CHAPTER 3
PART 2
1. When there is no quality requirement and employee commitment is not
needed, the most appropriate leader decision style is:
A. Consultative
B. Group
C. Individual
D. Autocratic
2. In the _________ decision style, the leader exchanges ideas with followers who
are equal partners in the decision process.
A. Individual
B. Group
C. Autocratic
D. Consultative
3. Which of the following is not one of the several contingency factors in the
Normative Decision Model?
A. Goal congruence
B. Employee conflict
C. Goal conflict
D. Leader information
4. Which of the following is not one of decision styles used in the Normative
Decision Model?
A. Autocratic
B. Consultative
C. Group
D. Individual
5. Le Hoang Minh has decided to implement the principles of the Normative
Decision Model to managing hisnteam. In order to be successful, he must do all
of the following, except:
A. Understand the situation and the decision style options
B. Allow his followers to participate in all decisions
C. Be aware of the followers’ level of commitment
D. Pay attention to followers’ needs
6. According to the Normative Decision Model, leaders should adjust their
decision style depending on__________ and _____________.
A. The followers’ maturity; goals of the organization
B. Their personal style; the situation
C. The complexity of the task the group is doing; the degree to which the group
agrees with the complexity of the task the group is doing, the degree to which the
group agrees with the leader
D. The need for a quality decision; likelihood that employee will accept the
decision
7. Thuy Trang would like to improve her leadership effectiveness using Path-
Goal theories of leadership. She should:
A. Understand her followers' need for autonomy and their perception of the
task
B. Identify her in-group and out-group and how followers get in each group
C. Make sure she is comfortable with a variety of decision styles
D. Make sure that she has enough power
8. According the Path-Goal Theory, the leader must motivate followers by:
A. Strengthening the links among effort, performance, and outcomes
B. Being both a supportive and a task-oriented leader who focuses on followers
C. Encouraging employee centered goals
D. Encouraging them to do their best
9. In Path-Goal Theory, ____________ and ___________ determine which leadership
behavior should be used.
A. Effort / performance
B. Power / leader-follower relationships
C. Nature of the task / follower characteristics
D. Group factors / organizational factors
10. Having a clear task that provides direct feedback to the follower serves as a
substitute for ___________.
A. Leader consideration behaviors
B. Leader’s lack of power
C. Organizational policies
D. Leader structuring behaviors
11. An implication of the leadership substitutes model for leadership training
is to:
A. Teach the leader to change situations
B. Focus the leader on acquiring power
C. Help the leader manage relationships with followers
D. Train the leader to empower followers
12. By SLM theory of leadership, direct feedback from task can:
A. Substitute leadership consideration
B. Substitute leadership structuring and consideration
C. Substitute leadership structuring
D. Neutralize leadership structuring and consideration
13. By SLM Theory, which of the following is not one of the categories of factors
that reduce the impact of leadership?
A. Task characteristics
B. Leader characteristics
C. Organizational characteristics
D. Follower characteristics
14. Leaders form positive relationship with three types of followers. Which of
the following is not one of the followers?
A. Those they trust
B. Those who are less committed
C. Those who are willing to assume responsibility
D. Those who are competent
15. Juan has had an excellent relationship with his boss who is grooming him
to be his successor. In spite of good performance, Juan makes a serious
mistake in one of his projects. According to Leader-Member Exchange (LMX),
what is Juan’s boss most likely to do?
A. Be highly disappointed in Juan
B. Punish Juan very harshly
C. Overlook Juan’s mistake
D. Take the blame for Juan’s mistake
16. Terry has just learned about the LMX model and would like to make sure
that her in-groups are productive and benefit followers and her organization.
Which one of the following should she avoid?
A. Keep membership fluid
B. Avoid differentiated in-groups and out-groups
C. Establish a group of competent followers and use them for all activities
D. Pick members based on competence and contribution
17. In the ____________ stage of relationship development between leaders and
followers, the leader provides challenges and opportunities to perform and
followers demonstrate loyalty to their leader.
A. Creation of emotional bond
B. Socialization
C. Testing and assessment
D. Development of trust
18. Leaders form positive relationship with three types of followers. Which of
the following is not one of the followers?
A. Those who are willing to assume responsibility
B. Those they trust
C. Those who are competent
D. Those who are less committed