the selected template. Proceed to Step 7.
4. Enter a template name and a description.
5. Specify how to create a template.
• [Get Data from Device]
Retrieve user data from a specified device.
1. Click [Select Device].
2. Specify the device from which to retrieve data, and then click [OK].
• [Backup from Devices]
Retrieve user data, including confidential information, from a specified device.
1. Click [Select Device].
2. Specify the device from which to retrieve data, and then click [OK].
3. Enter a password.
• [Import CSV File]
Import a template file.

57
 4. Changing the Device Settings

1. Click [Browse...].
2. Specify the file to import, and then click [Open].
• [Import CSV File (SmartDeviceMonitor for Admin)]
Import SmartDeviceMonitor for Admin's address data and user data. Prepare two CSV files
exported using the Address Management Tool and User Management Tool.
1. Click [Browse...] under [File Path (Address Management Tool):].
2. Specify the address information CSV file, and then click [Open].
3. Click [Browse...] under [File Path (User Management Tool):].
4. Specify the user data CSV file, and then click [Open].
• [Import Backup File]
Import user data from a device backup file.
1. Click [Browse...].
2. Specify the backup file, and then click [Open].
3. Enter the password that was specified when creating the backup file.
• [Create Blank Template]
If a template is newly created, specify a user data authentication method using the following.
Select the authentication method that was specified at the time of setting of the registered user
or group.
• User Code / None: With or without user code authentication
• Basic Authentication, Windows Authentication, LDAP Authentication, Integration Server
6. Click [OK].
7. Click the [Preference Settings] tab.
Configure the following settings here for all users registered to the device.
For details about the setting items, see page 123 "Address Book".
• Collection of per user counters
• Resetting of user counters (Reset Volume Use)
• Deletion of all entries at one time
• Configuration of complete entry matches

• Collection of per user counters cannot be used in Device Manager NX Accounting.

8. Click the [Entry List] tab, and select the user or group to be registered.
For registration of a user or group, see page 59 "Registering a User or a Group to the Entry List".
For user or group setting items, see page 123 "Address Book".
9. Click (Save) when the setting is configured.

58
 Managing the User Data

• You must register a task to use a template. For details, see page 66 "Registering Created
Templates to Tasks".
• If a template is created using [Backup from Devices], you cannot edit any existing user data. User
restriction settings can be configured using [Preference Settings].
• If a template is created using [Import from File], only the existing user data can be retrieved. User
restriction settings are part of the default settings.
• [Import from File] enables you to import a CSV file that was exported by SmartDeviceMonitor for
Admin.

Registering a User or a Group to the Entry List

The following is the method for configuring settings for a user or a group to be registered to a device.

• User authentication is implemented on some devices to protect user data.

How to read the entry list

: Add a new user.

: Add a new group.
: Save the edited user or group information.
(Delete): The selected user or group is deleted.
(Delete All Groups): All the groups are deleted.
(Delete All Users): All the users are deleted.
(Delete All): All the users/groups are deleted.
: The information of the entry list is exported to/imported from a CSV file.
Each tab: Specify the user or group selected in the entry list.

59
 4. Changing the Device Settings

• For details about the setting items on each tab, see page 123 "Address Book".

Adding a user/group

1. Display the entry list.

Follow Steps 1 to 8 of page 57 "Creating a User Data Template".
2. Click (Add User) for adding a user. Click (Add Group) for adding a group.
3. Click each tab and make necessary settings.
For details about the setting items on each tab, see page 123 "Address Book".
4. Click (Save) when the setting is configured.

Adding a user to a group

1. Display the entry list.

Follow Steps 1 to 8 of page 57 "Creating a User Data Template".
2. Select a user.
To create a new group in another group, select a group in the list.
The group to which you want to add a user must be created beforehand.
3. Click the [Group List] tab.
4. Select the [Set] check box.
5. After creating a destination group, add it to [Selected Groups].
6. Click (Save) when the setting is configured.

Deleting a user/group

1. Display the entry list.

Follow Steps 1 to 8 of page 57 "Creating a User Data Template".
2. Delete any or all users/groups.
To select multiple users or groups, click a user or group while pressing the SHIFT or CTRL key.
3. Click (Delete).
To delete all groups, click (Delete All Groups).
To delete all users, click (Delete All Users).
To delete all entries, click (Delete All).

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 Managing the User Data

Exporting user data

Save the user data displayed in the entry list as a CSV file.

1. Display the entry list.

Follow Steps 1 to 8 of page 57 "Creating a User Data Template".
2. Click (Exports data to CSV files.).
3. Specify the data format of the CSV file.
4. Specify a save destination and file name, and then click [Save].

• For the CSV file format, see page 193 "Format of CSV Files".
• The following limitations apply when data is exported as a CSV file in SmartDeviceMonitor for
Admin Compatible Format (Address Management Tool):
• Only the items on the tab whose [Set] checkbox are selected are exported.
• If a template contains an entry that does not have a registration number assigned, it cannot be
exported. To export data as a CSV file, assign a registration number for each entry.
• The following limitations apply when data is exported as a CSV file in SmartDeviceMonitor for
Admin Compatible Format (User Management Tool):
• Only the items on a tab whose [Set] checkbox are selected are exported.
• The entry information cannot be exported if a user code or login user name is not specified for
the entry.

Managing a special user

If no user code is registered for a user, all information about the user will be processed as described
below.
• A print job is classified as "other".
• Any information about the user is included in the user counters, but it is not displayed in the entry
list, etc., on the screen.
• No maximum value can be specified for print quantities. Also, the usage counter figures and user
counter information cannot be cleared.

Resetting the User Counter Information

The following is the method for resetting the counter per user data.
You can reset the following counter information:
• Printing (copier/fax printing/printer) counter

61
 4. Changing the Device Settings

• Fax transmission counter

• Scanner counter
• Volume used (if the function to limit printing utilization quantity is enabled.)

• Some devices are not compatible with this function.

• If user data is specified, user authentication can be used to protect user data. User authentication
methods differ depending on which device is used. Only an administrator who can configure user
authentication settings can implement user authentication.
• The counter for print quantities and user counter information cannot be specified for "Other" users.

1. Display the entry list.

Follow Steps 1 to 8 of page 57 "Creating a User Data Template".
2. Select a user.
3. Click the [Reset Counter per User] tab.
4. Select the [Set] check box.
5. To reset the counter, select the counter information check box.
6. Click (Save) when the setting is configured.

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 Managing SDK Applications and the SDK/J Platform

Managing SDK Applications and the SDK/J

Platform
Create templates to check the version of the SDK/J platform or the versions of the SDK applications
installed in the device. Also, create templates to update the SDK/J platform or SDK applications or to
install SDK applications.
Device Manager NX can link to the RICOH Software Server using the Internet to acquire up-to-date
information about the SDK/J platform and SDK applications.

• Some SDK applications cannot be used in Device Manager NX. For the information about the
applications that can be used in the product, see the manual for the SDK application, or contact
your dealer or service representative.
• The following access accounts are required to perform the SDK/J Platform Update:
• SNMP account
• SDK account
• The following access accounts are required to configure the SDK Application:
• Web Service account
• SNMP account
• SDK account
• Any operation applied to SDK applications for Smart Operation Panel will be canceled on a
machine that is not equipped with Smart Operation Panel.

Template for Updating the SDK/J Platform

Use the template indicated below, which is provided by default, to update the SDK/J platform.
• SDK/J Platform Update
You do not have to create and edit a template.
This template retrieves the latest version of the SDK/J platform from the RICOH Software Server and
updates the SDK/J platform of the target device.

• You must register a task to use a template. For details, see page 66 "Registering Created
Templates to Tasks".

63
 4. Changing the Device Settings

Creating a Template for SDK Application Settings

Create a template for installation, update, uninstallation, and activation of SDK applications.

Create a template using the RICOH Software Server

• A connection to the RICOH Software Server is required to create a template.

1. In the section area, click [Configuration].

2. In the [Software] > [Template] > [SDK Application] category on the section tree, click
[RICOH Software Server].
3. Click (Add) in the list area.
4. On the [General] tab, enter a template name and a description.
5. Select a template action.
6. Enter the product key of the target SDK application in the [Product Key] box.
7. Click [Retrieve Application List].
The remaining license count and total license count of the entered product key are displayed.
8. On the [Application List] tab, set the SDK application to be registered to the template.
9. Click (Save) when the setting is configured.

• The following operations are performed automatically, as necessary:

• Installation of an application file
• File activation
• Automatic change to the SDK/J platform heap size
• Automatic update of the SDK/J platform
• You must register the country/region information. The country/region information specified for the
system settings of Device Manager NX is registered automatically. For country/region information
settings, see page 137 "Activation/Deactivation/Usage Report Notification".
• If an application is installed, there is a possibility where the RICOH Software Server may determine
whether the application can be introduced.
• If an application is uninstalled, deactivation is performed automatically. If deactivation fails, the
application is not uninstalled.
• A template created with the RICOH Software Server has a configuration wherein the SDK
application that is specified by the template is delivered from the RICOH Software Server at the

64
 Managing SDK Applications and the SDK/J Platform

time of task execution. If there is a time lag between the time of template creation and task
execution, an error may occur in the version of the specified SDK application.
• For details about the configuration items of SDK Application Settings, see page 120 "Software".
• You must register a task to use a template. For details, see page 66 "Registering Created
Templates to Tasks".
• When the schedule you set will be performed, Device Manager NX must be run on the PC. When
Device Manager NX is not run, the schedule will not be performed.

65
 4. Changing the Device Settings

Registering Created Templates to Tasks

To implement a template, register it to a task or create a task schedule so that the template can be
implemented at a specified date/time.

• Do not turn off the power for the target device while setting a device.

1. In the section area, click [Configuration].

2. In the each category on the section tree, click [Tasks].
3. Click (Add) in the list area.
4. On the [General] tab, enter a task name and a description.
5. Select the template to be registered to the [Template] list.
6. Select [Check], [Apply], or [Check & Apply].
Some actions cannot be specified depending on the type of template. For details, see page 66
"Configuration Task Type".
7. On the [Target Devices/Groups] tab, set the execution target devices/groups.
1. Click (Add Group) or (Add Device).
2. Select a target device/group.
3. Click [OK].
8. On the [Schedule] tab, specify when to perform the task.
9. Click (Save) when the setting is complete.
A task is registered to the list. To immediately execute the task, click (Run Immediately).

• When the schedule you set will be performed, Device Manager NX must be run on the PC. When
Device Manager NX is not run, the schedule will not be performed.

Configuration Task Type

• Do not turn off the power for the target device while setting a device.
• The processing of the data may take longer time, or a data-read error may occur if the address
book of the device is encrypted. If you want to encrypt the address book data to protect it from
being read by other users, use the data encryption function of the device.

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 Registering Created Templates to Tasks

Basic Device Preferences

Task Type Description

Check Checks that the values configured by the template are applied.

Checks that the values configured by the template are applied. If the applied
values are different, the values configured by the template are applied. If all the
Check & Apply setting values are identical with the values configured by the template, Apply is not
implemented. Confidential information cannot be checked so that Apply is always
implemented.

Applies the values configured by the specified template. If there are configuration
items that require a device reboot after Apply is implemented, Device Manager NX
Apply
restarts the device. Also, depending on how configuration items are combined,
multiple reboots may be required.

Advanced Device Preferences

Task Type Description

Check -

Check & Apply -

Applies the values configured by the specified template. If there are configuration
items that require a device reboot after Apply is implemented, Device Manager NX
Apply
restarts the device. Also, depending on how configuration items are combined,
multiple reboots may be required.

Address Book
Task Type Description

Checks that the values configured by the template are applied.

Check "Check" is implemented for all users registered to the device to check that the
values configured by Preference Settings are applied.

Checks that the values configured by the template are applied. If the applied
values are different, the values configured by the template are applied.
Confidential information cannot be checked so that Apply is always implemented.
Check & Apply
If a user logging on to a device is a target user to be deleted, the user cannot be
deleted. Other target users are deleted, and the message "Failed to delete the
Address Book for the device" is registered to the log file.

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 4. Changing the Device Settings

Task Type Description

Applies the values configured by the specified template.

Apply If the template is in backup format, "Apply" may fail for devices of different backup
formats. Also, the address book data registered before "Apply" is implemented
may be completely deleted and replaced by the backup address book data.

SDK/J Platform Update

Task Type Description

Check Checks whether the version of the device's SDK/J platform is the latest.

Updates the SDK/J platform to the latest version.

Check & Apply
If the major version is different, updates fail.

Apply -

SDK Application
Task Type Description

• Install/Update
Checks that an application is installed and its version is as specified. Also,
"Check" is implemented to check that the application is activated as required.
Check • Uninstall
Checks that the specified application is not installed.
• Activate
Checks that the specified application is activated.

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 Registering Created Templates to Tasks

Task Type Description

• Install/Update
Updates the application if the required version is not installed. This process is
skipped if the required version or later is installed.
If a template is created using the connected RICOH Software Server,
activation of the updated application, changes to SDK/J platform heap size,
and updates of the SDK/J platform are performed automatically.
Check & Apply
• Uninstall
If a specified application is installed, it is uninstalled from the device. If a
template is created using the connected RICOH Software Server, deactivation
is performed automatically.
• Activate
If a specified application is not activated, it is activated.

Apply -

• If any setting item is not found in the setting target device, Apply is skipped.

69
 4. Changing the Device Settings

70
5. Checking the System Operation
Status
This chapter explains task management and the various logs.

Managing Tasks
Device discovery, polling, application installation, and other functions are executed by tasks. The
following describes how to check the working status of a task, task operations, or schedule settings to
perform tasks at a specified time.

Managing a Task in the Schedule Standby Status

1. In the section area, click [Tasks].

2. In the section tree, click [Scheduled Tasks].
A list of tasks in the schedule standby status is displayed.

Scheduled task list display items

Item Description

Name The task name entered during task registration.

Description The task description specified during task registration.

Type Displays the task status (Schedule Standby).

Enable Indicates whether the task schedule is enabled or disabled.

Displays the schedule settings.

Schedule Type
Example: Once Only, Interval, Daily, Weekly, Monthly

Displays the interval time when the schedule type is set to

Interval
[Interval].

Start Displays the task start date/time.

Indicates the date/time at which the task was created or

Update
edited.

User Indicates the name of the user who created or edited the task.

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 5. Checking the System Operation Status

• You cannot change the schedule or delete tasks in the scheduled task list. To delete a task or
change its schedule, you must first select the destination to which the task is registered.

Checking Task Logs

Task operations are recorded. You can check the operation results of a task for each device or setting
item.
You can also use a task log to check tasks in progress and operations such as task suspension and
restart.

1. In the section area, click [Tasks].

2. In the section tree, click [Task Logs].
A task log list appears.
3. Select a task log to work on.
If you cannot find a task log, use filtering.
1. Click (Filters), and an input/select area is displayed.
2. Select a keyword.
3. Click (Filters) located at the right end of the input/select area, or press the Enter key.
4. Check the contents of the task log using the [Result Details] tab.
You can view the details of the task log. The displayed contents may differ depending on the task
type.
For configuration tasks, the result of each device is displayed. When you select a device, the result
of each item for the device appears.

Items displayed in the task log list

Item Description

Start Date The task start date/time is displayed.

End Date The task end date/time is displayed.

Task Name The registered task name is displayed.

Category The category of the function is displayed.

Example: Discovery, Device Monitoring, Configuration, etc.

Event Event details of the task are displayed.

Progress The progress status of the task is displayed.

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 Managing Tasks

Item Description

Result Task implementation results are displayed.

Cause If a task fails, reasons for the failure may be displayed.

Error Code An error code is displayed. For details, see page 78 "Error Code
List".

Owner Task owner is displayed.

• If Device Manager NX is restarted or an unexpected shutdown occurs while a task is in process or

is suspended, the task after restart is suspended. A log such as "Cancelled because of system
suspension." is kept.
• If more than one device is added using Add Device, the result of the task log for Add Device will
appear as "Failed" even when only one of the devices has failed to be added.

Writing a task log to a file

Save the task log as a CSV file.

1. In the section area, click [Tasks].

2. In the section tree, click [Task Logs].
A task log list appears.
3. Click (Exports data to CSV files).
4. Specify the save destination and file name, and then click [Save].

Retrying a failed task

If communication with a device has been interrupted or access to a device has been denied, and the
task could not been performed normally, try registering the task again.

Suspend (Short) / Resume a task

1. In the section area, click [Tasks].

2. In the section tree, click [Task Logs].
3. In the task logs, select the task that you want to set to Suspend (Short) or Resume.
Suspend (Short) can be applied to a task being processed.
Resume can be applied to a suspended task.

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 5. Checking the System Operation Status

4. Click (Suspend) or (Resume).

Canceling a task being processed

1. In the section area, click [Tasks].

2. In the section tree, click [Task Logs].
3. In the task logs, select the task you want to cancel.
Task Cancel can be applied to a task being processed or suspended.
4. Click (Stop).

Notifying/Confirming Overdue Tasks

If Device Manager NX is not running at the time a task is scheduled to perform, The tasks that could not
be executed are displayed in the list as "Non-executed Task List". You can execute those tasks
immediately if necessary.

• This item can be used in Device Manager NX Accounting.

Specifying types of tasks for which to receive notification

Specify the types of task for which to receive notification as a "Non-executed Task List".

1. In the section area, click [Notification Policy].

2. In the [Task Notification] category of the section tree, click [Non-executed Task
Notification Settings].
3. In the Tab area, select the check box of the task type for which to receive notification.
4. Click [Save].

Performing a non-executed task immediately

1. Click [Yes] in the dialog box notifying you of non-executed tasks.

2. Select a non-executed task in the list area.
3. Click (Search).
4. Select a non-executed task, click (Immediately).

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 Checking System Operation Logs

Checking System Operation Logs

Use Device Manager NX to check the following logs that record system operations:
Task Log
Task operations are recorded. You can check the operation results of a task for each device or
setting item. For details, see page 72 "Checking Task Logs".
System Log
System operations are recorded. System operations such as log storage period, limitation of hard
disk space, task start/end, etc., can be checked in this log.
Notification Log
Notification results are recorded.

Checking the System Log

The following describes how to display the system log and items:

1. In the section area, click [Logs].

2. In the section tree, click [System Log].
A log list appears.

Items displayed in the system log

Item Description

Date The date/time of log registration is displayed.

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 5. Checking the System Operation Status

Item Description

Category The category of a function is displayed.

Function The contents of execution by the system are displayed.
Function Details The correlation among categories, functions, and function details is
in a tree structure as shown below.
Example:
• Device Monitoring (Category)
• Device Monitoring (Function)
• Status (Function Details)
• Supplies (Function Details)
• Device Configuration (Category)
• Device Preference (Function)
• Check (Function Details)
• Apply (Function Details)

Event Event details are displayed.

Result Implementation results of the system or operation are displayed.

Description If a task fails, reasons for the failure may be displayed.

Error Code An error code is displayed. For details, see page 78 "Error Code
List".

Exporting the system log as a file

Save the system log as a CSV file.

1. In the section area, click [Logs].

2. In the section tree, click [System Log].
A log list appears.
3. Click (Exports data to CSV files).
4. Specify a save destination and a file name, and then click [Save].

Checking the Notification Log

The contents of notification settings and results of notification can be checked.

The following describes the method for displaying a log related to notification and display items.

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 Checking System Operation Logs

1. In the section area, click [Notification Policy].

2. In the [Status Notification] category on the section tree, click [Logs].
A notification log list appears.

Items displayed in the notification log

Item Description

Date The date/time of delivery is displayed.

Notification Policy Type The notification target function is displayed.

Notification Policy Name The notification condition definition name is displayed.

Device Display Name The device that sent notification is displayed.

Exporting the notification log as a file

Save the notification log as a CSV file.

1. In the section area, click [Notification Policy].

2. In the [Status Notification] category on the section tree, click [Logs].
A notification log list appears.
3. Click (Exports data to CSV files).
4. Specify a save destination and a file name, and then click [Save].

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 5. Checking the System Operation Status

Error Code List

The causes of errors and their solutions are described below:

Code Cause Solution

004 Unsupported device. A function not supported by the target

device is specified. Check the target device.

005 Unsupported item. A setting item not supported by the target

device is specified. Check the target device.

006 Unsupported value. A configuration values not supported by the

target device is specified. Check the target
device.

018 The SDK/J platform has not been installed. The machine is operating normally.

019 The target application is not installed. The machine is operating normally.

020 The target application is not activated. The machine is operating normally.

021 The SDK/J platform on the device is an The machine is operating normally.
earlier version.

022 The SDK application on the device is an The machine is operating normally.
earlier version.

023 An application is installed on the device. The machine is operating normally.

024 The SDK/J platform on the device is a later The machine is operating normally.
version.

025 The SDK application on the device is a The machine is operating normally.
later version.

026 Latest SDK/J Platform has been installed. The machine is operating normally.

027 The latest application is already installed. The machine is operating normally.

028 Already activated. The machine is operating normally.

029 Already deactivated. The machine is operating normally.

033 XX device logs have been collected. The machine is operating normally.

051 A character(s) other than a numerical value Check the configuration values.
is included in the version.

78
 Error Code List

Code Cause Solution

056 Unknown data has been retrieved. Check the status of the retrieved device.

057 An unknown device has been retrieved. Check the status of the retrieved device.

058 Waiting to reboot The device is restarting, so wait for it to be

completed.

059 The entry does not exist. The Address Book entry for the device and
the template are not the same.

060 The entry does not exist. The Address Book entry for the device and
the template are not the same.

061 It is necessary to install the Type-C Perform installation from Web Image
extended feature after this installation. Monitor.
Perform installation from Web Image Restart the device after installation has
Monitor. Restart the device after installation completed.
has completed.

062 It is necessary to uninstall the Type-C Perform uninstallation from Web Image
extended feature after this uninstallation. Monitor.
Perform uninstallation from Web Image Restart the device after uninstallation has
Monitor. Restart the device after completed.
uninstallation has completed.

077 The device log settings are not enabled. Enable the device log retrieval setting.

100 Device authentication has failed. Check whether the following settings of the
device access account are correct:
• User name and/or password of your
Web service account
• Community name if SNMPv1/v2
protocol is used
• User name and password if SNMPv3
protocol is used
See page 19 "Configuring Access
Accounts".

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 5. Checking the System Operation Status

Code Cause Solution

101 Parameters for other devices are invalid. Settings not supported by the target device
are specified, or settings are incorrect.
Check the settings.
If the parameters indicate a backup file,
check the specified password matches that
of the backup file.

102 The device password policy has been Set a password that complies with the
violated. device password policy.

106 The support range (value) has been Set a value within the support range (value).
exceeded.

107 You do not have the privileges to perform Check whether the following settings of the
this operation. device access account are correct:
• User name and password of your Web
service account
• Community name if SNMPv1/v2
protocol is used
• User name and password if SNMP v3
protocol is used
See page 19 "Configuring Access
Accounts".

108 The setting target is different. The target device does not support the set
function. Check the target device.

109 The authentication method for the device Check the authentication methods for the
and the template is not the same. device and the template.

80
 Error Code List

Code Cause Solution

150 Parameters for other devices are invalid. • Check the configuration values.
• The target device does not support the
set function. Check the target device.
• A task that is not supported by the
target device, was executed. Check the
device.
• Check that the number of entries
including the number that is currently
registered to the device does not
exceed the maximum number of entries
that can be registered.

200 No response from the device. • Check the network environment.

• Check the device status.

201 Network is disconnected. • Check whether the network has any

problems.
• Contact the administrator.

202 Communication timeout has occurred. Check the network environment.

203 SSL communication is unavailable. Check whether the certificate is configured

correctly.

204 Unable to connect to the Certificate • Check the network environment.

Authority. • Contact the administrator.

205 Device is in use. The task was not executed because the
target device is being used. Do not use the
device while a task is being executed.

206 Device is in energy saver mode. Disable energy saver mode on the target
device.

208 System error has occurred on the device. Retry the process after the device restarts.

210 The number of sessions on the device has • Retry the process later.
reached the limit. • Do not use the device while a task in
progress.

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 5. Checking the System Operation Status

Code Cause Solution

211 System busy has occurred on the device. • Retry the process later.
• Do not use the device while a task in
progress.

212 SC has occurred. The target device has a problem. Resolve

the device problem.

213 Failed to suspend the SDK application on Restart the device and perform the operation
the device. again.

214 Failed to restart the device. Check whether the following settings of the
device access account are correct.
• User name and password of your Web
service account
• Community name if SNMP v1/v2
protocol is used
• User name and password if SNMP v3
protocol is used
See page 19 "Configuring Access
Accounts".

216 Unable to communicate with the SDK/J • Check whether the SDK/J platform is
platform. installed.
• Check whether the SDK/J platform is
working.

217 Failed to update the SDK/J platform. Restart the device and perform the operation
again.

218 The SDK/J platform file is invalid. Perform the operation again.

220 Failed to install the SDK application. Restart the device and perform the operation
again.

221 Failed to update the SDK application. Restart the device and perform the operation
again.

222 Failed to uninstall the SDK application. Restart the device and perform the operation
again.

234 The number of user data preferences has Delete entries from the entry list of the user
exceeded the limit. data preference.

82
 Error Code List

Code Cause Solution

235 The number of users has exceeded the limit. Delete users from the entry list.

236 The number of groups has exceeded the Delete groups from the entry list.
limit.

237 The user data preference entry is Eliminate duplicate entries in the entry list.
duplicated.

238 The group does not exist. Check the entries of the entry list.

239 The entry does not exist. Check the entries of the entry list.

240 The user code/login name is prohibited. Enter the correct user code/login name.

241 The user code/login name is duplicated. Enter a user code/login name that is not
already registered.

242 Failed to retrieve the counter per user. Check the user data (address book) on the
target device.

243 Failed to reset the counter per user. Check the user data (address book) on the
target device.

244 Failed to batch delete entries. • Check whether the target device access
account is correct.
• The address book on the target device
may be being edited. Check the device
status.

245 Failed to batch delete users. • Check whether the target device access
account is correct.
• The address book on the target device
may be being edited. Check the device
status.

246 Failed to batch delete groups. • Check whether the target device access
account is correct.
• The address book on the target device
may be being edited. Check the device
status.

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 5. Checking the System Operation Status

Code Cause Solution

247 Failed to batch delete destinations. • Check whether the target device access
account is correct.
• The address book on the target device
may be being edited. Check the device
status.

248 Device access control settings have failed. • Check whether the target device access
account is correct.
• The address book on the target device
may be being edited. Check the device
status.

250 Failed to check. A problem such as the device being turned

off may have occurred while configuring the
settings. Check the device status.

253 SDK/J platform is suspended Retry the process after the device restarts.

260 Failed to change the entry information. Restart the device and perform the operation
again.

261 Failed to delete the entry. Restart the device and perform the operation
again.

263 Failed to delete the group. Restart the device and perform the operation
again.

266 Failed to restore the Address Book. Restart the device and perform the operation
again.

267 Failed to deactivate. Retry the uninstallation after the device

restarts.

268 Failed to activate the SDK application. Retry the activation after the device restarts.

269 Currently the device is in an inoperable Try again during the hours when you are
time period because time settings allowed to operate the machine.
preventing machine operation have been
set.

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 Error Code List

Code Cause Solution

280 Other device error occurred. Check the target device settings.
Check the target device.
Check that the specified password does not
violate the password policy of the device.
In the address book settings, check that the
user whose account is to be deleted or the
authentication information is updated is not
being logged in on the control panel of the
machine.
If none of the these conditions applies,
restart the device and perform the operation
again.

304 Proxy authentication has failed. If user authentication of the proxy server is
enabled, check that it has been correctly
configured.

305 Proxy connection has failed. • Check the network environment.

• Check that the proxy server has been
correctly set in the [System] section.

307 Unable to communicate with the RICOH Check whether RICOH Software Server
Software Server. communication can be established.

308 Communication with the RICOH Software Check whether RICOH Software Server
Server has been interrupted. communication can be established.

309 Failed to connect with the RICOH Backend Check that the server and network
Server. environment settings are correct.

310 Failed to transmit data. • Check that the server and network
environment settings are correct.
• Check that the proxy server has been
correctly set in the [System] section.

311 Failed to receive data. • Check that the server and network
environment settings are correct.
• Check that the proxy server has been
correctly set in the [System] section.

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 5. Checking the System Operation Status

Code Cause Solution

313 SSL communication is unavailable. • Check that the certificate is correctly

configured.
• Check that the server and network
environment settings are correct.
• Check that the proxy server has been
correctly set in the [System] section.
• If the error code is displayed while the
product online is enabled, check
whether the setting can be configured
when activated offline.

350 Other external system connection error. • Check that the server and network
environment settings are correct.
• Check that the proxy server has been
correctly set in the [System] section.

400 Entered parameters are invalid. Set the correct parameters.

401 The file format is invalid. Check whether there is a problem with the
file format.

402 The file version is invalid. Check whether there is a problem with the
file version.

403 The character code of the file is invalid. Set a correct character code.

404 Interrupted by user operation. The system operation is not completed.

Perform the operation again.

450 Other system entry error. Check that the specified setting values and
parameters are correct.

503 Failed to read the data. Check whether there is a problem with the
data to be loaded.

504 Failed to save the data. Check whether there is a problem with the
data to be saved.

550 Other data input/output error. The hard disk may have insufficient free
space.

600 Insufficient disk space. The hard disk has insufficient free space.
Delete unnecessary data.

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 Error Code List

Code Cause Solution

601 Cancelled because of system suspension. Device Manager NX has exited or a

computer shutdown occurred. Restart the
computer and Device Manager NX.

602 The system has insufficient memory. • The hard disk has insufficient free
space. Delete unnecessary data.
• Restart the computer and Device
Manager NX.

604 The product key is invalid. Enter a correct product key.

605 The template has been saved. Check there • Purchase additional license(s).
are enough licenses to execute the task. • Deactivate software installed on other
devices.

606 Failed to read the data. • Install on another device.

• Check the status of the retrieved device.

609 Failed to change the heap size. The device has insufficient memory. Extend
the device memory capacity or change the
heap size settings.

611 Failed to lock the device. Do not use the device when settings are
configured.

612 Failed to restart the device. • Do not use the device when settings are
configured.
• Check whether the access account is
configured correctly.

618 There is no software available for update. Check the application of the target device.

619 The Address Book backup file is invalid. Check whether the file is correct.

620 The Device Preference backup file is Check whether the file is correct.
invalid.

621 The encryption key is invalid. Check whether the encryption key is correct.

622 The item is unavailable for retrieval. The specified item cannot be retrieved.
Secure information such as passwords
cannot be obtained.

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 5. Checking the System Operation Status

Code Cause Solution

631 Failed to initialize the task because the task Check that the task setting is properly
information is incorrect. configured.

632 Failed to initialize the task because the Check the target device.
target device does not exist.

634 Failure has occurred on the previous setting • Check the target device.
item. • Check that the task setting is properly
configured.

638 Unable to perform uninstallation because a Uninstall all applications that work in
SDK application that has been activated by concordance with RICOH Software Server
the RICOH Software Server exists on the from the device first, and then proceed to
device. uninstall the intended application.

639 An error has occurred. Refer to the error For details, see page 89 "Server-related
code list in the operation guide for details. Errors".

640 There is more than 1 newly discovered The machine is operating normally.
device.

641 There are no newly discovered devices. The machine is operating normally.

642 There are no failed devices. The machine is operating normally.

643 There are no configured devices. The machine is operating normally.

648 Failed to transmit data. • Check that the server and network
environment settings are correct.
• Check that the proxy server has been
correctly set in the [System] section.

650 Other system error Check that the system setting of Device
Manager NX is properly configured.

88
 Error Code List

Code Cause Solution

660 Failed to read the data. Check that the following settings of the
device access account are properly
configured:
• User name and login password of
Web Service Account
• Community name if SNMP v1/v2
protocol is used
• User name and login password if
SNMP v3 protocol is used

670 There are some non-executed tasks that The machine is operating normally.
cannot be performed because the system
has been suspended.

708 System startup has not completed yet. The Device Manager NX was in the process of
task will be run as soon as the system is starting up, and the task could not be
ready. performed. The task will be automatically
performed after the software starts up.

Server-related Errors

If a software installation or update performed in conjunction with the RICOH Software Server fails, an
error code is displayed on the screen. The error codes and solutions are described below.

Code Causes and solutions

This error occurs during installation.

M32 To install the specified software, you must first update the software.
Perform the installation again after updating all relevant software.

This error occurs during installation.

M42 The software you are trying to install is already installed.
Check the software installed on the device.

This error occurs during product key entry.

E05 The entered product key is not found on the RICOH Software Server.
Check the product key and enter it again.

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 5. Checking the System Operation Status

Code Causes and solutions

This error occurs during product key entry.

E06 The license related to this product key has been canceled.
Check the product key and enter it again.

This error occurs during product key entry.

E07 The software corresponding to the entered product key was not found.
Check the product key and enter it again.

This error occurs during installation.

Installation of the specified software onto the device is not permitted due to an
E09
insufficient number of licenses.
Purchase the required number of licenses.

This error occurs during installation.

Because the RICOH Software Server has a record that the target device used another
E10
product key in the past, the entered product key cannot be used.
Enter the product key that was used last time.

This error occurs during installation.

The device number is incorrect.
E13
Check the device number, and perform the operation again.
If the problem cannot be solved, contact your service representative.

This error occurs during installation.

E18 A trial-use license cannot be used.
Purchase the required license.

This error occurs during installation.

E21 The license re-issue count exceeded the upper limit.
If the problem cannot be solved, contact your service representative.

This error occurs during product key entry.

E22 The requested parameter is invalid.
Check the product key and enter it again.

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 Error Code List

Code Causes and solutions

This error occurs during installation.

The software you are trying to install or update is not compatible with the software
E47 already installed on the device.
Check the version of the software installed on the device.
If the problem cannot be solved, contact your service representative.

This error occurs during software installation/update.

The version of the system installed on the device may be earlier than the required
E53
version.
If the problem cannot be solved, contact your service representative.

This error occurs during installation or update.

E54 The operation is not guaranteed with the selected device.
Check the selected device or the product key.

Exx Error code "Exx" is added to another error on the server side.
xx: number For a detailed solution, contact your service representative.

This error occurs when publishing the installation license.

An error occurred after the license has been published. The published license must be
ER01 returned.
For details about the solution to resolve the problem, consult your service
representative.

91
 5. Checking the System Operation Status

92
6. Maintenance
This chapter explains how to maintain Device Manager NX.

Activating Device Manager NX

Device Manager NX must be activated in order to continue using the product after its trial-period has
expired.
Activation can be executed after the device was registered in the device list in the [Device List] section.

• The trial-use period is 60 days. The functions of this product are disabled if the trial-use period
expires without activation.
There are two methods for activating the product: [Online] and [Offline].
Online activation
Connect to the Internet directly from Device Manager NX and activate the product.
When a proxy server is required to access the Internet, configure the required settings in the
[System Settings] category under the [System] section. For details, see page 137 "System
Settings".
Offline activation
If it is not possible to connect to the Internet in the environment where this product is used, retrieve
the license code in advance from the license management Web site of RICOH, then activate the
product.

• Device Manager NX cannot be activated if no device is registered in its device list. Search for and
register a device using the discovery function before you activate the product.
• Activation may be performed after expiration of the trial-use period.
• If the network interface of the computer that is installed with Device Manager NX Accounting is
replaced, the activation status enabled for the product is canceled (deactivation). In order to
reactivate the product using the same product key, deactivate the product before replacing the
network interface.
• If the product is not deactivated before the network interface is replaced, consult your sales or
service representative.

Activating Online

Connect to the Internet directly from Device Manager NX and activate the product.

93
 6. Maintenance

1. Start Device Manager NX.

2. Click the [System] section.
3. Click [Activation/Deactivation/Usage Report Notification] under [System Settings].
4. Select [Online] in [Activation Type].
5. Enter the product key.
• Using Device Manager NX Accounting
Enter the product key that you purchased.
• Using Device Manager NX Lite
You do not need to enter the product key. Proceed to the next step.
6. Click [Activate].
A confirmation dialog box indicating the usage status appears.
• Using Device Manager NX Accounting
Click [Yes] to finish activation process.
• Using Device Manager NX Lite
Click [Yes] to finish activation process.

Activating Offline

If it is not possible to connect to the Internet in the environment where Device manager NX is used,
retrieve the license code in advance and activate the product.

Flow of offline activation procedures

Device Manager NX Accounting Device Manager NX Lite

Step 1 - Confirm the product key.

Step 2 Confirm the lock code.

Step 3 Acquire the license code from the RICOH Web site for managing licenses.

Step 4 Enter the license code in Device Manager NX to activate the product.

Step 1 - Confirming the product key

When using Device Manager NX Lite, check the product key that is displayed on the screen. When
using Device Manager NX Accounting, start from Step 2.

1. Start Device Manager NX.

2. Click the [System] section.

94
 Activating Device Manager NX

3. Click [Activation/Deactivation/Usage Report Notification] under [System Settings].

4. Select [Offline] in [Activation Type].
5. Take a note of the text string that is displayed in [Product Key].
Then check the lock code. Proceed to Step 4 in "Step 2 - Confirming the lock code".

Step 2 - Confirming the lock code

1. Start Device Manager NX.

2. Click the [System] section.
3. Click [Activation/Deactivation/Usage Report Notification] under [System Settings].
4. Write down the text string that is displayed in [Lock Code].
Select the lock code by dragging the mouse cursor over the string and press "Ctrl+C" key to copy
the lock code to the clip board.

Step 3 - Obtaining the license code

1. From a computer that can connect to the Internet, access the license management Web
site of RICOH ([Link]
2. Click [Activation].
3. Enter the product key and lock code.
• Using Device Manager NX Accounting
Enter the purchased product key and the lock code that you wrote down in Step 2.
• Using Device Manager NX Lite
Enter the product key that you wrote down in Step 1 and the lock code in Step 2.
4. Follow the instruction displayed on the screen and enter the required information to
acquire the license code.

Step 4 - Activating the product

1. Start Device Manager NX.

2. Click the [System] section.
3. Click [Activation/Deactivation/Usage Report Notification] under [System Settings].
4. Select [Offline] in [Activation Type].
5. Enter the license code acquired in Step 3 in [License Code].
• Using Device Manager NX Accounting

95
 6. Maintenance

Click [Yes] to finish activation process.

• Using Device Manager NX Lite
Click [Yes] to finish activation process.

Deactivating the Product

Make sure to deactivate Device Manager NX Accounting first, and then uninstall the product. This
procedure is required to re-use the product key again.

• You cannot use the functions of Device Manager NX Accounting after the product has been
deactivated.
• You do not need to perform any procedure to deactivate Device Manager NX Lite.
There are two methods for deactivating the product. Use any of the following procedure to deactivate
the product:
Deactivating Device Manager NX Accounting in the Product
Connect to the Internet directly from Device Manager NX and deactivate the product. If a proxy
server is required to access the Internet, configure the required settings in the [System Settings]
category under the [System] section. For details, see page 137 "System Settings".
Deactivating the Product on the License Management Web Site.
Access the license management web site of RICOH from other computer, and deactivate Device
Manager NX Accounting without using the product. To deactivate the product using this method,
you must first uninstall Device Manager NX Accounting to acquire the license code.

Deactivating Device Manager NX Accounting in the Product

1. Start Device Manager NX Accounting.

2. Click the [System] section.
3. Click [Activation/Deactivation/Usage Report Notification] under [System Settings].
4. Click [Deactivate].

• If the deactivation process fails, check that the computer on which Device Manager NX Accounting
is installed can connect to the Internet.

96
 Activating Device Manager NX

Deactivating the product on the license management web site

If you cannot access the Internet from the computer on which Device Manager NX Accounting is
installed, use another computer that can access the Internet to access the license management web site
of RICOH and perform the procedure to deactivate the product. To deactivate the product using this
method, you must first uninstall Device Manager NX Accounting to acquire the license code.

1. Quit Device Manager NX Accounting.

2. Start the uninstallation procedure of Device Manager NX Accounting.
From the [Start] menu, select [Device Manager NX Accounting], and then click [Uninstall Device
Manager NX Accounting].
You can also perform uninstallation by selecting [Settings]-[Apps].from the [Start] menu.
3. Proceed as instructed on the screen.
4. When a message indicating that the uninstallation procedure is complete, read the
message and check its contents.
A message notifying that the deactivation process has failed appears. It also indicates the location
where the file containing the license code is saved.
5. Open the folder whose location is indicated in the completion message of the
uninstallation process. Copy the file in which the license code is recorded to another
computer.
6. Access the license management Web site of RICOH (https://
[Link]/aui/).
7. Click [Deactivation].
8. Open the file that have been copied in Step 5, copy the license code in the file. On the
web site, paste the license code in the text box, and click [Next].
9. Follow the instructions that are displayed on the screen and continue the deactivation
process.

97
 6. Maintenance

Performing a System Backup/Restore

System backup and restore are explained below.

• Backup and restore are not recorded in the system log.

Backing up the System

The backup file contains the following information:

• Device list and group settings
• Search/monitor conditions settings
• Device information retrieval timing settings
• Device access account information
• Device log information
• User data
• The password that is required to start Device Manager NX
• Proxy server settings
• Error notification settings
• Report data *
* This information is included in the backup only when using Device Manager NX Accounting.

• Quit Device Manager NX before execution of backup.

• If Device Manager NX is used as a service, stop the service before executing the backup. For
information on stopping services, see page 245 "Batch File for Stopping the Service".

1. From the [Start] menu, select [All Programs], [Device Manager NX XXX], and then click
[Backup].
"XXX" varies depending on Device Manager NX to use.
2. Click [Browse].
3. Specify the destination folder and click [OK].
4. Click [OK].
Backup is performed.

98
 Performing a System Backup/Restore

Restoring the System

Restore the system using the backup file

• Quit Device Manager NX before restoring the system.

• If Device Manager NX is used as a service, stop the service before restoring the system. For
information on stopping services, see page 245 "Batch File for Stopping the Service".
• "Restore" can be used when the system has a problem. Use this function only when required.
• When a restore sequence is applied, the current data is overwritten by the backup data. All data
and settings that were added and changed after the system was backed up are deleted.

1. From the [Start] menu, select [All Programs], [Device Manager NX XXX], and then click
[Restore].
"XXX" varies depending on Device Manager NX to use.
2. Click [Browse].
3. Specify the folder that contains the backup files you want to restore, and then click [OK].
4. Click [OK].
"Restore" is performed.

System initialization

To initialize Device Manager NX, the backup file created immediately after its installation is required.
When Device Manager NX is installed, back up the system immediately, so that system initialization can
be performed.

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 6. Maintenance

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7. Device Manager NX Setting Items
This chapter explains the detailed functions and operations of each configuration item of Device
Manager NX.

Configuration Item List

To change settings for device management or Device Manager NX operations, select an item in the
section area on the left side of the screen and display the settings screen.
Refer to the table below, and check the items displayed in each section and the functional outlines and
operations of each of the displayed items.
[Device List] section

Tab name Item name Reference

Host Name

Groups IP Address page 25 "Classifying Devices by

Models Group Name"

Filters -

For explanations about each configuration item displayed on the screen, see page 105 "Device
List".
[Device Access Settings] section

Tree name Item name Reference

Network Search
Discovery page 22 "Searching for Devices"
Broadcast

Polling - page 31 "Retrieving the Device Status"

Web Service Account

Setting
page 19 "Configuring Access
Access Account Settings
SNMP Account Setting Accounts"

SDK Account Setting

For details about each setting item displayed on the screen, see page 108 "Device Access
Settings".

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 7. Device Manager NX Setting Items

[Configuration] section

Tree name Item name Reference

page 53 "Applying Same Settings to Multiple

Template
Devices"
Device Preference
page 66 "Registering Created Templates to
Tasks
Tasks"

page 63 "Managing SDK Applications and the

Template
SDK/J Platform"
Software
page 66 "Registering Created Templates to
Tasks
Tasks"

Template page 57 "Managing the User Data"

Address Book page 66 "Registering Created Templates to
Tasks
Tasks"

page 56 "Applying Energy Saver Mode to

Multiple Devices at One Time"
Power Mode Tasks
page 66 "Registering Created Templates to
Tasks"

For details about each configuration item displayed on the screen, see page 117 "Configuration".
[Tasks] section

Tree name Reference

Scheduled Tasks page 71 "Managing Tasks"

Task Logs page 72 "Checking Task Logs"

For details about each configuration item displayed on the screen, see page 136 "Tasks".

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 Configuration Item List

[System] section

Tree name Item name Reference

Activation/Deactivation/
page 93 "Activating Device Manager
Usage Report
NX"
Notification

Custom Properties page 41 "Setting custom properties"

Display Settings Date format can be specified.

System Settings Proxy Server The proxy server can be specified.

You can configure settings for data

System Data Settings
management and storage.

You can check the system version of

System Information and
the product. You can also enable or
Settings
disable SDK/J Platform.

Authentication and
Change Password page 155 "Setting a Password"
Accounts

For details about each configuration item displayed on the screen, see page 137 "System".
Device Manager NX, [Status Notification], [Task Notification] cannot be used.
[Notification Policy] section

Tree name Reference

Notification Policy page 45 "Message Notification with

Status Notification
Logs Set Conditions"

Non-executed Task
Notification Settings page 74 "Notifying/Confirming
Task Notification *1
Overdue Tasks"
Non-executed Task List

For details about each setting item displayed on the screen, see page 145 "Notification Policy".
*1 These are setting items that are displayed in Device Manager NX Accounting.

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 7. Device Manager NX Setting Items

[Logs] section

Tree name Reference

System Log page 75 "Checking System Operation Logs"

For details about each configuration item displayed on the screen, see page 149 "Logs".
[Device Log Management] section

Tree name Item name Reference

Device Log Settings

Device Log Collection
Device Log Collection page 48 "Managing Device Logs"

Device Log Management Device Log Export

For details about each configuration item displayed on the screen, see page 150 "Device Log
Management".

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 Device List

Device List
A list of the devices that can be managed by this product is displayed in the [Device List] section. Two
tabs are used to classify the Device List.
For the functional outlines or operations of these configuration items, see page 25 "Classifying Devices
by Group Name".

[Groups] Tab

Groups that are automatically classified by the system and groups that are created manually are
displayed on the [Groups] tab.
Groups that are automatically classified by the system
The devices searched for by three types of groups indicated below are classified automatically.
Host Name
A tree view is used to display host names that are separated by domain hierarchies. Whether
a domain hierarchy is an actual domain or not, domain hierarchies are separated by dots.
IP Address
A tree view is used to display IPv4 addresses that are separated every 8 bits.
Models
Names of device manufacturers or models are used for classification.
Groups that are created manually
Group addition/deletion, name change and import/export can be performed from the right-click
menu.

Right-click menu items

Menu item Description

Refresh Updates the displayed information.

To add a group to the root hierarchy, create a category

group in [Add Category]. To add a group to a lower layer
Add Category/Add Group
of a category group, create a group in [Add Group]. Enter
the name of the group. Use 1 to 128 characters.

Rename Changes the name of the selected group.

Deletes the selected group. Any devices that are registered

Delete in the deleted group will be transferred to the unmanaged
group.

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 7. Device Manager NX Setting Items

Menu item Description

The devices that are hidden in the device list are displayed
Display Hidden Devices
on the [Hidden Devices] tab.

A group you want to import can be specified by uploading

an import file to the system. If there is a group in the system
and its internal ID is identical to the internal ID of the group
you want to import, the group in the system will be
Import overwritten. All groups are imported when the [Import All
Groups] check box is selected.
To display the groups that have been imported, click
[Refresh] to update the information.

Exports the group structure, group name, and internal ID of

Export the selected group. All groups are exported when the
[Export All Groups] check box is selected.

"Notification Policy" is applied to the devices that belong to

Notification Options the selected group. This item cannot be specified for a
category group.

• For the functional outlines or operations of these configuration items, see page 25 "Classifying
Devices by Group Name".

[Filters] Tab

Filter groups are displayed. The devices of the filter groups are narrowed using user-defined conditions.
Use the right-click menu to add/delete groups, change names, and import/export groups.

Right-click menu items

Menu item Description

Refresh Updates the displayed information.

Add Filter Adds a filter group with specified device filtering conditions.

Edit Filter Changes the filtering conditions for the selected filter group.

Rename Changes the name of the selected filter group.

Delete Filter Deletes the selected filter group.

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 Device List

• For the functional outlines or operations of these configuration items, see page 26 "Creating a Filter
Group".

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 7. Device Manager NX Setting Items

Device Access Settings

Referring to the [Device Access Settings] section enables you to configure settings to access devices
using the discovery and polling functions.

Discovery

Discovery includes [Network Search] and [Broadcast].

Network Search

Discovery tasks implemented by network search are displayed in a list.

A Network Search task is configured on the [General], [Access Account Settings], [Discovery Range
(Network Search)], and [Schedule] tabs.
[General] tab
Set the task name.

Item name Description

Name Enter a name. Use 1 to 255 characters.

Description Enter a description. Use 0 to 511 characters.

[Access Account Settings] tab

Set an account used for access to devices at the time of discovery. Change the account to be used
from the Unassigned Account list to the Assigned Account list by clicking the [ ] button or by
dragging and dropping.
Accounts are displayed by a tab for each type.

Tab name Description

An access account used for the Web service protocol is

Web Service Account Setting
displayed.

SNMP Account Setting An access account used for SNMP is displayed.

The access account for remote connection to SDK Platform is

SDK Account Setting
displayed.

[Discovery Range (Network Search)] tab

Set the target range of discovery by network search.

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 Device Access Settings

Item name Description

Specify whether to include or exclude a specified range in

Include/Exclude
the network search.

Select [One Host Name], [One IP Address] or [Specify IP

Range Type
Range] as a type of the value to be specified.

Host Name Enter a host name.

Specify the discovery target IP address or start IP address of

From
the discovery target IP address range.

Enter the end IP address of the discovery target IP address

To
range.

Enter the subnet mask in the IP address range specified by

Subnet Mask
[From] and [To].

[Schedule] tab
Configure a schedule to implement discovery tasks.

Item name Description

Once Only Executed only once at the specified date/time.

Network search begins at the specified date/time, and it is

repeatedly executed at a specified interval. Specify an
Interval
interval from 1 minute to 7 days. Select whether the interval
measurement is started at the start or end of the job.

Network search begins on the specified date, and it is

Daily
executed daily at the specified time.

Network search begins at the specified date/time, and it is

Weekly executed weekly on the specified day of the week. You can
select multiple days of the week from Monday to Sunday.

Network search begins at the specified date/time, and it is

Monthly executed monthly at the specified date. You can select
multiple dates from the 1st to the last day of the month.

Disable Schedule The schedule is disabled if this check box is selected.

You can set a time period for preventing task execution when
Advanced Settings
this check box is selected.

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 7. Device Manager NX Setting Items

• For the functional outlines or operations of these configuration items, see page 22 "Searching for
Devices".

Broadcast

Tasks of discovery by broadcast appear in a list.

Broadcast tasks can be configured using the [General], [Access Account Settings], [Discovery Range
(Broadcast)], and [Schedule] tabs.
[General] tab
Set a task name.

Item name Description

Name Enter a name. Use 1 to 255 characters.

Description Enter a description. Use 0 to 511 characters.

[Access Account Settings] tab

Set an account used for access to devices at the time of discovery. Change the account to be used
from the Unassigned Account list to the Assigned Account list by clicking the [ ] button or by
dragging and dropping.
Accounts are displayed by a tab for each type.

Tab name Description

An access account used for the Web service protocol is

Web Service Account Setting
displayed.

SNMP Account Setting An access account used for SNMP is displayed.

The access account for remote connection to SDK Platform is

SDK Account Setting
displayed.

[Discovery Range (Broadcast)] tab

Set the target range of discovery by broadcast.

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 Device Access Settings

Item name Description

• Local Segment
Only local segments are specified as the broadcast
target.
Type • Subnet
A subnet address for broadcast can be specified. If a
subnet is selected, the discovery settings by broadcast
will be displayed in the list.

Enter the subnet address of the broadcast. An IPv4 address

Subnet
can be specified.

Enter the subnet mask of the broadcast. An IPv4 address can

Subnet Mask
be specified.

[Schedule] tab
Configure a schedule for implementing discovery tasks.

Item name Description

Once Only Executed only once at the specified date/time.

Broadcast begins at the specified date/time, and it is

repeatedly executed at a specified interval. Specify an
Interval
interval from 1 minute to 7 days. Select whether the interval
measurement is started at the start or end of the print job.

Broadcast begins on the specified date, and it is executed

Daily
daily at the specified time.

Broadcast begins at the specified date/time, and it is

Weekly executed weekly on the specified day of the week. You can
select multiple days of the week from Monday to Sunday.

Broadcast begins at the specified date/time, and it is

Monthly executed monthly on the specified date. You can select
multiple dates from the 1st to the last day of the month.

Disable Schedule The schedule is disabled if this check box is selected.

You can set a time period for preventing task execution when
Advanced Settings
this check box is selected.

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 7. Device Manager NX Setting Items

• For the functional outlines or operations of these configuration items, see page 22 "Searching for
Devices".

Polling

Polling tasks are displayed in a list. A polling task is configured using the [General] and [Target
Devices/Groups] tabs and also the polling type tabs.
[General] tab
Set a task name.

Item name Description

Profile Name Enter a name. Use 1 to 255 characters.

Profile Description Enter a description. Use 0 to 511 characters.

[Target Devices/Groups] tab

Polling target devices are displayed in a list. The target devices can be added in device units or
group units.
[Status Polling] tab
Specify a polling type and when to perform polling tasks. Tabs are used to classify polling types.

Item name Description

Once Only Executed only once at the specified date/time.

Polling begins at the specified date/time, and it is repeatedly

executed at a specified interval. Specify an interval from 1
Interval
minute to 7 days. Specify whether the interval measurement is
started at the start or end of the job.

Polling begins on the specified date, and it is executed daily

Daily
at the specified time.

Polling begins at the specified date/time, and it is executed

Weekly weekly on the specified day of the week. You can select
multiple days of the week from Monday to Sunday.

Polling begins at the specified date/time, and it is executed

Monthly monthly on the specified date. You can select multiple dates
from the 1st to the last day of the month.

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 Device Access Settings

Item name Description

Disable Schedule The schedule is disabled if this check box is selected.

You can set a time period for preventing task execution when
Advanced Settings
this check box is selected.

[Supplies Polling] tab

Set the schedule for Supplies Polling. The setting items are the same as those of Status Polling.
[Counter Polling] tab
Set the schedule for Counter Polling. The setting items are the same as those of Status Polling.
[Other Polling] tab
Set the schedule for Other Polling. The setting items are the same as those of Status Polling.
[User Counter Polling] tab
Set the schedule for User Counter Polling. The setting items are the same as those of Status Polling.

• For the functional outlines or operations of these configuration items, see page 31 "Retrieving the
Device Status".
• The following registered devices will be listed as "No Response" because the device status cannot
be acquired. Delete the device from the device list and register it again.
• Device registered to RICOH USB Device Agent and changed to the USB connection of
RICOH USB Device Agent v2
• Device registered to RICOH USB Device Agent v2 and changed to the USB connection of
RICOH USB Device Agent
• Device registered to RICOH USB Device Agent/RICOH USB Device Agent v2 and changed
to the network connection
• Device registered to the network connection and changed to the USB connection in RICOH
USB Device Agent/RICOH USB Device Agent v2

Access Account Settings

A list of the registered access accounts is displayed. An access account can be configured for [Web
Service Account Setting], [SNMP Account Setting], and [SDK Account Setting].

• To manage a device using the discovery, polling, and template functions, make sure that the
authentication information of the access account matches the authentication information specified
on the device.

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 7. Device Manager NX Setting Items

Web Service Account Setting

Configure an access account that can be used for the Web service protocol.
The registered access accounts are displayed in a list. Each account is configured with the following
settings:

Item name Description

Profile Name Enter a profile name. Use 1 to 255 characters.

Profile Description Enter a profile description. Use 0 to 511 characters.

Enter a user name of up to 32 bytes. You cannot use :, ", or a

User Name
space.

Password Enter a password of up to 128 bytes.

• Off
Communication with devices is in cleartext. However, when
[Permit SSL/TSL Communication] is set to [Ciphertext/
Cleartext] on the device and a certificate is installed on it,
the communication method changes from cleartext to
ciphertext.
SSL Connection
• On
Communication with devices is in ciphertext, regardless of
whether [Permit SSL/TSL Communication] is set to
[Ciphertext/Cleartext], [Ciphertext Priority] or [Ciphertext
Only] on the device. Communication is not possible with
devices that have no certificate installed.

• "default" is registered as a default account in the system.

• The authentication information of the Web service account must have all administrative privileges
(Device Administrator, User Administrator, File Administrator, and Network Administrator).
• For the functional outlines or operations of these configuration items, see page 19 "Configuring
Access Accounts".

SNMP Account Setting

Specify an access account that can be used for SNMP.

Registered access accounts are displayed in a list. Each account is configured with the following settings:

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 Device Access Settings

Item name Description

Profile Name Enter a profile name. Use 1 to 255 characters.

Profile Description Enter a profile description. Use 0 to 511 characters.

Specify how many retry attempts can be performed if a device

Retry does not respond during discovery. Select from 0 to 5 attempts.
The default is 2 attempts.

Specify how long the waiting period can be if a device does not
Timeout (millisecs.) respond during discovery. Any value between 500 and 60000
milliseconds can be specified. The default is 2000 milliseconds.

Select either [SNMP v1/v2] or [SNMP v3] as the protocol type.

Version
Configuration items vary depending on protocol types.

Specify a read community name of up to 15 bytes.

Read Community Name
(SNMPv1/v2)

Specify a write community name of up to 15 bytes.

Write Community Name
(SNMPv1/v2)

User Name Enter a user name of up to 32 bytes. (SNMPv3)

Password Enter a password of up to 32 bytes. (SNMPv3)

Select [MD5], [SHA1], [SHA224], [SHA256], [SHA384] or

Authentication Algorithm
[SHA512] as the authentication algorithm. (SNMPv3)

Context Name Enter a context name. Use 0 to 255 characters. (SNMPv3)

Enter an encryption password. Use 0 to 32 characters.

Encrypted Password
(SNMPv3)

Select [DES] or [AES128] as the encryption algorithm.

Encryption Algorithm
(SNMPv3)

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 7. Device Manager NX Setting Items

Item name Description

When there are devices with different connection methods, select

one of the connection methods for the target device to be
searched. When searching for all devices, you can specify the
connection method to search preferentially.
By specifying the priority of the search range according to the
device configuration, the target device can be detected quickly.
• Network Device/Ricoh USB Device Agent
Device Search Target/ Priority
• Network Device/Ricoh USB Device Agent/Ricoh USB
Device Agent v2
Specify Device Search Priority from the following:
• Network Device/Ricoh USB Device Agent
• Ricoh USB Device Agent v2
• Ricoh USB Device Agent v2

• "default" is registered as a default account in the system.

• For the functional outlines or operations of these configuration items, see page 19 "Configuring
Access Accounts".

SDK Account Setting

Configure an access account that can be used for the SDK/J Platform protocol.
The registered access accounts are displayed in a list. Each account is configured with the following
settings:

Item name Description

Profile Name Enter a profile name. Use 1 to 255 characters.

Profile Description Enter a profile description. Use 0 to 511 characters.

Password This item cannot be specified.

• "default" is registered as a default account in the system.

• For the functional outlines or operations of these configuration items, see page 19 "Configuring
Access Accounts".

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 Configuration

Configuration
In the [Configuration] section, you can configure settings for changing device settings using this product.

Device Preference

You can create a template to change the device settings and register the created template to a task.

Template - Basic Device Preferences

The templates of the Basic Device Preferences are displayed in a list.

When creating a new template, specify the method for creating the template.

Configuration items when creating a template

Configuration items Descriptions

Create Blank Template Create a template without specifying any configuration values.

Retrieve configuration values from devices and create a

Get Data from Device template. You can edit the retrieved data. You cannot retrieve
encrypted information such as passwords and security settings.

Import setting values from an external file and create a

Import CSV File
template. You can edit the retrieved data.

The templates added to the list are configured using the [General] and [Basic Device Preferences] tabs.
[General] tab
Set a template name.

Item name Description

Template Name Enter a template name. Use 1 to 255 characters.

Description Enter a template description. Use 0 to 511 characters.

[Basic Device Preferences] tab

The device configuration items that can be edited are displayed in a tree view.
For details about the configuration items, see page 171 "List of Device Preference Setting Items".

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 7. Device Manager NX Setting Items

• For the functional outlines or operations of these setting items, see page 53 "Applying Same
Settings to Multiple Devices".

Template - Advanced Device Preferences

The templates of the Advanced Device Preferences are displayed in a list.

When creating a new template, specify the method for creating the template.

Configuration items when creating a template

Configuration item Description

Template Name Enter a template name. Use 1 to 255 characters.

Description Enter a template description. Use 0 to 511 characters.

Create a template with settings retrieved from a device.

• [Select Device]
Select the device to retrieve settings.
• Password
Backup from Devices
Enter a password at the time of retrieval of information
such as passwords and security settings.
• Logo Image
Select this item for retrieval of a logo file.

Create a template with settings imported from an external file.

• Password
Enter a password at the time of retrieval of information
such as passwords and security settings.
Import Backup File
• File
Specify the path of the file to be imported.
• Logo Image
Specify the path of the logo file to be imported.

A template that was added to the list is configured with the settings shown below.

Item name Descriptions

Template Enter a template name. Use 1 to 255 characters.

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 Configuration

Item name Descriptions

Description Enter a template description. Use 0 to 511 characters.

• For the functional outlines or operations of these setting items, see page 53 "Applying Same
Settings to Multiple Devices".

Tasks

The tasks of the Device Preferences are displayed in a list.

A Device Preferences task is configured using the [General], [Target Devices/Groups], and [Schedule]
tabs.
[General] tab
Set the general information of a task.

Item name Description

Name Enter the task name. Use 1 to 255 characters.

Description Enter the task description. Use 0 to 511 characters.

Template Select a template to be registered to the task.

Select [Check], [Apply], or [Check & Apply] for the task type.
Type This setting can be specified in the template under Basic
Device Preferences.

[Target Devices/Groups] tab

The target devices of the task are displayed in a list. The target devices can be added in device
units or group units.
[Schedule] tab
Set the task execution schedule.

Item name Description

Once Only Executed only once at the specified date/time.

The task begins at the specified date/time, and it is

repeatedly executed at a specified interval. Specify an
Interval
interval from 1 minute to 7 days. Specify whether the interval
measurement is started at the start or end of the print job.

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 7. Device Manager NX Setting Items

Item name Description

The task begins on the specified date, and it is executed daily

Daily
at the specified time.

The task begins at the specified date/time, and it is executed

Weekly weekly on the specified day of the week. You can select
multiple days of the week from Monday to Sunday.

The task begins at the specified date/time, and it is executed

Monthly monthly on the specified date. You can select multiple dates
from the 1st to the last day of the month.

Disable Schedule The schedule is disabled if this check box is selected.

You can set a time period for preventing task execution when
Advanced Settings
this check box is selected.

• For the functional outlines or operations of these configuration items, see page 66 "Registering
Created Templates to Tasks".

Software

You can create a template to manage device software and register the created template to a task.

Template (SDK/J Platform Update - RICOH Software Server)

The templates for updating SDK/J Platform are displayed in a list.

You do not have to create and edit a template.
Use of this template retrieves the latest version of the SDK/J platform from the RICOH Software Server
and updates the SDK/J platform of the target device.

• For the functional outlines or operations of these setting items, see page 63 "Managing SDK
Applications and the SDK/J Platform".

Template (SDK Application - RICOH Software Server)

The templates for setting SDK applications in conjunction with the RICOH Software Server are displayed
in a list.
This Template is configured using the [General] and [Application List] tabs.

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 Configuration

[General] tab
Set general information of Template.

Configuration item Description

Template Name Enter a template name. Use 1 to 255 characters.

Description Enter a template description. Use 0 to 511 characters.

Set actions of the template.

• [Install]
Install an SDK application to the device.
• [Update]
Action Update the SDK application installed in the device.
• [Uninstall]
Uninstall the SDK application installed in the device.
• [Activate]
Activate the SDK application installed in the device.

Enter a product key to be sent to the RICOH Software

Product Key
Server.

A list of SDK applications is retrieved from the RICOH

Retrieve Application List Software Server and is displayed on the [Application List]
tab.

[Application List] tab

The SDK applications to be set using a template are displayed in a list.
To specify the SDK application to be set, move the SDK application from the Selectable
Application List to the Selected list.

• For the functional outlines or operations of these setting items, see page 63 "Managing SDK
Applications and the SDK/J Platform".

Tasks

The tasks of the Software are displayed in a list.

Software tasks are configured using the [General], [Target Devices/Groups], and [Schedule] tabs.

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 7. Device Manager NX Setting Items

[General] tab
Set the general information of a task.

Item name Description

Name Enter the task name. Use 1 to 255 characters.

Description Enter the task description. Use 0 to 511 characters.

Template Select the template to be registered to the task.

Type Select [Check] or [Check & Apply] for the task type.

[Target Devices/Groups] tab

The target devices of a task are displayed in a list. The target devices can be added in device units
or group units.
You can check the number of remaining licenses when a template using the RICOH Software
Server is selected.
[Schedule] tab
Set the task execution schedule.

Item name Description

Once Only Executed only once at the specified date/time.

The task begins at the specified date/time, and it is

repeatedly executed at a specified interval. Specify an
Interval
interval from 1 minute to 7 days. Specify whether the interval
measurement is started at the start or end of the job.

The task begins on the specified date, and it is executed daily

Daily
at the specified time.

The task begins at the specified date/time, and it is executed

Weekly weekly on the specified day of the week. You can select
multiple days of the week from Monday to Sunday.

The task begins at the specified date/time, and it is executed

Monthly monthly on the specified date. You can select multiple dates
from the 1st to the last day of the month.

Disable Schedule The schedule is disabled if this check box is selected.

You can set a time period for preventing task execution when
Advanced Settings
this check box is selected.

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 Configuration

• For the functional outlines or operations of these setting items, see page 66 "Registering Created
Templates to Tasks".

Address Book

You can create a template to set the device address book and register the created template to a task.

Template

The templates of the address book are displayed in a list.

When creating a new template, specify the method for creating the template.

Configuration items when creating a template

Configuration item Description

Template Name Enter a template name. Use 1 to 255 characters.

Description Enter a template description. Use 0 to 511 characters.

Retrieve the settings from the device specified by [Select

Get Data from Device
Device].

Retrieve the backup data from the device specified by [Select

Backup from Devices
Device]. Enter a password to protect the data.

Import CSV File Specify the file path, and import a CSV file.

Specify the file path, and import the CSV file to be used by
Import CSV File SmartDeviceMonitor for Admin.
(SmartDeviceMonitor for Admin) The CSV of the Address Management Tool and User
Management Tool can be imported.

Specify the file path, and import the backup data. Enter the
Import Backup File
password that was specified when creating the backup file.

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 7. Device Manager NX Setting Items

Configuration item Description

Create a template with blank settings. Select one of the

following authentication methods:
• User Code / None
Select this when using user code authentication or not
using user authentication.
Create Blank Template
• Basic Authentication, Windows Authentication, LDAP
Authentication, Integration Server
Select this item for Basic Authentication, Windows
Authentication, LDAP Authentication, or Integration
Server.

The templates added to the list are configured using the [General], [Preference Settings], and [Entry List]
tabs.
[General] tab
Set a template name.

Item name Description

Template Name Enter a template name. Use 1 to 255 characters.

Description Enter a template description. Use 0 to 511 characters.

[Preference Settings] tab

Set the general information of the template.

Item name Description

Before applying the template contents, such as batch entry

delete, specify whether or not to collect user counters
registered to the device.
Counter Collection per User

• Collection of per user counters cannot be used in Device

Manager NX Accounting.

Reset Counter per User The volume use of all users registered to the device is reset.

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 Configuration

Item name Description

Specify whether or not to batch delete entries.

• All
All entries of type are deleted.
• User Settings
If the [Specify Batch Deletion of User Entries] check box
is selected, all "User" entries whose login name or user
code are specified will be deleted.
Delete Entry
If the [Specify Batch Deletion of Destination Entries]
check box is selected, all "User" entries whose login
name or user code are not specified will be deleted.
If the [Specify Batch Deletion of Group Entries] check
box is selected, all "Groups" entries are deleted.
• Disable
Batch deletion of entries is disabled.

Specify whether or not to have device entries exactly match

the template contents. If the [Match All Settings] check box is
selected, the entries that are not present in the template are
Check & Apply Entry List completely deleted from the device. If the [Match All Settings]
check box is not selected, device data is not deleted, but only
addition or update of the entries that are present in the
template is executed.

• In Device Manager NX Accounting, [Counter Collection per User] cannot be used.

• When you created the template files of an address book from the back up files, you can not set
[Counter Collection per User], [Reset Counter per User], and [Delete Entry] option.
• The [CheckAction] Task will be run with [Counter Collection per User], [Reset Counter per User],
and [Delete Entry] options, following message will be written in the Task Log. "Skipped because of
check action.(30)"
[Entry List] tab
Edit settings for a user or a group. You can add or delete user or group entries. An entry is
configured using the tabs shown below.

• The displayed tabs are different when the entry is a user and when the entry is a group.
• The functions and items that are not supported by the device cannot be set.

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 7. Device Manager NX Setting Items

[General] tab
This tab is displayed for user and group entries.
Select the [Set] check box to change the settings.

Item name Description

User Name
Enter a name.
Group Name

Specify whether or not to specify a desired registration number

Specify Registration No. manually or acquire the number from devices automatically. To
specify a number, select this check box.

Enter this item to specify a desired registration number. You can

Registration No.
specify a value between 1 and 50,000.

Enter a name that is displayed on the display panel of the device.

Key Display Name This name will not be displayed if the device does not support this
function.

Specify the display priority on the control panel of the machine.

Display Priority
You can specify a value between 1 and 10.

[Title] tab
This tab is displayed for user and group entries.
Select the [Set] check box to change the settings.

Item name Description

Select from Title 1 to 3 for the registered title. Title 1 to 3 may be

Title 1-3
required depending on target device.

Add to Freq. Select the check box of this item to use it as a working title.

[User Code] tab

This tab is displayed for a user entry.
This item appears only if [User Code / None] in [Authentication Method] was selected when the
template was created.
Select the [Set] check box to change the settings.

Item name Description

User Code Enter the user code to be assigned to an account.

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 Configuration

[Auth. Info] tab

This tab is displayed for a user entry.
Select the [Set] check box to change the settings.

Item name Description

Enter a login user name and password. You cannot use :, ", or a
space in the login user name.
Authentication This setting item appears when the Authentication Method in the
template is set to [Basic Authentication, Windows Authentication,
LDAP Authentication, Integration Server].

• Do not Specify
SMTP authentication is not specified.
• Use Login Auth. Info
SMTP authentication is performed using the login user name
and password specified in [Authentication].
This setting item appears when the Authentication Method in
SMTP Authentication the template is set to [Basic Authentication, Windows
Authentication, LDAP Authentication, Integration Server].
• Specify Other Auth. Info
SMTP authentication is performed using the authentication
information that is different from the login user name and
password specified in [Authentication]. Enter a login user
name and password to be used for SMTP authentication.

• Do not Specify
Folder authentication is not specified.
• Use Login Auth. Info
Folder authentication is performed using the login user name
and password specified in [Authentication].
This setting item appears when the Authentication Method in
Folder Authentication the template is set to [Basic Authentication, Windows
Authentication, LDAP Authentication, Integration Server].
• Specify Other Auth. Info
Folder authentication is performed using the authentication
information that is different from the login user name and
password set in [Authentication]. Enter a login user name and
password to be used for folder authentication.

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 7. Device Manager NX Setting Items

Item name Description

• Do not Specify
LDAP authentication is not specified.
• Use Login Auth. Info
LDAP authentication is performed using the login user name
and password set in [Authentication].
This setting item appears when the Authentication Method in
LDAP Authentication the template is set to [Basic Authentication, Windows
Authentication, LDAP Authentication, Integration Server].
• Specify Other Auth. Info
LDAP authentication is performed using the authentication
information that is different from the login user name and
password specified in [Authentication]. Enter a login user
name and password to be used for LDAP authentication.

[Available Functions] tab

This tab is displayed for a user entry.
Select the [Set] check box to change the settings.

Item name Description

Set the classification of colors that are available for the copier
function.
• Disable
All enabled items are disabled.
• Black & White
Monochrome copying is enabled.
• Single Color
Copier Monochrome copying and single color copying are enabled.
• Two-color
Monochrome copying, single color copying, and twin color
copying are enabled.
• Auto Color
Auto color copying is enabled.
• Full Color
Full color copying is enabled.

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 Configuration

Item name Description

Limit Value for Print Enter the limit of the printing volume. You can specify a value from
Volume Use Limitation 0 to 999999.

Specify colors that are available for the printer function.

• Disable
All enabled items are disabled.
Printer • Black & White
Monochrome printing is enabled.
• Color
Monochrome printing and color printing are enabled.

• Scanner
Select the check box of this setting item to enable the Scanner
function.
• Fax
Other Functions Select the check box of this setting item to enable the Fax
function.
• Document Server
Select the check box of this setting item to enable the
Document Server function.

[Email/Fax] tab
This tab is displayed for a user entry.
Select the [Set] check box to change the settings.

Item name Description

Enter a fax number or an IP-Fax destination.

When a subaddress is combined with a UUI, enter the combined
Fax Destination UUI-subaddress in this order. Enter "^" between the IP-Fax
destination and an advanced feature. You cannot specify an
advanced feature if the target device does not support it.

Select line type. Set the line type to be used.

International Transmission Select the check box for this item to enable international
Mode transmission mode.

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 7. Device Manager NX Setting Items

Item name Description

Address Enter the e-mail address of the user.

Use This Email Address for Select this item if you use this e-mail address for e-mail and internet
Email and Internet Fax fax.

Use This Email Address for

Select this item if you use this e-mail address for internet fax.
Internet Fax

Internet Fax - via SMTP Select the check box of this item to send an internet fax through the
Server SMTP server.

Fax Header Select an originator name.

Select the check box of this item to use the setting label insertion
Label Insertion
function.

1st Line The name used for label insertion is displayed.

Label Insertion 2nd Line Set the string of the second line fitted in label insertion. A custom
(String) message can be specified.

Label Insertion 3rd Line Specify the message of the third line used for label insertion. A fixed
(Standard Message) phrase can be specified.

[Folder] tab
This tab is displayed for a user entry.
Select the [Set] check box to change the settings.

Item name Description

Select the protocol to be used.

• SMB
Protocol • FTP
• NCP-NDS
• NCP-Bindery

Port Number When the protocol is FTP, enter a port number.

Server Address When the protocol is FTP, enter a server name.

Path Enter a path.

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 Configuration

[Protection] tab
This tab is displayed for a user entry and a group entry.
Select the [Set] check box to change the settings.

Item name Description

Register as Destination Select the check box of this item to use an entry as a destination.

Select the check box of this item to protect folder destinations. You
Protect Dest. cannot configure this setting unless the [Register as Destination]
check box is selected.

The names and authority statuses of the entries to which destination

protection is specified are displayed in a list. To set destination
protection, select the target entry from the pull-down menu, and
select and add an access right from the following.
• read-only
Access Control List for
Destination Protection • read-write
Settings • Delete
• Full Control
This setting item appears when the Authentication Method in the
template is set to [Basic Authentication, Windows Authentication,
LDAP Authentication, Integration Server].

Select the check box of this item to use entries as destinations. This
Register as Sender item will not be displayed if the target device does not support this
function.

Select the check box of this item to protect the sender. You cannot
Protect Sender configure this item unless the [Register as Sender] check box is
selected.

Enter a protection code. When you specify an entry, "*" appears

Protection Code 15 times regardless of how many characters are used for a
protection code.

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 7. Device Manager NX Setting Items

Item name Description

The names and authority statuses of the entries to which destination

protection is specified are displayed in a list. To set destination
protection, select the target entry from the pull-down menu, and
then select and add an access right from the following:
• read-only
Access Control List for
Document Protection • read-write
Settings • Delete
• Full Control
This setting item appears when the Authentication Method in the
template is set to [Basic Authentication, Windows Authentication,
LDAP Authentication, Integration Server].

[Group List] tab

This tab is displayed for user and group entries.
Select the [Set] check box to change the settings.

Item name Description

The groups to which the entry is registered are displayed in a list. If

you do not want to set the entry as the target of this template, move
Selected Groups
the entry to "Unselected Groups" by dragging and dropping or by
using the up arrow button.

The group to which the entry is registered are displayed in a list. If

you want to set the entry as the target of this template, move the
Unselected Groups
entry to "Selected Groups" by dragging and dropping or by using
the down arrow button.

[Users and Groups] tab

This tab is displayed for a group entry.

Item name Description

User Users registered to this entry are displayed in a list.

Group Groups registered to this entry are displayed in a list.

[Reset Counter per User] tab

This tab is displayed for a user entry.

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 Configuration

Select the [Set] check box to change the settings.

Item name Description

Print (Copier, Fax Print,

The print counter is reset.
Printer)

Fax Transmission The fax send counter is reset.

Scanner The scanner counter is reset.

Volume Used The user quota counter is reset.

• For the functional outlines or operations of these setting items, see page 57 "Managing the User
Data".

Tasks

The tasks of the Address Book are displayed in a list.

An Address Book task is configured using the [General], [Target Devices/Groups], and [Schedule] tabs.
[General] tab
Set the general information of a task.

Item name Description

Name Enter the task name. Use 1 to 255 characters.

Description Enter the task description. Use 0 to 511 characters.

Template Select a template to be registered to the task.

Type Select [Check], [Apply], or [Check & Apply] for the task type.

[Target Devices/Groups] tab

The target devices of a task are displayed in a list. The target devices can be added in device units
or group units.
[Schedule] tab
Set the task execution schedule.

Item name Description

Once Only Executed only once at the specified date/time.

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 7. Device Manager NX Setting Items

Item name Description

The task begins at the specified date/time, and it is

repeatedly executed at a specified interval. Specify an
Interval
interval from 1 minute to 7 days. Specify whether the interval
measurement is started at the start or end of the job.

The task begins on the specified date, and it is executed daily

Daily
at the specified time.

The task begins at the specified date/time, and it is executed

Weekly weekly on the specified day of the week. You can select
multiple days of the week from Monday to Sunday.

The task begins at the specified date/time, and it is executed

Monthly monthly on the specified date. You can select multiple dates
from the 1st day to the last day of the month.

Disable Schedule The schedule is disabled if this check box is selected.

You can set a time period for preventing task execution when
Advanced Settings
this check box is selected.

• For the functional outlines or operations of these setting items, see page 57 "Managing the User
Data".

Power Mode

You can create tasks to change the power status of the device.

Tasks

The tasks of the Power Mode are displayed in a list.

A Power Mode task is configured using the [General], [Target Devices/Groups], and [Schedule] tabs.
[General] tab
Set the general information of a task.

Item name Description

Name Enter the task name. Use 1 to 255 characters.

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 Configuration

Item name Description

Description Enter the task description. Use 0 to 511 characters.

• Energy Saver Mode

The target device enters energy saver mode.
Task Type
• Cancel Energy Saver Mode
The target device exits energy saver mode.

[Target Devices/Groups] tab

The target devices of a task are displayed in a list. The target devices can be added in device units
or group units.
[Schedule] tab
Set the task execution schedule.

Item name Description

Once Only Executed only once at the specified date/time.

The task begins at the specified date/time, and it is

repeatedly executed at a specified interval. Specify an
Interval
interval from 1 minute to 7 days. Specify whether the interval
measurement is started at the start or end of the job.

The task begins on the specified date, and it is executed daily

Daily
at the specified time.

The task begins at the specified date/time, and it is executed

Weekly weekly on the specified day of the week. You can select
multiple days of the week from Monday to Sunday.

The task begins at the specified date/time, and it is executed

Monthly monthly on the specified date. You can select multiple dates
from the 1st to the last day of the month.

Disable Schedule The schedule is disabled if this check box is selected.

You can set a time period for preventing task execution when
Advanced Settings
this check box is selected.

• For the functional outlines or operations of these configuration items, see page 56 "Applying
Energy Saver Mode to Multiple Devices at One Time".

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 7. Device Manager NX Setting Items

Tasks
In the [Tasks] section, the progress and results of all of registered tasks such as discovery and polling can
be checked.

Scheduled Tasks

The tasks in the scheduled status are displayed in a list.

The following task type items will be displayed:
• Discovery
• Polling
• Basic Device Preferences
• Advanced Device Preferences
• Software Management
• Address Book
• Power Mode

• For the functional outlines or operations of these configuration items, see page 71 "Managing a
Task in the Schedule Standby Status".

Task Logs

Task logs are displayed in a list.

When a log is selected, details of the tasks can be checked on the [Result Details] tab.

• For the functional outlines or operations of these configuration items, see page 72 "Checking Task
Logs".

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 System

System
In the [System] section, you can configure settings for the operation of this product and check task
statuses and logs.

System Settings

You can specify the date format for the date displayed on this product, proxy server, data storage
period.

Activation/Deactivation/Usage Report Notification

Country/Region
Item Description

Specify the Country/Region of the system. The Country/

Country/Region Region specified at the time of installation is registered as
default.

Activation
Item Description

Activation Type Select either [Online] or [Offline] as the activation type.

Product Key Enter a product key for online activation.

License Code Enter a license code for offline activation.

The product is activated. This item cannot be performed if no

Activate devices are registered to the device list in the [Device List]
section.

• For the functional outlines or operations of these setting items, see page 93 "Activating Device
Manager NX".

Deactivation
Item Description

Deactivate The product is deactivated.

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 7. Device Manager NX Setting Items

• For the functional outlines or operations of these setting items, see page 93 "Activating Device
Manager NX".

Usage Report Notification

Item Description

Specify whether or not to send notification of the usage status

of this product to RICOH.

• The usage status is sent anonymously to make use of the

Usage Report Notification information for development of better products. Personal
information is not included.
• For details about the information transmitted in the usage
report notification, see page 170 "Notes on the Items
That Are Transmitted in the Usage Report Notification".

Software Update Notification

Item Description

Specify whether or not to receive a notification of the update

information about this product. Update information is received
Software Update Notification only once a week, and a notification will be displayed if an
update is available. You can receive notifications only when
this product is activated.

Run Immediately Check the update information on this product.

Custom Properties

Item Description

Custom Property 1 - 5 Set the item names of custom properties.

• For the functional outlines or operations of these setting items, see page 41 "Setting custom
properties".

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 System

Display Settings

Display Settings
Item Description

Select from the following date display formats:

• YYYY/MM/DD
Date Display Format • MM/DD/YYYY
• DD/MM/YYYY
The default is MM/DD/YYYY.

You can select the day to start a week in the calendar that is
First Day of Week *
displayed in the date display settings.

* This item can be used in Device Manager NX Accounting.

Proxy Server

Proxy Server
Item Description

Use Proxy Server Specify whether or not to use a proxy server.

Proxy Server Address Enter the IP address of the proxy server.

Proxy Server Port Number Enter the port number of the proxy server.

Specify whether or not to apply user authentication to the

Use Authentication
proxy server.

Enter the user name to use for authentication of the proxy

User Name server. This item is enabled only when [Use Authentication] is
[On].

Enter the password to use for authentication of the proxy

Password server. This item is enabled only when [Use Authentication] is
[On].

Enter the domain name you want to use for NTLM

Domain Name authentication of the proxy server. This item is enabled only
when [Use Authentication] is [On].

Check Connection Perform a connection test using the proxy server.

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 7. Device Manager NX Setting Items

System Data Settings

System Data Settings

Item Description

Specify the storage period of the status history retrieved from

devices. Specify one of the following:
• 1 to 31 day(s)
Status • 1 to 12 month(s)
• 1 to 5 year(s)
• Unlimited
The default is 1 day(s).

Specify the storage period of the counter information retrieved

from devices. Specify one of the following:
• 1 to 31 day(s)
Counter • 1 to 12 month(s)
• 1 to 5 year(s)
• Unlimited
The default is 3 month(s).

Specify the storage period of the user counter information

retrieved from devices. Specify one of the following:
• 1 to 31 day(s)
User Counter • 1 to 12 month(s)
• 1 to 5 year(s)
• Unlimited
The default is 3 month(s).

Specify the storage period of the system logs. Specify one of

the following:

System/Tasks/Notifications Logs • 1 to 31 day(s)

System/Tasks/Notifications/Report • 1 to 12 month(s)
Logs * • 1 to 5 year(s)
• Unlimited
The default is 3 month(s).

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 System

Item Description

Specify the storage period of the generated reports. Specify

one of the following:
• 1 to 31 day(s)
Report * • 1 to 12 month(s)
• 1 to 5 year(s)
• Unlimited
The default is 1 year(s).

Specify the storage period of the job log that is retrieved from
devices. Specify one of the following:
• 1 to 31 day(s)
Device Job Log * • 1 to 12 month(s)
• 1 to 5 year(s)
• Unlimited
The default is 3 month(s).

* This item can be used in Device Manager NX Accounting.

• The default value for each of the items other than “Status” and “Device Job Log” in Device
Manager NX Accounting is "1 year(s)".

HDD Capacity
Item Description

Specify the value at which to check for insufficient hard disk

Remaining Capacity When Nearly space. You can specify any value between 1 and 100 GB.
Full
The default is 2 GB.

Specify the value at which to check that the hard disk is full.
Remaining Capacity When Full You can specify any value between 1 and 100 GB.
The default is 1 GB.

• A warning message appears in a dialog box when the amount of the free space on the HDD
reaches the specified value.

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 7. Device Manager NX Setting Items

Deletion Settings When Capacity is Full

Item Description

Specify how long the status history is stored when the hard
disk is full.
• 1 to 31 day(s)
Status • 1 to 12 month(s)
• 1 to 5 year(s)
• Do not Delete
The default is Do not Delete.

Specify how long the counter data is stored when the hard
disk is full.
• 1 to 31 day(s)
Counter • 1 to 12 month(s)
• 1 to 5 year(s)
• Do not Delete
The default is Do not Delete.

Specify how long the user counter information is stored when

the hard disk is full.
• 1 to 31 day(s)
User Counter • 1 to 12 month(s)
• 1 to 5 year(s)
• Do not Delete
The default is Do not Delete.

Specify how long the system logs is stored when the hard disk
is full.

System/Tasks/Notifications Logs • 1 to 31 day(s)

System/Tasks/Notifications/Report • 1 to 12 month(s)
Logs * • 1 to 5 year(s)
• Do not Delete
The default is Do not Delete.

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 System

Item Description

Specify how long reports are stored when the hard disk is full.
• 1 to 31 day(s)
• 1 to 12 month(s)
Report *
• 1 to 5 year(s)
• Do not Delete
The default is Do not Delete.

Specify how long the device job log is stored when the hard
disk is full.
• 1 to 31 day(s)
Device Job Log * • 1 to 12 month(s)
• 1 to 5 year(s)
• Do not Delete
The default is Do not Delete.

* This item can be used in Device Manager NX Accounting.

System Information and Settings

The system version of this product is displayed.

Select the [Enable SDK/J Platform] checkbox to allow the system to automatically enable SDK/J
Platform on the machine that is equipped with Smart Operation Panel.
The platform is automatically enabled in the following cases:
• When [Other Polling] in any of the setting items under [Device Access Settings] in the section area
is executed.
• When any of the following functions under [Configuration] in the section area is executed:
• Installing, updating, uninstalling, or activating SDK application
• Updating SDK/J Platform
When SDK/J Platform is disabled on the device side, the following functions of Device Manager NX
can be applied partially.
• Obtaining the information of the applications that have been installed by [Other Polling]
• Installing, updating, uninstalling, or activating SDK Applications

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 7. Device Manager NX Setting Items

Authentication and Accounts

You can set a password to start this product.

Change Password

Change Password
Item Description

Login Password Enter a new password.

Confirm Login Password Reenter the new password to confirm it.

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 Notification Policy

Notification Policy
The [Notification Policy] section permits setting of conditions for pop-up notification of the device status.

Status Notification

Notification Policy

The notification policies are displayed in a list.

To create a new notification policy, specify when and how the policy is notified.

Configuration items to create a definition

Configuration item Description

Policy Name Enter a definition name.

The definitions added to the list are configured using the [Triggers], [Conditions], and [Monitored
Devices] tabs.
[Triggers] tab
To specify when a notification is sent, select the device status from the available check boxes.
[Conditions] tab
Specify when a notification is sent. Depending on the situation, specify how many times a
notification is repeated (repetition count) or how long a notification is sent continuously
(continuance).

Setting the repetition count

Items Description

Specify when a notification is repeated. On the [Triggers] tab, specify "XX"

second(s)
in XX times in XX seconds.

Specify when a notification is repeated. On the [Triggers] tab, specify "XX"

minute(s)
in XX times in XX minutes.

Specify when a notification is repeated. On the [Triggers] tab, specify "XX"

hour(s)
in XX times in XX hours.

Specify when a notification is repeated. On the [Triggers] tab, specify "XX"

day(s)
in XX times in XX days.

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 7. Device Manager NX Setting Items

Items Description

Specify when a notification is repeated. On the [Triggers] tab, specify "XX"

month(s)
in XX times in XX months.

Specify when a notification is repeated. On the [Triggers] tab, specify "XX"

year(s)
in XX times in XX years.

Specify the count and period of "XX" using text boxes.

Setting of continuance
Item Description

Specify how long a notification is repeated continuously. On the [Triggers]

second(s)
tab, specify "XX" in XX seconds.

Specify how long a notification is repeated continuously. On the [Triggers]

minute(s)
tab, specify "XX" in XX minutes.

Specify how long a notification is repeated continuously. On the [Triggers]

hour(s)
tab, specify "XX" in XX hours.

Specify how long a notification is repeated continuously. On the [Triggers]

day(s)
tab, specify "XX" in XX days.

Specify how long a notification is repeated continuously. On the [Triggers]

month(s)
tab, specify "XX" in XX months.

Specify how long a notification is repeated continuously. On the [Triggers]

year(s)
tab, specify "XX" in XX years.

Specify the period of "XX" using text boxes.

[Monitored Devices] tab
A list of devices and groups that are monitored as notification targets is displayed.

• For the functional outlines or operations of these setting items, see page 75 "Checking System
Operation Logs".

Logs

Logs related to results of system actions are displayed in a list.

For the functional outlines or operations of these setting items, see page 75 "Checking System Operation
Logs".

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 Notification Policy

Task Notification

Non-executed Task Notification Settings

Specify the type of task for which a notification is to be sent when the task is not executed. A notification
can be sent for the following task types:
• Discovery
• Polling
• Status Polling
• Supplies Polling
• Other Polling
• Counter Polling
• User Counter Polling
• Configuration
• Device Preference
• SDK/J Platform Settings
• SDK Application
• Address Book
• Power Mode
• Report *
• Device Log Management *
• Device Log Settings
• Device Log Collection
* This item can be used in Device Manager NX Accounting.

• For the functional outlines or operations of these setting items, see page 74 "Notifying/Confirming
Overdue Tasks".

Non-executed Task List

The tasks that are yet to be executed are displayed in the list. The following information can be notified:

Item Description

Start Date The date the non-executed tasks was scheduled to be performed

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 7. Device Manager NX Setting Items

Item Description

Task Name *1 Names of the unexecuted tasks

Category Categories of the unexecuted tasks

*1 The task is the same as the task name in the logs.

Items that are displayed in Device Manager NX Accounting.

• For the functional outlines or operations of these setting items, see page 74 "Notifying/Confirming
Overdue Tasks".

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 Logs

Logs
You can check logs of the executed system operations and operation results.

System Log

Logs related to results of system actions are displayed in a list.

For explanations about the displayed information, see page 75 "Checking System Operation Logs".

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 7. Device Manager NX Setting Items

Device Log Management

To retrieve device logs and export collected logs, see the [Device Log Management] section.

Device Log Collection

You can create a task to specify the device settings related to device logs and configure the settings for
retrieving devices logs.

Device Log Settings

Tasks that are related to the device log settings are displayed in a list. A task that retrieves the device
logs is configured using the [General], [Device Log Settings], [Target Devices/Groups], and [Schedule]
tabs.
[General] tab
Set the general information of a task.

Item name Description

Name Enter the name of the task. Use 1 to 255 characters.

Description Enter the description of the task. Use 0 to 511 characters.

Select [Check], [Apply], or [Check & Apply] for the task type.
• [Check]
Checks that the settings of the target device match exactly
the settings configured on the [Device Log Settings] tab.
• [Apply]
Applies the settings configured on the [Device Log
Task Type Settings] tab regardless of the device settings.
• [Check & Apply]
Checks that the settings of the target device match those
configured on the [Device Log Settings] tab. If they do not
match, the settings configured on the [Device Log
Settings] tab are applied. If all settings match exactly, no
changes will be applied.

[Device Log Settings] tab

You can configure the settings related to retrieving device logs.

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 Device Log Management

Item name Description

Specify whether or not to enable the retrieval of job logs stored

Job Log Collection in devices. When this settings is enabled, access logs and
ecology logs of devices are not retrieved.

Specify whether or not to internally encrypt the device logs

Encrypt Device Logs in Device
stored in devices.

[Target Devices/Groups] tab

The target devices of a task are displayed in a list. The target devices can be added in device units
or group units.
[Schedule] tab
Specify the schedule to perform tasks.

Item name Description

Once Only Executed only once at the specified date/time.

The task begins at the specified date/time, and it is repeatedly

executed at a specified interval. Specify an interval from 1
Interval
minute to 7 days. Specify whether the interval measurement is
started at the start or end of the print job.

The task begins on the specified date, and is executed daily at

Daily
the specified time.

The task begins at the specified date/time, and it is executed

Weekly weekly on the specified day of the week. You can select
multiple days of the week from Monday to Sunday.

The task begins at the specified date/time, and it is executed

Monthly monthly on the specified date. You can select multiple dates
from the 1st to the last day of the month.

Disable Schedule The schedule is disabled if this check box is selected.

You can set a time period for preventing task execution when
Advanced Settings
this check box is selected.

• For the functional outlines or operations of these configuration items, see page 48 "Managing
Device Logs".

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 7. Device Manager NX Setting Items

Device Log Collection

Tasks that are related to collecting device logs are displayed in a list. A task that retrieves the device logs
is configured using the [General], [Target Devices/Groups], and [Schedule] tabs.
[General] tab
Set the general information of a task.

Item name Description

Name Enter the name of the task. Use 1 to 255 characters.

Enter the description of the task. Use 0 to 511

Description
characters.

[Target Devices/Groups] tab

The target devices of a task are displayed in a list. The target devices can be added in device units
or group units.
[Schedule] tab
Specify the schedule to perform tasks.

Item name Description

Once Only Executed only once at the specified date/time.

The task begins at the specified date/time, and it is repeatedly

executed at a specified interval. Specify an interval from 1
Interval
minute to 7 days. Specify whether the interval measurement is
started at the start or end of the print job.

The task begins at the specified time every day starting the
Daily
specified day.

The task begins at the specified date/time, and it is executed

Weekly weekly on the specified day of the week. More than one day of
the week can be specified.

The task begins at the specified time every month starting the
Monthly specified date. You can select multiple dates from the 1st to the
last day of the month.

Disable Schedule The schedule is disabled if this check box is selected.

You can set a time period for preventing task execution when
Advanced Settings
this check box is selected.

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 Device Log Management

• For the functional outlines or operations of these configuration items, see page 48 "Managing
Device Logs".

Device Log Management

You can export retrieved device logs.

Device Log Export

Retrieved device logs can be exported as a CSV file.

Device Log Export

Item name Description

Start Date Specify the start date of the duration to export the device log.

End Date Specify the end date of the duration to export the device log.

• The local time of the computer on which Device Manager NX is installed is used as a reference
when you export logs.
• For the functional outlines or operations of these configuration items, see page 48 "Managing
Device Logs".

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 7. Device Manager NX Setting Items

154
8. Appendix

Setting a Password
Specify the password to use when logging on to Device Manager NX. Unauthorized access can be
prevented by setting a password.

1. In the section area, click [System].

2. In the [Authentication and Accounts] category on the section tree, click [Change
Password].
3. Enter a new password or a password to be changed in the [Login Password] box.
4. Re-enter the password in the [Confirm Login Password] box.
5. Click [Save].

155
 8. Appendix

Specifying the Communication Port Number for

RICOH USB Device Agent v2
To change the SNMP port number used for communication with RICOH USB Device Agent v2 from the
default value (50161) to another value, edit the property according to the following procedure.

• You must specify the same port number when installing RICOH USB Device Agent v2.
• Port numbers from 49152 to 65535 can be specified. If a port number outside the range is
specified, it is forcibly changed to the default value (50161).
• Set the port number to a port that does not receive packets other than from Device Manager NX
Accounting.
• Even if two or more instances of RICOH USB Device Agent v2 are used, only one port number can
be used.

1. Exit Device Manager NX Accounting.

2. Open the property file ([Link]) included in the installer file of
Device Manager NX Accounting in Windows Notepad or another text editing application.
The property file is stored in "\Manual\Sample_Files".
3. In the line with the following description, change the port number to use to "50161" and
save it.
[Link]=50161
4. In the "configuration" folder located where Device Manager NX Accounting is installed,
make a copy of the property file edited and stored in Step 3.
The default path is "C:\Program Files\Ricoh\MDM\configuration".
5. Start Device Manager NX Accounting.

• For details about the port number setting of RICOH USB Device Agent v2, see RICOH USB Device
Agent v2 Installation Guide.

156
 Supported Functions and Limitations on USB-connected Devices

Supported Functions and Limitations on USB-

connected Devices
Some functions of Device Manager NX Accounting cannot be used on USB-connected devices.

Functions Supported on USB-connected Devices (with RICOH USB Device

Agent)

• Some items may not be displayed depending on the device.

• Only RICOH device are supported.

Functions of Device Manager NX Accounting Supported on USB-

connected Devices

Network search
Discovery
Broadcast search -

Status Polling

Supplies Polling

Device Status (*) Counter Polling

User Counter Polling -

Other Polling

Device Log Collection -

Device Preference

Software Information.
Change Device -
User Information(Address Book)

Power Mode

Device Summary Report

Report Device Counter Report

Counter per User Reports -

157
 8. Appendix

: Supported
-: Not supported
*: See page 158 "Properties and Limitations on USB-connected Devices"

Properties and Limitations on USB-connected Devices

The product obtains the device information of a USB-connected device through a computer, but some
properties cannot be confirmed. Also, some items in the properties may differ from the properties of a
network-connected device.
See below for details about the properties of a USB-connected device.

Classificati Property name Obtained Remarks

on information

Main Device Display Name Same as the network-connected

Properties device

Date Installed Same as the network-connected

User input
device

Address Information of the computer and

Information not the device
obtained from the
computer. * Accessing Web Image
Monitor not possible

Registration Date / Registered Automatically Same as the network-connected

by annotated device

Model Name Same as the network-connected

device

158
 Supported Functions and Limitations on USB-connected Devices

Classificati Property name Obtained Remarks

on information

Main Information
IP Address / Host Nam / Information of the computer and
Properties obtained from the
Subnet Mask not the device
computer.

Vendor Name Same as the network-connected

device

IPv6 Address -

Serial Number Same as the network-connected

device

MAC Address Information

Information of the computer and
obtained from the
not the device
computer.

Main Location / Comment / PPM /

-
Properties Total Memory

Status Polling Time / Supplies

Automatically Same as the network-connected
Polling Time / Other Polling
annotated device
Time / Counter Polling Time

User Counters Polling Time -

System Version / Printer

Version / NIB Version /
NetWare Print Server /
NetWare Mode / Free
Space / Capacity / DOSS Last
-
Auto Delete Date / DOSS Auto
Delete / DOSS Auto Deletion
Method / DOSS Number of
Auto Deletions / HDD
Encryption

Last Communication Time Automatically Same as the network-connected

annotated device

Control Panel / MLP: Interface

Settings / MLP: Wi-Fi -
Connection

159
 8. Appendix

Classificati Property name Obtained Remarks

on information

Status Printer Status System / Printer Same as the network-connected

Details device

Copier / Fax /
-
Scanner

Input Tray (*) • Source tray name: Source

tray name is displayed
• Remaining amount of paper
on the bypass tray not
obtainable
• Unsupported paper size is
displayed as "Unknown"

Toner/Ink • Only the two conditions of

toner-depleted and toner-
running-low are displayed

Output Tray • Output tray name:

Displayed as
OUTTRAYSTANDARD
• The information of tray full is
not supported.

160
 Supported Functions and Limitations on USB-connected Devices

Classificati Property name Obtained Remarks

on information

Device Device Counter Total Same as the network-connected

Counter device

Copier: B&W / Copier: Full

Color / Copier: Single Color / -
Copier: Two-color

Printer: B&W / Printer: Full

Same as the network-connected
Color / Printer: Single Color/
device
Printer: Two-color

Economy Color Counter / Fax

Prints: B&W / Fax Prints: Single -
Color / A3/DLT / A2

Duplex Print Same as the network-connected

device

Send/TX Total: Color /

Send/TX Total: B&W / Fax
-
Transmission / Scanner Send:
Color / Scanner Send: B&W

User All Properties

-
Counter

Optional Custom Properties Same as the network-connected

User input
Properties device

Installed Application / SDK

Information / Functions / -
Printer Language

Access SNMP Account Setting / Web

Same as the network-connected
Account Service Account Setting / SDK User input
device
Settings Account Setting

: Information obtained from the device

-: Not supported
*: Some paper types are processed as shown below on a USB-connected device.

161
 8. Appendix

Paper type on the network-connected device Paper type on the USB-connected device

Plain Paper 1 Plain Paper

Multi Color Color (Color Paper)

SEMITRANSPARENCY custom 1

THICKCOATED custom 1

White custom 1

Coated Paper 2 custom 1

Coated Paper 3 custom 1

Coated paper (glossy) custom 1

Coated Paper (High Gloss) custom 1

Color Paper 3 custom 1

Thin Paper 0 custom 1

Plain Paper/Recycled Paper custom 1

Functions Supported on USB-connected Devices (with RICOH USB Device

Agent v2)

• Some items may not be displayed depending on the device.

• Only RICOH products are supported.

Functions of Device Manager NX Accounting Supported on USB-

connected Devices

Network search
Discovery
Broadcast search

162
 Supported Functions and Limitations on USB-connected Devices

Functions of Device Manager NX Accounting Supported on USB-

connected Devices

Status Polling

Supplies Polling

Device Status (*) Counter Polling

User Counter Polling -

Other Polling

Device Log Collection -

Device Preference

Software Information.
Change Device -
User Information(Address Book)

Power Mode

Device Summary Report

Report Device Counter Report

Counter per User Reports -

: Supported
-: Not supported
*: See page 163 "Properties and Limitations on USB-connected Devices"

Properties and Limitations on USB-connected Devices

The product obtains the device information of a USB-connected device through a computer, but some
properties cannot be confirmed. Also, some items in the properties may differ from the properties of a
network-connected device.
See below for details about the properties of a USB-connected device.

163
 8. Appendix

Classification Property name Obtained Remarks

information

Main Device Display Name Same as the network-connected

Properties device

Date Installed Same as the network-connected

User input
device

Address Information of the computer and

Information not the device
obtained from
the computer. * Accessing Web Image
Monitor not possible

Registration Date / Automatically Same as the network-connected

Registered by annotated device

Model Name Same as the network-connected

device

Main With some Same as the network-connected

IP Address / Host Name
Properties limitations device

Subnet Mask -

Vendor Name Same as the network-connected

device

IPv6 Address

Serial Number Same as the network-connected

device

MAC Address MAC Address of the device

* If multiple MAC addresses
exist, one of them.

164
 Supported Functions and Limitations on USB-connected Devices

Classification Property name Obtained Remarks

information

Main Location / Comment / PPM / Comment is the Model Name.

Properties Total Memory With some
limitations * Includes source and version
information on some devices

Status Polling Time / Supplies

Automatically Same as the network-connected
Polling Time / Other Polling
annotated device
Time / Counter Polling Time

User Counters Polling Time -

System Version / Printer

Version / NIB Version /
NetWare Print Server /
NetWare Mode / Free
Space / Capacity / DOSS System Version and Printer
-
Last Auto Delete Date / Version are available.
DOSS Auto Delete / DOSS
Auto Deletion Method /
DOSS Number of Auto
Deletions / HDD Encryption

Last Communication Time Automatically Same as the network-connected

annotated device

Control Panel / MLP:

Interface Settings / MLP: Wi- -
Fi Connection

Status Details Printer System / Printer Same as the network-connected

Status device

Copier / Fax / Same as the network-connected

Scanner device

Input Tray Same as the network-connected

device

Toner/Ink Same as the network-connected

device

Output Tray Same as the network-connected

device

165
 8. Appendix

Classification Property name Obtained Remarks

information

Device Device Counter Total Same as the network-connected

Counter device

Copier: B&W / Copier: Full

Same as the network-connected
Color / Copier: Single
device
Color / Copier: Two-color

Printer: B&W / Printer: Full

Same as the network-connected
Color / Printer: Single Color/
device
Printer: Two-color

Economy Color Counter /

Same as the network-connected
Fax Prints: B&W / Fax Prints:
device
Single Color / A3/DLT / A2

Duplex Print Same as the network-connected

device

Send/TX Total: Color /

Send/TX Total: B&W / Fax Same as the network-connected
Transmission / Scanner Send: device
Color / Scanner Send: B&W

User Counter All Properties -

Optional Custom Properties Same as the network-connected

User input
Properties device

Installed Application / SDK

With some Functions and Printer Language
Information / Functions /
limitations are available.
Printer Language

Access SNMP Account Setting /

Same as the network-connected
Account Web Service Account User input
device
Settings Setting / SDK Account Setting

: Information obtained from the device

-: Not supported

166
 Enhanced Security

Enhanced Security
Ricoh Device Manager NX can be configured with individual protocols and encryption algorithms to
avoid a security vulnerability. When Ricoh Device Manager NX communicates with an external system,
it uses the strongest encryption algorithm or an algorithm with the requested encryption strength. The
following security protocols are enabled in Ricoh Device Manager NX:
• TLSv1.3 (Use for high priority)
• TLSv1.2
See the table for available encryption algorithms and the default settings in Ricoh Device Manager NX.
("N/A" means that a target protocol does not support that algorithm.)

Algorithms TLS 1.2 TLS 1.3

TLS_DHE_DSS_WITH_AES_128_CBC_SHA Y N/A

TLS_DHE_DSS_WITH_AES_128_CBC_SHA256 Y N/A

TLS_DHE_DSS_WITH_AES_128_GCM_SHA256 Y N/A

TLS_DHE_DSS_WITH_AES_256_CBC_SHA Y N/A

TLS_DHE_DSS_WITH_AES_256_CBC_SHA256 Y N/A

TLS_DHE_DSS_WITH_AES_256_GCM_SHA384 Y N/A

TLS_DHE_RSA_WITH_AES_128_CBC_SHA256 Y N/A

TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 Y N/A

TLS_DHE_RSA_WITH_AES_256_CBC_SHA Y N/A

TLS_DHE_RSA_WITH_AES_256_CBC_SHA256 Y N/A

TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 Y N/A

TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA Y N/A

TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256 Y N/A

TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256 Y N/A

TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA Y N/A

TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384 Y N/A

TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 Y N/A

167
 8. Appendix

Algorithms TLS 1.2 TLS 1.3

TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA Y N/A

TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 Y N/A

TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 Y N/A

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA Y N/A

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 Y N/A

TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 Y N/A

TLS_RSA_WITH_AES_128_CBC_SHA (*1) Y N/A

TLS_RSA_WITH_AES_128_CBC_SHA256 Y N/A

TLS_RSA_WITH_AES_128_GCM_SHA256 Y N/A

TLS_RSA_WITH_AES_256_CBC_SHA Y N/A

TLS_RSA_WITH_AES_256_CBC_SHA256 Y N/A

TLS_RSA_WITH_AES_256_GCM_SHA384 Y N/A

TLS_AES_128_GCM_SHA256 N/A Y

TLS_AES_256_GCM_SHA384 N/A Y

*1 Required encryption algorithms

Procedure for changing the protocol and encryption algorithm

This section describes the procedure for changing the protocol and encryption algorithm.

1. Stop Ricoh Device Manager NX.

2. Prepare the property file ([Link]) that is included in the Ricoh Device
Manager NX installation file (The property file is stored in "Manual\Sample_Files").

168
 Enhanced Security

3. Edit the protocol and encryption algorithm to be changed in the prepared file.

Values that can be set in the "[Link]" file

File name Key Description

[Link] [Link] Set protocols to be disabled, separated by

ties [Link] commas. (This setting will be used when
communicating with a device.)

[Link] Set protocols to be disabled, separated by

[Link] commas. (This setting is used, for example, to
send usage information to Ricoh.)

[Link] Set encryption algorithms to be disabled,

[Link] separated by commas. (This setting will be
used for all communication.)

• "[Link]" contains settings to disable dangerous protocols and encryption

algorithms.
• The customer is responsible for changing the protocols and encryption algorithms by setting
[Link].
4. Copy the property file ([Link]) to the "Configuration" folder in the Ricoh
Device Manager NX installation location.

• To restore the settings to their defaults close Ricoh Device Manager NX, delete the property files
added in Step 4 from the "Configuration" folder, and then restart Ricoh Device Manager NX.

169
 8. Appendix

Notes on the Items That Are Transmitted in the

Usage Report Notification
To improve the quality and functionality of Ricoh products, we recommend that you allow Device
Manager NX to periodically collect your usage status information.
The collected information includes the following:

Details of the Contents Included in the Usage Report

Type Item Description

System information Country/region Information specified in "System Settings >

Proxy Server > Country/Region"

GUID Product ID

Operating system used Operating system under which the product is

installed

Transmission date Transmission date of the usage report

Version Version of the usage report notification

Date and time of Date and time the product was installed
installation

Product information Name and version of the product and the

options used

Device usage Number of devices used Number of Ricoh devices

information per vendor

Number of Ricoh devices Number of Ricoh devices used by device type

Device serial number Serial number of the device that is used the
most

Function usage Currently specified Whether the user is using the detailed or simple
information screen mode screen

Number of times tasks Number of times each task was performed in

were performed the last three months

170
 List of Device Preference Setting Items

List of Device Preference Setting Items

The following describes the configuration items on devices that can be specified in the Device Preference
templates.

General

<General>
Setting Description

Display IP Address on Device Display Set whether the IP address is displayed for a device.
Panel

<Password Policy>
Setting Description

Password Select [None], [Type 1], or [Type 2] for the password

policy of the device.

<Web Page>
Setting Description

URL Name Enter the URL name of the device.

URL Enter the URL of the device.

171
 8. Appendix

Date and Time

<Date/Time Settings>
Setting Description

SNTP Server Settings Set the SNTP server.

SNTP Server
Enter the SNTP server host name or IP address.
Address

Polling Interval • [When Printer On]

Select this to perform polling only when the
device is activated.
• [Every Time]
Select this to perform polling at a given
interval. Enter the polling interval in units of
minutes.

<Time Zone/Daylight Saving Time Settings>

Setting Description

Time Zone/Daylight To use daylight saving time, select the check box.
Saving Time Settings
Time Zone (GMT) This sets the time zone used by the device.

DST Specify whether or not to adjust for daylight

savings time.

Offset Time Select the offset time for the daylight savings
adjustment from the pull-down menu.

Start Date/Time Select the daylight savings start date and time from
the pull-down menu.

End Date/Time Select the daylight savings end date and time from
the pull-down menu.

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 List of Device Preference Setting Items

Protocol

<NetWare>
Setting Description

NetWare Specify whether to enable the NetWare protocol.

<AppleTalk>
Setting Description

AppleTalk Specify whether to enable the AppleTalk protocol.

Zone Name Specify the AppleTalk zone. Enter the zone name.

<SMB>
Setting Description

SMB Specify whether to enable SMB.

Workgroup Name Enter the Workgroup name.

Notify Print Completion Specify whether to enable Print Completion Notification.

TCP/IP

<TCP/IP>
Setting Description

DHCP Specify whether to obtain IP addresses from DHCP servers.

WINS Specify whether to enable name resolution using WINS

servers.

Primary WINS Server Enter the IP address for the primary WINS server.

Secondary WINS Server Enter the IP address for the secondary WINS server.

LPR Specify whether to enable LPR.

RSH/RCP Specify whether to enable RSH/RCP.

DIPRINT Specify whether to enable Direct Print.

FTP Specify whether to enable printing using FTP.

173
 8. Appendix

Setting Description

IPP Specify whether to enable printing using IPP.

Telnet Specify whether to enable printing using Telnet.

SSH Specify whether to enable printing using SSH.

SFTP Specify whether to enable printing using SFTP.

SNMP

<SNMP Profile>
Setting Description

Profile Name Select the Profile when specifying the SNMP account
configured in the Access Account Settings to Community 1
to 10.
If you configure a device using the Profile selected in this
item, the selected Profile will be also applied to the Access
Account Settings selected for the device in [Device List].

<SNMP v1/v2> The community name specified in the SNMP account is

displayed. Select the Community number to which you
want to assign the settings.

<SNMP v3> The Authentication Algorithm specified in the SNMP

account setting is displayed.

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 List of Device Preference Setting Items

<Community 1> to <Community 10>

Setting Description

Community 1 • Community Name

Community 2 Enter the community name.
Community 3 • Access Type
Community 4 Select [Not Accessible], [read-only], [read-write], or
Community 5 [trap] for the access type.

Community 6 • Protocol Type

Community 7 Select [TCP/IP+IPX], [IPX], [TCP/IP], or [Off] for the

protocol type.
Community 8
• IP Address
Community 9
When enabling SNMP Trap and selecting TCP/IP,
Community 10
enter the IP address of the host receiving the
information.
• Manager IPX Address
When enabling SNMP Trap and selecting IPX, enter
the IPX address of the host receiving the information.

<SNMP v3 Setting>
Setting Description

SNMP v3 Setting • SNMP v3

Select whether to enable SNMPv3.
• Authentication Algorithm
Select [MD5], [SHA1], [SHA224], [SHA256],
[SHA384] or [SHA512].

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 8. Appendix

Administrator

<Administrator Account Settings>

Setting Description

Profile Name Select the Web service account that was created in the
Access Account Settings.
If you configure a device using the Profile selected in this
item, the selected Profile will be also applied to the Access
Account Settings selected for the device in [Device List].

• The setting applies to the account from among device

administrator 1–4 that is used for communication
when configuring the administrator account.
• This setting applies to administrators whose password
is 32 bytes long or shorter.
• This setting cannot be configured when an external
administrator was used for communication when
configuring the administrator account.

User Name The user name of the user's Web service account is
displayed.

Password The masked password of the user's Web Service Account is

displayed.

<Administrator Authentication Management>

Setting Description

Network Administrator Authentication Specify whether to authenticate network administrators.

Check applicable items. If you select [On] for an item, that
item will be authenticated. You can select multiple items.
File Transfer, Interface Settings, Administrator Tools

Machine Administrator Authentication Specify whether to authenticate device administrators.

Check applicable items. If you select [On] for an item, that
item will be authenticated. You can select multiple items.
General Features, Tray Paper Settings, Timer Settings, File
Transfer, Interface Settings, Administrator Tools

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 List of Device Preference Setting Items

Setting Description

User Administrator Authentication Specify whether to authenticate user administrators.

Select [On] for the user administrator, and then
[Administrator Tools] to authenticate a user administrator.

File Administrator Authentication Specify whether to authenticate document administrators.

Select [On] for the user administrator, and then
[Administrator Tools] to authenticate a file administrator.

Email

<Email>
Setting Description

Email • Administrator Email Address

Enter the administrator's e-mail address.

<Reception Settings>
Setting Description

Reception Protocol Select the receiving protocol:

[POP3], [IMAP4], [SMTP]

Email Reception Interval Specify whether to set receiving intervals. Enter the interval
length in minutes.

Max. Reception Email Size Enter a size limit value for receiving e-mails in MB.

Email Storage in Server Specify whether to retain e-mails on mail servers.

SMTP Server Address Enter the SMTP server address or host name.

SMTP Port Number Enter the port number used by an SMTP server.

SMTP Authentication Specify whether to perform SMTP authentication.

SMTP Authentication Email Address Enter the e-mail address used for SMTP authentication.

SMTP Authentication User Name Enter the user name used for SMTP authentication.

SMTP Authentication Password When performing SMTP authentication, enter the

password used for authentication.

177
 8. Appendix

Setting Description

SMTP Authentication Encryption Specify whether to encrypt SMTP authentication from the
following:
[Auto Select], [Enable], [Disable]

<POP before SMTP>

Setting Description

POP before SMTP Specify whether to perform POP before SMTP.

Timeout Setting after POP Auth. Enter a time (in msecs) that the machine waits before going
into standby mode following authentication by the POP
server.

<POP3/IMAP4>
Setting Description

POP3/IMAP4 Server Name Enter the POP3/IMAP4 server name.

POP3/IMAP4 Encryption Select an encryption option from the following:

[Auto Select], [Enable], [Disable]

POP3 Reception Port No. Enter the number of the port used by the POP3 server for
data reception.

IMAP4 Reception Port No. Enter the number of the port used by the IMAP4 server for
data reception.

<Email Address>
Setting Description

Email Address Enter e-mail addresses for fax mail.

Fax Email User Name Enter user names for fax mail.

Fax Email Password Enter passwords for fax mail.

Email Notification Address Enter e-mail addresses to receive notification by the e-mail
notification function.

Email Notification User Name Enter user names for the e-mail notification function.

Email Notification Password Enter passwords for the e-mail notification function.

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 List of Device Preference Setting Items

User Authentication

• To apply the settings in this category to a device, Administrator Authentication Management must
be enabled in the device settings. When Administrator Authentication Management is disabled,
apply the template that enables Administrator Authentication Management in the [Administrator]
category of the device before configuring this category.

<Authentication Type>
Setting Description

User Authentication Settings Select the user authentication type:

[Off], [User Code Authentication], [Basic Authentication],
[Windows Authentication], [LDAP Authentication],
[Integration Server Authentication]

<Printer Job Authentication>

Setting Description

Printer Job Authentication • Printer Job Authentication

Select the printer job authentication method:
[Entire], [Simple (All)], [Simple (Limitation)]
• Limitation Range 1 - 5
Enter the range of IP addresses subject to
authentication.
• Parallel Interface (Simple)
Specify whether to allow parallel interface.
• USB (Simple)
Specify whether to allow USB interface.

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 8. Appendix

<Windows Authentication>
Setting Description

Windows Authentication • Domain Name

If you select [Windows Authentication] in User
Authentication Settings, enter the domain name to be
used for authentication.
• SSL
Specify whether or not to perform SSL.
• Kerberos Authentication
Specify whether to use Kerberos authentication.
If you select [On] under [Kerberos Authentication],
you must specify the realm to protect with Kerberos
authentication.
• Authentication Realm
Specify the realm to protect with Kerberos
authentication.

<LDAP Authentication>
Setting Description

LDAP Authentication • LDAP Server 1 - 5

If you select [LDAP Authentication] in User
Authentication Settings, select an LDAP authentication
server.

• If your machine does not support configuration

of multiple LDAP servers, be sure to select only
one LDAP server at a time. Selecting multiple
LDAP servers at the same time will result in a
batch settings failure.
• LDAP Login Attribute
Enter an LDAP login attribute.
• Global Identifier
Enter a global identifier.

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 List of Device Preference Setting Items

<Integration Server Authentication>

Setting Description

Integration Server Authentication • Server Name

If you select [Integration Server Authentication] in
User Authentication Settings, enter the Integration
server name.
• Domain Name
Enter the name of the domain where integration
server authentication will be performed.
• Authentication Type
Select the type of integration server authentication
from the following:
[Windows Authentication (Native)], [Windows
Authentication (NT Compatible)], [Basic
Authentication (Integration Server)], [Notes
Authentication], [Default]
• SSL
You can specify whether or not to perform SSL.

<Access Control>
Setting Description

Copier Specify whether to enable access control for the copier

function for each user. Select the color settings that can be
used when making copies from the following: [Black &
White], [Single Color], [Two-color], [Full Color], or [Off].

Printer Specify whether to enable access control for the printer

function for each user. Select the color settings that can be
used when making prints from the following: [Black &
White], [Color], or [Disable].
• Auto Register User Codes
Specify whether to automatically register the user
code contained in a print job.

Fax Specify whether to enable the access control for the fax
function for each user.

181
 8. Appendix

Setting Description

Scanner Specify whether to enable the access control for the

scanner function for each user.

Document Server Specify whether to enable the access control for Document
Box for each user.

• [Access Control] can be specified only when [User Authentication Settings] is set to [User Code
Authentication].

Paper Tray

Setting Description

Paper Tray 1 to 10 Select the paper type loaded in each paper trays.

Printer

<Maintenance>
Setting Description

Protect Printer Display Panel [Off], [Level 1], [Level 2]

List/Test Print Lock List/test print lock: Select whether to prohibit test prints.

<Printer System>
Setting Description

Misfeed Recovery Specify whether to use the Misfeed Recovery function.

Print Error Report Specify whether to print a report when an error occurs.

Auto Continue Select the time period the machine waits before continuing
printing when there is no paper matching the size and type
specified by the printer driver in the paper trays: [Off],
[Immediate], [1 min.], [5 min.], [10 min.], [15 min.]

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 List of Device Preference Setting Items

Setting Description

Memory Overflow Select the action to perform in the event of a memory

overflow.
[Do not Print], [Error Information]

Job Separation Specify whether to separate jobs.

Auto Delete Temporary Print Jobs Specify whether or not to automatically delete temporarily
stored documents. Enter the period (1 to 200 hours) after
which temporarily stored documents are deleted.

Auto Delete Stored Print Jobs Specify whether to delete saved documents automatically.
Enter the period (1 to 180 days) after which saved
documents are deleted.

Initial Print Job List Select [Complete List] or [List per User ID] by User ID for
Initial Print Job List.

Rotate by 180 Degrees Specify whether to perform 180-Degree Rotation printing.

Print Compressed Data Specify whether to print incoming compressed job data
after decompressing it on the printer.
The only supported compression format is GZIP.

Memory Usage Select [Font Priority] or [Frame Priority] for memory usage.

Duplex Print Select [Off] to disable duplex printing. To enable duplex

printing, select either [Long Edge Feed] or [Short Edge
Feed] as the binding orientation.

Copies Enter the default number of copies using single-byte

numbers. Enter a number from 1 to 999.

Blank Page Print Specify whether to print blank pages.

B&W Page Detect Specify whether to use the Black and White Image
Recognition function. Off, On, Per page, Per job

Edge Smoothing Specify whether to enable Edge smoothing.

If you select [On], rough edges of letters or figures will be
smoothed before printing.

183
 8. Appendix

Setting Description

Toner Saving Specify whether to enable Toner saving.

If you select [On], toner is saved by reducing the number
of dots in solid black areas of print.

Spool Image Specify whether to perform Spool Image printing.

Reserved Job Waiting Time Select a wait time:

[Long Wait], [Medium Wait], [Short Wait], [In Reserved
Job Order]

Printer Language Enter the printer language to be used.

Sub Paper Size [Off], [Auto]

Paper Size Select the default paper size.

Letterhead Setting Specify whether to perform letterhead paper printing:

[Off], [Auto Detect], [On (Always)]

Edge to Edge Print Specify whether to use the Edge to Edge Print function.

Bypass Tray Setting Priority If the bypass tray is used, specify whether to follow the
printer driver or the command setting or device setting.

Default Printer Language Enter the default printer language.

Tray Switching Specify whether to search for another paper tray if the
paper size or type specified for the job does not match the
paper in the tray specified for printing.

Collate Type Specify whether to use the sort function. To use the sort
function, select a sort method:
[Collate], [Rotating Collate], [Shift Collate]

Staple Type Specify whether to use the staple function. To use the staple
function, select a staple position:
[Off], [Top Left Slant], [Top Right Slant], [Left 2], [Top 2],
[Right 2], [Top Left], [Top Right], [Center]

Punch Type Specify whether to use the punch function. To use the
punch function, select the punching method and position:
[Off], [Left 2], [Top 2], [Right 2], [Left 3], [Top 3], [Right 3],
[Left 4], [Top 4], [Right 4]

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 List of Device Preference Setting Items

Setting Description

Extended Auto Tray Switching If paper runs out during printing, the tray will be switched
automatically if there is another tray that is loaded with
paper of the required size, orientation, and type.

Virtual Printer Specify whether to enable or disable the Virtual Printer

function.

<Interface Settings>
Setting Description

I/O Buffer Select a receive buffer size:

[16 KB], [32 KB], [64 KB], [128 KB], [256 KB], [512 KB],
[1 MB]

I/O Timeout Select the interface switching time:

[10 sec.], [15 sec.], [20 sec.], [25 sec.], [60 sec.]

<PCL settings>
Setting Description

Orientation Select either [Portrait] or [Landscape].

Form Lines Enter the number of lines per page (5 to 128).

Font Source Select a font source:

[Resident], [RAM], [HDD], [Slot DIMM], [SD], [SD Font
Download]

Font Number Enter the default font ID.

Point Size Enter the default font size in points.

Font Pitch Enter the default font pitch in points.

Symbol Set Select the character set to be used for the default font.

Courier Font Select either [Regular] or [Dark] for the Courier font type.

Extend A4 Width Specify whether to use the Extend A4 Width function.

Append CR to LF Specify whether to use the Append CR to LF function.

185
 8. Appendix

Setting Description

Resolution Select a resolution:

[300 dpi], [600 dpi Fast], [600 dpi Standard], [1200 dpi]

Tray Parameters You can use parameter settings to control tray switching. If
settings are not needed, leave the space blank.
[Auto Select], [Tray 1], [Tray 2], [Tray 3], [Tray 4], [Tray
5], [Tray 6], [Tray 7], [Large Capacity Tray], [Bypass Tray]

<PS Settings>
Setting Description

Job Timeout Specify the time the machine waits for a currently printing
job that has stalled before canceling the job.
Enter a value of up to 999 seconds.

Wait Timeout Specify the time that the machine waits for a job before
canceling the job. Enter a value of up to 999 seconds.

Data Format Select either [Binary Data] or [TBCP] for the data format.

Resolution Select a resolution from the following:

[300 dpi], [600 dpi Fast], [600 dpi Standard], [1200 dpi]

Color Settings Select an RGB color quality:

[None], [Fine], [Super Fine]

Color Profile Select a color profile:

[Auto], [Presentation], [Solid Color], [Photographic], [User
Setting]

Process Color Model Select [Color] or [Black & White].

Orientation Auto Detect Specify whether or not the machine automatically detects
the image orientation (Portrait/Landscape) of the job data
it receives.
To enable auto detection of orientation, select [On].

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 List of Device Preference Setting Items

Setting Description

Tray Parameters Trays can be made to switch under parameters settings. Up

to three parameters can be set for each tray. If settings are
not needed, leave the space blank.
[Auto Select], [Tray 1], [Tray 2], [Tray 3], [Tray 4], [Tray
5], [Tray 6], [Tray 7], [Large Capacity Tray], [Bypass Tray]

<PDF Settings>
Setting Description

Resolution Select a resolution from the following:

[300 dpi], [600 dpi Fast], [600 dpi Standard], [1200 dpi]

Color Settings Select an RGB color quality from the following:

[None], [Fine], [Super Fine]

Color Profile Select a color profile from the following:

[Auto], [Presentation], [Solid Color], [Photographic], [User
Setting]

Process Color Model Select [Color] or [Black & White].

Orientation Auto Detect Specify whether or not the machine automatically detects
the image orientation (Portrait/Landscape) of the job data
it receives.
To enable auto detection of orientation, select [On].

New PDF Fixed Password Enter a new PDF password.

New PDF Group Password Enter a new PDF group password.

LDAP Server

<LDAP Server Settings>

Setting Description

LDAP Server Specify whether to use the LDAP search.

187
 8. Appendix

<LDAP Server 1> to <LDAP Server 5>

Setting Description

LDAP Server 1 to 5 Perform batch settings for LDAP servers 1 to 5. To use the
selected LDAP server, select LDAP servers 1 to 5.
Select [Program] to configure the selected LDAP server.
Select [Delete] to clear the settings of a LDAP server.

Identification Name Enter the name.

Server Name Enter the server name.

Search Base Enter the search start point.

Port Number Enter the port number.

If SSL is not used, the initial port number is 389. If SSL is
used, the initial port number is 636.

SSL Specify whether to use SSL.

Authentication For authentication, select either of the following:

[Off], [On], [High Security], [Kerberos Authentication]

Authentication Realm If you specify [Kerberos Authentication], you must then

specify the realm that you want to protect with Kerberos
authentication.

User Name Enter the user name.

Password Enter the password.

Identification Name Enter the name as a search condition.

Email Address Enter the e-mail address as a search condition.

Fax Number Enter the fax number as a search condition.

Company Name Enter the company name as a search condition.

Department Name Enter the department name as a search condition.

Attribute Enter the attribute as an optional search condition.

Key Display Enter the key display name as an optional search

condition.

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 List of Device Preference Setting Items

Kerberos Server Settings

<Authentication Realm Settings 1> to <Authentication Realm Settings 5>

Setting Description

Realm 1 to 5 Enter the information about the realm you want to protect
with Kerberos authentication. Up to five realms can be set.
Select [Program] to configure the selected authentication
realm. Select [Delete] to clear the settings of a selected
realm.

Realm Name Enter the name.

KDC Server Name Enter the key distribution center (KDC) server address.

Domain Name Enter the name of the domain that corresponds to the
realm.

Firmware Update Settings

<Firmware Update Settings>

Setting Description

Permit Firmware Update Specify whether to permit firmware updates.

Permit Firmware Structure Change Specify whether to permit changes to the firmware
structure.

User Lockout Policy

<User Lockout Policy>

Setting Description

Lockout/Release Specify whether to enable or disable the user lockout

function.

Number of Attempts before Lockout If you enable the lockout function, you must specify a
number from 1 to 10 to indicate the number of attempts at
password entry the user can make before being locked
out.

189
 8. Appendix

Setting Description

Lockout Release Timer If you enable the lockout function, you must specify
whether to enable or disable lockout release.

Lock Out User for If you enable the lockout release, you must specify how
many minutes must elapse before the lockout is released.

Interface Settings

<Interface Settings>
Setting Description

Ethernet Speed Ethernet communication speed. For normal use, select

[Auto Select]. This allows the device to select the optimum
speed.
If communication with the device fails, select [100Mbps
Full Duplex], [100Mbps Half Duplex], [10Mbps Full
Duplex], or [10Mbps Half Duplex].

Device Functions

<Enable SDK/J Platform>

Setting Description

SDK/J Platform Specify whether to enable or disable SDK/J Platform.

Web Browser NX

<General>
Setting Description

Action Select the action you want to perform on the shortcut icon
of a Web page. You can add, edit, or delete the icon on
the Home screen that is displayed on the operation panel.

Title Enter the name for the shortcut icon.

URL Enter the URL to associate it to the shortcut icon.

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 List of Device Preference Setting Items

Setting Description

Images Select the image to be applied to the shortcut icon. You

can select an image in png, jpg, or bmp format. The icon
of Web Browser NX is used when no image is selected.

191
 8. Appendix

Importing/Exporting the System Settings

Importing CSV files to Device Manager NX enables you to integrate register volume information such as
devices, groups, and user data.

Information that can be imported/exported as a CSV file

Information type Import Export Reference

Device display information Available Available page 15 "Display Icons"

page 28 "Importing/Exporting the Group

Group information Available Available
Information"

Not
Device counter Available page 43 "Checking Counters"
available

Not
Per user counter Available page 43 "Checking Counters"
available

page 59 "Registering a User or a Group to the

User data Available Available
Entry List"

Discovery range Available Available page 22 "Searching for Devices"

To export a Device Preference template, click

in the list area. Select [Import File] during
Device preference template Available Available the template creation procedure to import a
template. For details, see page 53 "Applying
Same Settings to Multiple Devices".

Not
Device log Available page 48 "Managing Device Logs"
available

• The creation date, the exported function name, and its category will be automatically appended to
the exported CSV file name. The date and time format of the creation date depends on the format
specified in [Date Display Format]. For details about the date and time format, see "Display
Settings".
• When editing the CSV file to be imported, follow the formatting rule, and edit the file accordingly.
For details about the format of CSV files, see page 193 "Format of CSV Files".
• You can download a CSV file to use as a sample in the file selection dialog box for selecting the
CSV file to be imported. Use this template for editing CSV files.

192
 Format of CSV Files

Format of CSV Files

CSV files are used for import/export of Device Manager NX.
Devices, groups, address book, etc., can be exported to a CSV file, and the data from the CSV file can
be loaded after editing it.

• UTF-8 is used as the character code for CSV files. However, GB18030 is used as the character
code when the language is Chinese.
• When data includes commas (,) or double quotations ("), enclose the entire data with double
quotations.
• A sample format of an imported CSV file can be downloaded from Device Manager NX. For the
downloading method, see page 192 "Importing/Exporting the System Settings".

Format of a Device Information CSV File

A device information CSV file is written out in the format indicated below:
The variables are indicated in bold letters.

Line
Contents
number

1 # Format Version: 4.1.1.X

2 # Generated at: (Date/time of write-out)

3 # Function Name: Device List

# Custom Property 1=(Value of Custom Property 1), Custom Property 2=(Value of Custom
4 Property 2), Custom Property 3=(Value of Custom Property 3), Custom Property 4=(Value
of Custom Property 4), Custom Property 5=(Value of Custom Property 5)

5 "(Item name of the column)"

6 "(Value of the device that corresponds to the item name of the column)"

As "Item name of the column" in line five, the item name of the column displayed in the header of the
device list is written out row-by-row sequentially from the left-hand side.
In line six and subsequent lines, the values of all devices displayed in the device list at the time of export
are written out line-by-line.

193
 8. Appendix

• Do not change the information in lines one through four. This information is used for identification.

Format of a Group Information CSV File

A device information CSV file is written out in the format indicated below:
The variables are indicated in bold letters.

Line
Contents
number

1 # Format Version: 4.1.1.X

2 # Generated at: (Date/time of write-out)

3 # Function Name: Device Groups

4 "(Row name)"

5 "(Value that corresponds to row name)"

The "Row name" and row number in line four, and their corresponding values of line five and
subsequent lines, are as follows:

Row names and their corresponding values

Row
Row name Value of line 5 and subsequent lines
number

1 Device Group ID Group ID

2 Device Group Name Lv 1 Group name of a category group

3 Device Group Name Lv 2 Child group name of Device Group Name Lv 1

4 Device Group Name Lv 3 Child group name of Device Group Name Lv 2

5 Device Group Name Lv 4 Child group name of Device Group Name Lv 3

6 Device Group Name Lv 5 Child group name of Device Group Name Lv 4

7 Device Group Name Lv 6 Child group name of Device Group Name Lv 5

8 Device Group Name Lv 7 Child group name of Device Group Name Lv 6

194
 Format of CSV Files

"Device Group ID" in row one is the ID for identification of a group by Device Manager NX. Negative
integers are given for category groups, and integers are given for groups in child layers.
At the time of import, groups of the same ID are overwritten. If this row is blank, a group is added
without overwriting.

• Do not change the information in lines one through three, as this information is used for
identification.
Typical description of a group information CSV file

# Format Version: [Link]

# Generated at: XX/XX/XXXX XX:XX:XX
# Function Name: Device Groups
"Device Group ID","Device Group Name Lv 1","Device Group Name Lv 2","Device Group
Name Lv 3","Device Group Name Lv 4","Device Group Name Lv 5","Device Group Name Lv
6","Device Group Name Lv 7"
"-15","Category Group","","","","","",""
"110","","Sub-Group-1","","","","",""
"111","","","Sub-Group-1-2","","","",""
"112","","","","Sub-Group-1-3","","",""
"113","","Sub-Group-2","","","","",""
"114","","","Sub-Group-2-1","","","",""

Format of an Address Book CSV File

An Address Book CSV file is written out in the format indicated below:
The variables are indicated in bold letters.

Line
Contents
number

1 # Format Version: 5.1.1.X

2 # Generated at: (Date/time of write-out)

3 # Function Name: User Data Preference

4 # Template Name: (Template name of Address book)

5 # (Explanation of the column names)

195
 8. Appendix

Line
Contents
number

6 # Authentication Method (0=none or user code/1=others): (0 or 1)

7 "(Row name)"

8 "(Value that corresponds to row name)"

In line six, specify "0" for user code authentication or no authentication, or specify "1" for another
authentication method.
The "Row name" in line seven, and their corresponding values of line eight and subsequent lines, are as
follows:

Row names and their corresponding values

Row name Value of line 8 and subsequent lines

Index in ACLs and Groups Enter a number to use as the entry number in CSV files. The item
specified by this number will be used in "Access Privilege to User",
"Access Privilege to Protected Files" or "Groups". Each entry
number in a CSV file must be unique.

Name Enter the name of the entry. This entry is required. Enter up to 20
characters.

Set General Settings Specify whether or not to configure the device.

0: Do not configure the device
1: Configure the device

Set Registration No. Specify whether or not to set the registration number.
0: Do not set the registration number
1: Set the registration number

Registration No. Enter the registration number. Enter a unique number that does not
match other registration numbers. Enter a value between 1 and
50,000. If the value is empty, a registration number is assigned
automatically on the device side.

Entry Type Select the type of entry from User (Account) or Group.
U: Account
G: Group

196
 Format of CSV Files

Row name Value of line 8 and subsequent lines

Display Name Enter the user display name. Up to 16 characters can be entered.
If a display name is not specified, it will be specified automatically
using up to 16 characters.

Display Priority Specify the display priority. The priority does not apply if no value
is specified. Enter a value between 1 and 10.

Set Title Settings Specify whether or not to specify an index.

0: Do not configure the settings
1: Configure the settings

Title 1 Specify the index registered in Index Set 1.

0: Do not register
1 to 10: "1"-"10"

Title 2 Specify the index registered in Index Set 2.

0: Do not register
1 to 10: "AB"-"XYZ"

Title 3 Specify the index registered in Index Set 3.

0: Do not register
1 to 10: "1"-"5"

Title Freq. Specify whether or not to register the entry in the commonly used
index.
0: Do not register
1: Register

Set User Code Settings Specify whether or not to specify the user code.
0: Do not configure the settings
1: Configure the settings

User Code Specify the user code assigned to a user. The code must be
unique. Up to 8 characters can be entered.

Set Auth. Info Settings Specify whether or not to configure the login authentication
settings.
0: Do not configure the settings
1: Configure the settings

197
 8. Appendix

Row name Value of line 8 and subsequent lines

Device Login User Name Enter the user name to log in to a device. Up to 32 characters can
be entered.
The following characters cannot be used: colons, double
quotation marks, and spaces.

Device Login Password This item cannot be specified.

Device Login Password Encoding This item cannot be specified.

SMTP Authentication Specify whether or not to configure the SMTP authentication

settings.
0: Do not specify
1: Use the login authentication information
2: Use other authentication information

SMTP Authentication Login User Enter the user name for SMTP authentication. Up to 191
Name characters can be entered.
The following character cannot be used: space.

SMTP Authentication Login This item cannot be specified.

Password

SMTP Authentication Password This item cannot be specified.

Encoding

Folder Authentication Specify whether or not to configure the folder authentication

settings.
0: Do not specify
1: Use the login authentication information
2: Use other authentication information

Folder Authentication Login User Enter the user name for folder authentication. Up to 128
Name characters can be entered.

Folder Authentication Login This item cannot be specified.

Password

Folder Authentication Password This item cannot be specified.

Encoding

198
 Format of CSV Files

Row name Value of line 8 and subsequent lines

LDAP Authentication Specify whether or not to configure the LDAP authentication

settings.
0: Do not specify
1: Use the login authentication information
2: Use other authentication information

LDAP Authentication Login User Enter the user name for LDAP authentication. Up to 128
Name characters can be entered.

LDAP Authentication Login This item cannot be specified.

Password

LDAP Authentication Password This item cannot be specified.

Encoding

Set Access Control Settings Specify whether or not to configure the usage restriction settings.
0: Do not configure the settings
1: Configure the settings

Can Use B/W Copy Specify the type of colors used in the Copy function.
0: Do not enable Black & White copy
1: Enable Black & White copy
The selection becomes valid only when it is specified in certain
combinations with other items. For details, see Note.

Can Use Single Color Copy Specify the type of colors used in the Copy function.
0: Do not enable Black & White and Single Color copy
1: Enable Black & White and Single Color copy
The selection becomes valid only when it is specified in certain
combinations with other items. For details, see Note.

Can Use Two Color Copy Specify the type of colors used in the Copy function.
0: Do not enable Black & White, Single Color, and Two Color
copy
1: Enable Black & White, Single Color, and Two Color copy
The selection becomes valid only when it is specified in certain
combinations with other items. For details, see Note.

199
 8. Appendix

Row name Value of line 8 and subsequent lines

Can Use Full Color Copy Specify the type of colors used in the Copy function.
0: Do not enable Full Color copy
1: Enable Full Color copy
The selection becomes valid only when it is specified in certain
combinations with other items. For details, see Note.

Can Use Auto Color Copy Specify the type of colors used in the Copy function.
0: Do not enable Auto Color copy
1: Enable Auto Color copy
The selection becomes valid only when it is specified in certain
combinations with other items. For details, see Note.

Can Use B/W Print Specify the type of colors used in the Print function.
0: Do not enable Black & White printing
1: Enable Black & White printing

Can Use Color Print Specify the type of colors used in the Print function.
0: Do not enable Black & White and Color printing
1: Enable Black & White and Color printing
"Can Use Color Print" can be set to "1" only when "Can Use B/W
Print" is also set to "1".

Can Use Scanner Specify the scanner usage restrictions.

0: Restrict scanner usage
1: Do not restrict scanner usage

Can Use Fax Specify the fax usage restrictions.

0: Restrict fax usage
1: Do not restrict fax usage

Can Use Document Server Specify the Document Server usage restrictions.
0: Restrict Document Box usage
1: Do not restrict Document Box usage

Maximum of Print Usage Limit Enter the maximum value of print usage. Enter a value between 0
and 999,999.
If you do not need to set the print usage limit, leave the item blank.

200
 Format of CSV Files

Row name Value of line 8 and subsequent lines

Set Email/Fax Settings Specify whether or not to configure the fax and e-mail settings.
0: Do not configure the settings
1: Configure the settings

Fax Destination Enter the fax number or IP fax address. Up to 512 characters can
be entered.
To combine the sub address with UUI, enter the address in the
order of UUI-sub address. Enter "^" between the IP fax address
and address extension.

Fax Line Type Select the type of phone line to use from the following:
g3, ext (G3 internal line), g4, g4_ext (G4 internal line), ig3,
ig3_ext (I-G3 internal line), g3_auto (G3 unused line), ext_auto
(G3 unused line, internal line), g3_1, g3_1_ext (G3-1 internal
line), g3_2, g3_2_ext (G3-2 internal line), g3_3, g3_3ext (G3-3
internal line), h323, sip

International Fax Transmission Specify whether or not to enable the international transmission
Mode mode.
0: Disable
1: Enable

E-mail Address Enter the e-mail address. Up to 128 characters can be entered.
Usable characters include alphanumeric characters and the
following symbols:
!, #, $, %, &, ', *, +, -, /, =, ?, ^, _, `, {, |, }, ~, ., @

Ifax Address Enter the destination e-mail address for Internet fax. Up to 128
characters can be entered.
Usable characters include alphanumeric characters and the
following symbols:
!, #, $, %, &, ', *, +, -, /, =, ?, ^, _, `, {, |, }, ~, ., @

Ifax Enable Specify whether to use the e-mail address as the Internet fax
destination only, or as both the e-mail and Internet fax
destinations.
0: E-mail and Internet fax
1: Internet fax only

201
 8. Appendix

Row name Value of line 8 and subsequent lines

Direct SMTP Specify whether or not to send e-mail via an SMTP server (not
using the SMTP Direct function).
0: Send via SMTP server
1: Do not send via SMTP server

Ifax Direct SMTP Specify whether or not to send Internet faxes via an SMTP server
(not using the SMTP Direct function).
0: Send via SMTP server
1: Do not send via SMTP server

Fax Header Enter the sender name to be printed.

0: Do not Set
1: 1 Name
2: 2 Name
3: 3 Name
4: 4 Name
5: 5 Name
6: 6 Name
7: 7 Name
8: 8 Name
9 : 9 Name
10 : 10Name

Label Insertion 1st Line Specify whether or not to use merge print.
(Selection) 0: Do not use merge print
1: Use merge print

Label Insertion 2nd Line (String) Specify the string to print on the second line when using merge
print. Up to 28 characters can be entered.

Label Insertion 3rd Line Specify the string to print on the third line when using merge print.
(Standard Message) 0: Do not print
1 to 4: Print the corresponding pre-registered text

202
 Format of CSV Files

Row name Value of line 8 and subsequent lines

Set Folder Settings Specify whether or not to configure folders.

0: Do not configure the settings
1: Configure the settings

Folder Protocol Select the Protocol to use.

0: SMB
1: FTP
2: NCP-Bindery
3: NCP-NDS

Folder Port No. Enter the port number to use in FTP. Enter a value between 1 and
65,535.

Folder Server Name Enter the server name to use in FTP. Up to 128 characters can be
entered.

Folder Path Enter the path name. Up to 256 characters can be entered.

Folder Japanese Character Specify the Japanese character code used for FTP.
Encoding • us-ascii
• shift_jis
• euc-jp

Set Protection Settings Specify whether or not to configure the authentication protection
settings.
0: Do not configure the settings
1: Configure the settings

Is Setting Destination Protection Specify whether or not to use the entry as a destination.
0: Do not use the entry as a destination
1: Use the entry as a destination

Is Protecting Destination Folder Specify whether or not to protect the folder destination.
0: Do not protect
1: Protect

Is Setting Sender Protection Specify whether or not to use the entry as the sender.
0: Do not use the entry as the sender
1: Use the entry as the sender

203
 8. Appendix

Row name Value of line 8 and subsequent lines

Is Protecting Sender Specify whether or not to protect the sender.

0: Do not protect
1: Protect

Sender Protection Password This item cannot be specified.

Sender Protection Password This item cannot be specified.

Encoding

Access Privilege to User Specify the access privilege of the destinations.

Specify the privilege by entering the "Index in ACLs and Groups"
number and one of the following letters:
R: Viewing allowed
W: Editing allowed
D: Editing/deleting allowed
X: Full control
To specify multiple groups, separate each group using a comma.
For example, to set the access privilege of entries whose "Index in
ACLs and Groups" is "10" to "viewing only", and entries whose
index number is "20" to "full control", enter "10R,20X". When "0"
is specified, all entries are subject to change.

Access Privilege to Protected File Specify the protection privilege of documents stored in the
Document Server. The same setting as Access Privilege to User
applies.

Set Group List Settings Specify whether or not to specify the groups to which users will be
assigned.
0: Do not configure the settings
1: Configure the settings

Groups Enter the "Index in ACLs and Groups" number to specify the group
to which the user is assigned. To specify multiple groups, separate
each group using a comma.

Set Counter Reset Settings Specify whether or not to configure the counter reset settings.
0: Do not configure the settings
1: Configure the settings

204
 Format of CSV Files

Row name Value of line 8 and subsequent lines

Enable Plot Counter Reset Specify whether or not to reset the print counter in the copier,
printer, and fax functions.
0: Do not reset the counter
1: Reset the counter

Enable Fax Counter Reset Specify whether or not to reset the fax usage counter.
0: Do not reset the counter
1: Reset the counter

Enable Scanner Counter Reset Specify whether or not to reset the scanner usage counter.
0: Do not reset the counter
1: Reset the counter

Enable User Volume Counter Specify whether or not to reset the print usage counter.
Reset 0: Do not reset the counter
1: Reset the counter

• Do not change the information in lines one through three, as this information is used for
identification.
• The values of "Can Use B/W Copy", "Can Use Single Color Copy", "Can Use Two Color Copy",
"Can Use Full Color Copy", and "Can Use Auto Color Copy" must be specified in one of the
following combinations:
• [0,0,0,0,0], [1,0,0,0,0], [1,1,0,0,0], [1,1,1,0,0], [1,1,1,1,0], [1,1,1,1,1]
• For the CSV format of the Address Management Tool and User Management Tool, which are used
by SmartDeviceMonitor for Admin, see the instruction manual for SmartDeviceMonitor for Admin.

Format of a Discovery Range CSV File

CSV files are divided into two types depending on the search method of discovery.

Network Search

A discovery range CSV file is written out in the format indicated below:
The variables are indicated in bold letters.

205
 8. Appendix

Line
Contents
number

1 # Format Version: 4.1.1.X

2 # Generated at: (Date/time of write-out)

3 # Function Name: Network Search Discovery Range

4 "(Row name)"

5 "(Value that corresponds to row name)"

The "Row name" and row number in line four, and their corresponding values of line five and
subsequent lines are as follows:

Row names and their corresponding values

Row
Row name Value of line five and subsequent lines
number

Specify whether or not to import line data. The line to

1 0=Import/1=NOT Import
which "1" is entered is not imported.

Enter the discovery target hostname, IP address, or

2 IP Address (From)/Host Name start IP address of the discovery target IP address
range.

Enter the end IP address of the discovery target IP

3 IP Address To
address range.

4 Subnet Mask Enter the subnet mask.

Specify whether to include or exclude a specified

5 0=Include/1=Exclude
range in the network search.

• Do not change the information in lines one through three, as this information is used for
identification.

Broadcast

A discovery range CSV file is written out in the format indicated below:
The variables are indicated in bold letters.

206
 Format of CSV Files

Line
Contents
number

1 # Format Version: 4.1.1.X

2 # Generated at: (Date/time of write-out)

3 # Function Name: Broadcast Discovery Range

4 "(Row name)"

5 "(Value that corresponds to row name)"

The "Row name" and row number in line four, and their corresponding values of line five and
subsequent lines are as follows:

Row
Row name Value of line five and subsequent lines
number

0=Import/1=NOT Specify whether or not to import line data. The line to which
1
Import "1" is entered is not imported.

2 Subnet Enter the subnet address. An IPv4 address can be used.

3 Subnet Mask Enter the subnet mask.

• Do not change the information in lines one through three, as this information is used for
identification.

Format of a Device Preference CSV File

A Basic Device Preferences template CSV file is written out in the format indicated below:
The variable portions are indicated in bold letters.

Line
Contents
number

1 # Format Version: 4.1.1.X

2 # Generated at: (Date/time of write-out)

3 # Function Name: Device Preference Template

207
 8. Appendix

Line
Contents
number

4 "(Row name)"

5 "(Value that corresponds to row name)"

The "Row name" and row number in line four, and their corresponding values of line five and
subsequent lines are as follows:

Row
Row name Value line five and subsequent lines
number

Enter the attribute name included in the device preference

1 Attribute
template.

2 Value Enter the settings.

The value or string between parentheses ([Value]) represents the setting that corresponds to the item in
each template. When the specified value is a text string, it is represented as characters enclosed in
double quotations (""). When the specified value is a number, its acceptable range is represented as XX-
XX.

Attribute names and values for each items

Configuration item Attribute Value

<General Features>

Display IP Address on [Link]: TRUE [Enable]

Device Display Panel [Link] FALSE [Disable]

<Password Policy>

Password [Link]: COMPLEXITY0 [None]

[Link] COMPLEXITY1 [Type 1]
COMPLEXITY2 [Type 2]

<Web Page>

URL Name networkGeneral:[Link] URL name of a Device

URL networkGeneral:[Link] URL of a Device

<Date/Time Settings>

208
 Format of CSV Files

Configuration item Attribute Value

SNTP Server Address [Link].sntpServerAddress IP address or hostname of SNTP

server

Polling Interval [Link].sntpPollingEnabled TRUE [Every Time]

FALSE [When Printer On]

milli-second (15-10080) [Link].interval 15 to 10080

<Time Zone/Daylight Saving Time Settings>

Time Zone (GMT) [Link].standardOffset -720 to + 839

DST [Link]: TRUE [On]

[Link] FALSE [Off]

Offset Time [Link].daylightOffset 0 to 590

Start Date/Time (Month) [Link].daylightMonth 0 [January] to 11 [December]

Start Date/Time (Week) [Link].daylightDay 0 [The First] to 4 [The Fifth]

Start Date/Time (Day of [Link]:

0 [Sunday] to 6 [Saturday]
the week) [Link]

Start Date/Time (Time of [Link]:

0 to 23
day) [Link]

End Date/Time (Month) [Link]:

0 [January] to 11 [December]
[Link]

End Date/Time (Week) [Link].standardDay 0 [The First] to 4 [The Fifth]

End Date/Time (Day of [Link]:

0 [Sunday] to 6 [Saturday]
the week) [Link]

End Date/Time (Time of [Link]:

0 to 23
day) [Link]

<NetWare>

NetWare networkGeneral: TRUE [Enable]

[Link] FALSE [Disable]

<AppleTalk>

209
 8. Appendix

Configuration item Attribute Value

AppleTalk networkGeneral: TRUE [Enable]

[Link] FALSE [Disable]

Zone Name networkAppleTalk:

AppleTalk zone name
[Link]

<SMB>

SMB networkGeneral: TRUE [Enable]

[Link] FALSE [Disable]

Workgroup Name networkNetBEUI:

Workgroup name
[Link]

Notify Print Completion networkNetBEUI: TRUE [Disable]

[Link] FALSE [Enable]

<TCP/IP>

DHCP networkTCPIP:[Link] TRUE [Enable]

FALSE [Disable]

WINS networkTCPIP:[Link] TRUE [Disable]

FALSE [Enable]

Primary WINS Server networkTCPIP:

IP address of primary WINS server
[Link]

Secondary WINS Server networkTCPIP: IP address of secondary WINS

[Link] server

LPR networkTCPIP:[Link] TRUE [Disable]

FALSE [Enable]

RSH/RCP networkTCPIP:[Link] TRUE [Disable]

FALSE [Enable]

DIPRINT networkTCPIP:[Link] TRUE [Disable]

FALSE [Enable]

FTP networkTCPIP:[Link] TRUE [Disable]

FALSE [Enable]

210
 Format of CSV Files

Configuration item Attribute Value

IPP networkTCPIP:[Link] TRUE [Disable]

FALSE [Enable]

Telnet networkTCPIP:[Link] TRUE [Disable]

FALSE [Enable]

SSH networkTCPIP:[Link] TRUE [Disable]

FALSE [Enable]

SFTP networkTCPIP:[Link] TRUE [Disable]

FALSE [Enable]

<Community 1> to <Community 10>

Community Name networkSNMP:<xx>.CommunityN

ame
"Community name"
(<xx> represents a number
between 01 and 10.)

Access Type networkSNMP:<xx>.CommunityTy 0 [Not Accessible]

pe 1 [read-only]
(<xx> represents a number 2 [read-write]
between 01 and 10.)
4 [trap]

Protocol Type networkSNMP:<xx>.CommunityPr 0 [TCP/IP+IPX]

ot 1 [IPX]
(<xx> represents a number 2 [TCP/IP]
between 01 and 10.)
3 [Off]

IP Address networkSNMP:<xx>.CommunityAd
dress
IP address
(<xx> represents a number
between 01 and 10.)

Manager IPX Address networkSNMP:<xx>.CommunityIPX

Address
IP address
(<xx> represents a number
between 01 and 10.)

<SNMP v3 Setting>

211
 8. Appendix

Configuration item Attribute Value

SNMP v3 network.snmpv3Common: TRUE [Enable]

01.snmpv3Enabled FALSE [Disable]

Authentication Algorithm network.snmpv3Common: MD5 [MD5]

[Link] SHA1 [SHA1]
SHA224 [SHA224]
SHA256 [SHA256]
SHA384 [SHA384]
SHA512 [SHA512]

<Administrator Authentication Management>

Network Administrator [Link]: TRUE [On]

Authentication [Link] FALSE [Off]

Network Administrator [Link]: File Transfer [File Transfer]

Authentication (Privilege) [Link] Interface Settings [Interface Settings]
Administrator Tools [Administrator
Tools]
Multiple values can be specified by
separating each value using a
comma.

Machine Administrator [Link]: TRUE [On]

Authentication [Link] FALSE [Off]

Machine Administrator [Link]: General Features [General

Authentication (Privilege) [Link] Features]
Tray Paper Settings [Tray Paper
Settings]
Timer Settings [Timer Settings]
File Transfer [File Transfer]
Interface Settings [Interface Settings]
Administrator Tools [Administrator
Tools]
Multiple values can be specified by
separating each value using a
comma.

212
 Format of CSV Files

Configuration item Attribute Value

User Administrator [Link]: TRUE [On]

Authentication [Link] FALSE [Off]

User Administrator [Link]: Administrator Tools [Administrator

Authentication (Privilege) [Link] Tools]

File Administrator [Link]: TRUE [On]

Authentication [Link] FALSE [Off]

File Administrator [Link]: Administrator Tools [Administrator

Authentication (Privilege) [Link] Tools]

<Email>

Administrator Email [Link]:

Administrator's e-mail address
Address [Link]

<Reception Settings>

Reception Protocol [Link].receiveProtocol POP3 [POP3]

IMAP4 [IMAP4]
SMTP [SMTP]

Email Reception Interval [Link]: ON [On]

[Link] OFF [Off]

minute(s) (2-1440) [Link]:

2 to 1440
[Link]

Max. Reception Email [Link]:

1 to 50
Size [Link]

Email Storage in Server [Link].serverMailHold ALL [On]

NOT [Off]

SMTP Server Address [Link].smtpServerName IP address or hostname

SMTP Port Number [Link].smtpPortNumber 1 to 65535

SMTP Authentication [Link].smtpAuth TRUE [On]

FALSE [Off]

SMTP Authentication [Link]:

Email address
Email Address [Link]

213
 8. Appendix

Configuration item Attribute Value

SMTP Authentication [Link]:

User name
User Name [Link]

SMTP Authentication [Link]:

Password
Password [Link]

SMTP Authentication [Link]: AUTO [Auto Select]

Encryption [Link] TRUE [Enable]
FALSE [Disable]

<POP before SMTP>

POP before SMTP [Link].popBeforeSmtp TRUE [On]

FALSE [Off]

Timeout Setting after [Link].popAuthWaitTime

0 to 10000
POP Auth.

<POP3/IMAP4>

POP3/IMAP4 Server [Link]:

POP3/IMAP4 server name
Name 01.pop3imap4serverName

POP3/IMAP4 [Link]: AUTO [Auto Select]

Encryption 01.pop3Imap4Encryption TRUE [Enable]
FALSE [Disable]

POP3 Reception Port [Link]:

1 to 65535
No. 01.pop3ReceivePortNumber

IMAP4 Reception Port [Link]:

1 to 65535
No. 01.imap4ReceivePortNumber

<Email Address>

Email Address [Link].faxMailAddress Email address

Fax Email User Name [Link]: User name

[Link]

Fax Email Password [Link].faxMailPassWord Password

Email Notification [Link].mailInfoAddress Email address

Address

214
 Format of CSV Files

Configuration item Attribute Value

Email Notification User [Link]: User name

Name [Link]

Email Notification [Link].mailInfoPassWord Password

Password

<Authentication Type>

User Authentication [Link]: Off [Off]

Settings [Link] User Code [User Code
Authentication]
Local [Basic Authentication]
Windows [Windows Authentication]
LDAP [LDAP Authentication]
RDH [Integration Server
Authentication]

<Printer Job Authentication>

Printer Job Authentication [Link]: ALL [Entire]

[Link] Simple [Simple (All)]
Part [Simple (Limitation)]

Limitation Range 1 to 5 [Link]:

(Starting address) [Link]<N>From
Starting address of IP address range
(<N> represents a number
between 1 and 5.)

Limitation Range 1 to 5 [Link]:

(Ending address) [Link]<N>To
Ending address of IP address range
(<N> represents a number
between 1 and 5.)

Parallel Interface [Link].centro TRUE [Exclude Authentication]

(Simple) FALSE [Do not Exclude
Authentication]

USB (Simple) [Link].usb TRUE [Exclude Authentication]

FALSE [Do not Exclude
Authentication]

215
 8. Appendix

Configuration item Attribute Value

<Windows Authentication>

Domain Name [Link]:

Domain name
[Link]

SSL [Link].ssl TRUE [On]

FALSE [Off]

Kerberos Authentication [Link]: TRUE [On]

[Link] FALSE [Off]

Authentication Realm [Link].realm Realm1 [Realm 1] to Realm5 [Realm

5]

<LDAP Authentication>

LDAP Authentication [Link]: Server1 [LDAP Server 1] to Server5

[Link] [LDAP Server 5]
Multiple values can be specified by
separating each value using a
forward slash.

LDAP Login Attribute [Link]:

LDAP login attribute
[Link]

Global Identifier [Link]:

LDAP global unique identifier
[Link]

<Integration Server Authentication>

Server Name [Link]:

Server name
[Link]

Domain Name [Link]:

Domain name
[Link]

216
 Format of CSV Files

Configuration item Attribute Value

Authentication Type [Link]: Windows_native [Windows

[Link] Authentication (Native)]
Windows_NT [Windows
Authentication (NT Compatible)]
RdhOriginal [Basic Authentication]
([Integration Server])
Notes [Notes Authentication]
Default [Default]

SSL [Link].ssl TRUE [On]

FALSE [Off]

<Access Control>

Copier (Black & White) [Link]: OFF [Disable]

[Link] ON [Enable]

Copier (Single Color) [Link]: OFF [Disable]

[Link] ON [Enable]

Copier (Two-color) [Link]: OFF [Disable]

[Link] ON [Enable]

Copier (Full Color) [Link]: OFF [Disable]

[Link] ON [Enable]

Printer (Black & White) [Link]: OFF [Disable]

[Link] ON [Enable]

Printer (Color) [Link]: OFF [Disable]

[Link] ON [Enable]

Fax [Link].fax OFF [Off]

ON [On]

Scanner [Link]: OFF [Off]

[Link] ON [On]

Document Server [Link]: OFF [Off]

[Link] ON [On]

217
 8. Appendix

Configuration item Attribute Value

Paper Tray

Paper Tray 1 to 10 inputTray:<xx>.InputMediaTypeCu

Paper type number
rrent
For details about the value for each
(<xx> represents a number
paper type, see Appendix.
between 01 and 10.)

Paper Tray 1 to 10 inputTray:<xx>.InputMediaTypeCu

Paper type number
rrent2
For details about the value for each
(<xx> represents a number
paper type, see Appendix.
between 01 and 10.)

<Maintenance>

Protect Printer Display [Link]: Off [Off]

Panel [Link] Level 1 [Level 1]
Level 2 [Level 2]

List/Test Print Lock [Link].List/ On [On]

TestPrintLock Off [Off]

<Printer System>

Misfeed Recovery [Link]: On [On]

[Link] Off [Off]

Print Error Report [Link].PrintErrorReport On [On]

Off [Off]

Auto Continue [Link].AutoContinue Off [Off]

Immediate [Immediate]
1 minute [1 min.]
5 minute [5 min.]
10 minute [10 min.]
15 minute [15 min.]

Memory Overflow [Link]: Do not print [Do not Print]

[Link] Error information [Error Information]

218
 Format of CSV Files

Configuration item Attribute Value

Job Separation [Link].JobSeparation On [On]

Off [Off]

Auto Delete Temporary [Link]: On [On]

Print Jobs [Link] Off [Off]

hour(s) (1-200) [Link]:

[Link] 1 to 200
aryPrintJobs

Auto Delete Stored Print [Link]: On [On]

Jobs [Link] Off [Off]

hour(s) (1-200) [Link]:

[Link] 1 to 200
intJobs

Initial Print Job List [Link].InitialPrintJobList Complete List [Complete List]

List Per User ID [List per User ID]

Rotate by 180 Degrees [Link]: On (On)

01.Rotateby180Degrees Off (Off)

Print Compressed Data [Link]: Allow Processing [On]

[Link] Do not Allow [Off]

Memory Usage [Link].MemoryUsage Font Priority [Font Priority]

Frame Priority [Frame Priority]

Duplex Print [Link].Duplex Off [Off]

Long Edge Bind [Long Edge Bind]
Short Edge Bind [Short Edge Bind]

Copies [Link].Copies 1 to 999

Blank Page Print [Link].BlankPagePrint On [On]

Off [Off]

219
 8. Appendix

Configuration item Attribute Value

B&W Page Detect [Link].B&WPageDetect On [On]

Off [Off]
By Page [Per Page]
By File [Per Job]

Edge Smoothing [Link].EdgeSmoothing On [On]

Off [Off]

Toner Saving [Link].TonerSaving On [On]

Off [Off]

Spool Image [Link].SpoolImage On [On]

Off [Off]

Reserved Job Waiting [Link]: Long Wait [Long Wait]

Time [Link] Medium Wait [Medium Wait]
Short Wait [Short Wait]
In Reserved Job Order [In Reserved
Job Order]

Printer Language [Link].PrinterLanguage Printer language

Sub Paper Size [Link].SubPaperSize Auto [Auto]

Off [Off]

Paper Size [Link].PageSize Paper size

Examples: A4, 8 1/2 x 11

Letterhead Setting [Link]: Off [Off]

[Link] Auto Detect [Auto Detect]
On (Always) [On (Always)]

Bypass Tray Setting [Link]: Driver/Command Settings [Driver/

Priority [Link] Command Settings]
Machine Settings [Machine
Settings]

Edge to Edge Print [Link].EdgetoEdgePrint On [On]

Off [Off]

220
 Format of CSV Files

Configuration item Attribute Value

Default Printer Language [Link]:

Printer language
[Link]

Tray Switching [Link].TraySwitching On [On]

Off [Off]

Collate Type [Link].CollateType Collate [Collate]

Rotating Collate [Rotating Collate]
Shift Collate [Shift Collate]

Staple Type [Link].StapleType Off [Off]

Top Left Slant [Top Left Slant]
Top Right Slant [Top Right Slant]
Left 2 [Left 2]
Right 2 [Right 2]
Top 2 [Top 2]
Top Left [Top Left]
Top Right [Top Right]
Center [Center]

Punch Type [Link].PunchType Off [Off]

Left 2 [Left 2]
Top 2 [Top 2]
Right 2 [Right 2]
Left 3 [Left 3]
Top 3 [Top 3]
Right 3 [Right 3]
Left 4 [Left 4]
Top 4 [Top 4]
Right 4 [Right 4]

Extended Auto Tray [Link]: On [On]

Switching [Link] Off [Off]

Virtual Printer [Link].VirtualPrinter On [On]

Off [Off]

221
 8. Appendix

Configuration item Attribute Value

<Interface Settings>

I/O Buffer [Link].I/OBuffer 16 KB [16 KB]

32 KB [32 KB]
64 KB [64 KB]
128 KB [128 KB]
256 KB [256 KB]
512 KB [512 KB]
1 MB [1 MB]

I/O Timeout [Link].I/ 10 seconds [10 sec.]

OTimeout 15 seconds [15 sec.]
20 seconds [20 sec.]
25 seconds [25 sec.]
60 seconds [60 sec.]

<PCL settings>

Orientation [Link].Orientation Portrait [Portrait]

Landscape [Landscape]

Form Lines [Link].FormLines 5 to 128

Font Source [Link].FontSource Resident [Resident]

RAM [RAM]
HDD [HDD]
Slot DIMM [Slot DIMM]
SD [SD]
SD Font Download [SD Font
Download]

Font Number [Link].FontNumber 0 to 65535

Point Size [Link].PointSize 4 to 999.75 (0.25/unit)

Font Pitch [Link].FontPitch 0.44 to 99.99 (0.01/unit)

Symbol Set [Link].SymbolSet Symbol set name

222
 Format of CSV Files

Configuration item Attribute Value

Courier Font [Link].CourierFont Regular [Regular]

Dark [Dark]

Extend A4 Width [Link]: On [On]

01.ExtendA4Width Off [Off]

Append CR to LF [Link]: On [On]

[Link] Off [Off]

Resolution [Link].Resolution 300 x 300 [300 dpi]

600 x 600 [600 dpi Fast]
600 x 600 x 2 [600 dpi Standard]
1200 x 1200 [1200 dpi]

Tray Parameters (Auto [Link]:

0 to 99
Select) [Link]

Tray Parameters (Tray 1 [Link]:

to Tray 7) [Link]<N>
0 to 99
(<N> represents a number
between 1 and 7.)

Tray Parameters (Large [Link]:

0 to 99
Capacity Tray) [Link]

Tray Parameters (Bypass [Link]:

0 to 99
Tray) [Link]

<PS Settings>

Job Timeout [Link].JobTimeout 0 to 999

Wait Timeout [Link].WaitTimeout 0 to 999

Data Format [Link].DataFormat Binary Data [Binary Data]

TBCP [TBCP]

Resolution [Link].Resolution 300 x 300 [300 dpi]

600 x 600 [600 dpi Fast]
600 x 600 x 2 [600 dpi Standard]
1200 x 1200 [1200 dpi]

223
 8. Appendix

Configuration item Attribute Value

Color Settings [Link].ColorSetting None [None]

Fine [Fine]
Super Fine [Super Fine]

Color Profile [Link].ColorProfile Auto [Auto]

Presentation [Presentation]
Solid Color [Solid Color]
Photographic [Photographic]
User Setting [User Setting]

Process Color Model [Link]: Color [Color]

[Link] Black & White [Black & White]

Orientation Auto Detect [Link]: On [On]

[Link] Off [Off]

Tray Parameters (Auto [Link]:

0 to 99
Select) [Link]

Tray Parameters (Tray 1 [Link]:

to Tray 7) [Link]<N>
0 to 99
(<N> represents a number
between 1 and 7.)

Tray Parameters (Large [Link]:

0 to 99
Capacity Tray) [Link]

Tray Parameters (Bypass [Link]:

0 to 99
Tray) [Link]

<PDF Settings>

Resolution [Link].Resolution 300 x 300 [300 dpi]

600 x 600 [600 dpi Fast]
600 x 600 x 2 [600 dpi Standard]
1200 x 1200 [1200 dpi]

Color Settings [Link].ColorSetting None [None]

Fine [Fine]
Super Fine [Super Fine]

224
 Format of CSV Files

Configuration item Attribute Value

Color Profile [Link].ColorProfile Auto [Auto]

Presentation [Presentation]
Solid Color [Solid Color]
Photographic [Photographic]
User Setting [User Setting]

Process Color Model [Link]: Color [Color]

[Link] Black & White [Black & White]

Orientation Auto Detect [Link]: On [On]

[Link] Off [Off]

New PDF Fixed [Link]:

PDF password
Password [Link]

New PDF Group [Link]:

PDF group password
Password [Link]

<LDAP Server Settings>

LDAP Server [Link].option TRUE [On]

FALSE [Off]

<LDAP Server 1> to <LDAP Server 5>

LDAP Server 1 to 5 [Link]:<xx>

.ldapinfoRegistered TRUE [Program]
(<xx> represents a number FALSE [Delete]
between 01 and 05.)

Identification Name [Link]:<xx> Name

.dispname
(<xx> represents a number
between 01 and 05.)

Server Name [Link]:<xx> Server name

.hostname
(<xx> represents a number
between 01 and 05.)

225
 8. Appendix

Configuration item Attribute Value

Search Base [Link]:<xx> Search start point

.dn
(<xx> represents a number
between 01 and 05.)

Port Number [Link]:<xx> Port number

.port
(<xx> represents a number
between 01 and 05.)

SSL [Link]:<xx>
.ssl TRUE [On]
(<xx> represents a number FALSE [Off]
between 01 and 05.)

Authentication [Link]:<xx> NONE [Off]

.bind SIMPLE [On]
(<xx> represents a number SASL [High Security]
between 01 and 05.)
KERBEROS [Kerberos
Authentication]

Authentication Realm [Link]:<xx>

.realm REALM1 [Realm 1] to REALM5
(<xx> represents a number [Realm 5]
between 01 and 05.)

User Name [Link]:<xx> User name

.userId
(<xx> represents a number
between 01 and 05.)

Password [Link]:<xx> Password

.password
(<xx> represents a number
between 01 and 05.)

Identification Name [Link]:<xx>

.cnAttr
Identification name
(<xx> represents a number
between 01 and 05.)

226
 Format of CSV Files

Configuration item Attribute Value

Email Address [Link]:<xx> Email address

.mailAttr
(<xx> represents a number
between 01 and 05.)

Fax Number [Link]:<xx> Fax number

.faxAttr
(<xx> represents a number
between 01 and 05.)

Company Name [Link]:<xx> Company name

.oAttr
(<xx> represents a number
between 01 and 05.)

Department Name [Link]:<xx> Department name

.ouAttr
(<xx> represents a number
between 01 and 05.)

Attribute [Link]:<xx> Attribute

.sub1Attr
(<xx> represents a number
between 01 and 05.)

Key Display [Link]:<xx> Key display

.sub1Attrdisp
(<xx> represents a number
between 01 and 05.)

<Authentication Realm Settings 1> to <Authentication Realm Settings 5>

Realm Name [Link]:<xx Realm name

>.realmName
(<xx> represents a number
between 01 and 05.)

KDC Server Name [Link]:<xx KDC server name

>.kdcServerName
(<xx> represents a number
between 01 and 05.)

227
 8. Appendix

Configuration item Attribute Value

Domain Name [Link]:<xx Domain name

>.domain
(<xx> represents a number
between 01 and 05.)

<Firmware Update Settings>

Permit Firmware Update [Link]: TRUE [On]

[Link] FALSE [Off]

Permit Firmware [Link]: TRUE [On]

Structure Change [Link] FALSE [Off]

<User Lockout Policy>

User Lockout Policy [Link]: TRUE [On]

[Link] FALSE [Off]

Number of Attempts [Link]:

1 to 10
before Lockout [Link]

Lockout Release Timer [Link]: TRUE [On]

[Link] FALSE [Off]

Lock Out User for [Link]:

1 to 9999
[Link]

<Interface Settings>

Ethernet Speed [Link].ifEtherSpeed ETHER_SPEED_AUTO_SELECT

[Auto Select]
ETHER_SPEED_100M_FULL
[100Mbps Full Duplex]
ETHER_SPEED_100M_HALF
[100Mbps Half Duplex]
ETHER_SPEED_10M_FULL
[10Mbps Full Duplex]
ETHER_SPEED_10M_HALF
[10Mbps Half Duplex]

<Device Functions>

228
 Format of CSV Files

Configuration item Attribute Value

SDK/J Platform [Link].JavaVMOnOff Off [Disable]

On [Enable]

<Web Browser NX>

Action browserNx:Action_<xxx>
Add/Edit [Add] or [edit]
(<xxx> represents a number
Delete [Delete]
between 001 and 099.)

Title browserNx:Title_<xxx> "Icon name"

(<xxx> represents a number Up to 254 characters can be
between 001 and 099.) entered. $, \, ", and ‘ cannot be
used.

URL browserNx:Url0<n>_<xxx>
(<n> represents a number between
1 and 7.) "The URL of the shortcut"
(<xxx> represents a number
between 001 and 099.)

To specify the paper type for a paper tray in a CSV file, specify the values according to the following
table:

Value and paper type of "inputTray:<xx>.InputMediaTypeCurrent"

Value Paper Type Value Paper Type

1 Plain Paper 4096 Thick Paper

2 Recycled Paper 8192 Plain Paper: Back Side

4 Special Paper 16384 Thick Paper: Back Side

8 Color Paper 32768 Thin Paper

16 Letterhead 66536 Glossy Paper

32 Preprinted Paper 131072 Translucent Paper

64 Prepunched Paper 262144 Back Copied Paper

128 Label Paper 524288 Color Paper 1

256 Bond Paper 1048576 Color Paper 2

229
 8. Appendix

Value Paper Type Value Paper Type

512 Cardstock 2097152 Postcard

1024 Tab Stock 4194304 Postcard: Back Side

2048 OHP (Transparency)

Value and paper type of "inputTray:<xx>.InputMediaTypeCurrent2"

Value Paper Type Value Paper Type

0000000001 White 0000000000000001 Plain Paper 2

0000000002 Yellow 0000000000000002 Coated Paper 2

0000000004 Green 0000000000000004 Coated Paper 3

0000000008 Blue 0000000000000008 Special Paper 5

0000000010 Purple 0000000000000010 Special Paper 6

0000000020 Ivory 0000000000000020 Thick Glossy Paper

Coated Paper: Gloss

0000000040 Orange 0000000000000040
Print

0000000080 Pink 0000000000000080 Coated Paper (Glossy)

0000000000000000 Coated Paper (Glossy:

000000000001 Red
01 Thick Paper)

0000000000000000
000000000002 Gray Coated Paper (Matted)
02

0000000000000000 Coated Paper (Matted:

000000000004 Thick Paper 2
04 Thick Paper)

0000000000000000
000000000008 Film Waterproof Paper
08

0000000000000000
000000000010 Envelope Thick Paper 4
10

0000000000000000 Thick Paper 4: Back

000000000020 Inkjet Postcard
20 Side

0000000000000000 Plain Paper/Recycled

000000000040 HG Plain Paper
40 Paper

230
 Format of CSV Files

Value Paper Type Value Paper Type

0000000000000000 Coated Paper (High

000000000080 Thick Paper 3
80 Gloss)

0000000000000000
00000000000001 Special Paper 2 Color Paper 3
0001

0000000000000000
00000000000002 Special Paper 3 Inkjet Plain
0002

0000000000000000 Translucent Paper

00000000000004 Middle Thick Paper
0004 (Black & White)

0000000000000000 Translucent Paper

00000000000008 Special Paper 4
0008 (Color)

0000000000000000
00000000000010 Coated Paper Film (Matted)
0010

Thick Paper 2: Back 0000000000000000

00000000000020 Coated Paper (CAD)
Side 0020

Thick Paper 3: Back 0000000000000000 Glossy Photo Paper/

00000000000040
Side 0040 Semi-Glossy Paper

00000000000080 Plain Paper 1

• Do not change the information in lines through three, as this information is used for identification.
• For details about the configuration items, see page 171 "List of Device Preference Setting Items".

Format of a Device Log CSV File

The following field names and their corresponding values are exported to the device log CSV file. A
description of each field name is as follows:

general
Field name Explanation

general#logVersion log version number

general#logSourceId device serial number

general#logSourceId_sId device alias ID

231
 8. Appendix

Field name Explanation

general#logId log ID

general#logLinkId job ID

general#sourcePropNum total number of source properties

general#destinationPropNum total number of destination properties

general#accessPropNum total number of access properties

general#finishState status/results

general#occurrenceDate time of occurrence

general#entryDate start time (log information registered without being

processed)

general#entryDate_c start time (corrected by service)

general#entryValidTimeFlag reliability of corresponding start time information

general#finishDate end time (log information registered without being

processed)

general#finishDate_c end time (corrected by service)

general#finishValidTimeFlag reliability of corresponding end time information

general#originalType detailed job type

general#clientName user code/user name (type + value)

general#clientNameType user code/user name type

general#clientNameBody value of user code/user name

general#clientName_sId alias ID of the value of user code/user name

general#displayName user display name

general#operation performed from

general#hostAddress address of request issuer

general#hostAddressType address type of request issuer

general#hostAddressBody address value of request issuer

232
 Format of CSV Files

Field name Explanation

general#reportId log ID of the status notification issuer

general#entryId entry ID

general#joblogNumber job log number

general#bindId bind ID

general#jobRsvId reservation number

general#specialMention completion status

general#sdkApliInfo SDK application information

general#billingCode Classification Code (code for billing according to usage)

general#machineCooperationLogId remote information: machine ID information

general#machineCooperationNum remote information: log ID

general#registDate registered time in Device Manager NX log

source_scan
Field name Explanation

source_scan#parentLogId parent log ID

source_scan#parentLinkId parent link ID

source_scan#subLogId sublog ID

source_scan#subJobType subjob type

source_scan#scanSubState status/results

source_scan#scanStartTime start time (log information registered without being

processed)

source_scan#scanStartTime_c start time (corrected by service)

source_scan#scanStartValidTimeFlag reliability of corresponding start time information

source_scan#scanEndTime end time (log information registered without being

processed)

source_scan#scanEndTime_c end time (corrected by service)

233
 8. Appendix

Field name Explanation

source_scan#scanEndValidTimeFlag reliability of corresponding end time information

source_scan#scanOriginalSidePages original pages

source_scan#scanColorMode color mode

source_scan#scanOriginalKind type of original

source_scan#scanResolutionV scan resolution(main scan)

source_scan#scanResolutionH scan resolution (secondary scan)

source_scan#scanOriginalSizeName original size name

source_scan#scanOriginalSizeV original size (main scan)

source_scan#scanOriginalSizeH original size (secondary scan)

source_scan#scanSubStatusDetail reason of abnormal termination

source_scan#scanSettingPoster poster

source_memory
Field name Explanation

source_memory#parentLogId parent log ID

source_memory#parentLinkId parent link ID

source_memory#subLogId sublog ID

source_memory#subJobType subjob type

source_memory#srcMemSubState status/results

source_memory#srcMemStorePages stored pages

source_memory#srcMemDocumentName stored file name

source_memory#srcMemDocumentId stored file ID

source_memory#srcMemDevice stored device

source_memory#srcMemPdlName PDL name

source_memory#srcMemCreatePages created pages

234
 Format of CSV Files

Field name Explanation

source_memory#srcMemIntensive layout

source_memory#srcMemBindBook book/poster

source_memory#srcMemMagnification enlarge/reduce

source_memory#srcMemPoster poster

source_memory#srcMemStamp stamp

source_memory#srcMemUserId user ID

source_memory#srcMemCreateDate create date

source_memory#srcMemCreateTime create time

source_memory#srcMemTrackId track ID

source_memory#srcMemPdlDocumentName print document name

source_memory#srcMemPcLoginName login name

source_memory#srcMemPcLoginName_sId alias ID of the login name

source_memory#srcMemPcName computer name

source_memory#srcMemPcName_sId alias ID of the computer name

source_memory#srcMemPcLoginComp_sId alias ID of the login name and computer name

source_memory#srcMemPcPortName port name

source_memory#srcMemPcPrinterName printer name

source_memory#srcMemClientUserName client user name

source_memory#srcMemJobDocumentName document name

source_memory#srcMemJobPassword password presence

source_memory#srcMemColorMode color mode

source_memory#srcMemTonerSaveMode toner saving

source_memory#srcMemFolderName source folder name

source_memory#srcMemFolderNo folder number of stored files

source_memory#srcMemSubStatusDetail reason of abnormal termination

235
 8. Appendix

source_network
Field name Explanation

source_network#parentLogId parent log ID

source_network#parentLinkId parent link ID

source_network#subLogId sublog ID

source_network#subJobType subjob type

source_network#srcNetSubState status/results

source_network#srcNetStartTime start time (log information registered without

being processed)

source_network#srcNetStartTime_c start time (corrected by service)

source_network#srcNetStartValidTimeFlag reliability of corresponding start time information

source_network#srcNetEndTime end time (log information registered without

being processed)

source_network#srcNetEndTime_c end time (corrected by service)

source_network#srcNetEndValidTimeFlag reliability of the corresponding end time

information

source_network#srcNetReceiveName sender name

source_network#srcNetReceiveKind type of line (reception)

source_network#srcNetReceiveMode reception mode

source_network#srcNetReceivePages received pages

source_network#srcNetFileNo file number of fax

source_network#srcNetSourceAddress destination (IP address/fax number)

source_network#srcNetSubStatusDetail reason of abnormal termination

source_pdl
Field name Explanation

source_pdl#parentLogId parent log ID

source_pdl#parentLinkId parent link ID

236
 Format of CSV Files

Field name Explanation

source_pdl#subLogId sublog ID

source_pdl#subJobType subjob type

source_pdl#pdlSubState status/results

source_pdl#pdlStartTime start time (log information registered without

being processed)

source_pdl#pdlStartTime_c start time (corrected by service)

source_pdl#pdlStartValidTimeFlag reliability of corresponding start time information

source_pdl#pdlEndTime end time (log information registered without

being processed)

source_pdl#pdlEndTime_c end time (corrected by service)

source_pdl#pdlEndValidTimeFlag reliability of corresponding end time information

source_pdl#pdlName PDL name

source_pdl#pdlCreatePages created pages

source_pdl#pdlIntensive combine

source_pdl#pdlBindBook book/poster

source_pdl#pdlMagnification enlarge/reduce

source_pdl#pdlPoster poster

source_pdl#pdlStamp stamp

source_pdl#pdlUserId user ID

source_pdl#pdlCreateDate create date

source_pdl#pdlCreateTime create time

source_pdl#pdlTrackId track ID

source_pdl#pdlDocumentName print document name

source_pdl#pdlPcLoginName login name

source_pdl#pdlPcLoginName_sId alias ID of the login name

237
 8. Appendix

Field name Explanation

source_pdl#pdlPcName computer name

source_pdl#pdlPcName_sId alias ID of the computer name

source_pdl#pdlPcLoginComp_sId alias ID of the login name and computer name

source_pdl#pdlPcPortName port name

source_pdl#pdlPcPrinterName printer icon name

source_pdl#pdlClientUserName client user name

source_pdl#pdlJobDocumentName document name

source_pdl#pdlJobPassword password presence

source_pdl#pdlColorMode color mode

source_pdl#pdlTonerSaveMode toner saving

source_pdl#pdlSubStatusDetail reason of abnormal termination

source_inner
Field name Explanation

source_inner#parentLogId parent log ID

source_inner#parentLinkId parent link ID

source_inner#subLogId sublog ID

source_inner#subJobType subjob type

source_inner#innSubState status/results

source_inner#innReportIndicate report type: originated from

source_inner#innReportAuto auto output

source_inner#innSubStatusDetail reason of abnormal termination

destination_memory
Field name Explanation

destination_memory#parentLogId parent log ID

238
 Format of CSV Files

Field name Explanation

destination_memory#parentLinkId parent link ID

destination_memory#subLogId sublog ID

destination_memory#subJobType subjob type

destination_memory#desMemSubState status/results

destination_memory#desMemStartTime start time (log information registered without

being processed)

destination_memory#desMemStartTime_c start time (corrected by service)

destination_memory#desMemStartValidTimeFlag reliability of corresponding start time information

destination_memory#desMemEndTime end time (log information registered without

being processed)

destination_memory#desMemEndTime_c end time (corrected by service)

destination_memory#desMemEndValidTimeFlag reliability of corresponding end time information

destination_memory#desMemStorePages stored pages

destination_memory#desMemDocumentName file name

destination_memory#desMemDocumentId file ID

destination_memory#desMemDevice stored device

destination_memory#desMemFolderName source folder name

destination_memory#desMemFolderNo folder number of stored files

destination_memory#desMemSubStatusDetail reason of abnormal termination

destination_network
Field name Explanation

destination_network#parentLogId parent log ID

destination_network#parentLinkId parent link ID

destination_network#subLogId sublog ID

destination_network#subJobType subjob type

239
 8. Appendix

Field name Explanation

destination_network#desNetSubState status/results

destination_network#desNetStartTime start time (log information registered without

being processed)

destination_network#desNetStartTime_c start time (corrected by service)

destination_network#desNetStartValidTimeFlag reliability of corresponding start time information

destination_network#desNetEndTime end time (log information registered without

being processed)

destination_network#desNetEndTime_c end time (corrected by service)

destination_network#desNetEndValidTimeFlag reliability of corresponding end time information

destination_network#desNetAddressName destination name

destination_network#desNetAddress destination (number/address)

destination_network#desNetSendKind transmission (line) type

destination_network#desNetSendOwner sender

destination_network#desNetSendMode transmission mode

destination_network#desNetSendPages transmitted sheets

destination_network#desNetFileNo file number of fax

destination_network#desNetSubStatusDetail reason of abnormal termination

destination_plot
Field name Explanation

destination_plot#parentLogId parent log ID

destination_plot#parentLinkId parent link ID

destination_plot#subLogId sublog ID

destination_plot#subJobType subjob type

destination_plot#plotSubState status/results

destination_plot#plotStartTime start time (log information registered without being

processed)

240
 Format of CSV Files

Field name Explanation

destination_plot#plotStartTime_c start time (corrected by service)

destination_plot#plotStartValidTimeFlag reliability of corresponding start time information

destination_plot#plotEndTime end time (log information registered without being

processed)

destination_plot#plotEndTime_c end time (corrected by service)

destination_plot#plotEndValidTimeFlag reliability of corresponding end time information

destination_plot#plotPrintPages print pages

destination_plot#plotCopies copies

destination_plot#plotStaple stapling position

destination_plot#plotPunch punching position

destination_plot#plotOutMode designation of print side

destination_plot#plotColorMode color mode

destination_plot#plotPaperKind paper type

destination_plot#plotPaperSize paper size

destination_plot#plotConnect connect

destination_plot#plotPrintCountPlotKind plotter type

destination_plot#plotPrintCountBKa print count info-B&W large sizes

destination_plot#plotPrintCountBKb print count info-B&W small sizes

destination_plot#plotPrintCount1Ca print count info-single color large sizes

destination_plot#plotPrintCount1Cb print count info-single color small sizes

destination_plot#plotPrintCount2Ca print count infotwo-color large sizes

destination_plot#plotPrintCount2Cb print count infotwo-color small sizes

destination_plot#plotPrintCountFCa print count infofull color large sizes

destination_plot#plotPrintCountFCb print count infofullcolor small sizes

destination_plot#plotPrint-CountYMC print count infocolor (YMC) development

241
 8. Appendix

Field name Explanation

destination_plot#plotPrintCountBK print count infoblack development

destination_plot#plotBindbook booklet

destination_plot#plotCoverSheet cover/slip sheet

destination_plot#plotIntensive layout

destination_plot#plotMagnification enlarge/reduce

destination_plot#plotPoster poster

destination_plot#plotStamp stamp

destination_plot#plotSubStatusDetail reason of abnormal termination

destination_plot#plotStapleMode staple mode

242
 Command Line Tools

Command Line Tools

Where Device Manager NX is not launched as an application from the Start menu, its functions can still
be accessed by using it as a Windows service. Operating Device Manager NX as a service allows you
to run tasks such as creating reports and conducting polling without launching the application. This
makes operation more convenient by preventing problems such as failing to run tasks.
The four command line tools shown below are provided so that Device Manager NX will operate as a
Windows service.

• To use the tools, log in with administrative privileges.

• This function can be used in Device Manager NX Accounting. It is not available in Device
Manager NX Lite.
• Before running this function, stop Device Manager NX Accounting.
• If you use this function to switch to service operation, the procedure for launching Device Manager
NX Accounting does not change.
• During service operation, "Device Manager NX Accounting (Service)" is displayed as the product
name in the window title.
• The pop-up function for notification messages cannot be used during service operation. To use the
pop-up function for notification messages, first launch Device Manager NX Accounting.
• During service operations, a network drive cannot be specified as the save destination of reports. If
a network drive has already been specified as the destination, an error will occur, and the report
will not be saved.
Batch file for registration as a service
Registers Device Manager NX in the Windows services.
For details, see page 244 "Batch File for Registration as a Service".
Batch file for canceling registration as a service
Removes Device Manager NX from the Windows services.
For details, see page 244 "Batch File for Canceling Registration as a Service".
Batch file for starting the service
Starts Device Manager NX as a Windows service.
For details, see page 244 "Batch File for Starting the Service".
Batch file for stopping the service
Stops Device Manager NX as a Windows service.
For details, see page 245 "Batch File for Stopping the Service".

243
 8. Appendix

Batch File for Registration as a Service

Use the procedure below to register Device Manager NX to the Windows services using the command
prompt.

1. Open the command prompt and go to the "tools\service" folder in the installation path for
Device Manager NX.
The default path is "C: \Program Files\Ricoh\MDM\tools\service", but the actual path may differ
depending on the installation method used.
2. Execute the "[Link]" command.

• "RICOH MDM Central Manager Service" and "RICOH MDM Device Manager Service" are
added to the Windows services.
• The "Startup Type" and "Log On" settings for the two added services are as follows:
• Startup Type: Automatic
• Log On: Local System account

Batch File for Canceling Registration as a Service

Use the procedure below to remove Device Manager NX from the Windows services using the
command prompt.

1. Open the command prompt and go to the "tools\service" folder in the installation path for
Device Manager NX.
The default path is "C: \Program Files\Ricoh\MDM\tools\service", but the actual path may differ
depending on the installation method used.
2. Execute the "[Link]" command.

• "RICOH MDM Central Manager Service" and "RICOH MDM Device Manager Service" are
removed from the Windows services.
• Device Manager NX cannot be updated or uninstalled while it is registered as a Windows service.
To update or uninstall it, cancel the registration as a service.

Batch File for Starting the Service

To start a Windows service that was stopped to run Device Manager NX for data backup or recovery,
run the batch file for starting the service.

244
 Command Line Tools

Use the procedure below to start Device Manager NX as a Windows service using the command
prompt.

1. Open the command prompt and go to the "tools\service" folder in the installation path for
Device Manager NX.
The default path is "C: \Program Files\Ricoh\MDM\tools\service", but the actual path may differ
depending on the installation method used.
2. Execute the "[Link]" command.

• "RICOH MDM Central Manager Service" and "RICOH MDM Device Manager Service" start.

Batch File for Stopping the Service

To run Device Manager NX for data backup or recovery while a Windows service is running, stop the
service.
Use the procedure below to stop Device Manager NX as a Windows service using the command
prompt.

1. Open the command prompt and go to the "tools\service" folder in the installation path for
Device Manager NX.
The default path is "C: \Program Files\Ricoh\MDM\tools\service", but the actual path may differ
depending on the installation method used.
2. Execute the "[Link]" command.

• "RICOH MDM Central Manager Service" and "RICOH MDM Device Manager Service" stop.

245
 8. Appendix

Troubleshooting
Problem Causes and solutions

• Even when settings have been made to search for a device

on another network, the target device may not be detected
A device on the network is not due to the network router settings.
detected.
• Check the discovery range. For details, see page 22
"Searching for Devices".

Devices from a manufacturer

Discovery detects devices that support PrinterMIB. Devices from
other than RICOH are displayed
other manufacturers are also monitored, but the same information
on the device list, but some device
cannot be retrieved from such devices.
information cannot be retrieved.

Device detection was disabled

Set up SNMPv3 on the device side. If it is a RICOH device, setup
after setting up SNMPv3 as the
can be performed from Web Image Monitor. For details, see the
SNMP access account monitoring
instruction manual that comes with the device.
protocol.

Devices are not added automatically to a manual group. To add

Devices are not added to a
a device to a group, drag a device from the device list and drop
group.
it in the group (folder) to which the device is to be added.

• Check that the access account has been correctly set.

Batch settings using a template • Correctly set the access account, and overwrite the access
cannot be performed. account of the target device. For details, see page 19
"Configuring Access Accounts".

• Quit Device Manager NX before performing a backup.

• Check the destination to save the backup file. Create a new
folder as the destination for saving the backup file.
Backup has failed.
• Device Manager NX cannot be backed up while it is used
as a service. If it is being used as a service, stop the service
before executing the backup.

Device Manager NX cannot be restored while it is used as a

Restore has failed. service. If it is being used as a service, stop the service before
restoring the system.

246
 Troubleshooting

Problem Causes and solutions

Deactivation between the target device and the RICOH Software

Server was not correctly processed.
The number of remaining licenses
does not increase even if The message "Failed to deactivate because an internal error has
applications are deactivated/ occurred on the RICOH Software Server." is recorded in the task
uninstalled. log. Check the device number of the target device and the
product ID of the target application in this log, and contact a
service representative.

An access account cannot be deleted if it’s in any of the

following conditions:
• The account is assigned to a profile in [Administrator] or
[SNMP] category in a [Basic Device Preferences] template.
An access account cannot be • The account is assigned to the access account of discovery
deleted. task.
• The account is assigned to the access account in any of the
device that is displayed in the device list.
In order to delete an access account, it must be released from
those assignments.

247
 8. Appendix

Trademarks
Firefox® is a registered trademark of the Mozilla Foundation.
Microsoft®, Windows®, Internet Explorer®, and Excel® are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Safari is a trademark of Apple Inc., registered in the U.S. and other countries.
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
The proper names of the Windows operating systems are as follows:
• The product names of Windows 10 are as follows:
Microsoft® Windows® 10 Home
Microsoft® Windows® 10 Pro
Microsoft® Windows® 10 Pro for Workstations
Microsoft® Windows® 10 Enterprise
Microsoft® Windows® 10 Enterprise LTSC
Microsoft® Windows® 10 Enterprise LTSB
Microsoft® Windows® 10 Education
• The product names of Windows 11 are as follows:
Microsoft® Windows® 11 Home
Microsoft® Windows® 11 Pro
Microsoft® Windows® 11 Pro for Workstations
Microsoft® Windows® 11 Enterprise
Microsoft® Windows® 11 Education
• The product names of Windows Server 2012 are as follows:
Microsoft® Windows Server® 2012 Essentials
Microsoft® Windows Server® 2012 Standard
• The product names of Windows Server 2012 R2 are as follows:
Microsoft® Windows Server® 2012 R2 Essentials
Microsoft® Windows Server® 2012 R2 Standard
• The product names of Windows Server 2016 are as follows:
Microsoft® Windows Server® 2016 Datacenter
Microsoft® Windows Server® 2016 Essentials
Microsoft® Windows Server® 2016 Standard
• The product names of Windows Server 2019 are as follows:

248
 Trademarks

Microsoft® Windows Server® 2019 Datacenter

Microsoft® Windows Server® 2019 Essentials
Microsoft® Windows Server® 2019 Standard
• The product names of Windows Server 2022 are as follows:
Microsoft® Windows Server® 2022 Essentials
Microsoft® Windows Server® 2022 Standard
Microsoft® Windows Server® 2022 Datacenter
Microsoft product screen shots reprinted with permission from Microsoft Corporation.

249
 MEMO

250
MEMO

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252 EN GB EN US EN AU D644-9001P
EN GB EN US EN AU D644-9001P © 2012-2023 Ricoh Co., Ltd.