1 | Language and Applied Communication | Mock Interview Activity | Ms.
Sharlene Mae Domingo
INTERVIEW QUESTIONS
ROLES:
Student 1 will play as the interviewer while Student 2 as the interviewee. The pair will be given 15 minutes to conduct the mock
interview before exchanging roles. The interviewer should grade his/her pair using the rubrics for the interviewee’s resume and
application letter, and interview responses using the Mock Interview Rubrics.
INSTRUCTION:
1. Review your pair’s resume and application letter for two (2) minutes before starting the interview process.
2. Choose ten (10) questions below (one for each section) to ask your interviewee. Evaluate his/her responses based on the rubrics
given.
Warm up: (Not graded)
a. Greetings/ Introduction of the interviewer.
b. How are you today?
c. Tell me something about yourself.
d. (Interviewer may clarify the position that the applicant is applying for before proceeding to the next step.)
“Let’s begin.”
ACTUAL INTERVIEW QUESTIONS
Behavioral Interview Questions
1. Which skills would you say are critical for working with a team?
2. What is your prioritization process?
3. What is your approach to handling project delays?
4. Can you give an example of how you’d appease a customer who’s disappointed with a service or product?
5. How do you make sure you’re constantly improving your skills?
Behavioral Interview Questions to Assess Communication Skills
1. How would you describe your communication skills?
2. How do you present critical new information to a group of colleagues?
3. How do you respond to negative feedback or reviews? What is your process?
4. Has there been a time that you gave negative feedback to an employee?
5. Have you ever had to persuade or encourage your co-workers to approach a task differently?
6. Which steps have you taken to enhance your communication skills?
Behavioral Interview Questions to Evaluate Team Collaboration
1. How do you interact with co-workers who approach tasks differently?
2. Have you ever worked within a team and found that a co-worker was struggling with a task?
3. How do you motivate your other team members?
Behavioral Interview Questions to Assess Task Management
1. What approaches do you use to deliver quality work without succumbing to stress?
2. What is your approach to providing accurate estimates for the time you need to complete a task?
3. Which steps do you take to plan your tasks?
4. You receive unclear instructions for a task. What steps do you take to handle it?
Behavioral Interview Questions to Evaluate Problem-Solving Skills
1. Can you describe a situation where you made an error at work? What steps did you take to correct it?
2. How do you encourage others to solve problems using unpopular solutions?
3. Have you ever failed to accomplish a task?
4. Have you ever implemented an innovative or unique solution to solve a complex problem?
Behavioral Interview Questions to Assess Team Leadership Skills
1. How do you handle negative feedback from an employee?
2. Have you ever had to change tactics when delegating tasks?
3. Which skills do you believe are essential for leadership?
4. Have you ever mentored and supported an employee? What was your approach?
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2 | Language and Applied Communication | Mock Interview Activity | Ms. Sharlene Mae Domingo
5. What is your approach to task delegation?
Behavioral Interview Questions to Evaluate Tact, Integrity, and Business Ethics
1. How do you understand ethical behaviour in a business context?
2. Describe a situation where you noticed that a team member’s behaviour was affecting team cohesion. How did you react?
3. How have business ethics proven to be essential in your previous roles?
4. Have you ever had to challenge an unethical business practice?
5. Describe a situation where your colleagues broke the rules or policies of your organization.
Behavioral Interview Questions to assess candidate values and culture add potential
1. What is your approach to setting targets for yourself?
2. Is meeting deadlines or producing quality work more important to you?
3. How do you approach repetitive tasks?
4. Which is your best achievement in your career?
5. If we don’t select you for this role, what are your professional plans?
Behavioral Interview Questions to Assess Conflict Resolution Skills
1. Can you describe a time when you didn’t agree with a co-worker’s methods to complete a project?
2. Describe a time where you disagreed with your manager and had to express your position.
3. Describe an occasion where you received conflicting advice from two members of your team.
Behavioral Interview Questions to Assess Candidates’ Adaptability
1. Tell me about a time you had to acquire new skills within a short period. How did you achieve this?
2. Have you ever had to adapt to new processes?
3. Have you ever had to adapt to new communication tools?
4. What is your biggest challenge when starting a new role?
5. How do you handle tasks when the requirements change?
6. Have you ever had to work in a different department or environment?
7. What is your approach when starting a new task?
Probing questions (Optional):
a. Ask something about the information on their resume that you want to verify.
b. Do you have additional skills not indicated here on your resume that you want to add?
Closing
(Both interviewer and interviewee may express gratitude)