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Research Through Informational Interview

The document outlines an informational interview conducted with the CEO and Founder of Soulvia, focusing on the e-commerce and business operations industry. The purpose was to gain insights into the challenges of running an online business and the skills necessary for success. Key questions were asked regarding inspiration, operational activities, challenges, and advice for newcomers in the e-commerce sector.

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awaisabdulah38
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17 views2 pages

Research Through Informational Interview

The document outlines an informational interview conducted with the CEO and Founder of Soulvia, focusing on the e-commerce and business operations industry. The purpose was to gain insights into the challenges of running an online business and the skills necessary for success. Key questions were asked regarding inspiration, operational activities, challenges, and advice for newcomers in the e-commerce sector.

Uploaded by

awaisabdulah38
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Research through Informational Interview

Industry I choose
E-Commerce and Business Operations
I choose this industry because I am interested in understanding how businesses operates online, manage
day-to-day operations, and how they boosts their business through online platforms.

Person Interviewed
Role: CEO & Founder of Soulvia
Industry: E-Commerce & Network Marketing
Relationship: Professional contact

Mode of Interview
Voice note (WhatsApp)
Motive of interview: The interview was conducted to gain the real world insights of e-commerce
business and understand the challenges of running online business in tough competitive market.

Purpose of the Informational Interview


The purpose of conducting this interview was to learn about the e-commerce business and gain
knowledge about the challenges face throughout the journey of Mr. M. Abdullah and also understand the
skills which required that can help me prepare better for future career opportunities. This interview was
not conducted to ask for the job or internship.

Key questions I asked


1. What inspires you to start your new e-commerce business?
2. What are the most critical but important operational activity to run the e-commerce business on
daily basis?
3. What are the biggest challenge you faced during the startup of e-commerce business?
4. Which skills and tools are important for someone who wants to enter in e-commerce business?
5. What common mistakes do beginners or small businesses make in e-commerce business or
digital marketing?
6. How will you manage if you face crisis or failure in future?
7. What advice would you give someone or upcoming generation who wants to build future in e-
commerce business?
8. How do you see the future of e-commerce in our market and what inspire you to continue this
business in future?
Responses of Questions
1.
2.
3.
4.
5.
6.
7.
8.

4 Key insights
 Biggest challenges he faced:
 Important skills and tools:
 Common mistakes in e-commerce:
 Advice for beginners:

Personal Reflection

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