STANDARD OPERATING PROCEDURE (SOP)
Material Rework Procedure – Automotive Components Industry
1. Purpose
To define the standardized method for identifying, segregating, approving, executing, and
verifying rework activities on nonconforming material or products.
2. Scope
Applicable to all automotive production parts, raw materials, in-process components, and
finished goods requiring rework.
3. References
ISO 9001:2015, IATF 16949:2016, Customer Specific Requirements, Control Plan, PFMEA,
Work Instructions.
4. Definitions
Rework: Action taken to make nonconforming product conform. Scrap: Material that cannot
be restored.
5. Responsibilities
Production Supervisor – Identify & segregate nonconforming parts
Quality Inspector – Verify & classify nonconformance
Quality Head – Approve rework method
Engineering – Define rework method
Operator – Perform rework
QA – Inspect & release reworked material
Stores – Maintain identification & traceability
6. Procedure
6.1 Identification: Tag material as HOLD/REJECTED and move to NCR area.
6.2 Segregation: Store in red bins; QA raises NCR.
6.3 Evaluation: Decide Rework or Scrap; customer approval if required.
6.4 Rework Instruction: Engineering & QA define method, parameters, and controls.
6.5 Execution: Operator performs rework as per approved WI.
6.6 Inspection: QA conducts 100% inspection unless approved otherwise.
6.7 Traceability: Record batch, date, operator ID, inspector ID.
6.8 Final Release: QA approves; stores update from HOLD → OK.
6.9 Scrap Handling: Scrap is defaced and recorded.
7. Records to Maintain
NCR Report, Rework WI, Rework Verification Record, Scrap Record, Training Record.
8. KPIs
Rework %, Rework Cost, Rework Hours, Repeat Defects, Customer Rejections.